Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
The Second Mate shall serve as navigation officer for the assigned Training Support Vessel (TSV-1 PREVAIL, TSV-3 HUNTER, TSV-4 NARRAGANSETT, or TSV-5 VINDICATOR). This role involves maintaining charts and publications, preparing voyage plans, and making daily reports to the Master on voyage progress. The Second Mate also performs cleaning, painting, and maintenance duties as directed by the Chief Mate.
Duties and Responsibilities:Serve as navigation officer.Maintain charts and publications.Prepare all voyage plans; make daily report to the Master on voyage progress.Perform cleaning, painting, maintenance duties as directed by the Chief Mate.Stand navigation watches as assigned per operational requirements.Additional job duties as assigned.Requirements & Qualifications:U.S. Coast Guard license/certificate requirements: Second Mate with VSO, VSPSD, STCW. STCW Requirements: OICNW; Able Seafarer-Deck; RFPNW; PSC; Medical care Provider; ADV FF; Basic Training; GMDSS Operator; ECDIS (Unlimited); Lifeboatman; Wiper; Stewards Department (FH); Person in Charge of Medical Care (PIC).Security Clearance: SECRET.High school diploma or equivalent.Must possess a valid United States Passport.Must be able to acquire and maintain a Transportation Worker Identification Credential (TWIC).Must be able to acquire and maintain a Common Access Card (CAC).Must be computer literate in Microsoft Office and shipboard monitoring and maintenance software.Possess a thorough understanding of all pertinent regulations and laws.Possess excellent analytical, problem-solving, critical thinking and decision-making skills.Successfully submit and complete pre-employment background check.Submit to and pass alcohol and drug tests as mandated by the USCG, including pre-employment, random, and post-accident testing.#SeawardServices
#HB1
The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.
Read LessHornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
The successful Server Assistant aids servers in the prompt delivery and removal of food and beverage items, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline.
Duties and Responsibilities:Provide exceptional hospitality to guestsClean up used and unneeded dishes and glassware from guests’ tables to galley.Scrape and stack dirty dishes and carry dishes and other tableware to the galley for cleaning.Maintain the cleanliness and safety of all common areas and service stations.Set up and break down dining room and service stations as prescribed.Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest.Assist with the warm and efficient greeting and seating of guests when they arrive.Additional job duties as assignedRequirements & Qualifications:High school diploma or equivalent required.Must meet minimum state age requirements.Previous restaurant experience preferred.Will work for extended periods of time without sitting.Required to lift furniture and other heavy items.Strong customer service, organization, and interpersonal skills.Maintain a high level of organization, detailed oriented and meet deadlines.Handle multiple tasks/projects at one time.Establish and maintain effective working relationships as required by job responsibility.Listen effectively, assess the situation, determine relevant issues, & suggest solutions.Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites.Must be able to effectively understand and convey written and verbal information to coworkers and guests.Maintain uniform and personal grooming in compliance with appearance standards.Will be required to be available for work nights, weekends and on all major holidays#CityCruisesUS
#HB1
The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.
Read LessHornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
As a prep cook, you will prepare food for our events, including cutting, chopping, peeling, etc. and plating food for buffet presentation. You will also assist with processing deliveries and will maintain safe and sanitary work stations at all times. You will also work with the team to ensure safety and sanitation standards are met throughout the galley. This is an excellent opportunity to learn basic cooking skills and progress into other positions.
Duties and Responsibilities:Assist in stocking products from deliveries, maintaining proper rotation and storageFollow food production guidelines, preparing food in the allotted time frameMaintain safe and sanitary food standardsLabel, date and initial all prepared and stored food productsMonitor all work areas consistently throughout shiftClean and organize food and pan storage dailyReport any tools / equipment in need of repair or replacementAdditional job duties assignedRequirements & Qualifications:Minimum Qualifications:
1 to 2 years kitchen prep experienceKnowledge of health sanitation codesCalifornia Food Handlers certificateAble to obtain TWIC and MMC certificationMust be able to understand and communicate with English speaking crewGrooming:
All crew members must maintain a neat, clean and well-groomed appearance (specific standards available in the Employee Handbook).Physical Demands:
Ability to bend, rotate and reach frequentlyAscending/descending stairs or ladders safelyAbility to maneuver through/in/around small and/or confined areas within the vessel Must be able to maintain both static and dynamic standing balance to complete various duties associated with job Must be capable of performing emergency duties as listed in the vessel’s station billWork Environment:
Office environment, stairs available. Work is administrative in nature. The majority of work is performed in a Marine environment in both indoor and outdoor conditions with exposure to various temperatures and weather conditions, along with a moderate to loud noise level.#HB1
The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.
Read LessHornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
The successful Bartender mixes high-quality beverages, provides prompt and consistent service at guest and service bars, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline.
Duties and Responsibilities:Provide exceptional hospitality to guests and coworkers as prescribed in Our RESPECT Service System.Accurately follow recipes for all beverages; must have thorough knowledge of all beverage offerings and prices.Provide prompt and consistent bar service to guests and servers throughout the cruise.Set up and break down bar - stock and restock bar according to prescribed par specifications, clean bar thoroughly in accordance with standard operating procedures.Maintain the cleanliness and safety of the bar and all common areas and service stations, clean glasses, utensils, bar equipment, bar tops, refrigerators, and all other equipment and work areas.Accurately charge guests for onboard purchases; enter order into the point-of-sale system, collect payment and return all change.Provide information to guests including beverage and food menu descriptions, entertainment options, cruise routes and points of interest.Additional job duties assigned.Requirements & Qualifications:High School Diploma (or GED or High School Equivalence Certificate) required.At least one (1) year of previous bartending experience is required.Must have comprehensive knowledge of beverage recipes.Strong customer service, organization, and interpersonal skills.Maintain a high level of organization, detailed oriented and meet deadlines.Handle multiple tasks/projects at one time.Establish and maintain effective working relationships as required by job responsibility.Listen effectively, assess the situation, determine relevant issues, & suggest solutions.Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites.Must be able to effectively understand and convey written and verbal information to coworkers and guests.Maintain uniform and personal grooming in compliance with appearance standards.Will be required to be available for work nights, weekends and on all major holidays.#CityCruisesUS
#HB1
The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.
Read LessHornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
As a prep cook, you will prepare food for our events, including cutting, chopping, peeling, etc. and plating food for buffet presentation. You will also assist with processing deliveries and will maintain safe and sanitary work stations at all times. You will also work with the team to ensure safety and sanitation standards are met throughout the galley. This is an excellent opportunity to learn basic cooking skills and progress into other positions.
Duties and Responsibilities:Assist in stocking products from deliveries, maintaining proper rotation and storageFollow food production guidelines, preparing food in the allotted time frameMaintain safe and sanitary food standardsLabel, date and initial all prepared and stored food productsMonitor all work areas consistently throughout shiftClean and organize food and pan storage dailyReport any tools / equipment in need of repair or replacementAdditional job duties assignedRequirements & Qualifications:Minimum Qualifications:
1 to 2 years kitchen prep experienceKnowledge of health sanitation codesCalifornia Food Handlers certificateAble to obtain TWIC and MMC certificationMust be able to understand and communicate with English speaking crewGrooming:
All crew members must maintain a neat, clean and well-groomed appearance (specific standards available in the Employee Handbook).Physical Demands:
Ability to bend, rotate and reach frequentlyAscending/descending stairs or ladders safelyAbility to maneuver through/in/around small and/or confined areas within the vessel Must be able to maintain both static and dynamic standing balance to complete various duties associated with job Must be capable of performing emergency duties as listed in the vessel’s station billWork Environment:
Office environment, stairs available. Work is administrative in nature.The majority of work is performed in a Marine environment in both indoor and outdoor conditions with exposure to various temperatures and weather conditions, along with a moderate to loud noise level.#HB1
The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.
Read LessHornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
The Dock Attendant works under the supervision of the Dock Supervisor. Dock Attendant works in coordination with the marine crew to ensure the safety of passengers boarding/de-boarding at the dock. Dock Attendant provide passengers with safe, secure, and hospitable guest service at all times.
We are seeking talented, service-minded individuals who are committed to absolute guest satisfaction in a fun environment. Candidates must be 18 years old, professional, dependable, enthusiastic, friendly and work alone effectively. Ideal candidate must also be able to handle crowds in a calm and professional manner. Customer service and cash handling experience is preferred.
Duties and Responsibilities:Assists guests and answers questions in regards to the port.Handling lines thrown from the vessels to the dock.Assisting Vessel Crew with pulling the gangway on and off each vessel.Assisting guests on and off the vessel.Properly inform guests how to safely board and disembark the gangway/vessel.Follow instructions from the vessel crew and dock supervisors.Fill out passenger log sheets, when applicable.Requirements & Qualifications:Preference given to those who have maritime and customer service experience. Outstanding guest service personality is a must. Ability to interact with individuals at all levels in a pleasant and professional manner. Ability to work well under pressure and handle emergency response. We are a quality hospitality organization that serves the public year round. Working weekends and holidays may be required. Regular attendance in conformance with the standards, which may be established by Cruises from time to time, is essential to the successful performance of this position. Crewmembers with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Dock Attendant Position consists of greeting guests and selling tickets at one of the eight different stops in Marina del Rey harbor. The service runs from June 19th through Labor Day. Operating hours are Friday and Saturday from 11:00am to 11:00pm and Sundays from 11:00am to 9:00pm. We also operate on 4th of July from 11:00am to 11:00pm and Labor Day from 11:00am to 9:00pm. Days will be split into two shifts. To apply you MUST BE AVAILABLE DURING ALL OF THESE TIMES AND DATES. Additional operation dates on Fridays in September and October 24th and 25th for Halloween also available. All positions require pre-employment, and random drug testing as required by the United States Coast Guard. Candidates will also have to pass a pre-employment background check and Live Scan.#HB1
The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.
Read LessHornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
The successful Server is technically competent in serving food and beverages, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline.
Duties and Responsibilities:Provide exceptional hospitality to guests and coworkers as prescribed in our service systems, RESPECT.Greet guests and serve food and beverages in a timely fashion.Accurately take orders and enter them into the point-of-sale system.Maintain the cleanliness and safety of all common areas and service stations.Participate in the celebration and entertainment experience of the guest.Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture.Accurately collect payment from guests for on-board purchases.Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest.Be prepared to begin work at the scheduled time.Maintain uniform and personal grooming in compliance with appearance standards.Assist with the warm and efficient greeting and seating of guests when they arrive.Additional job duties as assigned.Requirements & Qualifications:High school diploma or equivalent required.One (1) year experience in high volume restaurant preferred.Will work for extended periods without sitting.Required to lift furniture and other heavy items such as dishes up and down stairs.Must meet minimum state age requirements.Strong customer service, organization, and interpersonal skills.Maintain a high level of organization, detailed oriented and meet deadlines.Handle multiple tasks/projects at one time.Establish and maintain effective working relationships as required by job responsibility.Listen effectively, assess the situation, determine relevant issues, & suggest solutions.Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites.Must be able to effectively understand and convey written and verbal information to coworkers and guests.Maintain uniform and personal grooming in compliance with appearance standards.Will be required to be available for work nights, weekends and on all major holidays.#HB1
#CityCruisesUS
The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.
Read LessHornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
The Mate supports safe and effective vessel operations aboard Training Support Vessels by serving as a navigation officer and assisting with deck maintenance activities. This position is responsible for preparing voyage plans, standing assigned watches, and maintaining navigational charts and publications. The Mate works under the direction of the Chief Mate and provides voyage progress reports and navigational support to the Master.
Duties and Responsibilities:Serve as a navigation officer in accordance with company procedures and regulatory requirements.Prepare all voyage plans, monitor voyage progress, and provide daily updates to the Master.Maintain navigational charts, publications, and electronic navigation systems.Stand assigned navigational and safety watches to ensure the safe operation of the vessel.Perform deck maintenance, cleaning, painting, and repair tasks as directed by the Chief Mate.Participate in required drills, safety inspections, and onboard training activities.Assist with deck operations and other seamanship duties as required.Perform other duties as assigned to support vessel operations.Requirements & Qualifications:Valid U.S. Coast Guard license and STCW endorsements, including: OICNW, RFPNW, Proficiency in Survival Craft (PSC), Medical Care Provider, Advanced Firefighting (ADV FF), Basic Training, GMDSS Radio Operator, and ECDIS.Valid Transportation Worker Identification Credential (TWIC).Must hold or be eligible for a Common Access Card (CAC).Must possess or be eligible for a United States Passport.Ability to obtain and maintain a SECRET security clearance.Must meet physical standards for shipboard service, including the ability to lift, climb, and work in demanding marine environments.Willingness to perform routine maintenance and cleaning duties as part of deck operations.Strong communication skills with the ability to work effectively both independently and as part of a team.Ability to exercise sound judgment in dynamic operational environments.Must meet all company and contractual requirements.Must be legally authorized to work in the United States.#SeawardServices
#HB1
The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.
Read LessHornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
While using excellent customer service skills, this position simultaneously ensures the security and safety of employees and guests and maintains crowd control. The Security/Safety agent is the predominant presence in the Landing area and has the responsibility to represent the company and provide the highest degree of customer service in all situations and interactions with both the guest and non-guest public. The Security/Safety agent is the first responder to all incidences and emergency situations on the landing and as needed on the vessels. In addition, ensures the safe and efficient movement of cars, shuttles and buses in and out of company parking lot.
Duties and Responsibilities:To ensure safety and security for guests and employees, assesses behavior, identifies suspicious activity and potential threats and responds according to standards set forth by management.Ensures cars using parking lot have authority to do so. Provides parking information for guests who need to park.Communicates drop off and pick up policy with bus drivers transporting groups.Helps queue guests into various lines, e.g., tickets, scanners, photos, gate.Provides reports as requested by management, such as daily shift logs, incident reports.Following a schedule or at management’s direction, rotates among various stations including patrolling the landing, outside and inside.Answer questions posed by guests.Additional job duties as assigned.Requirements & Qualifications:1 year Customer Service Experience RequiredSecurity Card/ Certification PreferredTWIC – Transportation Works Identification Card required, or ability to obtainSecurity, Law Enforcement and/or Military Experience PreferredExcellent Writing, including Report Writing, Skills PreferredOpen schedule and ability to work any assigned schedule, including holidays and weekendsAbility to work a shift that may start as early at 7:00 am or end as late as 12:00 am. Shifts are 8 hours.#AlcatrazCityCruises
#HB2
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.
Read LessHornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
Executes routine maintenance and janitorial of both the vessels and facilities. Follows up on jobs and consults with Lead Engineer for directions and support, but is primarily self-sufficient. Able to solve most challenges without assistance or intervention and furthers own knowledge as needed to complete tasks. Records assignments in appropriate programs and places with accuracy.
Duties and Responsibilities:Mastery of all duties & responsibilities of the Apprentice Mechanic position.Advanced working knowledge of all of our diesel engines.Ability to diagnose and repair all primary vessel systems without assistance.Basic repair and diagnosis of all pilothouse electronics.Ability to replace all shop-serviceable engine components, as directed by engineers or management.Proper diagnosis and repair of all pumps that can affect vessel or company operations.Using laptops to record and diagnose vessel alarm & trouble conditions to find and clear faults.Ability to fabricate parts for, or make repairs to items considered vital, or a part of a life-saving system.Basic knowledge of rigging parts and best practices. Ability to splice and repair dock systems as needed.Substantial knowledge of and ability to repair and maintain all engineering systems, company-wide.Intelligently prioritizes engineering shop duties & responsibilities and ensures projects stay organized and focused.Mentors fellow crewmembers and ensures Apprentice Mechanics are following safety protocols & best practices.Learn & demonstrate basic understanding of hybrid vessel systems.Basic electrical troubleshooting and repair. Working knowledge of 3-phace electricity and electrical distribution systems.Takes direction from engineers & management and ensures repairs are completed in a through & safe manner.Familiarity with all department engineering needs including Alcatraz Island, Pier 33, Yard Periods, Special Projects, etc.Use of Laboratory Services for oil, coolant, fuel, and hydraulic fluid analysis.Ensure completion of all logs and tasks in a reliable and accurate manner.Learns new skills and information as needed to problem solve. Seeks guidance or assistance when necessary.Organizes workload in a reliable & effective manner.Maintains tools & workspace in a clean and operational state.Thorough verbal & electronic documentation of deficiencies and repairs.Basic understanding of pipefitting, plumbing and fluid flow control.Ensures all engineering systems stay on or ahead of best practices maintenance schedules.Additional job duties as assigned.Requirements & Qualifications:1 Year of Industry Experience or successful completion of Apprentice Mechanic Program.Functional understanding of electricity and the relevant safe industry practices for working around it.HAZWOPER certificate (40 hours)Forklift CertificationCPR & First Aid Certification#AlcatrazCityCruises
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records
#HB1
The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.
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