Position Summary: The successful Ticket Booth Supervisor will oversee ticket booth operations and personnel to ensure continuous customer satisfaction and maximizing sales. Duties and Responsibilities: Oversee Pier Sales Agents and be prepared to troubleshoot problems, train staff when needed, and enforce policies Enter new reservations accurately and thoroughly Process payments in a timely manner in following company procedures Successfully proper cash handling and maintaining of all monies in the ticket booth including deposits Maintaining sales and accounting documents required for closeouts Lead by example using RESPECT Inspect food preparation and service areas to ensure observance of safe, sanitary food-handling practices Sales
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