Join Our Award-Winning Team as a Customer Service Representative!
Forbes has recognized Hoosier Hills Credit Union as one of Indiana's Top Three Credit Unions again in 2025, for the third consecutive year!
Are you passionate about creating outstanding member experiences? Are you eager to take on a role that puts you at the forefront of member satisfaction? Are you skilled in managing a variety of tasks, including handling transactions and account service needs?
If you're ready to make a meaningful impact in our members' lives and our community, we'd love to meet you!
What We offer:
Competitive Salary: $16.32/hr - $24.48/hr, commensurate with experience. Part-time hours of 20 to 24 hours per week. Mondays and Fridays are required.Comprehensive Benefits Package: Part-time benefits are available including paid time off.Impactful Work: Your efforts will directly contribute to members' satisfaction and financial success.Supportive Environment: Work with a team that values your contributions and supports your professional growth.Growth Opportunities: Gain valuable experience and advance your career in a dynamic and rewarding field.A Rewarding Career: Be part of a team that's dedicated to making a difference in the lives of our members and the community.Work Location: This position is based in our office in Orleans, IN. This is a front facing customer service role.If you are dedicated to delivering top-notch service and are excited about making a difference in members' insurance needs, apply today and take the next step in your career with Hoosier Hills Credit Union.
Opportunity overview:
The Hoosier Hills Insurance Agency (HHIA) Customer Service Representative (CSR) ensures that Hoosier Hills Credit Union (HHCU) members and insureds receive exceptional customer service. This role focuses on maintaining and strengthening relationships by providing support, answering inquiries, handling policy changes, processing payments, assisting with insurance claims, and supporting the completion of new and renewal policy applications. The CSR plays a key role within HHIA's sales and service team, ensuring member satisfaction and helping meet their insurance needs effectively.
What You'll Do:
Mission and Service: Deliver outstanding service to both internal and external members, aligning with HHCU's Service Promises.Build Relationships: Build rapport and establish strong relationships with members by providing consistent, high-quality service.Manage Transactions: Process payments, maintain account records, and complete insurance applications accurately and efficiently.Maintain Accounts: Maintain accurate records in agency management systems, communicate with insurance carriers, and process documents with agencies such as the BMV.Member and Business Focus: Serve as the first point of contact for members, whether in-person or over the phone, and assist with mail handling.Recommend Products & Services: Provide valuable insurance solutions to members by understanding their needs and offering appropriate products and services.Teamwork and Collaboration: Communicate effectively with supervisors and team members, sharing important information and progress on tasks. Collaborate with team members to ensure goals are met and contribute to creating a positive work environment.Grow and Learn: Complete all assigned training, including annual Bank Secrecy/OFAC training and compliance with BSA/AML regulations.What We're Looking For:
Educational Background: High school diploma or equivalent required.
Relevant Experience: Property Casualty license in Indiana (or ability to obtain within 120 days of hire). 1-2 years of experience preferred in an insurance agency or customer service role.
Knowledge: Experience with cash handling and clerical office tasks preferred. In-depth knowledge of personal lines insurance products and related banking products and services.
Top-Notch Communication Skills: Outstanding verbal and written communication that makes every interaction impactful.
Professional and Positive Attitude: A professional demeanor, and a can-do attitude that shines through.
Analytical and Judicious: Ability to analyze data and make informed decisions in various situations.
Relationship Builder: Skill in maintaining positive relationships with management, peers, and vendors.
Hoosier Hills Credit Union is an Equal Employment Opportunity Employer.
PM19
Compensation details: 16.32-24.48 Hourly Wage
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Read LessJoin Our Award-Winning Team as an Insurance Agent/Producer!
Forbes has recognized Hoosier Hills Credit Union as one of Indiana's Top Three Credit Unions again in 2025, for the third consecutive year!
Are you passionate about helping people find the right insurance products to meet their needs? Do you have experience in insurance and enjoy building strong relationships with clients? If you're eager to make a positive impact on our members' lives and the community, we'd love to meet you!
Location: This job is based in Jasper, IN. This position travels to best serve Members and Insureds throughout our service area.
What We Offer:
Competitive Salary: $45,000 per year Base salary + commission (compensation program shifts to lower base, higher commission over a three-year period as you build your member base.) Comprehensive Benefits Package: Including health insurance, retirement plans, paid time off, and much more. Impactful Work: Your efforts will directly contribute to ensuring our members have the insurance coverage they need. Supportive Environment: Work with a team that values your contributions and supports your professional growth. Growth Opportunities: Gain valuable experience and advance your career in the insurance and financial services industry. A Rewarding Career: Be part of a team that's dedicated to making a difference in the lives of our members and the communities we serve. Sales-Focused Role: This role will have a home base in Jasper, but you will be in the field frequently on sales calls.If you are dedicated to delivering outstanding service and helping members navigate their insurance needs, apply today, and take the next step in your career with Hoosier Hills Credit Union's Insurance Agency.
Opportunity Overview:
As an Insurance Agent/Producer, you will be responsible for managing member inquiries, both in person and via phone, while providing administrative assistance to the Hoosier Hills Insurance Agency. You will help our members find the best insurance solutions tailored to their specific needs and ensure they have all the information required to make informed decisions. Your role will directly contribute to building long-term relationships with clients and cross-selling other Credit Union products. This is a sales-oriented role where you'll frequently be out in the field on sales calls to meet potential clients and promote our insurance offerings.
What You'll Do:
Mission and Service: Be an integral part of Hoosier Hills Credit Union's and Hoosier Hills Insurance Agency's mission by providing exceptional service that aligns with our Service Promises. Member Interaction: Greet insurance agency guests, assess member needs, and offer personalized advice on insurance products. Provide Quotes and Information: Offer members accurate pricing, quotes, and detailed information on various insurance products. Recommendations and Support: Make recommendations and explain the best insurance options based on members' specific needs. Relationship Building: Develop and maintain relationships with clients and Members to ensure long-term satisfaction. Product Knowledge: Maintain up-to-date knowledge of all company products, pricing, and features to offer the best advice. Follow-Up: Stay in contact with members to resolve any unresolved insurance needs or issues. Cross-Sell Credit Union Products: Identify opportunities to promote and cross-sell other Credit Union products to members. Sales Calls: Frequently engage in sales calls to meet potential clients, build relationships, and expand your client base. Compliance: Complete required annual Bank Secrecy/OFAC and compliance training and adhere to all BSA/AML laws, rules, and regulations. Other Duties: Perform other duties as assigned by management.What We're Looking For:
Educational Background: High school diploma or equivalent required. Relevant Experience: Minimum of three years of experience in working with insurance programs. Licensing: Must hold or be able to obtain proper licensing with the Indiana Department of Insurance (Property Casualty and Life & Health). Interpersonal Skills: Professional and well-developed interpersonal skills to interact with members and represent Hoosier Hills Insurance Agency and the Credit Union in a positive light. Judgment and Problem Solving: Ability to use judgment in day-to-day situations, solving problems within established guidelines. Mathematical Skills: Intermediate mathematical skills for calculations involving decimals, percentages, fractions, etc. Technology Skills: Basic knowledge of word processing, spreadsheet software, and the use of the Internet. Service Orientation: Strong commitment to delivering excellent customer service and building lasting member relationships. Sales Focus: Comfortable with a sales-driven role, with the ability to meet and exceed sales goals through effective prospecting and client interactions.Hoosier Hills Credit Union is an Equal Employment Opportunity Employer.
If you are ready to make a meaningful impact and help our members navigate their insurance needs, apply today to join our award-winning team!
PM19
Compensation details: 45000 Hourly Wage
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Read LessJoin Our Award-Winning Team as an Insurance Agent/Producer!
Forbes has recognized Hoosier Hills Credit Union as one of Indiana's Top Three Credit Unions again in 2025, for the third consecutive year!
Are you passionate about helping people find the right insurance products to meet their needs? Do you have experience in insurance and enjoy building strong relationships with clients? If you're eager to make a positive impact on our members' lives and the community, we'd love to meet you!
Location: This job is based in Greendale, IN. This position travels to best serve Members and Insureds throughout our service area.
What We Offer:
Competitive Salary: $45,000 per year Base salary + commission (compensation program shifts to lower base, higher commission over a three-year period as you build your member base.) Comprehensive Benefits Package: Including health insurance, retirement plans, paid time off, and much more. Impactful Work: Your efforts will directly contribute to ensuring our members have the insurance coverage they need. Supportive Environment: Work with a team that values your contributions and supports your professional growth. Growth Opportunities: Gain valuable experience and advance your career in the insurance and financial services industry. A Rewarding Career: Be part of a team that's dedicated to making a difference in the lives of our members and the communities we serve. Sales-Focused Role: This role will have a home base in Jasper, but you will be in the field frequently on sales calls.If you are dedicated to delivering outstanding service and helping members navigate their insurance needs, apply today, and take the next step in your career with Hoosier Hills Credit Union's Insurance Agency.
Opportunity Overview:
As an Insurance Agent/Producer, you will be responsible for managing member inquiries, both in person and via phone, while providing administrative assistance to the Hoosier Hills Insurance Agency. You will help our members find the best insurance solutions tailored to their specific needs and ensure they have all the information required to make informed decisions. Your role will directly contribute to building long-term relationships with clients and cross-selling other Credit Union products. This is a sales-oriented role where you'll frequently be out in the field on sales calls to meet potential clients and promote our insurance offerings.
What You'll Do:
Mission and Service: Be an integral part of Hoosier Hills Credit Union's and Hoosier Hills Insurance Agency's mission by providing exceptional service that aligns with our Service Promises. Member Interaction: Greet insurance agency guests, assess member needs, and offer personalized advice on insurance products. Provide Quotes and Information: Offer members accurate pricing, quotes, and detailed information on various insurance products. Recommendations and Support: Make recommendations and explain the best insurance options based on members' specific needs. Relationship Building: Develop and maintain relationships with clients and Members to ensure long-term satisfaction. Product Knowledge: Maintain up-to-date knowledge of all company products, pricing, and features to offer the best advice. Follow-Up: Stay in contact with members to resolve any unresolved insurance needs or issues. Cross-Sell Credit Union Products: Identify opportunities to promote and cross-sell other Credit Union products to members. Sales Calls: Frequently engage in sales calls to meet potential clients, build relationships, and expand your client base. Compliance: Complete required annual Bank Secrecy/OFAC and compliance training and adhere to all BSA/AML laws, rules, and regulations. Other Duties: Perform other duties as assigned by management.What We're Looking For:
Educational Background: High school diploma or equivalent required. Relevant Experience: Minimum of three years of experience in working with insurance programs. Licensing: Must hold or be able to obtain proper licensing with the Indiana Department of Insurance (Property Casualty and Life & Health). Interpersonal Skills: Professional and well-developed interpersonal skills to interact with members and represent Hoosier Hills Insurance Agency and the Credit Union in a positive light. Judgment and Problem Solving: Ability to use judgment in day-to-day situations, solving problems within established guidelines. Mathematical Skills: Intermediate mathematical skills for calculations involving decimals, percentages, fractions, etc. Technology Skills: Basic knowledge of word processing, spreadsheet software, and the use of the Internet. Service Orientation: Strong commitment to delivering excellent customer service and building lasting member relationships. Sales Focus: Comfortable with a sales-driven role, with the ability to meet and exceed sales goals through effective prospecting and client interactions.Hoosier Hills Credit Union is an Equal Employment Opportunity Employer.
If you are ready to make a meaningful impact and help our members navigate their insurance needs, apply today to join our award-winning team!
PM19
Compensation details: 45000 Hourly Wage
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Read LessJoin Our Award-Winning Team as the Vice President of Commercial Lending!
Forbes has recognized Hoosier Hills Credit Union as one of Indiana's Top Three Credit Unions again in 2025, for the third consecutive year!
Hoosier Hills Credit Union continues to grow and expand its impact across our communities, empowering brighter financial futures and strengthening local businesses through extraordinary service. We're seeking an experienced, relationship-driven commercial lending leader to join us in this mission.
If you're passionate about commercial banking, love building strong business relationships, and thrive in an environment where strategic thinking and Member-centric service drive success, we would love to meet you!
What We Offer:
Competitive Salary: $97,084 - $145,626, Commensurate with experience. Comprehensive Benefits Package: Including health insurance, retirement plans, paid time off, and much more. Impactful Work: To empower brighter financial futures and strengthen communities through extraordinary service and genuine connection, one Member at a time. Supportive Environment: Work with a team that values your contributions and supports your professional growth. Growth Opportunities: Advance your career within a dynamic and rewarding industry. A Rewarding Career: Be part of a team that's dedicated to making a positive difference in the lives of our members and the communities we serve. Hybrid Work Environment: Enjoy the flexibility of a hybrid work model that allows you to balance in-office collaboration in Jasper, IN with remote work.Opportunity Overview:
The Vice President of Commercial Lending plays a critical leadership role in advancing Hoosier Hills Credit Union's commercial lending strategy. This position develops and manages a high-quality commercial loan portfolio, delivers exceptional service to Commercial Members, and ensures compliance with industry standards and HHCU credit policies.
This role serves as a trusted advisor to business Members-helping them grow, solve problems, and strengthen their financial outlook. You will also represent HHCU throughout the business community, deepening relationships and fueling strategic commercial growth.
What You'll Do:
Mission-Driven Member & Business Leadership
Demonstrate alignment with HHCU's mission and deliver extraordinary service. Build strong, long-term relationships with Commercial Members. Take ownership of Member needs, ensuring timely, high-quality service and follow-through. Act as a trusted partner to business owners, providing financial guidance and solutions.Commercial Portfolio Growth & Management
Identify and develop commercial relationships through proactive outreach. Maintain a robust pipeline of commercial loan opportunities. Conduct comprehensive loan interviews, gather financial data, and assess credit needs. Structure, analyze, and present commercial loan requests to Credit Committees. Make credit decisions within delegated lending authority. Manage the full loan process-from application through closing-with accuracy and compliance. Monitor portfolio performance, financial statements, repayment behavior, and risk indicators. Conduct collateral and site inspections as required. Ensure full compliance with BSA/AML and all regulatory requirements.Community Engagement & Business Development
Represent HHCU through community involvement and professional networking. Promote the credit union's value in the local business community. Drive visibility and create new business development opportunities.Teamwork, Collaboration & Organizational Leadership
Communicate consistently with leadership and team members. Contribute to a positive, collaborative team environment. Support internal partners, provide insights, and participate in ongoing process improvement. Demonstrate a growth mindset and support long-term strategic initiatives.What We're Looking For:
Educational Background:
Bachelor's degree in business, finance, or a related field. Minimum five years of commercial lending experience, including a proven network of business clients and prospects. Experience with SBA lending programs preferred. Ability to travel to meet with clients and support business development activities.Knowledge, Skills, & Abilities
Exceptional communication and interpersonal skills. Demonstrated success in commercial lending and relationship management. Strong financial and analytical skills, including credit analysis and loan structuring. Ability to analyze financial statements, cash flow, collateral documentation, and credit risk. Proficiency with Microsoft Office; experience with Baker Hill preferred. Strong professionalism and ability to engage effectively with business owners and key stakeholders.Hoosier Hills Credit Union is an Equal Employment Opportunity Employer.
If you're ready to make a lasting impact on our lending operations while growing your career in a collaborative, mission-driven environment, apply today to join our award-winning team!
PM19
Compensation details: 26 Hourly Wage
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Read LessJoin Our Award-Winning Team as a Mortgage Loan Officer with Hoosier Hills Credit Union!
Forbes has recognized Hoosier Hills Credit Union as one of Indiana's Top Three Credit Unions again in 2025, for the third consecutive year!
Are you a relationship-driven mortgage professional passionate about helping Members achieve brighter financial futures? Do you thrive on delivering outstanding service, building trusted partnerships, and creating tailored lending solutions? If so, we'd love to meet you!
We're seeking a knowledgeable and service-oriented Mortgage Loan Officer (MLO) to join our growing Mortgage Services team. In this role, you'll help Members reach their homeownership and financial goals by providing expert mortgage guidance, strong relationship-building, and exceptional service.
What We Offer:
Competitive Salary: $33.11 - $36.79 per hour along with a competitive bonus plan. Comprehensive Benefits Package: Health insurance, retirement plans, paid time off, incentive plans and more. Impactful Work: To empower brighter financial futures and strengthen communities through extraordinary service and genuine connection, one Member at a time. Supportive Environment: Collaborate with a team that values your contributions and supports your professional growth. A Rewarding Career: Make a difference in the lives of Members and the communities we serve. Work Environment: This position is based on-site in Ellettsville, IN.Opportunity Overview:
As a Mortgage Loan Officer, you'll serve as a trusted advisor to Members, Team Members and community partners in identifying needs, recommending solutions, and guiding Members through the mortgage process with clarity and confidence. You'll maintain a strong pipeline, deliver exceptional service, and help drive revenue.
What You'll Do:
Mission-Driven Service
Deliver outstanding service that aligns with HHCU's mission and service promises. Act in the best interest of Members, clarifying financial needs and recommending appropriate solutions. Build strong, trust-based relationships that deepen Member satisfaction and loyalty. Take ownership of Member requests, ensuring timely and accurate outcomes.Member & Business Focus
Leverage mortgage expertise to uncover financial needs and recommend loan products. Serve as a resource on HHCU mortgage products and collaborate to drive referrals and growth. Maintain awareness of market trends and ensure alignment with policy and sound credit practices. Manage a strong lending pipeline and consistently work toward sales and service expectations.Technical Excellence
Conduct comprehensive Member interviews and gather accurate loan information. Understand and apply underwriting guidelines for HHCU, secondary market, and government products. Communicate proactively with Members, Realtors, and internal Team Members throughout the loan process. Verify accuracy of disclosures, conditions, appraisals, and title work; participate in closings when needed. Provide financial guidance in areas such as credit, consolidation, and payment options Complete all required BSA/AML and regulatory training.Teamwork & Collaboration
Maintain open communication with leaders and Team Members, providing timely updates and escalations. Contribute ideas to improve processes, drive revenue, and enhance Member value. Participate in continual learning, HHCU events, and community partnerships. Build strong working relationships with realtors, builders, and local business partners.
What We're Looking For:
Education Background: High school diploma or equivalent. Relevant Experience: Minimum 2 years of mortgage lending experience with regular Member interaction. Knowledge: Proven knowledge of residential mortgage products, lending regulations, underwriting, credit analysis, and financial documentation. Communications: Strong communication skills, problem-solving ability, and a Member-service mindset. Professionalism: Ability to build positive relationships with Members, Team Members, leadership, and business partners. Certifications: Must complete NMLS registration and comply with SAFE Act requirements.
Apply Today!
If you're passionate about helping Members achieve homeownership and financial well-being-and you thrive in a collaborative, service-focused environment-we invite you to apply today!
Hoosier Hills Credit Union is an Equal Employment Opportunity Employer.
PM19
Compensation details: 33.11-36.79 Hourly Wage
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