Honda Cars of Aiken
Honda Cars of Aiken is the premier Honda Dealership in the CSRA and earning the President's Award for 5 years. Our dealership is well known in the Aiken, North Augusta and surrounding communities as the best Honda Dealership in the CSRA and we are looking for hard working, professional and dedicated team members!
Summary
Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.
Essential Duties:
• Greets customers in a timely, friendly manner and obtains vehicle information.
• Advises customers about necessary service for routine maintenance.
• Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
• Confers with customers about inspection results, recommend corrective procedures.
• Prepares a repair order showing time, cost and labor estimates for service.
• Refers to service history, inspects vehicle, and recommends additional needed service.
• Establishes "promised time." Checks with service technicians to ensure timely repair.
• Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
• Reviews repair orders to ensure that work is completed, and additional work and authorization is noted.
• Responsible for printing and presenting VIR to customer.
• Explains the work performed and the repair order charges to the customer.
• Closes repair order timely and appropriately.
• Handles customer complaints.
• Maintains high customer satisfaction standards and requests positive survey from customer
• Other tasks as assigned
Requirements:• Service Advisor experience preferred
• Computer literate and ability to understand vehicle computer systems
• Must be team-oriented, flexible and focused on maintaining a high level of customer service
• Available to work Saturdays
Education/Experience:
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to speak effectively before groups of customers or employees of organization.
• Valid Driver's License and clean driving record
• High School diploma or GED OR 2+ years of experience
Physical Requirements:
• Must be able to stand 8 hours a day
• Must be able to tolerate working in hot and cold weather
• Must be able to lift, kneel, bend, and twist
We offer a competitive compensation package which includes benefits such as:
Paid Time off and Holidays
401k Plan with Employer Match
Medical/Dental and Vision Insurance
Voluntary Benefits available
Vehicle Purchase and Service
PM22
PIfdb6dc8ebe46-5437
Read LessHonda Cars of Aiken
Honda Cars of Aiken is the premier Honda Dealership in the CSRA and earning the President's Award for 5 years. Our dealership is well known in the Aiken, North Augusta and surrounding communities as the best Honda Dealership in the CSRA and we are looking for hard working, professional and dedicated team members!
Summary
Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.
Essential Duties:
• Greets customers in a timely, friendly manner and obtains vehicle information.
• Advises customers about necessary service for routine maintenance.
• Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
• Confers with customers about inspection results, recommend corrective procedures.
• Prepares a repair order showing time, cost and labor estimates for service.
• Refers to service history, inspects vehicle, and recommends additional needed service.
• Establishes "promised time." Checks with service technicians to ensure timely repair.
• Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
• Reviews repair orders to ensure that work is completed, and additional work and authorization is noted.
• Responsible for printing and presenting VIR to customer.
• Explains the work performed and the repair order charges to the customer.
• Closes repair order timely and appropriately.
• Handles customer complaints.
• Maintains high customer satisfaction standards and requests positive survey from customer
• Other tasks as assigned
Requirements:• Service Advisor experience preferred
• Computer literate and ability to understand vehicle computer systems
• Must be team-oriented, flexible and focused on maintaining a high level of customer service
• Available to work Saturdays
Education/Experience:
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to speak effectively before groups of customers or employees of organization.
• Valid Driver's License and clean driving record
• High School diploma or GED OR 2+ years of experience
Physical Requirements:
• Must be able to stand 8 hours a day
• Must be able to tolerate working in hot and cold weather
• Must be able to lift, kneel, bend, and twist
We offer a competitive compensation package which includes benefits such as:
Paid Time off and Holidays
401k Plan with Employer Match
Medical/Dental and Vision Insurance
Voluntary Benefits available
Vehicle Purchase and Service
PM22
PIe8d229b5-
Read LessHONDA CARS OF AIKEN
We are offering a generous sign on bonus of up to $10,000 for qualified applicants if hired!
Do you enjoy talking with people and want to pursue a career where you have unlimited earning potential starting with a sign on bonus of up to $10,000 ?
Honda Cars of Aiken is the premier Honda Dealership in the CSRA and earning the President's Award for 5 years. Our dealership is well known in the Aiken, North Augusta and surrounding communities as the best Honda Dealership in the CSRA and we are looking for hard working, professional and dedicated team members!
As a Sales Consultant you will be the face of Honda Cars of Aiken. Sales Consultants will be charged with providing a warm welcoming atmosphere while working towards finding the best car choice from our huge inventory for new, existing and referral-based clients. Successful candidates will have a competitive nature and have strong interpersonal skills enabling them to easily hold conversation with potential customers.
We offer a great work environment, plenty of inventory to sell from, outstanding benefits plan and more!
Essential Duties:
As a Sales Consultant, you will sell and deliver vehicles based on customer criteria. Use creativity to drive business to dealership.Maintain database of customers for follow-up and growth. Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department. Exhibit a high level of commitment to customer satisfaction.We offer a competitive compensation package which includes benefits such as:
5 day work week
Paid Time off
401k Plan with generous Employer Match
Medical and Dental Insurance with premium predominantly paid by Employer
Voluntary Vision Insurance
Free Life Insurance
Voluntary Benefits available including Life and Disability
Vehicle Purchase and Service Discounts
Signing bonus paid monthly after 1st month (if eligible)
Stokes Hodges Automotive Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Background Check and Drug Screen are required for employment. Proof of identity and work authorization will be required upon employment in accordance with federal regulations. This Company plans to verify the accuracy of the statements you make on this application.
PM22
PI19a124e6bf00-9280
Read LessHONDA CARS OF AIKEN
Honda Cars of Aiken is the premier Honda Dealership in the CSRA and earning the President's Award for 5 years. Our dealership is well known in the Aiken, North Augusta and surrounding communities as the best Honda Dealership in the CSRA and we are looking for hard working, professional and dedicated team members!
The Finance Manager is responsible for ensuring customer retention and profitability of the sales department by working with Sales Consultants through the customer experience and then working with the customer to finish the sale by selling and procuring finance options.
Job Responsibilities:
Working directly with customers to explain and recommend financing options, extended warranties, aftermarket products and other optionsFinding competitive rates to encourage customers to purchase vehiclesProcessing applications for vehicle financing and helping customers get approvedVerifying that all paperwork is completed correctly and filed properlyMaintaining strong relationships with lending institutions to have lots of program options and competitive ratesSeeking out new programs that benefit customers and encourage them to buyEnsuring compliance by following all local, state and federal regulationsTraining the sales team on available financing and programs to ensure they promote them to customersWe offer a competitive compensation package which includes benefits such as:
Paid Time off
401k Plan with generous Employer Match
Medical and Dental Insurance with premium predominantly paid by Employer
Voluntary Vision Insurance
Free Life Insurance
Voluntary Benefits available including Life and Disability
Vehicle Purchase and Service Discounts
Requirements:Qualifications
Strong mathematical and finance skillsExcellent written and verbal communication skills to explain complex programs to buyersKnowledge of sales and financial compliance requirementsAnalytical and problem-solving skills to help customers find a good deal that fits their financial situationAdvanced negotiation skillsStrong sales and closing skills to boost sales for the dealershipAutomobile industry experience and knowledgeLeadership or training skills to educate the sales staff on the available programsStokes Hodges Automotive Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Background Check and Drug Screen are required for employment. Proof of identity and work authorization will be required upon employment in accordance with federal regulations. This Company plans to verify the accuracy of the statements you make on this application.
PM22
PI42442a35b76e-1062
Read LessHonda Cars of Aiken
Honda Cars of Aiken is the premier Honda Dealership in the CSRA and earning the President's Award for 5 years. Our dealership is well known in the Aiken, North Augusta and surrounding communities as the best Honda Dealership in the CSRA and we are looking for hard working, professional and dedicated team members!
The Sales Manager is responsible for the operations and profitability of the New and Pre-Owned Vehicle Departments, including Finance
This person will ensure customer retention and profitability by hiring, training, and measuring the performance of sales professionals and establishing customer-focused sales standards
Coach sales team on proper closing techniques through training and active participationManage all showroom activities for a large sales teamSpend time with customers to determine their needs, discuss vehicle options, and assist sales team members in closing dealsHire, motivate, and monitor the performance of all new/used vehicle sales employeesConduct daily and weekly sales and sales training meetingsCoach both new and experienced sales reps on best practices for improving performanceMonitor and analyze salespeople's performanceAssist in the development of advertising campaigns and other promotionsEnsure proper follow up of all prospective buyers by developing, implementing, and monitoring a CRM systemEstablish delivery procedures and ensure delivery includes an introduction to the service department and scheduling of the first service appointmentForecast goals and objectives for sales, gross, and key expenses on a monthly and annual basis
We offer a competitive compensation package which includes benefits such as:
Paid Time off
401k Plan with generous Employer Match
Medical and Dental Insurance with premium predominantly paid by Employer
Voluntary Vision Insurance
Free Life Insurance
Voluntary Benefits available including Life and Disability
Vehicle Purchase and Service Discounts
Qualifications
Strong Auto Sales and Sales Management ExperienceStrong Closing SkillsStrong Ethics and ValuesExcellent Leadership and Communication SkillsExcellent People SkillsMust Pass Background and Drug ScreenMust have valid driver's license and pass motor vehicle record testPM22
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