Leasing Agent
Principal Objectives of the Leasing Agent
Property Management: The Leasing Agent initiates and coordinates all phases of apartment leasing. The primary objective is to assist the Property Manager in generating satisfactory cash flow, compliance with any regulated affordable housing program, positive resident relations, and optimal resident retention.
Client Service: The Leasing Agent is responsible for ensuring the delivery of excellent client service.
Requirements for the Leasing Agent
Education/Training
College diploma preferred; high school diploma or equivalent combination of education required.Valid Driver’s LicenseReliable private transportation
Experience/Skills
Minimum two years of progressively responsible sales related experienceDemonstrated excellence in producing promotional materials.Ability to meet the public with courtesy, tact, and poise.Computer skills sufficient to enter daily operations data into the computer.Knowledge of Equal Housing Opportunity (EHO) requirements and applicable program regulations
Special Requirements
Positive attitude and customer service focusSales, leasing, and marketing abilityExperience in social media and technologyAbility to operate basic office equipment.Skills in time management, organization, problem solving, and judgmentKeen attention to detail and accuracyStrong written and verbal communication skillsFlexibility to work weekends, overtime, and in cases of emergencyStress tolerance in a fast-paced environmentAbility to lift up to 20 pounds
Essential Functions for the Leasing Agent
Performs all functions related to residency inquiries including telephone and in-person inquiries and maintaining records of the inquiries.Conducts apartment and general property tours, takes telephone inquiries, greets future residents, takes applications and deposits while verifying information, and follow-up of all future residents.Furnishes and explains written material and applications to prospective residents.If applicable, completes all necessary resident documentation for regulated affordable housing programs.Screens, interviews, and notifies applicants of their acceptance or denial as residents in accordance with company procedures, Equal Housing Opportunity (EHO) requirements and any applicable program regulations.Conducts marketing surveys and makes marketing recommendations based on an analysis of the surveys.Assists with composing flyers and other media material for use in promoting residency.Assists with creating and developing promotional ideas and materials.Assists the Property Manager in maintaining all aspects of property operations. The PM will generally assign primary areas of responsibility (which may change over time), to ensure that the Leasing Consultant receives continual training in each aspect of operating the property.Ensures the office, business center, clubhouse, models, target apartments and market ready apartments are in perfect condition. Cleans, vacuums and dusts as needed. Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.Makes community contacts with employers, real estate agencies, and others as part of the corporate and community outreach program.Accepts checks, money orders and certified checks for daily deposits.Reports any property loss or liability-related incidents to the appropriate parties in a timely fashion.Reports any work-related injuries to the appropriate parties in a timely fashion.Complies with all local, state and federal regulations as well as all company policies and procedures.Other duties as assigned by supervisor.
Other Expectations
Dress Code: Professional casual
Contacts/Liaisons: The Leasing Agent will regularly communicate with all necessary HTPG employees, outside vendors and other individuals as deemed necessary to fulfill the responsibilities of the position.
Read LessMaintenance Technician -
Principal Objective of Position: The Maintenance Technician repairs and maintains all mechanical, electrical equipment, plumbing fixtures, structural facilities and grounds of the property. The Maintenance Technician works towards the common goals of satisfactory cash flow, positive resident relations and optimal resident retention.
Requirements:
Training/Education
High School Diploma or equivalentValid Driver’s License and reliable private transportationEnglish language proficiency both written and verbalHVAC Certification (optional - at discretion of Property Manager)
Experience Desired
Minimum one year demonstrated experience in the maintenance and repair of mechanical and electrical systems, plumbing and grounds keepingKnowledge of Equal Housing Opportunity (EHO) requirements and applicable program regulations
Special Requirements
Ability to operate a two-axle motor vehicleMust be able to lift up to 50 poundsMust be able to perform all duties related to fine detail of mechanical devicesAbility to operate all necessary tools to perform the essential functions of the positionDemonstrated experience and working knowledge of OSHA standards and other environmental safety standardsAbility to perform a variety of duties in all types of weatherAbility to maintain 24-hour on-call statusHVAC experience required
Essential Functions:
Receives service work orders, performs required work within the established time frames to ensure service is completed within 24 hoursPolices grounds as first task daily and throughout day, as neededRefurbishes vacant units within five (5) working days or lessCompletes painting, cleaning, grounds work, etc., as neededPlants, prunes, weeds, seeds or removes foliage, shrubs, trees or grasses or other grounds work, as requestedOperates various mechanical or electrical equipment or garden toolsAssists with completion of preventative maintenance and housekeeping inspections of apartment unitsReports any property losses or liability related incidents to appropriate parties on a timely basisReports any work-related injuries to appropriate parties on a timely basisComplies with all local, state and federal regulations as well as all company policies and proceduresIf applicable, assists with any preparation for HUD REAC inspections to ensure a positive outcomeCompletes other duties as assigned by supervisor
Dress Code: Appropriate attire, including safety equipment, as designated by supervisor
Contacts and Liaisons: The Maintenance Technician will regularly communicate with all necessary HTPG employees, outside vendors and other individuals as deemed necessary to fulfill the responsibilities of the position.
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