Job DescriptionJob Description
Full Time Salary Position
Starting Rate: $ Salary Depending on Experience
Benefits: Fulltime Eligible Staff
403b retirement with Match
Health
Dental
Vision
Life
Short Term Disability
Long Term Disability
Accident
Critical Illness
Paid Time Off
Holiday Pay
Employee Referral Bonus
Wellness Center Free Membership
Job Summary:
Holy Angels is seeking a proactive and technically skilled IT Manager to lead all aspects of information technology across the organization. This role is responsible for overseeing infrastructure, systems security, hardware/software lifecycle management, and end-user support. The IT Manager will drive strategic upgrades, ensure HIPAA and cybersecurity compliance, and serve as a key partner in operational continuity and innovation.
Specific Skills and Responsibilities:
Infrastructure & Systems Oversight
Manage and maintain all facility-wide IT systems, servers, networks, and endpointsOversee installation, configuration, and upgrades of hardware and softwareAdminister user accounts, permissions, and access controls across platformsMonitor system performance and proactively address vulnerabilities or inefficienciesSecurity & Compliance
Ensure full HIPAA compliance across all digital systems and data handlingImplement and maintain enterprise-grade antivirus, malware protection, and firewallsConduct regular audits of security protocols and access logsDevelop and enforce IT policies, disaster recovery plans, and data retention schedulesNetwork & Device Management
Oversee wired and wireless network infrastructure, including cabling and routersInstall and maintain camera systems, phones, printers, TVs, and other peripheralsManage inventory and lifecycle of all IT assets (workstations, mobile devices, etc.)End-User Support & Training
Provide Tier 13 technical support to staff across departmentsTrain employees on system use, cybersecurity awareness, and troubleshooting basicsMaintain help desk documentation and ticketing system for issue trackingStrategic Planning & Collaboration
Partner with leadership to evaluate and implement new technologiesSupport budgeting and procurement for IT-related projects and platformsCoordinate with external vendors and consultants as neededParticipate in cross-functional planning for operational upgrades and compliance initiativesQualifications:
Minimum 10 years of progressive IT experience, including supervisory or managerial rolesAdvanced knowledge of Windows and Mac OS environments, networking, and cloud platformsStrong analytical, communication, and project management skillsEducation:
Bachelors degree in Information Technology, Computer Science, or related field (preferred)Work Environment:
Must work respectfully and effectively with individuals with developmental disabilitiesOn-site role requiring physical presence across departments and buildingsPhysical Demands:
Walk, stand, sit, push, pull, stoop, kneel, crouch, reach, use hands and lift up to 50lbs, 2/3s of the timeMay require lifting, bending, and climbing for installations and repairsRequirements:
Drug ScreenCriminal Background CheckDrivers License Check
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