Audi San Diego is looking for an Assistant Service Advisor!
Compensation: Hourly plus commission
$18 per hour plus commission. Total average: $50k-$65k per year.
What will you do?
The Assistant Service Advisor is responsible for serving as a liaison between the Service Department technicians and the parts department by maintaining customer satisfaction as well as performing the following duties:
The Assistant Service Advisor will visually inspect vehicles, communicate with customers about vehicle performance, complete service work orders, and explain service costs to customersInteract with customers to determine immediate service needsUse a consultative approach to educate customers on services and productsProvide excellent customer service by demonstrating our mission and valuesWhat are we looking for?
Customer service experienceAt Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.
At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):
Health InsuranceVision InsuranceDental InsuranceLife and Disability InsuranceFlexible Spending and Health Savings AccountsEmployee Assistance Program401(k) plan with Company MatchPaid Time Off (PTO)Paid Holidays, Bereavement, and Jury DutyPaid Pregnancy/Parental leavePaid Military LeaveTuition ReimbursementBenefits:
We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.
Pay:
We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $22.59 - $29.94 USD per hour.
Artificial Intelligence Statement:
We recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to:
Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).Misrepresent or embellish qualifications, skills, or experienceCreate false or misleading representations of identity (e.g., deepfakes or altered images/videos)Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.
Equal Opportunity Employment and Accommodations:
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Read LessLauderdale BMW of Fort Lauderdale, a proud member of the Holman Automotive Group, is seeking a customer-focused MINI Service Advisor to support our MINI customers at our BMW Service Center in Fort Lauderdale.
The MINI Service Advisor serves as the primary liaison between the Service Department and our MINI clients, ensuring clear communication, trust, and satisfaction throughout the service process. The ideal candidate will demonstrate strong customer service skills, attention to detail, and the ability to manage customer expectations from initial write-up through vehicle delivery.
Key ResponsibilitiesGreet MINI customers in a warm, professional, and welcoming manner, ensuring a positive and efficient service experience.Assess customer concerns and vehicle needs, recommend appropriate maintenance or repairs, and obtain customer authorization for services.Prepare and explain accurate service estimates, including cost, timing, and scope of work.Clearly communicate recommended repairs, maintenance needs, and available options to help customers make informed decisions.Provide regular updates to customers regarding the status of their vehicle and any changes to timelines or repairs.Document all customer interactions accurately within the service management system.Participate in required training sessions, manufacturer programs, and department meetings to stay current on MINI products and processes.QualificationsPrevious experience as a Service Advisor or in a customer-facing role within an automotive service environment preferred.High School Diploma or equivalent; additional education or related training is a plus.Valid driver's license with a clean driving record.Strong communication, reading, writing, and basic math skills.Excellent interpersonal skills with a strong commitment to delivering outstanding customer service.Ability to multitask, stay organized, and work effectively in a fast-paced service environment.Proficiency with computers and basic office software.At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.
At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):
Health InsuranceVision InsuranceDental InsuranceLife and Disability InsuranceFlexible Spending and Health Savings AccountsEmployee Assistance Program401(k) plan with Company MatchPaid Time Off (PTO)Paid Holidays, Bereavement, and Jury DutyPaid Pregnancy/Parental leavePaid Military LeaveTuition ReimbursementWe offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location. This is a commission eligible role, and employees can expect to earn an average monthly pay of $3,000-$10,000 with earning potential based on your personal performance.
Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Read LessAudi of Ft. Washington has an outstanding opportunity for a Service Advisor to join their team and the Holman Family!
Job Duties:
Prepares service estimates, sells routine maintenance/repair services and conducts follow-ups regarding unsold services and customer inquiresPerforms opening and closing responsibilitiesSchedules appointments, answers phones and collects funds for services performedPredicts the time needed for completion and stays in constant communication with the customer during the repair processAssists with the coordination of alternate transportation, rental car reservations, shuttle etc.Sell needed maintenance services and related parts to customersIdentify customer requestsConduct a complete vehicle walk aroundPresent multi-point inspection results to customersRecommend needed maintenance services and related partsConduct a detailed active delivery of each vehicleMake appropriate prospecting and follow-up contacts with ownersProvide outstanding customer service in accordance with dealership policiesWrite complete, accurate repair orders in accordance with dealership and manufacturer policiesProvides estimated cost analysis of automotive repairs and routine maintenance.Provide in-depth information on original equipment manufacturer (OEM) part optionsPerform all other duties and special projects as assigned.Education and/or Training:
High school diploma or general education degree (GED)Intermediate skills in CDK or Reynolds and Reynolds softwareRelevant Work Experience:
1 year experience working in a service advisor or express service advisor capacityAt Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.
At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):
Health InsuranceVision InsuranceDental InsuranceLife and Disability InsuranceFlexible Spending and Health Savings AccountsEmployee Assistance Program401(k) plan with Company MatchPaid Time Off (PTO)Paid Holidays, Bereavement, and Jury DutyPaid Pregnancy/Parental leavePaid Military LeaveTuition ReimbursementWe offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.
In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.
We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location. This is a commission eligible role, and employees can expect to earn an average monthly pay of $3,000-$10,000 with earning potential based on your personal performance.
Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Read LessLeith Acura is seeking a knowledgeable and customer-focused Automotive Sales Consultant to join our team!
We are looking for a motivated and customer-oriented Automotive Sales Consultant to engage with customers, understand their needs, and guide them in selecting the right vehicle and provide a positive buying experience.
Job Responsibilities:Build rapport with customers to understand their automotive needs.Provide guidance on vehicle features, specifications, and financing options.Conduct test drives and highlight vehicle benefits.Assist with the purchase process and complete necessary paperwork.Stay informed about inventory, promotions, and industry trends.Follow up with customers post-sale to ensure satisfaction.Collaborate with team members to enhance the customer experience.Collaborate with customers, sales managers, and F&I personnel to negotiate sales prices and lease payments.Qualifications:Experience in automotive sales or a related customer service role preferred.Strong interpersonal and communication skills.Self-motivated with a results-driven approach.Proficient in computer systems and sales software.Valid Driver's License and clean Motor Vehicle Record.High School Diploma and one year of related sales experience and/or training; or equivalent combination of education and experience.At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.
At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):
Health InsuranceVision InsuranceDental InsuranceLife and Disability InsuranceFlexible Spending and Health Savings AccountsEmployee Assistance Program401(k) plan with Company MatchPaid Time Off (PTO)Paid Holidays, Bereavement, and Jury DutyPaid Pregnancy/Parental leavePaid Military LeaveTuition ReimbursementYour application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Read LessHolman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.
The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
Mercedes-Benz Raleigh has an outstanding opportunity for a Parts Counter Sales to join the Holman family.
What Will You Do?Assess the type of part needed or assists the customer or mechanic in determining the correct part for the job at hand. Reads catalogs and/or computer listings to obtain replacement part stock number, determines availability of part, orders part if necessary, fills orders from stock, marks/logs and stores parts according to prearranged system, receives and fills telephone orders; may prepare customer bill or add parts to service order, etc.
Provide exceptional service to all customers and vendors.Process customer orders and recommend additional related repair items.Gain superior product knowledge and understanding of vehicle components to effectively help customers.Assist with daily inventory, receiving, stocking and shipping.Assist in maintaining perpetual inventories.Help maintain cleanliness and professional appearance of the service counter, work area and stockroom.Maintain records of time, expenses and materials.What Are We Looking For?Previous parts advisor experience.Understand basic automotive components and system.Automotive dealership service experience is a plus.Any automotive certifications is a plus.A team player who is focused on providing exemplary customer service.Ability to multi-task in a fast paced work environment.Strong organizational skills and detail oriented.Working knowledge of computers.Possess a valid in-state driver's license.Pass a motor vehicle report and possess an acceptable safe driving record.Be available for the possibility of one Saturday per month.At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.
At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):
Health InsuranceVision InsuranceDental InsuranceLife and Disability InsuranceFlexible Spending and Health Savings Accounts401(k) plan with Company MatchPaid Time Off (PTO)Paid Holidays, Bereavement, and Jury DutyWe offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.
In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.
Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Read LessAt Chrysler Dodge Jeep RAM, we are seeking a knowledgeable and customer-focused Automotive Sales Consultant to join our team!
We are seeking a motivated and customer-oriented Automotive Sales Consultant to engage with customers, understand their needs, and guide them in selecting the right vehicle and provide a positive buying experience.
Job Responsibilities:Build rapport with customers to understand their automotive needs.Provide guidance on vehicle features, specifications, and financing options.Conduct test drives and highlight vehicle benefits.Assist with the purchase process and complete necessary paperwork.Stay informed about inventory, promotions, and industry trends.Follow up with customers post-sale to ensure satisfaction.Collaborate with team members to enhance the customer experience.Collaborates with customers, sales managers, and F&I personnel to negotiate sales prices and lease payments.Qualifications:Experience in automotive sales or a related customer service role preferred.Strong interpersonal and communication skills.Self-motivated with a results-driven approach.Proficient in computer systems and sales software.Valid Driver's License and clean Motor Vehicle Record.High School Diploma and one year of related sales experience and/or training; or equivalent combination of education and experience.At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.
At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):
Health InsuranceVision InsuranceDental InsuranceLife and Disability InsuranceFlexible Spending and Health Savings Accounts401(k) plan with Company MatchPaid Time Off (PTO)Paid Holidays, Bereavement, and Jury DutyWe offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.
In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.
Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Read Less