Service Manager
Introduction
Welcome to the position of Service Manager at Holland Pump Company! We are looking for a motivated and passionate individual to join our team. As the Service Manager, you will be responsible for leading and managing our customer service team. You will be responsible for developing strategies and plans to ensure that customer service is delivered efficiently and effectively. You will also be the point of contact for customers, providing guidance, support, and problem-solving solutions. If you have a passion for customer service and enjoy working in a fast-paced rental environment, this could be the perfect role for you!
Job Responsibilities:
• Oversee and manage daily operations of service/repair department
• Ensure all customer service needs are met in a timely and professional manner
• Develop and implement procedures for service operations
• Identify problem areas and recommend solutions
• Monitor service personnel performance and take corrective actions when necessary
• Manage Baseplan (ERP) for accuracy
• Monitor parts and materials inventory
• Maintain relationships with vendors
• Ensure compliance with all applicable laws and regulations
• Train, coach, and motivate service personnel
• Develop and implement strategies to increase customer satisfaction
• Track and report on service metrics
• Ensure safety protocols are followed at all times
Job Requirements:
• Proven experience working in a service management role (rental exp preferred)
• Excellent problem-solving and decision-making skills
• Strong leadership and communication skills
• Ability to multi-task and manage multiple projects at once
• In-depth knowledge of customer service principles and practices
• Strong organizational and time-management skills
• Understanding of budgeting and financial management
• Familiarity with computer systems and software
• Ability to work independently and as part of a team
• Excellent customer service and interpersonal skills
• Ability to motivate and mentor staff
• Proficiency in Microsoft Office applications
Benefits Include:
Holland Pump offers a competitive salary and benefits package to include Medical/Dental Insurance, 401(k) with Match, Paid PTO/Holidays, Life Insurance, Short-Term/ Long-Term Disability Insurance and Uniforms. Our average employee has 10 years of service!
Holland Pump is an Equal Opportunity Employer, Veteran's employer, and Drug Free Workplace
Job Type: Full-time
PI587e425393ae-1974
Read LessAre you looking for a new sales position with unlimited earning potential and that is in a flourishing industry? Or maybe you have been thinking about switching career paths and moving into sales? Looking for an opportunity where you can earn uncapped commissions while still having a base salary?
Earn uncapped commission while enjoying the security of a competitive base salary. This role offers unlimited earning potential for high performers, rewarding your success with no cap on commissions — the more you sell, the more you earn.
Our core values are something we live by every single day and what has helped to grow our business to become a leading rental, service and manufacturing company people love working for.
What you will be responsible for:
Grow a book of business through multiple verticals in the water industryDevelop a consultative sales approach to build long term client relationshipsWork within a wide variety of industries, making each day different!Have fun, work hard, and celebrate winsOur outside sales:
Utilize individual technical, communication and product skills to solve customer fluid handling needs while increasing company revenue and market footprint through the development of Holland pumping systems and related pumping products. Specifically related to the rental of pumps in the construction, municipal and industrial field.
Expand the sale and rental products through establishing and maintaining customer contacts. The position will involve interaction with existing clients, new customer acquisition through relationships and cold calling, tracking projects through multiple lead generation sources, and designing and bidding dewatering systems.
Analyze, assess, recommend and designs pumping systems. Submit pre-planning and sales reports and track opportunities. Generate rental and sales quotes, submittals. Participates in trade/professional shows and conferences as needed. Maintains open communications with customers for after-hours emergency response. Perform all required paperwork such as NTO’s and accounts receivable collections calls.
Territory
Candidate must reside in the territory, be willing to travel within assigned area and occasional travel to sites in outlying areasJob Requirements
General knowledge of hydraulics helpfulGeneral knowledge of fluid dynamics helpfulGeneral knowledge of diesel, gas, and electrical motors very helpfulKnowledge of centrifugal trash pumps very helpfulInvolves reviewing construction plans and specifications, designing appropriate dewatering solutions for diverse projects, and managing projects while they are underwayRational problem-solving skillsGrit and relentless perseveranceCrave for ongoing learningQuick-witted, adaptable, and strategicProblem solver and relationship builder1-2 years of sales experience, Business Development, Management, Military background, or Self-employedWe offer a competitive salary and benefits package to include Medical/Dental Insurance, 401(k) w/match, Paid PTO/Holidays, Life Insurance, Short-Term/ Long-Term Disability Insurance and Uniforms. Our average employee has 10 years of service
#ZR
Read LessHeavy Equipment Transporter
Join the Industry Leader in Dewatering Solutions!
At Holland Pump, you’ll be part of the most experienced and dedicated dewatering team in the business — a group known for its passion for problem-solving and commitment to delivering the highest level of customer service and support.
We’re seeking a Heavy Equipment Operator/transporter with proven experience on construction sites and hands-on expertise in the installation and operation of Wellpoint and Sock Dewatering Systems, Storm Water and Sewer Bypass Pumping Systems, and Water Treatment applications.
Duties and Responsibilities:
Operate and control heavy equipment safely and efficiently on construction sites.Move materials, earth, and other loads as required for project completion.Coordinate machine movements using crew member signals and communication devices.Perform daily safety inspections to ensure all equipment is in proper working condition.Clean and maintain company vehicles and equipment on a daily basis.Report any equipment malfunctions or maintenance needs promptly to supervision.Follow all company safety policies, procedures, and regulatory requirements.Demonstrate strong written and verbal communication skills.Work effectively under both direct and indirect supervision.Perform additional duties as assigned.Job Requirements:
Work experience within the construction industry of two (2) years is preferred.Experience transporting construction heavy equipment.Must be results driven along with strong leadership.Flexibility to work shifts assigned, including daily overtime when necessary.Must be comfortable working in a fast-paced environment.Travel to assigned projects. Per Diem applied on a case-by-case basis.Ability to multi-task effectively and efficiently.Problem solving skills, organization, and timeliness are essential for success in this position.Basic understanding of computer skills, smartphone usage, and industry technology.Take pride in your work.Must be a team player.Professional appearance and attendance are required.Conditions of Employment:
Valid Florida Driver's License with CDL class ACompliance with random drug and alcohol testing as a team member.Must pass a pre-employment criminal background check.Successful candidate must submit to post-offer, pre-employment physical examination.Requires physical work including heavy lifting, pushing, or pulling of building materials over fifty pounds.Adherence to all safety standards while working on construction projects.Work involves continued exposure to extreme temperatures, chemicals, hazardous materials, dirt, dust, fumes, smoke, and loud noises.Holland Pump offers a competitive salary and benefits package to include Medical/Dental Insurance, 401(k) with company match, Paid Vacation/Holidays, Life Insurance, Short-Term/ Long-Term Disability Insurance. Our average employee has 10 years of service!
Job Type: Full-time
Welder
Introduction
We are seeking a skilled and detail-oriented Welder to join our dynamic manufacturing team. In this role, you will have the opportunity to work on a variety of projects, applying your expertise in welding techniques to ensure high-quality and durable finishes on metal components. Your precision and dedication to your craft will play a crucial role in the structural integrity and success of our products. If you are passionate about welding and ready to contribute to a collaborative work environment, we would like to invite you to apply.
Job Responsibilities
- Read and interpret blueprints and project specifications to determine the appropriate welding process and equipment.
- Set up welding equipment, ensuring that it is in proper working order and that all safety measures are in place.
- Select and install torches, torch tips, filler rods, and flux according to the types of metals being joined or cut.
- Operate manual or semi-automatic welding equipment to fuse metal segments using processes such as gas tungsten arc (TIG), gas metal arc (MIG), flux-cored arc, plasma arc, and shielded metal arc (stick welding).
- Monitor the welding process to avoid overheating, warping, shrinking, distortion, or expansion of the material.
- Maintain a clean and safe working environment by complying with procedures, rules, and regulations.
- Inspect and test welds and equipment for quality and precision, ensuring that standards and specifications are met.
- Adjust welding techniques and methods based on the inspection results or issues that arise during the welding process.
- Repair broken or cracked parts, fill holes, and increase the size of metal parts as required.
- Coordinate with project management and other trades to ensure timely completion of tasks.
- Keep equipment operational by completing preventive maintenance requirements and arranging for repairs.
- Document welding actions by completing records.
Job Requirements
- Minimum of a high school diploma or GED equivalent
- Certified Welder qualification from a recognized institution
- Proven experience as a welder, with a minimum of 2 years in the field
- Proficient in using electrical and manual equipment and tools (e.g., semi-automatic flame-cutting equipment, braces, grinders etc.)
- Experience with a variety of welding techniques (MIG, TIG, MMA, etc.)
- Ability to read and interpret technical documents and drawings
- Knowledge of relative safety standards and willingness to use protective clothing (face-shield, gloves, etc.)
- Deftness and attention to detail
- Proficient in English with good communication skills
- Physical stamina and strength to handle heavy equipment and work in diverse conditions
- Ability to work independently and as part of a team
- Must pass a drug screen and background check
- Willingness to undergo additional training if required
Benefits Include:
Holland Pump offers a competitive salary and benefits package to include Medical/Dental Insurance, 401(k) with Match, Paid PTO/Holidays, Life Insurance, Short-Term/ Long-Term Disability Insurance and Uniforms. Our average employee has 10 years of service!Holland Pump is an Equal Opportunity Employer, Veteran’s employer, and Drug Free Workplace
Job Type: Full-time
#ZR
Read Less