Pay: $18.00 - $20.00 per hour
Job description:
Position:
Location: Country Inn & Suites, 777 E Grand Ave, Bensenville, IL 60106
Pay: $18.00 - $20.00 per hour
Shift: Morning
Benefits:
Job Summary:
Country Inn & Suites is seeking a detail-oriented and reliable Morning front desk agent to join our team. The Front Desk agent will oversee the front desk operations, ensure guest satisfaction, and perform end-of-day financial reconciliation to maintain accurate records.
Key Responsibilities:
Greet and assist guests with check-in, check-out, and other inquiries in a professional and friendly manner.Prepare and distribute daily reports for management.Resolve guest complaints or issues promptly and professionally.Maintain the security of the hotel during the morning shift, ensuring the safety of guests and staff.Monitor and respond to phone calls and emails as needed.Assist with setting up the breakfast area, if required, for the morning shift.Ensure the front desk area is clean and organized.Qualifications:
Previous experience in a hotel front desk or accounting role is preferred but not required.Strong mathematical and problem-solving skills.Excellent customer service and communication skills.Ability to work independently and manage time effectively.Proficient in basic computer applications and hotel management software (training will be provided).Flexibility to work overnight shifts, including weekends and holidays.Company DescriptionThis is 92 Rooms Country Inn & Suites at 777 E Grand Ave. Bensenville, IL 60106. 6 Miles from Chicago O'hare International Airport.We’re in search of a housekeeper to ensure guest satisfaction during their stay with us. Responsibilities include cleaning guest rooms, restrooms, and common areas, making beds, doing laundry, ironing sheets, and other general cleaning duties as assigned. The ideal candidate is a cleaning enthusiast, a team player, and a highly organized professional.
Compensation:$16 hourly
Newer Hotel in the Prairie Stone business park next door to the NOW Arena. We are looking for individuals who have long-term aspirations and want to grow within the firm.
Read LessAre you an experienced maintenance technician with a passion for fixing things? If so, we want to hear from you! We’re looking for a reliable maintenance professional who can keep our facilities operating efficiently. You’ll run routine inspections and maintenance and create preventative measures to keep our equipment running smoothly as long as possible and minimize any risk. Job seekers should be hardworking problem solvers ready to go from day one. Sound like you? Apply today!
Compensation:$16 - $16.25 hourly
Holiday Inn Express & Suites offers a friendly, team-focused work environment where your efforts are valued, and growth is encouraged. If you're passionate about hospitality and looking for a supportive place to build your career, we'd love to have you join our team!
Read LessRESPONSIBILITIES:
Thoroughly clean entire guest room according to standards setup by Brand Inspection Team. Complete housekeeping worksheet.Stock housekeeping carts before end of shift.Work with the maintenance department to deep clean rooms as needed.Follow hotel lost and found policy for any items left by a guest.Follow the hotel policy for removal of infectious waste (blood, body fluids, etc.) and sharps disposal (needles, razor blades, etc.).Keep linen storage rooms cleaned and organized.Provide friendly guest service, smile and greet all guests within 10ft.Knowledgeable of all current emergency policies and procedures. Perform any other duties as assigned.QUALIFICATIONS:
Be able to reach, bend, stoop and frequently lift up to 75 pounds without assistance.Be able to work in a standing position for long periods of time (up to 6 hours). Read LessOverview
We are seeking a dedicated and personable Front Desk Agent to join our team at a Stillwater's top-ranking hotel. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role is vital in creating a welcoming atmosphere and enhancing the overall guest experience.
Duties For Front Desk / Houskeeper
Greet guests upon arrival with a warm and friendly demeanor, ensuring a positive first impression.Manage the check-in and check-out processes efficiently, including handling reservations and payments.Respond to guest inquiries and provide information about hotel services, amenities, and local attractions.Handle phone calls with professionalism, demonstrating excellent phone etiquette.Assist with night audit duties as required, ensuring accurate financial reporting.Maintain an organized front desk area, keeping all materials up to date and accessible.Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.Address any guest complaints or concerns promptly and effectively to ensure a pleasant stay.Utilize hotel management software to manage bookings and guest information accurately.Three months of housekeeping or general cleaning work experience.Previous experience working with cleaning equipment, products and chemicals.Able to proficiently speak, read, understand, and write English.Prepare bed and bath linensClean and organize guest roomsReplace amenities and promotional materialsRemove trash and soiled linens and transport them to designated areasMaintain adequate cleaning suppliesUse proper cleaning methods to ensure safety and prevent injuryKeep supply cart fully stocked and organizedPerform laundry duties including washing, folding, and pressing linens and towelsReport maintenance issues or deficiencies to housekeeping or engineering managementMaintain cleanliness of hallways, elevators, public areas, service corridors, and linen closetsEnsure guest rooms and public spaces meet brand standardsFollow hotel lost and found policies and proceduresDemonstrate professionalism, friendliness, and a commitment to personalized guest serviceQualifications
Previous experience in hotel management or front desk operations is preferred.Strong customer service skills with a focus on hospitality and guest satisfaction.Familiarity with night audit procedures is a plus.Excellent phone etiquette and communication skills are essential.Ability to work in a fast-paced environment while maintaining attention to detail.Though not mandatory, multilingual or bilingual abilities are a plus when assisting diverse guests.A positive attitude, strong work ethic, and willingness to learn are crucial for success in this role.Flexibility to work various shifts, including evenings, weekends, and holidays as needed.Join us in delivering outstanding service at our hotel where every guest's experience matters!
Job Types: Full-time, Part-time
Pay: $10.00 - $12.00 per hour
Expected hours: 30 – 40 per week
Benefits:
Employee discountFlexible scheduleSchedule:
4 hour shift8 hour shiftDay shiftEvening shiftHolidaysMonday to FridayMorning shiftNight shiftOn callRotating weekendsWeekends as neededAbility to Commute:
Stillwater, OK 74074 (Required)Ability to Relocate:
Stillwater, OK 74074: Relocate before starting work (Required)Work Location: In person
Read LessWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first.
We are looking for a part-time 2nd shift person. The hours would be from 3 pm to 11 pm with weekend availability. If you love interacting with people in a positive work environment, apply now!
We offer a PTO program, 401(k), and an employee rate at all IHG-branded hotels!
Compensation:$15 - $15.25 hourly
Holiday Inn Express & Suites offers a friendly, team-focused work environment where your efforts are valued, and growth is encouraged. If you're passionate about hospitality and looking for a supportive place to build your career, we'd love to have you join our team!
Read LessWe are looking for a friendly and professional Front Desk Guest Service Associate to join our team at the Holiday Inn Express & Suites in Gunnison, CO. In this role, you will be the first point of contact for guests and will play a crucial role in providing exceptional customer service and creating a positive experience for our guests.
Key Responsibilities:Welcome guests upon their arrival and ensure a smooth check-in processAssist guests with inquiries, requests, and any issues that may arise during their stayHandle phone calls and reservations with professionalism and efficiencyMaintain a clean and organized front desk areaProvide guests with information about the hotel amenities, local attractions, and dining optionsProcess payments and handle guest check-outsRespond to guest feedback and reviews in a timely and courteous mannerQualifications:Previous experience in customer service or hospitality is preferredExcellent communication and interpersonal skillsAbility to multitask and work in a fast-paced environmentStrong problem-solving skills and attention to detailKnowledge of hotel booking systems and Microsoft Office applicationsFlexibility to work weekends and holidays as neededAbout Us:At Holiday Inn Express & Suites Gunnison, we strive to provide our guests with a comfortable and enjoyable experience during their stay. Our modern and well-appointed rooms, complimentary hot breakfast, and convenient location make us the ideal choice for both business and leisure travelers. We are committed to delivering exceptional service and creating memorable moments for our guests, and we are looking for dedicated individuals to join our team and help us achieve this goal.
