We're looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping the hotel's public areas clean, such as hallways, meeting rooms, and lobbies.
You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and complete any special projects as directed by housekeeping managers. Our ideal candidate has one or more years of previous experience in a houseperson or housekeeping role, and a strong commitment to excellent customer service. If this sounds like an exciting opportunity, please apply now!
Compensation:$13 hourly
Responsibilities:Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspacesWalk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requestsAnticipate, listen intently, and respond quickly to visitors' requirements to provide the best quality of serviceTransport clean linen to the housekeeping storage rooms and replenish linen supplies on each floorBring requested supplies, such as rollaway beds, cribs, and blankets, to guest roomsQualifications:Must have graduated high school or received an equivalent certification (GED)Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality fieldExperience with a variety of cleaning products and techniquesHard worker with strong time management, organizational, and communication skillsProven customer service experience with a strong guest-focused mentalityAbout CompanyFounded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model.
Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.
Read Less$13 hourly
Responsibilities:Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests General bookkeeping: ensure all hotel guest account information is accurate and up-to-dateField customer complaints when necessaryWelcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card informationWork with the housekeeping staff to ensure rooms are ready for new guestsBe able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environmentQualifications:High school diploma, GED, or equivalentDisplays impeccable interpersonal, time management, organizational skills, and customer service skillsAt least one year of hospitality industry experience as a hotel front desk agent or similar position preferredWell-versed in taking telephone calls and handling stressful situationsWorking knowledge of Microsoft Office and reservation management systemsMust be able to stand on your feet for 8 hours during a typical shift Please only apply if you meet each of these criteriaAbout CompanyFounded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model.
Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.
Read LessWe're looking for a breakfast attendant with excellent people skills who is motivated and attentive to provide our guests with a memorable dining experience. You will be in charge of setting up and breaking down the breakfast buffet each morning while ensuring that fruits, bread, cereals, and bakery items are well-stocked.
Additional responsibilities include carrying coffee pots and beverages throughout the room, refilling guests' cups and glasses as needed or requested, and removing used dishes and utensils. Our ideal candidate is enthusiastic about customer service and has experience working in a food service role. Apply now if you enjoy interacting with people and are eager to provide a great guest experience!
Compensation:$12 - $13 hourly
Responsibilities:Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient mannerDisinfect and clean service lines, beverage dispensers, and other equipment following health and safety proceduresProvide attentive service to guests in the dining area by taking orders, and serving food and drinksSanitize and ensure cleanliness of all buffet bar areas, including tables and chairs, and empty trash as neededEnsure setup is complete each morning for the breakfast buffet and fresh foods are always available during the service hoursQualifications:Must have excellent communication and interpersonal skills with guests and coworkersDisplays impeccable time management and organizational skillsProven customer service experience with a strong guest-focused mentalityCandidates must have completed high school or received similar certification (GED)Food service industry experience is highly desiredAbout CompanyFounded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model.
Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.
Read LessOur property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!
Compensation:$13 hourly
Responsibilities:Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general managerComplete additional bookkeeping, administrative, and accounting procedures as requestedReconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit processRespond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as requiredMake sure every hotel guest has a pleasant stayBe able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environmentQualifications:Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not requiredFlexible overnight hours are requiredOutstanding communication skills and excellent customer service skills are requiredHigh school diploma or equivalent required; some college preferredMust be computer proficient; experience with accounting or reservation software is a bonusMust be able to stand on your feet for 8 hours during a typical shiftPlease only apply if you meet each of these criteriaAbout CompanyFounded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model.
Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.
Read Less$60,000 - $65,000 yearly
Responsibilities:Track key performance indicators and adjust plans to meet business goalsEnsure adherence to operational policies and industry best practicesBuild and develop a high-performing team through hiring, training, and ongoing coachingCreate and sustain a strong culture of customer service and operational excellenceCollaborate with ownership/executive team on strategic planning and reportingQualifications:Strong organizational skills and comfort managing complexityUnderstands how to read financials and use them to drive smart decisionsHas experience managing teams and overseeing business operationsWell-versed in using dashboards, KPIs, and workflow systems to manage day-to-day operationsBrings a proactive mindset and thrives in a fast-paced environmentAbout CompanyFounded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model.
Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.
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