Characteristics of Work
Under the direction of the Early Head Start Specialist, the Infant and Toddler Teacher is responsible for planning and implementing services as required to support the development and education of children enrolled in the Early Head Start Program.
Essential Functions
These essential functions include, but are not limited to, the following:
Planning and Developing
Prepare and implement daily plans, schedules, and activities.Arrange classroom space into well-organized learning centers.Plan for field trips in accordance with program schedules.Participate in Individualized Family Service Plan (IFSP) meetings.Make a minimum of two (2) scheduled home visits a year.Participate in staff-parent conferences.Provide positive guidance, opportunities, and supervision for children at all times.Implementing Activities
Assess and request classroom supplies and equipment.Demonstrate and encourage good nutrition habits.Maintain a secure, safe, and healthy learning environment.Provide opportunities for children to develop social and emotional security.Demonstrate support for individual children in a positive, non-threatening manner.Record Keeping and Reporting
Conduct development screening, assessment, and evaluation of children.Distribute developmentally appropriate activities and resources to promote the parent as the child's primary educator.Refer children to appropriate components for services.Document and maintain required child records.Prepare and submit program reports as required.Report cases of suspected child abuse/neglect in accordance with state law.Communicating and Guiding
Meet, greet, observe, and assess children daily.Recruit volunteers and in-kind contributions.Serve on program committees and boards of other organizations affiliated with children and families.Training and Supporting
Participates in staff meetings, parent meetings, and training sessions.Participates in educational and professional training as required to maintain appropriate credentials.Additional Responsibilities
Performs other duties and assignments as directed by the supervisor.
Qualification
B. S. Degree in Early Childhood Education, Child Care and Family Education, Elementary Education, – OR – Associate of Arts Degree in Early Childhood Education, Child Development Associate (CDA), or directly related field with one (1) year of experience working with preschool children.
Special Requirements
Applicant must:
Ø pass Criminal Background and Child Abuse Central Registry checks
Ø meet State health requirements
Physical Requirements
While performing the duties of this job, the employee is frequently required to sit, use hand-to-finger motion, and hand or feel objects when interacting with children. The employee must frequently lift and/or move up to 40 lbs., if necessary, to lift a child. The employee primarily works in an indoor environment.
Supervisory Control
The Infant and Toddler Teacher is directly responsible to the Early Head Start Specialist, who is responsible to the Children’s Services Director. The Early Head Start Specialist will evaluate the infant and toddler teacher semi-annually. The evaluation will be conducted through performance monitoring and progress reviews, and the Children’s Services Director will review it.
Hinds County Human Resource Agency will provide reasonable accommodation for any known disability that an otherwise qualified employee might have to assist the employee in performing essential job duties, provided that these accommodations do not result in an undue hardship for the Agency. This job description should not be construed to imply that these requirements are the exclusive standards for the position. Incumbents may be required to follow instructions and perform other duties required by their supervisor.
Company DescriptionSince 1976, Hinds County Human Resource Agency (HCHRA) has fought to eradicate poverty and empower citizens in Hinds County, Mississippi. HCHRA, a public, non-profit Community Action Agency, was created by the Hinds County Board of Supervisors to administer various services to assist disadvantaged citizens. Led by the President and Chief Executive Officer, approximately 400 employees provide services, including Head Start and Early Head Start Programs, rural transportation for the elderly and disabled, home-delivered meals, home energy assistance, and case management. Using a comprehensive delivery system, HCHRA provides services to eligible clients, funded by public, private, and local sources.Company DescriptionSince 1976, Hinds County Human Resource Agency (HCHRA) has fought to eradicate poverty and empower citizens in Hinds County, Mississippi. HCHRA, a public, non-profit Community Action Agency, was created by the Hinds County Board of Supervisors to administer various services to assist disadvantaged citizens. Led by the President and Chief Executive Officer, approximately 400 employees provide services, including Head Start and Early Head Start Programs, rural transportation for the elderly and disabled, home-delivered meals, home energy assistance, and case management. Using a comprehensive delivery system, HCHRA provides services to eligible clients, funded by public, private, and local sources. Read LessCharacteristics of Work
This position is responsible for transporting program participants from rural areas of Hinds County to various destinations within Hinds County in accordance with applicable guidelines and regulations of the Mississippi Department of Transportation (MDOT). The work also involves transporting meals to the elderly and disabled once a week.
Essential Functions
These essential functions include, but are not limited to the following. Additional essential functions may be identified and included by the Agency.
ransports program participants to social services agencies, shopping, medical appointments, recreational activities, and other personal destinations.
Delivers meals to program participants in their home once a week.
Completes passenger trip logs specifying the number of passengers, type and number of trips taken and trip purposes.
Performs routine preventative maintenance and daily maintenance checks on assigned vehicle.
Informs supervisor of any vehicle maintenance and repair needs in a timely manner.
Takes vehicles to the shop for maintenance, repairs and required state inspections.
Reports any traffic violations and/or accidents to supervisor and other proper authorities.
Prepares all necessary reports and records as required by the Agency and funding sources.
Attends all annual training in accordance with the Mississippi Department of Transportation (MDOT) mandatory training requirements.
Additional Responsibilities
Attends all required staff meetings.
Performs other duties as assigned by supervisor.
Qualifications
High school diploma or GED. Ability to communicate effectively. Must possess a valid Mississippi Commercial Driver’s License with “P” Endorsement.
AND
Applicant must submit to and pass drug screening tests as outlined by Hinds County Human Resource Agency’s Personnel Policies and Procedures.
Company DescriptionSince 1976, Hinds County Human Resource Agency (HCHRA) has fought to eradicate poverty and empower citizens in Hinds County, Mississippi. HCHRA, a public, non-profit Community Action Agency, was created by the Hinds County Board of Supervisors to administer various services to assist disadvantaged citizens. Led by the President and Chief Executive Officer, approximately 400 employees provide services, including Head Start and Early Head Start Programs, rural transportation for the elderly and disabled, home-delivered meals, home energy assistance, and case management. Using a comprehensive delivery system, HCHRA provides services to eligible clients, funded by public, private, and local sources.Company DescriptionSince 1976, Hinds County Human Resource Agency (HCHRA) has fought to eradicate poverty and empower citizens in Hinds County, Mississippi. HCHRA, a public, non-profit Community Action Agency, was created by the Hinds County Board of Supervisors to administer various services to assist disadvantaged citizens. Led by the President and Chief Executive Officer, approximately 400 employees provide services, including Head Start and Early Head Start Programs, rural transportation for the elderly and disabled, home-delivered meals, home energy assistance, and case management. Using a comprehensive delivery system, HCHRA provides services to eligible clients, funded by public, private, and local sources. Read LessJob Summary
Under the direction of the Assistant Vice President for Communications and Development, the
Communications Specialist assists with coordinating, monitoring, record keeping, tracking, reporting, evaluating, collaborating and supporting efforts to ensure the effective operation and delivery of services in the Communications Department, including the Print Shop.
Essential Functions
These essential functions include, but are not limited to, the following. Additional essential functions may be identified and included by the agency.
Developing
Design, develop and/or format newsletters, fliers, post cards, email blasts, press releases and other forms of communications that inform the public about agency programs, available services, program eligibility/requirements/criteria, recognizing community partners & stakeholders as well as client advocacy.
Assist with gathering information needed to develop news stories to document and promote agency services, programs, events, and outcomes, both internally and externally.
Assist with implementation of Annual Awards and Recognition Gala and other agency development activities.
Assist with data input, production and delivery of services, including printing, cutting, binding, editing, designing, and packaging.
Assist with achieving marketing and development goals and activities.
Communicating
Manage the Agency's social media platforms.
Assist with research, writing, editing, formatting and presenting in order to produce quality content for newsletters, announcements, flyers, email campaigns, reports, social media platforms, press releases, news alerts and other communications projects as needed in accordance with the agency's plan guidelines.
Assist with drafting and disseminating news stories, releases, alerts and other information as needed.
Prepare and submits reports as required.
Assist with mail outs to support agency programs and events.
Advertising & Public Relations
The recruitment of personnel required by the agency for performance of grant awards
The procurement of goods and services for the performance of grant awards
The disposal of scrap or surplus materials acquired in the performance of grant awards
Program outreach and other specific purposes necessary to meet the requirements of grant awards, such as recruitment and enrollment efforts
Communicating with the public and press pertaining to specific activities or accomplishments which result from performance of grant awards, which are considered necessary as part of the outreach effort for the grant award
Conducting general liaison with news media and government public relations officers, to the extent that such activities are limited to communication and liaison necessary to keep the public informed on matters of public concern, such as notices of funding opportunities, financial matters, annual reports, etc.
Monitoring
Monitor news sources, community, resources and media outlets, including social media platforms, for information relevant to agency’s operations of programs, services, staff, governance entities, etc., and making recommendations of event attendance to program administration to the extent of fulfilling the agency’s mission and program objectives.
Record Keeping
Input data and file information for communications and development activities as required.
Serve as photographer at agency events and activities. Create and manage photo library.
Develop, organize and maintain news clippings, photos, documents and graphics library, electronically and drawer filing system.
Assist with updating and maintaining the document tracking system used to manage print requests.
Qualifications
Bachelor's degree in marketing, communications, business, graphic design, public relations, journalism or related field with two years of experience in communications, graphic design, and/or office management, with a history of content generation.
Candidate must have excellent communications and interpersonal skills, with proven ability to demonstrate oral and written communication. Additionally, must have good computer skills and proficiency with Microsoft Word, Excel, Publisher, PowerPoint, Adobe Photoshop and Illustrator - InDesign a plus.
Candidate must be proficient with social media platforms (Twitter, Facebook, LinkedIn, Instagram, etc.)Must be highly organized, able to accomplish multiple tasks and attentive to details with strong follow-up and follow-through skills. Individual must be able to work well with teams and independently. Demonstrate good judgement.
Company DescriptionSince 1976, Hinds County Human Resource Agency (HCHRA) has fought to eradicate poverty and empower citizens in Hinds County, Mississippi. HCHRA, a public, non-profit Community Action Agency, was created by the Hinds County Board of Supervisors to administer various services to assist disadvantaged citizens. Led by the President and Chief Executive Officer, approximately 400 employees provide services, including Head Start and Early Head Start Programs, rural transportation for the elderly and disabled, home-delivered meals, home energy assistance, and case management. Using a comprehensive delivery system, HCHRA provides services to eligible clients, funded by public, private, and local sources.Company DescriptionSince 1976, Hinds County Human Resource Agency (HCHRA) has fought to eradicate poverty and empower citizens in Hinds County, Mississippi. HCHRA, a public, non-profit Community Action Agency, was created by the Hinds County Board of Supervisors to administer various services to assist disadvantaged citizens. Led by the President and Chief Executive Officer, approximately 400 employees provide services, including Head Start and Early Head Start Programs, rural transportation for the elderly and disabled, home-delivered meals, home energy assistance, and case management. Using a comprehensive delivery system, HCHRA provides services to eligible clients, funded by public, private, and local sources. Read Less
Characteristics of Work
The incumbent will assist the Chief Financial Officer in maintaining the Fiscal operations of the Agency and will supervise fiscal functions in the absence of the Chief Financial Officer; assist in maintaining records of current financial status of programs and availability of funds; prepare appropriate finance reports and reports to the Chief Financial Officer on matters that relate to proper and efficient operations of all financial affairs of the Agency.
Essential Functions
These essential functions include, but are not limited to, the following. Additional essential functions may be identified and included by the Agency.Supervises fiscal staff and fiscal functions in the absence of the Chief Financial Officer.Post balance and reconcile the general ledger and subsidiary accounts.Prepares work papers and financial statements for internal accounting and auditing purposes.Prepares and supervises the preparation of reports for funding sources.Classifies accounting transitions properly, researches and analyzes accounts to apply with budget restrictions, and monitors the availability of budget balances.Assists with the supervision of computerized accounting systems.Recommends and/or implements changes in accounting systems and procedures.Assists with the preparation of the Indirect Cost Proposal.Assists with the financial audit of Agency programs.Monitors and reports on the status of grant awards.Monitors the performance of the Accounts Payable function.Prepares financial and statistical reports as required.Attends required agency-provided computer training related to fiscal operations.Reviews fund balance accounts and prepares cash requests as needed.
Additional Responsibilities
Assists with the preparation of that Agency’s Annual Financial Report.Assists with proper document preparation and other accounting-related activities.Performs related duties as assigned.
Minimum Qualifications
A Bachelor's Degree from an accredited four-year college or university in Accounting and three (3) years of experience related to the above-listed duties. Proficiency in operating the latest versions of computer software, e.g., Lotus, Excel, and WordPerfect.
Company DescriptionSince 1976, Hinds County Human Resource Agency (HCHRA) has fought to eradicate poverty and empower citizens in Hinds County, Mississippi. HCHRA, a public, non-profit Community Action Agency, was created by the Hinds County Board of Supervisors to administer various services to assist disadvantaged citizens. Led by the President and Chief Executive Officer, approximately 400 employees provide services, including Head Start and Early Head Start Programs, rural transportation for the elderly and disabled, home-delivered meals, home energy assistance, and case management. Using a comprehensive delivery system, HCHRA provides services to eligible clients, funded by public, private, and local sources.Company DescriptionSince 1976, Hinds County Human Resource Agency (HCHRA) has fought to eradicate poverty and empower citizens in Hinds County, Mississippi. HCHRA, a public, non-profit Community Action Agency, was created by the Hinds County Board of Supervisors to administer various services to assist disadvantaged citizens. Led by the President and Chief Executive Officer, approximately 400 employees provide services, including Head Start and Early Head Start Programs, rural transportation for the elderly and disabled, home-delivered meals, home energy assistance, and case management. Using a comprehensive delivery system, HCHRA provides services to eligible clients, funded by public, private, and local sources. Read LessCharacteristics of Work
Under the direction of the Vice President of Head Start and Early Childhood Programs, the Data Analytics Officer is responsible for planning, organizing, administering, monitoring, and evaluating all data on child and family systems in accordance with federal and Agency regulations and guidelines.
Essential Functions
These essential functions include, but are not limited to, the following. The Agency may identify additional essential functions.
Planning and Developing
Collect data and participate in writing and updating the Management Information Work Plan.Develops program schedules, record keeping, and reporting systems.Maintains child and family records and backup materials for the administrative services computer systems.Proactively prepares recommendations for new procedures and revisions of existing procedures to improve the timeliness and accuracy of computerized record-keeping systems and databases.Provide data development services based on the assessment of needs.Collaborates with the admin leadership team to define data analysis and reporting plan and deliverables, school-facing data support, and norms on data practices.Conducts descriptive analysis on outcomes from Hinds County-Project Head Start family andstudent data systems, student assessments, teacher evaluations, COPA, and other organizational data platforms.Develops predictive and statistical models with data to support the Children's Services, Family and Community Services, Facilities, and Center Operations teams in allocating resources efficiently and making informed programmatic decisions.Supports other administrative teams as needed to determine data visualization needs that align with Hinds County Project Head Start's overall priorities.Team player capable of working both collaboratively and independently.Flexible and strong ability to multitask and prioritize.
Communicating
Solicits, reviews, negotiates, and secures contracts and other agreements as required to sustain or improve the quality of computerized record-keeping in accordance with the Agency’s Fiscal Policies and Procedures manual and administrative directives.Supports the integration of component services by providing relevant enrollment and other Head Start information as quickly as possible.Reports to the Vice President of Head Start & Early Head Start Programs at least monthly or more frequently, where lapses or reporting failures by other staff are noted and when such lapses/reporting failures jeopardize the Agency’s strict compliance with Head Start Program Performance Standards.Exhibits excellent customer service, interpersonal and communication skills, and the ability to build meaningful relationships quickly.Ability to convey information in a way that is strategic, honest, timely, and respectful.Strategic thinker: ability to think critically about issues and solutions.Serves on committees, boards, and other organizations that have a concern for and/or provide services to children and families, subject to the approval of the Vice President of Head Start and Early Head Start Programs.Collaborates with agencies and organizations that promote parents as primary educators, nurturers, and advocates.Prepares and presents monthly data reports on all Head Start data to the Policy Council on a monthly basis.Translates data into relevant insights and implications and supports stakeholders in interpreting findings. Tailor the complexity of the analysis appropriately to audiences with various data literacy level skills (center staff, Board members, funders, etc.).Regularly monitors key metrics and reports significant changes or trends to the Executive Leadership Team.Develops and maintains documentation of data analysis and synthesis methods and processes.Maintains an in-depth knowledge of all data sources and systems, being constantly aware of new updates and incorporating changes into analytical approaches and data visualizations.Builds and maintains positive relationships with stakeholders in order to encourage questions and surface opportunities to provide support.Seeks opportunities to increase stakeholder ability to use data. Help to plan for and lead the training of center and administrative staff on using data systems and interpreting data reports.Works with teammates to analyze current and future data needs of teams and departments.Manages stakeholder expectations around data availability for board and funding reports.
Training
Participates in team planning sessions.Conducts training for staff and volunteers on multiple data systems.Attends Workshops, Policy Council meetings, conferences, and training sessions.Attends and participates in staff meetings and other program meetings at the discretion or concurrence of the Vice President of Head Start & Early Head Start Programs.Assists in assessing the computer training needs of staff with computer responsibilities and provides feedback on these assessments as quickly as possible.Collaborates with the Leadership Team on key metric identification and ensures adequate data collection and feasibility of analysis. Suggest new lines of analysis and work with colleagues to investigate them.Creates an ambitious yet feasible plan for ensuring that the organization's data infrastructure supports the tools needed to effectively monitor student, center, and organizational progress toward key goals and priorities identified by the Executive Leadership Team.
Monitoring
Assesses the need for professional services, computers, and other supplies and equipment, requests them, and forwards this information as quickly as possible.Makes center visits to systematically assess the data-entry needs and issues of Family Opportunity Advisors and Family Opportunity Advisors Assistants during the school year.Strong project and product management skills.Robust quantitative and analytical skills, including experience working with large data sets to derive insights and data-driven decision-making.In-depth knowledge of Microsoft Office (PowerPoint, Word); advanced skills with Excel.Enthusiasm for data, analytics, and data-driven decision-making.Knowledge of the education field, including familiarity with current student data systems, assessment platforms, and relevant data sets ( demographics, student achievement data, attendance/behavior, etc.).Proven ability to set and meet challenging and aspirational targets.Excellent organizational skills and strong attention to detail.
Record Keeping and Reporting
Prepares and submits reports as required.Checks, verifies, and maintains confidential and other required records to ensure effective delivery of services.Flexible and strong ability to multitask and prioritize.Self-starter with demonstrated resourcefulness.Personal qualities of integrity, credibility, and commitment when reporting information in alignment with the mission of Hinds County Human Resource Agency.
Supervising and Evaluating
Provides input in developing a job description and performance evaluation plan for the Management Information Assistant.Supervises the input of data to ensure that data is entered in a manner that minimizes time and maximizes accuracy.
Additional Responsibilities
Performs other duties and assignments as directed by the Vice President of Head Start and Early Childhood Development Programs.
Qualifications
Bachelor's Degree in Early Childhood Education, Public Policy/Administration, Business Administration, or related fields. Demonstrated written and oral communication skills. Minimum 2+ years of experience, ideally in early learning or an education organization in the private or public sector. Minimum 2+ years of managerial experience, management of cross-functional teams or analytics teams (preferred). Experience in training and communicating data and analytics products to audiences of varying levels of expertise.
Special Qualifications
Must pass Criminal Background and Child Abuse Central Registry Checks.Must meet State health requirements.
Physical Requirements
While performing the duties of this job, the employee is frequently required to sit, use their hands to finger, handle, or feel objects, and operate computers and various office machines. The employee primarily works indoors.
Supervisory Control
The Data Analytics Officer is directly responsible to the Vice President of Head Start and Early Childhood Programs, who is responsible to the President and Chief Executive Officer. The Data Analytics Officer will be evaluated semi-annually by the Vice President of Head Start and Early Childhood Programs. The evaluation will be conducted through performance monitoring and progress reviews.Company DescriptionSince 1976, Hinds County Human Resource Agency (HCHRA) has fought to eradicate poverty and empower citizens in Hinds County, Mississippi. HCHRA, a public, non-profit Community Action Agency, was created by the Hinds County Board of Supervisors to administer various services to assist disadvantaged citizens. Led by the President and Chief Executive Officer, approximately 400 employees provide services, including Head Start and Early Head Start Programs, rural transportation for the elderly and disabled, home-delivered meals, home energy assistance, and case management. Using a comprehensive delivery system, HCHRA provides services to eligible clients, funded by public, private, and local sources.Company DescriptionSince 1976, Hinds County Human Resource Agency (HCHRA) has fought to eradicate poverty and empower citizens in Hinds County, Mississippi. HCHRA, a public, non-profit Community Action Agency, was created by the Hinds County Board of Supervisors to administer various services to assist disadvantaged citizens. Led by the President and Chief Executive Officer, approximately 400 employees provide services, including Head Start and Early Head Start Programs, rural transportation for the elderly and disabled, home-delivered meals, home energy assistance, and case management. Using a comprehensive delivery system, HCHRA provides services to eligible clients, funded by public, private, and local sources. Read LessCharacteristics of Work
The incumbent will serve as assistant to the Vice President, Department of Family Opportunities. Incumbent will be responsible for assisting the Vice President, Department of Family Opportunities in the administration, planning and coordination of the Agency’s community service programs in accordance with applicable federal/state regulations and guidelines. The incumbent will also assist in performing activities necessary to control and coordinate all management and support activities of the Department Family Opportunities.
Essential Functions
These essential functions include, but are not limited to, the following, additional essential functions may be identified and included by the Agency.
Provide department leadership and in the absence of the Vice President of Department of Family Opportunities represent the Vice President of Department of Family Opportunities.
Oversees and ensures certification screening of customers.
Ensures all staff of understanding processing procedures, rules, regulations, and guidelines for all DFO programs.
Serves as a liaison with utility vendors.
Supervises and ensures the delivery of the Congregate Meals Program and Home Delivered Meals Program.
Compiles monthly reports of congregate meals programs and home delivered meals.
Monitors the Low Income Home Energy Assistance Program (LIHEAP) expenditures and budget.
Attends all necessary workshops, meeting, etc. in relation to Community Services Block Grants (CSBG), LIHEAP, Meals-on-Wheels, and others at the direction of the Vice President of Department of Family Opportunities.
Oversee and monitor approval by Family Opportunity Advisor Supervisor of mileage reimbursement requests, time sheets and intake applications for accuracy.
Implements and monitors data tracking and reporting of client records and reports.
Verifies and consults with Fiscal Department regarding client assistance checks.
Consults with Family Opportunities Supervisor regarding client hearings and concerns.
Compiles and submits program reports to the Vice President of Department of Family Opportunities for submission to the funding source(s).
Acts as point of contact for Virtual ROMA tracking system.
Compiles needs assessment to facilitate program planning
Additional Responsibilities
Performs other related duties as assigned by supervisor.
Qualifications
A Bachelor’s degree from an accredited four-year-college or university in administration or related field or equivalent in experience; and one (1) year of experience at a supervisory level.
Hinds County Human Resource Agency will provide reasonable accommodations for any known disability that an otherwise qualified employee might have, to assist the employee to perform essential job duties, provided that these accommodations do not result in an undue hardship for the Agency.
This job description should not be construed to imply that these requirements are the exclusive standards for the position. Incumbents may be required to follow any other instructions, and to perform any other related duties that may be required by their supervisor.
Company DescriptionSince 1976, Hinds County Human Resource Agency (HCHRA) has fought to eradicate poverty and empower citizens in Hinds County, Mississippi. HCHRA, a public, non-profit Community Action Agency, was created by the Hinds County Board of Supervisors to administer various services to assist disadvantaged citizens. Led by the President and Chief Executive Officer, approximately 400 employees provide services, including Head Start and Early Head Start Programs, rural transportation for the elderly and disabled, home-delivered meals, home energy assistance, and case management. Using a comprehensive delivery system, HCHRA provides services to eligible clients, funded by public, private, and local sources.Company DescriptionSince 1976, Hinds County Human Resource Agency (HCHRA) has fought to eradicate poverty and empower citizens in Hinds County, Mississippi. HCHRA, a public, non-profit Community Action Agency, was created by the Hinds County Board of Supervisors to administer various services to assist disadvantaged citizens. Led by the President and Chief Executive Officer, approximately 400 employees provide services, including Head Start and Early Head Start Programs, rural transportation for the elderly and disabled, home-delivered meals, home energy assistance, and case management. Using a comprehensive delivery system, HCHRA provides services to eligible clients, funded by public, private, and local sources. Read Less
Characteristics of Work
The Primary responsibility of this position includes communicating with clients, scheduling appointments, and monitoring the IT Front Desk. This work will include communicating with clients both in person and over the phone.
Essential Functions
These essential functions include, but are not limited to the following. Additional essential functions may be identified and included by the Agency.
Exhibits excellent customer service skills including returning customer calls promptly on time and scheduling follow-up appointments when necessary.
Answer phone calls from the dedicated scheduling line and book appointments for services and follow-ups.
Greet clients and assist them with booking future appointments.
Contact clients two days before their scheduled appointments to remind them of their scheduled appointment appointments.
Change appointments for clients and communicate with other departments about changes.
Monitor IT Front Desk scheduling system daily.
Send reminder cards to patients about upcoming events.
Follow up with clients to ask about the level of service they received.
Assess emergency appointments and resolve scheduling conflicts.
Participates in Agency training as it relates to program operation.
Performs other essential duties and assignments as assigned by the Agency or the supervisor.
Qualifications
High school diploma/GED required with at least 2 years of previous clerical or administrative experience
AA Degree Preferred
Basic computer programs and processes
Excellent customer service skills
Company DescriptionSince 1976, Hinds County Human Resource Agency (HCHRA) has fought to eradicate poverty and empower citizens in Hinds County, Mississippi. HCHRA, a public, non-profit Community Action Agency, was created by the Hinds County Board of Supervisors to administer various services to assist disadvantaged citizens. Led by the President and Chief Executive Officer, approximately 400 employees provide services, including Head Start and Early Head Start Programs, rural transportation for the elderly and disabled, home-delivered meals, home energy assistance, and case management. Using a comprehensive delivery system, HCHRA provides services to eligible clients, funded by public, private, and local sources.Company DescriptionSince 1976, Hinds County Human Resource Agency (HCHRA) has fought to eradicate poverty and empower citizens in Hinds County, Mississippi. HCHRA, a public, non-profit Community Action Agency, was created by the Hinds County Board of Supervisors to administer various services to assist disadvantaged citizens. Led by the President and Chief Executive Officer, approximately 400 employees provide services, including Head Start and Early Head Start Programs, rural transportation for the elderly and disabled, home-delivered meals, home energy assistance, and case management. Using a comprehensive delivery system, HCHRA provides services to eligible clients, funded by public, private, and local sources. Read LessCharacteristics of Work
Under the supervision of the Center Administrator and indirect supervision and training of/by the Director of Facilities and Field Services, the ustodian/Security Guard is responsible for the daily housekeeping and cleaning of the entire Head Start Center, both indoors and outdoors, as well as continual campus monitoring and security.
Essential Functions
These essential functions include but are not limited to, the following. Additional essential functions may be identified and included by the Agency.Cleans building floors by sweeping, mopping, scrubbing, and/or vacuuming, as required.
Gathers and empties trash.
Service, clean, and supply restrooms on a continuous basis each day.
Follows procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures, taking care to store and lock cleaning materials out of the reach/access of children.
Monitors building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.
Moves furniture, equipment, and supplies manually or by using a hand truck, dolly, or maintenance cart.
Notifies the Center Administrator concerning the need for major repairs.
Spreads ice melt on stairs, ramps, porches, and sidewalks, as warranted.
Sets up for meetings and functions.
Cleans and polishes furniture, fixtures, mirrors, and windows.
Dusts furniture, walls, and equipment.
Strips, seals, finishes, and polishes floors.
Mixes chemicals for cleaning.
Makes minor repairs (changing bulbs, switch plates, outlet covers, tightening screws, toilet seats, and minor plumbing repairs).
Planning and Organizing
Stores garbage, trash, and other items for disposal in accordance with proper sanitation procedures.
Requests janitorial supplies.
Implementing Activities
Inspects buildings and grounds for unsafe conditions.
Removes hazardous debris from center grounds on a daily basis.
Cleans floors, bathrooms, and classrooms daily in accordance with proper cleaning procedures.
Performs cleaning tasks such as dusting and washing windows and walls on a regular basis.
Recording, Keeping, and Reporting
Maintains an inventory of adequate janitorial supplies and keeps classrooms and bathrooms properly supplied.
Communicating and Guiding
Performs minor replacements and repairs to fixtures and furnishing in accordance with the work plan., including replacing light bulbs, as needed.
Training and Supporting
Participates in staff meetings, parent meetings, training sessions, workshops, conferences, and parent activities.
Recruit volunteers and in-kind contributions. Recruit children for enrollment in Head Start.
Addtional Responsibilities
Performs other duties and assignments as directed by management.
Qualifications
High School Diploma or GED equivalent; two (2) years experience in custodial services Ability to communicate effectively.
Special Requirements
Applicants must:
-meet State health requirements
-pass Criminal Background and Child Abuse Central Registry Check
Physical Requirements
While performing the duties of this job, the employee is frequently required to stand and use hands and fingers to handle cleaning supplies and equipment. The employee must frequently lift a minimum of 50 lbs.; assistance may be requested if necessary. While performing this job, the
Company DescriptionSince 1976, Hinds County Human Resource Agency (HCHRA) has fought to eradicate poverty and empower citizens in Hinds County, Mississippi. HCHRA, a public, non-profit Community Action Agency, was created by the Hinds County Board of Supervisors to administer various services to assist disadvantaged citizens. Led by the President and Chief Executive Officer, approximately 400 employees provide services, including Head Start and Early Head Start Programs, rural transportation for the elderly and disabled, home-delivered meals, home energy assistance, and case management. Using a comprehensive delivery system, HCHRA provides services to eligible clients, funded by public, private, and local sources.Company DescriptionSince 1976, Hinds County Human Resource Agency (HCHRA) has fought to eradicate poverty and empower citizens in Hinds County, Mississippi. HCHRA, a public, non-profit Community Action Agency, was created by the Hinds County Board of Supervisors to administer various services to assist disadvantaged citizens. Led by the President and Chief Executive Officer, approximately 400 employees provide services, including Head Start and Early Head Start Programs, rural transportation for the elderly and disabled, home-delivered meals, home energy assistance, and case management. Using a comprehensive delivery system, HCHRA provides services to eligible clients, funded by public, private, and local sources. Read LessCharacteristics of Work
Under the direction of the Vice President of Head Start and Early Childhood Development Programs, the Family & Community Services Director is responsible for developing the team management system for effectively implementing and evaluating social services, parent involvement, and special projects services.
Essential Functions
These essential functions include but are not limited to, the following. Additional essential functions may be identified by the Agency and/or as prescribed by the Vice President of Head Start and Early Childhood Development Programs.
Planning and Developing
Writes and updates the division work plan.
Develops and requests division budget based on identified needs.
Develops and maintains a recordkeeping system that ensures confidentiality.
rites and updates job descriptions for family/community services staff.
evises and implements plans to recruit parents and other community members as in-kind volunteers inside and outside of the center.
Recruit community partners and draft community partnership agreements, as needed, for approval by the Vice President of Head Start & Early Childhood Development Programs.
Communicating
Devises and implements a comprehensive communications plan to support the recruitment of volunteers and in-kind contributions (see above).
Oversees the content of (and solicits content for) the parent newsletter and prepares program materials for distribution to staff and parents.
Serves on committees and boards of other organizations with related missions.
Training
Assesses training needs develops training designs, and conducts training for family/community services staff and parents.
Participates in staff meetings, parent meetings, training sessions, conferences, workshops, and parent activities.
Works with the Board Advisory Committee to devise agendas and schedules for Policy Council and parent committee workshops. Works closely with the Board Advisory Committee and the Vice President of Head Start and Early Childhood Development Programs to help ensure that these workshops are relevant and well attended.
Monitoring
Monitors all family & community services programs on a regular and/or unannounced basis to ensure compliance with all relevant performance measures and regulations.
Monitors information entered into COPA (Child Outcome Planning and Administration) by family service workers and coordinates with the Data Analytics Officer to ensure the accuracy of information in the COPA database.
Ensures staff compliance with agency Child Abuse and Neglect policy.
Record Keeping and Reporting
Prepares and submits program reports.
Maintains a hard-copy file of all records related to family and community partnerships and enrollment that may be requested during a PRISM review (including, but not limited to, information regarding ADA and training for parents and the Policy Council).
Requests needed supplies and equipment to prevent shortages.
Supervising an Evaluating
Participates in interviews and makes recommendations for employment of family/community services staff.
Reviews, evaluates and approves the performance of family/community services staff in accordance with the performance appraisal system.
Supervises the implementation of the family/community services program.
Reviews and approves time and attendance, leave requests, and payment of travel reports.
The team reviews folders and follows up with staff in a systematic manner, providing guidance and disciplinary action as needed to help ensure that we identify children's needs early and prompt attention.
Additional Responsibilities
Performs other duties and assignments as directed by supervisor.
Qualifications
Master’s Degree in Social Work, Guidance, or related field with three years of experience in community services, including two years in a supervisory capacity. Must possess a valid Mississippi Social Work License. Proven ability to plan, organize, administer, and control a budget. Proven ability to demonstrate oral and written communication. Good basic computer skills.
Special Requirements
Applicant must: -pass Criminal Background and Child Abuse Central Registry Checks
-meet State health requirements
Physical Requirements
While performing the duties of this job, the employee is frequently required to sit, and use hands to finger, handle or feel objects when writing. While performing the duties of this job, the employee primarily works in indoor conditions.
Supervisory Control
Family/Community Services Director is responsible to the Vice President, Head Start & ECD Programs who is responsible to the President & C.E.O. The Family/Community Services Director will be evaluated annually by the Vice President, Head Start & ECD Programs. The evaluation will be conducted through a process of performance monitoring and progress reviews.
Hinds County Human Resource Agency will provide reasonable accommodations for any known disability that an otherwise qualified employee might have to assist the employee in performing essential job duties, provided that these accommodations do not result in an undue hardship for the Agency. This job description should not be construed to imply that these requirements are the exclusive standards for the position. Incumbents may be required to follow instructions and perform other duties required by their supervisor.
Company DescriptionSince 1976, Hinds County Human Resource Agency (HCHRA) has fought to eradicate poverty and empower citizens in Hinds County, Mississippi. HCHRA, a public, non-profit Community Action Agency, was created by the Hinds County Board of Supervisors to administer various services to assist disadvantaged citizens. Led by the President and Chief Executive Officer, approximately 400 employees provide services, including Head Start and Early Head Start Programs, rural transportation for the elderly and disabled, home-delivered meals, home energy assistance, and case management. Using a comprehensive delivery system, HCHRA provides services to eligible clients, funded by public, private, and local sources.Company DescriptionSince 1976, Hinds County Human Resource Agency (HCHRA) has fought to eradicate poverty and empower citizens in Hinds County, Mississippi. HCHRA, a public, non-profit Community Action Agency, was created by the Hinds County Board of Supervisors to administer various services to assist disadvantaged citizens. Led by the President and Chief Executive Officer, approximately 400 employees provide services, including Head Start and Early Head Start Programs, rural transportation for the elderly and disabled, home-delivered meals, home energy assistance, and case management. Using a comprehensive delivery system, HCHRA provides services to eligible clients, funded by public, private, and local sources. Read LessCharacteristics of Work
Under the direction of the Teacher, the Teacher Assistant is responsible for assisting the Teacher in planning and organizing; implementing activities; record-keeping and reporting; supervising and guiding; training; and supporting and collaborating to ensure the delivery of comprehensive services to children, including those with disabilities, enrolled in the Head Start program. Incumbents are expected to assist in providing all children with a safe, nurturing, engaging, enjoyable, and secure learning environment in order to help them gain the confidence necessary to succeed in their present environment and to deal with later responsibilities in school and life.
Essential Functions
These essential functions include, but are not limited to:
Planning and Developing
Assist in preparing and implementing daily plans, schedules, and activities in accordance with the Division of Children’s Services’ work plan.Share in arranging classroom space into well-organized learning centers.Assist in planning field trips in accordance with program schedules and field trip plans.Assist in determining the need for classroom supplies and equipment.Assist in always providing positive discipline and supervision for children.Assist in establishing classroom, playground, and school bus safety rules with children.Accompany the Teacher on a minimum of two (2) scheduled home visits per child per program year.Implementing Activities
Demonstrate and encourage good health and safety practices.Assist in maintaining a clean, safe, and healthy learning environment.Demonstrate and encourage good eating habits in accordance with the agency’s family-style meal service procedures.Participate in two staff-parent conferences per child per program year.Ride with Bus Drivers as assigned.Record Keeping and Reporting
Assist in documenting and maintaining required children’s records in the Galileo computerized assessment program.Report cases of suspected child abuse/neglect in accordance with state law.Communicating and Guiding
Meet, greet, observe, and assess children daily.Recruit volunteers and in-kind contributions.Serve on program committees and boards of other organizations affiliated with children and families.Training and Supporting
Participate in staff meetings, parent meetings, and training sessions.Participate in educational and professional training as required to maintain appropriate credentials.Additional Responsibilities
Perform other duties and assignments as directed by the supervisor.
Qualifications
A. A. Degree (any field) or Child Development Associate (CDA) Credential and one (1) year of experience working with preschool children.
Special Requirements
Applicant must:
Ø pass Criminal Background and Child Abuse Central Registry checks
Ø meet State health requirements
Ø have the ability to communicate effectively
Ø demonstrate proper use of grammar, legible manuscript, and cursive writing
Physical Requirements
While performing the duties of this job, the employee is frequently required to sit, use hands to fingers, hand or feel objects when interacting with children. The employee must frequently lift and/or move up to 40 lbs if necessary to lift a child. While performing the duties of this job, the employee primarily works in an indoor environment.
Supervisory Control
The Teacher Assistant is directly responsible to the Teacher, who is responsible to the Center Administrator. The Teacher Assistant will be evaluated at least semi-annually by the Teacher. The evaluation will be conducted through performance monitoring and progress reviews conducted by the Children’s Services Specialist in collaboration with the Teacher and Center Administrator. The evaluation will be reviewed by the Director of Children’s Services.
Hinds County Human Resource Agency will provide reasonable accommodation for any known disability that an otherwise qualified employee might have to assist the employee in performing essential job duties, provided that these accommodations do not result in an undue hardship for the Agency. This job description should not be construed to imply that these requirements are the exclusive standards for the position. Incumbents may be required to follow instructions and perform other duties required by their supervisor.
Company DescriptionSince 1976, Hinds County Human Resource Agency (HCHRA) has fought to eradicate poverty and empower citizens in Hinds County, Mississippi. HCHRA, a public, non-profit Community Action Agency, was created by the Hinds County Board of Supervisors to administer various services to assist disadvantaged citizens. Led by the President and Chief Executive Officer, approximately 400 employees provide services, including Head Start and Early Head Start Programs, rural transportation for the elderly and disabled, home-delivered meals, home energy assistance, and case management. Using a comprehensive delivery system, HCHRA provides services to eligible clients, funded by public, private, and local sources.Company DescriptionSince 1976, Hinds County Human Resource Agency (HCHRA) has fought to eradicate poverty and empower citizens in Hinds County, Mississippi. HCHRA, a public, non-profit Community Action Agency, was created by the Hinds County Board of Supervisors to administer various services to assist disadvantaged citizens. Led by the President and Chief Executive Officer, approximately 400 employees provide services, including Head Start and Early Head Start Programs, rural transportation for the elderly and disabled, home-delivered meals, home energy assistance, and case management. Using a comprehensive delivery system, HCHRA provides services to eligible clients, funded by public, private, and local sources. Read Less
