The Hilton Cincinnati Netherland Plaza has an exciting opportunity to join our team as a Catering Sales Manager. The catering sales manager is responsible for driving revenue by selling catering services for events like weddings and corporate meetings. Key duties include generating new clients, managing existing accounts, negotiating contracts, developing customized menus, and coordinating event logistics. They also oversee event execution, train staff, manage budgets, and ensure high levels of customer satisfaction.
Responsibilities:Sales and client relations: Find new clients, manage existing accounts, and maintain strong customer relationships.Event planning and coordination: Plan event logistics, coordinate with culinary teams for menus, and oversee setup, service, and breakdown.Contract and budget management: Negotiate contracts with clients, manage sales revenue, and forecast sales.Staff and vendor management: Hire, train, and supervise catering and event staff; manage relationships with vendors.Proposal and menu development: Create proposals and work with chefs to design menus that meet client needs and drive sales.A downtown Cincinnati icon since 1931, the Netherland Plaza's authentic French Art Deco architecture and design are recognized as a National Historic Landmark. We offer three unique ballrooms and a host of adjoining, bespoke spaces to meet a variety of event needs.
We are located in the heart of the city center, just steps from theaters, museums, blue-chip corporate headquarters, and stadiums. In addition, our restaurant and lounge offer an amazing ambiance to enjoy a crafted cocktail, a small bite, or a lavish meal.
Read LessOur thriving hotel is looking for a dedicated director of banquets who is passionate about giving our customers an amazing banquet event experience. You will guarantee that each guest receives world-class service by working directly with them to book banquet space and present options that match their needs and budgets.
We also require someone with exceptional leadership abilities to supervise the banquet crew and maintain the best quality of hotel services. Our ideal candidate is a self-starter with 3+ years of hospitality experience, preferably in management, and a strong commitment to client satisfaction. If this describes you, please apply as soon as possible!
Responsibilities:Send banquet event orders to on-site staff members so they are informed of necessary duties and assignmentsSupervise the daily operations of the banquet are, including ordering supplies, overseeing event space set-up, and selecting staffing levels to provide an exceptional level of serviceCommunicate with customers to go through banquet event choices that fit their budget and go over any modifications, questions, or concerns to guarantee a great product is deliveredAssess and document the outcome of each event to propel future improvement upon all processes Strengthen a customer-focused banquet event department continuously by developing policies, procedures, quality standards, and cost-cutting measuresQualifications:Excellent communication skills for working with clients and other team membersHigh school graduate or GED equivalent with a degree in hospitality management preferredMust have a strong focus on putting the guest first with exceptional customer service experiencePossess excellent computer skills, especially MS Office -Word, Excel, and Powerpoint 3+ years managing a team in a hospitality role or equivalent culinary roleAbout CompanyA downtown Cincinnati icon since 1931, the Netherland Plaza's authentic French Art Deco architecture and design are recognized as a National Historic Landmark. We offer three unique ballrooms and a host of adjoining, bespoke spaces to meet a variety of event needs.
We are located in the heart of the city center, just steps from theaters, museums, blue-chip corporate headquarters, and stadiums. In addition, our restaurant and lounge offer an amazing ambiance to enjoy a crafted cocktail, a small bite, or a lavish meal.
Read LessDiscover the Hilton Cincinnati Netherland Plaza, a National Historic Landmark known for its longstanding legacy of luxury and hospitality. Our hotel has a fantastic opportunity to join our team as the Director of Catering. The Director of Catering and Convention Services will oversee all aspects of a profit and service-driven Catering and Convention Services Department.
Responsibilities include supervision of the catering and convention services teams in their day-to-day roles and maintaining and monitoring the accuracy and effectiveness of all written communications, including but not limited to: Contracts, Proposals, Banquet Event Orders, forecasts, and daily reports.
Responsibilities:Develop and maintain training and retraining programs for all Catering Sales and Conference Services associates.Execute the personnel functions of the department by interviewing applicants, evaluating, reviewing, and disciplining current employees.Develop and conduct persuasive verbal sales presentations to prospective clients.Schedule and assign in detail, specific duties to all associates under supervision for the efficient operation of the Catering and Convention Services Department, coverage of functions in accordance with productivity standards.Solicit new accounts, review previous event contracts, and lost business reports to generate business. Formulate compelling and persuasive proposals; negotiate and prepare contracts. Ensure accurate and timely Banquet Event Orders. Facilitate Banquet Event Order meetings with catering, convention services, and operations teams.Ensure timely and accurate information is logged into Sales CRM in accordance with departmental SOPS.Formulate and make revisions to weekly, monthly, and annual forecasts.Assist in the development and update of beverage minimum spend expectations, room rental schedules, free sell dates, and upselling benchmarks to respond to market demands.Optimize revenue generation by ensuring rental, food, and beverage minimums and upselling initiatives are in place and deployed by the catering sales team.Create and drive the event timeline from contract negotiation to post-conference wrap-up.Manage post-event activities: organize and lead meetings with Hotel Operations Departments; recommend improvements.Create menus, special themes, and signature items in tandem with the Culinary team.Maintain close communication with the setup team & AV Department sales and setup.Maintain open communication with the Director of Sales & Marketing, the Food and Beverage Director, and the General Manager.Perform any reasonable request as assigned or directed by the Director of Sales & Marketing.Perform any other job-related duties as assigned.
Qualifications:Three or more years of DOC experience, ideally in a hotel environment.College degree preferred or similar experience.Requires reading, writing, and oral proficiency in the English language.Proven interpersonal skills with a track record of successful client interactions.Coaching and People Development Skills.Good organizational skills.Ability to multitask and work in a fast-paced environment.Exceptional attention to detail.High level of creativity.About Company
A downtown Cincinnati icon since 1931, the Netherland Plaza's authentic French Art Deco architecture and design are recognized as a National Historic Landmark. We offer three unique ballrooms and a host of adjoining, bespoke spaces to meet a variety of event needs.
We are located in the heart of the city center, just steps from theaters, museums, blue-chip corporate headquarters, and stadiums. In addition, our restaurant and lounge offer an amazing ambiance to enjoy a crafted cocktail, a small bite, or a lavish meal.
Read LessDiscover the Hilton Cincinnati Netherland Plaza, a National Historic Landmark known for its longstanding legacy of luxury and hospitality.
We have a fantastic opportunity to join our team as the Catering Services Manager – Wedding/Social. The Catering Services Manager negotiates, books, and services social catering events. This includes but is not limited to rooms, catering functions, set-ups, audiovisual, and on-site servicing.
Responsibilities:Negotiates and finalizes contract and banquet event orders by meeting with clientsResearch competing hotels, prospects, and network to surface businessDevelop effective sales strategies to counter the competitionStay abreast of local eventsConduct site visitsPrepare proposals tailored to address and impress the clientSell to fill the needed datesIdentify and secure business to fit the yield strategyAttain/exceed sales goals and profitabilityQualifications:Bachelor’s degree in hospitality management, marketing, business, or related field from a four-year college or university, or High school diploma or GED plus 2 years sales-related experience, or equivalent combination of education and experience that provides the above skills, knowledge, and ability.
About CompanyA downtown Cincinnati icon since 1931, the Netherland Plaza's authentic French Art Deco architecture and design are recognized as a National Historic Landmark. We offer three unique ballrooms and a host of adjoining, bespoke spaces to meet a variety of event needs.
We are located in the heart of the city center, just steps from theaters, museums, blue-chip corporate headquarters, and stadiums. In addition, our restaurant and lounge offer an amazing ambiance to enjoy a crafted cocktail, a small bite, or a lavish meal.
Read LessA downtown Cincinnati icon since 1931, the Netherland Plaza's authentic French Art Deco architecture and design are recognized as a National Historic Landmark. We offer three unique ballrooms and a host of adjoining, bespoke spaces to meet a variety of event needs.
We are located in the heart of the city center, just steps from theaters, museums, blue-chip corporate headquarters, and stadiums. In addition, our restaurant and lounge offer an amazing ambiance to enjoy a crafted cocktail, a small bite, or a lavish meal.
Read LessOur high-volume restaurant is looking for a dynamic and flexible leader who can provide our diners with an exceptional experience. As a restaurant manager, you are responsible for creating a plan that maximizes our financial and operational goals. You will be able to recruit, hire, and train a staff who is passionate about delivering great customer service.
The restaurant manager needs to ensure that the restaurant/bar complies with all local, state, and federal regulations. Our ideal candidate has 2-3 years of experience managing a restaurant or similar role in the customer service industry. If this describes you, please start your application right away!
Responsibilities:Oversee staffing levels by recruiting, interviewing, and training candidates for all restaurant positionsDeliver excellent quality of visitor satisfaction when dining in the restaurantHold team members accountable by conducting performance reviews with them and using performance managementVerify the quality of all products and services according to the company's criteriaCreate a comprehensive plan for the restaurant that considers the market, local competitors, sales revenue and expensesQualifications:Prior food service experience managing inventory levels, budgets, and operating costs is requiredShowcase exceptional organizational, communication, and problem-solving skillsThis position requires a high school diploma or GEDProficient computer skills, including experience with Microsoft Office, strongly desiredPrevious management or supervisory experience of 2-3 years is required, preferably in the restaurant industryAbout CompanyA downtown Cincinnati icon since 1931, the Netherland Plaza's authentic French Art Deco architecture and design are recognized as a National Historic Landmark. We offer three unique ballrooms and a host of adjoining, bespoke spaces to meet a variety of event needs.
We are located in the heart of the city center, just steps from theaters, museums, blue-chip corporate headquarters, and stadiums. In addition, our restaurant and lounge offer an amazing ambiance to enjoy a crafted cocktail, a small bite, or a lavish meal.
Read LessWe have an exciting opportunity to join our busy, historic hotel as the Executive Chef. The executive chef oversees all hotel kitchen operations, from menu development and food preparation to staff management and budget control. Key responsibilities include creating seasonal menus, ensuring food quality and safety, managing inventory and food costs, training kitchen staff, and maintaining a clean and sanitary work environment to meet financial goals and guest satisfaction standards.
A downtown Cincinnati icon since 1931, the Netherland Plaza's authentic French Art Deco architecture and design are recognized as a National Historic Landmark. We offer three unique ballrooms and a host of adjoining, bespoke spaces to meet a variety of event needs.
We are located in the heart of the city center, just steps from theaters, museums, blue-chip corporate headquarters, and stadiums. In addition, our restaurant and lounge offer an amazing ambiance to enjoy a crafted cocktail, a small bite, or a lavish meal.
Read LessThe Hilton Cincinnati Netherland Plaza is hiring an Assistant Front Office Manager. The hotel Assistant Front Office Manager supports the Front Office Manager by managing daily operations, supervising and training staff, ensuring exceptional guest service, and handling administrative and financial tasks.
Key responsibilities include assisting with check-ins/check-outs, resolving guest issues, managing reservations, overseeing staff schedules and payroll, and maintaining professional communication with guests and other departments.
If you're ready to join a great team and hotel, apply today.
Responsibilities:Warmly welcoming guests, assisting with check-in/check-out, providing information, and resolving complaints to ensure a positive guest experienceTraining and evaluating front desk staff, supervising shift changes, and ensuring adherence to hotel policies and proceduresOverseeing daily front office operations, including managing reservations, handling payments, and maintaining logbooks and daily reportsAssisting with staff scheduling, payroll procedures, and data entry. Handling cash, checks, and credit payments, and monitoring financial activities to ensure profitabilityCommunicating with other hotel departments to ensure seamless guest experiences and coordinating activitiesQualifications:1 or more years of supervisory experience3 or more years of hotel front desk experienceHilton ONQ experienceHilton PEP experience is ideal but not requiredAbout CompanyA downtown Cincinnati icon since 1931, the Netherland Plaza's authentic French Art Deco architecture and design are recognized as a National Historic Landmark. We offer three unique ballrooms and a host of adjoining, bespoke spaces to meet a variety of event needs.
We are located in the heart of the city center, just steps from theaters, museums, blue-chip corporate headquarters, and stadiums. In addition, our restaurant and lounge offer an amazing ambiance to enjoy a crafted cocktail, a small bite, or a lavish meal.
Read Less