Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Housekeeper for the Hilton Chicago/Oak Lawn in Oak Lawn, Il.
Job Purpose:
Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times.Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms.Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests.Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled. Lifts mattresses to check for soil between mattresses and under bed.Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows.Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas.Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.Maintains a friendly, cheerful and courteous demeanor at all times.Performs other duties as assigned, requested or deemed necessary by management.OTHER DUTIES/RESPONSIBILITIESAssists the laundry department by retrieving soiled linen from carts throughout the hotel, sorting laundry into correct size loads, utilizing industrial washers, dryers and pressers, folding and distributing the cleaned linen to storage closets and/or carts.Cleans patio/balcony areas by sweeping or hosing the floor and wiping down all furniture and fixtures, picking up garbage and cleaning patio/balcony doors and windows.Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel.Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or cleaning standards.
This job requires the ability to perform the following:
Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.Must have vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.Must have upper body strength to lift up to 50lbs. continually throughout an 8 hour shift.Must have finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout 8 hour shift.Must be able to work with arms raised above head throughout an 8 hour shift.Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.Material/Equipment UsedBasic residential cleaning equipment such as vacuums, floor buffers and carpet cleaning equipment. Cleaning cart. Ladder/stepping stool. Commercial washers, dryers and pressers.Exposure to hazardous chemicals on a continual basis.Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry.Other:
Being passionate about people and service.Strong communication skills are essential when interacting with guests and employees.Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.Problem-solving, reasoning, motivating, and training abilities are often used.Have the ability to work a flexible schedule including nights, weekends and/or holidays
POSITION SUMMARY:
OPERATES DISHWASHER TO PROPERLY CLEAN ALL DISHES AND COOKING UTENSILS USED IN THE KITCHENS, RESTAURANTS AND BANQUETS. SCRUBS POTS. RE-STOCKS ALL SUPPLIES IN THE ASSIGNED AREAS. GENERAL KITCHEN CLEANING DUTIES INCLUDING THE CLEANING AND MOPPING OF KITCHEN FLOORS AND TRASH REMOVAL.
THE POSITION REQUIRES PERFORMING THE FOLLOWING ESSENTIAL JOB FUNCTIONS, WITH OR WITHOUT REASONABLE ACCOMMODATION.
WASHES DISHES AND OTHER COOKING UTENSILS. RESTOCKS ALL CLEAN GLASSES, SILVERWARE AND PLATES.PERFORMS GENERAL CLEANING IN ORDER TO STAY IN COMPLIANCE WITH THE HEALTH DEPARTMENTPUTS AWAY FOOD STOCK, AND DRY GOODS IN THEIR PROPER LOCATION, ROTATING “FIRST IN”, “FIRST OUT”REMOVES THE TRASH FROM ALL CONTAINERS, TAKING IT TO THE DUMPSTER LOCATED ON THE LOADING DOCK.DUE TO THE NATURE OF THE HOSPITALITY INDUSTRY, EMPLOYEES MAY BE REQUIRED TO WORK VARYING SCHEDULES TO REFLECT THE BUSINESS NEEDS OF THE HOTEL.OTHER DUTIES
PERFORM GENERAL/ROUTINE CLEANING TASKS USING STANDARD HOTEL CLEANING PRODUCTS AS ASSIGNED TO ADHERE TO HEALTH STANDARDS.PERFORM OTHER DUTIES AS REQUESTED, SUCH AS CLEANING UP UNEXPECTED SPILLS OR EXECUTING SPECIAL GUEST REQUESTS.PLEASE NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES, RESPONSIBILITIES, AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE.
REQUIRED KNOWLEDGE / SKILLS / ABILITIES:
SUPERVISORY RESPONSIBILITIES: NONE
PHYSICAL REQUIREMENTS
THE INDIVIDUAL HOLDING THIS POSITION MUST BE ABLE TO EXPLAIN AND DEMONSTRATE THAT HE OR SHE CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION, USING SOME OTHER COMBINATION OF SKILLS AND ABILITIES:FREQUENCY KEY: NEVER – 0 HOURS; RARE – UP TO 1 HOUR; OCCASIONAL – 1-3 HOURS; FREQUENT – 3-6 HOURS;
CONSTANT – 6-8 HOURS
PHYSICAL ACTIVITY FREQUENCY
SITTING RARE
WALKING CONSTANT
CLIMBING STAIRS FREQUENT
CROUCHING/BENDING/STOOPING FREQUENT
REACHING FREQUENT
GRASPING CONSTANT
PUSHING/PULLING FREQUENT
NEAR VISION CONSTANT
FAR VISION CONSTANT
HEARING CONSTANT
TALKING OCCASIONAL
SMELL OCCASIONAL
LIFTING/CARRYING (# LBS) FREQUENT – UP TO 50 LBS.
TRAVEL NEVER
MATERIALS / EQUIPMENT USED
DISHWASHERFull Time and Part Time openings are available!
Pay: Hourly rate between $17.00 to $19.00 based on experience
Amazing Benefits At A Glance:
Insurance: Medical, dental, vision insurance available for full-time employees and their families; Short-term and Long-term Disability Insurance; Supplemental Life Insurance; and Flexible Savings AccountRetirement: After 6 months of employment, employees are eligible to enroll for 401k with up to a 5% company matchHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Full Time and Part Time Servers for the Hilton Chicago/Oak Lawn, IL
Job Purpose:
Under general supervision, provides prompt and courteous food service to restaurant customers. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
Responsible for greeting every guest with a smile and positive attitudePrepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes.Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people. Take guests' food and drink orders and ensure that all orders are accurate and brought to each table in a timely mannerAssist with setting tables and rearranging tables to accommodate larger partiesProvide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area.Follow all applicable Company Standard Operating ProceduresQualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
All associates must maintain a neat, clean and well-groomed appearance per Company StandardsRegular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.Upon employment, all associates are required to fully comply with the Company’s rules and regulations for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employmentOther:
Being passionate about people and service.Strong communication skills are essential when interacting with guests and employees.Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.Basic math skills are used frequently when handling cash or credit.Problem-solving, reasoning, motivating, and training abilities are often used.Have the ability to work a flexible schedule including nights, weekends and/or holidaysHourly Rate-$15.00 per hour plus service charge and tipsInsurance: Medical, dental, vision insurance available for full-time employees and their families; Short-term and Long-term Disability Insurance; Supplemental Life Insurance; and Flexible Savings Account
Retirement: After 6 months of employment, employees are eligible to enroll for 401k with up to a 5% company match
Paid Time Off: Vacation Time - 80 hours on your first 3 years of service for Full Time
Paid Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day
Other benefits: Career Growth Opportunities/ Manager Training Program, Reduced Room Rates throughout the portfolio, Third Party Perks (Movie Tickets, Attractions, Other), Cell phone allowance, Access to our Talent team to help you reach your career goals.
Referral programHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Sous Chef for the Hilton Chicago/Oak Lawn Il.
Job Purpose:
Plan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
Position is responsible for long and short term planning and day-to-day operations of the kitchen and related areas. Recommends menu and procedural changes. Recommends the budget and manages food and labor costs within approved budget constraints. Performs all essential functions while adhering to all SOP's and future food programs to ensure a consistent, quality product.Manage Human Resources in the kitchen in order to attract, retain and motivate the employees while providing a safe environment; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles and discipline and terminate as appropriate.Plan and manage the procurement, production, preparation and presentation of all food in the hotel in a safe, sanitary, cost effective manner.Monitor and control the maintenance/sanitation of kitchen, equipment and related areas to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations.Develop, recommend, implement and manage the department's budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives.Develop and implement menus and back-up (use records, production lists, pars, training, etc.) within corporate guidelines to continually improve revenues and profit margins while maintaining quality.Analyze Banquet Event Orders, plan and coordinate the functions with the catering staff to ensure events meet/exceed customer expectations.Monitor and control maintenance/sanitation of the kitchen and equipment to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations.Assist in the creation and planning of menus and implement changes to continue to attract business.Perform special projects and other responsibilities as assigned. Participate in task forces and committees as required.Prepare all food items according to standard recipes and as specified on guest check and following company and brand standards, to ensure consistency of product and achieve high guest satisfaction.Prepare daily requisitions for supplies and food items for production.Visually inspect, select, and use only food items of the highest standard in the preparation of all menu items.Check and control the proper storage of product and check portion control, to maintain qualify product.Keep all refrigeration, equipment, and storage and working areas in clean, working condition in order to comply with health department regulations.Good working knowledge of accepted standards of sanitation.Knowledge of operating all kitchen equipment (stoves, ovens, broilers, slicers, steamers, kettles, etc)Must have knowledge of food and beverage preparation and service.Promptly report all maintenance issuesProperly receive and store food and other deliveriesConsult with upper kitchen management on a daily basis as well as with other departments that are directly related to the Food & Beverage Department.Participate in long range planning.Participate, support and make recommendations for ongoing hotel programs with continues improvement in networking.Participate in physical inventoriesGuest RelationsBe readily available/ approachable for all guests.Take proactive approaches when dealing with guest concerns. Follow property specific second effort and recovery plan.Extend professionalism and courtesy to guests at all times.Adhere to all applicable Company Standard Operating Procedures.Be an enthusiastic, helpful and positive member of the teamBe professional, responsible and mature in conduct and behaviorBe understanding of, encouraging to and friendly with all co-workersBe self-motivated and use time wiselyMaintain open line of communications with each departmentCommunicate pertinent informationRespond positively to new ideasOpenly accept critical/developmental feedbackMaintain effective communication through the use of meetings, memorandumsBe available to help other departments in emergency situationsPerform other assignments as directed by supervisor.Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.Safety and Security Skills Properly handle and account for keysBe knowledgeable of policies regarding emergency procedures, lost and found items and security concerns.This job requires the ability to perform the following:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.Must be able to read and write to facilitate the communication process.Requires good communication skills, both verbal and written.Must possess basic computational ability.Ability to read recipes and follow their instructions.Ability to physically self-demonstrate culinary techniques, i.e., cutting, cooking principles, plate presentation, safety and sanitation practices.Ability to create appropriate buffet displays up to 5-6 feet in height and the ability to set up, maintain and breakdown same.Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10 degrees F) and kitchens (+110 degrees F), possible for one hour or more.Must be able to stand and exert well-paced mobility for up to 4 hours in length.Ability to physically handle knives, pots, mirrors, or other display items as well as grasp, lift and carry same from shelves and otherwise transport up to 50 pounds to every area of the kitchen. Ability to perform cutting skills on work surfaces, topped with cutting boards, 3 to 4 feet in height (banquet kitchen, prep kitchen, bake shop, etc.). Proper usage and handling of various kitchen machinery to include slickers, buffalo chopper, grinders, mixers, and other kitchen related equipment.Ability to create, builds, handle, and dismantle displays up to 8 feet high, including ice carvings.The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level.Must be able to exert well-paced ability in a limited space and to reach other locations of the hotel on a timely basis.Must be able to bend, stoop, squat and lift up to 50 lbs. on a regular and continuing basis; must be able to stretch to fulfill cleaning/inspection tasks.Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.Must be able to lift trays of food or food items weighing p to 30 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. regularly.Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.Talking and hearing occur continuously in the process of communicating with guests, supervisors and co-workers.Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Requires finger dexterity to be able to operate office equipment. Ability to obtain and/or maintain any government required licenses, certificates or permits.Other:
Being passionate about people and service.Strong communication skills are essential when interacting with guests and employees.Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.Basic math skills are used frequently when handling cash or credit.Problem-solving, reasoning, motivating, and training abilities are often used.Have the ability to work a flexible schedule including nights, weekends and/or holidaysInsurance: Medical, dental, vision insurance available for full-time employees and their families; Short-term and Long-term Disability Insurance; Supplemental Life Insurance; and Flexible Savings Account
Retirement: After 6 months of employment, employees are eligible to enroll for 401k with up to a 5% company match
Paid Time Off: Vacation Time - 80 hours on your first 3 years of service;
Paid Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day
Other benefits: Career Growth Opportunities/ Manager Training Program, Reduced Room Rates throughout the portfolio, Third Party Perks (Movie Tickets, Attractions, Other), Cell phone allowance, Access to our Talent team to help you reach your career goals.
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Line Cook for the Hilton Chicago/Oak Lawn IL.
Job Purpose:
Prepare food items in accordance with production requirements and quality standards while maintaining a safe sanitary work environment. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
Prepare all food items according to standard recipes and as specified on guest check and following company and brand standards, to ensure consistency of product and achieve high guest satisfaction.Prepare daily requisitions for supplies and food items for production.Visually inspect, select, and use only food items of the highest standard in the preparation of all menu items.Check and control the proper storage of product and check portion control, to maintain qualify product.Keep all refrigeration, equipment, and storage and working areas in clean, working condition in order to comply with health department regulations.Good working knowledge of accepted standards of sanitation.Knowledge of operating all kitchen equipment (stoves, ovens, broilers, slicers, steamers, kettles, etc)Must have knowledge of food and beverage preparation and service.Promptly report all maintenance issuesProperly receive and store food and other deliveriesConsult with upper kitchen management on a daily basis as well as with other departments that are directly related to the Food & Beverage Department.Participate in long range planning.Participate, support and make recommendations for ongoing hotel programs with continues improvement in networking.Participate in physical inventories Guest RelationsBe readily available/ approachable for all guests.Take proactive approaches when dealing with guest concerns. Follow property specific second effort and recovery plan.Extend professionalism and courtesy to guests at all times.Adhere to all applicable Company Standard Operating Procedures.Be an enthusiastic, helpful and positive member of the teamBe professional, responsible and mature in conduct and behaviorBe understanding of, encouraging to and friendly with all co-workersBe self-motivated and use time wiselyMaintain open line of communications with each departmentCommunicate pertinent informationRespond positively to new ideasOpenly accept critical/developmental feedbackMaintain effective communication through the use of meetings, memorandumsBe available to help other departments in emergency situationsPerform other assignments as directed by supervisor.Adhere to all work rules, procedures and policies established by the company including, but notlimited to those contained in the associate handbook.
Safety and Security Skills Properly handle and account for keysBe knowledgeable of policies regarding emergency procedures, lost and found items andsecurity concerns.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.Must be able to read and write to facilitate the communication process.Requires good communication skills, both verbal and written.Must possess basic computational ability.Ability to read recipes and follow their instructions.Ability to physically self-demonstrate culinary techniques, i.e., cutting, cooking principles, plate presentation, safety and sanitation practices.Ability to create appropriate buffet displays up to 5-6 feet in height and the ability to set up, maintain and breakdown same.Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10 degrees F) and kitchens (+110 degrees F), possible for one hour or more.Must be able to stand and exert well-paced mobility for up to 4 hours in length.Ability to physically handle knives, pots, mirrors, or other display items as well as grasp, lift and carry same from shelves and otherwise transport up to 50 pounds to every area of the kitchen. Ability to perform cutting skills on work surfaces, topped with cutting boards, 3 to 4 feet in height (banquet kitchen, prep kitchen, bake shop, etc.). Proper usage and handling of various kitchen machinery to include slickers, buffalo chopper, grinders, mixers, and other kitchen related equipment.Ability to create, builds, handle, and dismantle displays up to 8 feet high, including ice carvings.The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level.Must be able to exert well-paced ability in a limited space and to reach other locations of the hotel on a timely basis.Must be able to bend, stoop, squat and lift up to 50 lbs. on a regular and continuing basis; must be able to stretch to fulfill cleaning/inspection tasks.Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.Must be able to lift trays of food or food items weighing p to 30 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. regularly.Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.Talking and hearing occur continuously in the process of communicating with guests, supervisors and co-workers.Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Requires finger dexterity to be able to operate office equipment. Ability to obtain and/or maintain any government required licenses, certificates or permits.Other:
Being passionate about people and service.Strong communication skills are essential when interacting with guests and employees.Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.Basic math skills are used frequently when handling cash or credit.Problem-solving, reasoning, motivating, and training abilities are often used.Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Hourly Rate between $20-$22.00 based on experienceTeam Driven and Values Based CultureMedical/Dental/VisionVacation & Holiday PaySame-day pay availableEmployee Assistance ProgramCareer Growth Opportunities/ Manager Training ProgramReduced Room Rates throughout the portfolioThird Party Perks (Movie Tickets, Attractions, Other)401(k) with company matchEmployee assistance programEmployee discountFlexible scheduleFlexible spending accountLife insuranceParental leaveReferral program