Escape to a tropical hideaway at Hilton Hawaiian Village. Located on the widest stretch of beach, our 22-acre paradise features the best pools and waterslides in Waikiki, as well as the only saltwater lagoon. Dive into local culture with daily activities and our on-site luau and discover a picture-perfect stay in Honolulu.
Rooms in our tropical paradise are set across five towers. Choice of Resort, Coastal or Ocean views. With the Ali'i Tower featuring a private check-in and exclusive benefits, the Rainbow Tower featuring the sweeping beauty of the Honolulu coastline and the newly renovated Tapa Collection, you'll feel like you found your new home.
We are looking for a dynamic Sales Analyst to join the incredible sales team. This role will provide administrative support to the Area Director of Sales.
Hourly Rate: The Hourly Rate for this role is $26.00 an hour and is based on applicable and specialized experience and location.
The Benefits - Hilton is proud to have an award-winning workplace culture ranking Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Medical Insurance Coverage - for you and your family.Vision, dental, life and disability insuranceMental Health ResourcesBest-in-Class Paid Time Off (PTO) - you will accrue 18 days/144 hours per yearSupportive parental leave program that runs concurrently with Washington State's Paid Family and Medical Leave program.Go Hilton travel discount program: 100 nights of discounted travel per calendar yearMatching 401(k)Career growth and developmentTeam Member Resource GroupsRecognition and rewards programsAccess to your pay when you need it through DailyPay
What will I be doing?
This role will provide administrative support to the Area Director of Sales in the following capacity:
Provides the director and managers of sales and marketing with administrative and clerical support including word- processing, typing, e-mailing, filing, data-entry, faxing, copying, corresponding, answering telephones, processing mail, taking notes and/or dictation, making travel arrangements and performing other general office duties.Assist with Presentations, Reports, and PayrollCopying and distributing of internal/external letters, forms, bookings, contracts, resumes, room lists, schedules, and mail. E-mail correspondence directed by managers as needed. Filing, faxing, and distribution of incoming/outgoing mail. Making travel arrangements, expense reporting, or performing other general office dutiesAnswer telephone and assist internal and external guests with requests.A master in ExcelHotel experience requiredExperience working in sales, events, revenue or events preferred.Assists on special projects as needed.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and disciplineIn addition, we look for the demonstration of the following key attributes:
QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
An Assistant Director of Marketing with Signia by Hilton Indianapolis is responsible for initiating, implementing and tracking all marketing campaigns and promotions to promote revenue growth and generation in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As an Assistant Director of Marketing, you would be responsible for initiating, implementing and tracking all marketing campaigns and promotions to promote revenue growth and generation in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standard:
Propose and implement hotel-specific marketing and campaign strategies to include, but not limited to maintaining and marketing websites, employing corporate brand marketing and leveraging social mediaMonitor marketing trends, tools and applications specific to the hotel industry and target market(s)Measure and report impact of marketing strategiesWork with Revenue Management to ensure maximum potential of key marketing strategies including, but not limited to, third party websitesGenerate and deliver monthly marketing analyses and updates to Sales and Revenue ManagementMonitor and develop marketing team member performance to include, but not limited to, managing projects and deadlines, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and rewardPartner with hotel department leaders to enhance departmental revenue through targeted marketing campaignsWhat are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and disciplineIn addition, we look for the demonstration of the following key attributes:
QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
An Area Director of Sales for the Hawaii Complex is responsible for maximizing the value of the asset by driving above-market topline revenues and creating a world-class culture, to attract and retain the very best talent, across specific commercial functions. Hilton is seeking strategic leaders who understand how to bring people, process and performance together, to create a winning formula.
The Area Director of Sales role with Hilton Hawaiian Village and Hilton Waikoloa Village offers the opportunity to lead sales strategy for two of Hilton's most iconic resorts in Hawaii. Between the largest resort in the Hilton portfolio on Waikiki Beach and the expansive oceanfront destination on the Big Island, this position provides unmatched scope and visibility. With world-class meeting and event space, diverse leisure and group markets, and Hilton's strong global brand presence, this role offers the platform to drive significant impact while leading high-performing teams. It's a career-defining opportunity to influence results across two landmark properties in a one-of-a-kind destination.
Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth.
What will I be doing?
The primary responsibilities of this position are to lead the group, transient, and catering (where applicable) sales team at your hotel/complex and deploy business strategies that are creative, dynamic and impactful towards achieving your hotel's annual budget and crossover targets.
As the Area Director of Sales, you will be responsible for overseeing commercial strategies for your sales team. Your goal is to improve the performance of the sales team by connecting strategy and business processes. Business processes should be designed to impact revenue streams, including Rooms, Catering and Events. Key deliverables for this role are to set deployment, team composition, and provide a cadence of activities that are a "predictive and prescriptive" approach to drive performance.
In this role, you should possess strong leadership, communication, and networking skills. You will facilitate the delivery of the Americas Commercial Operating Model pertaining to rooms (and banquets) sales.
Strategy:
Contribute to the hotel's Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing supportDirectly accountable for setting the strategy and delivery of hotel's sales targets including Direct Selling Revenue Streams including group rooms, banquets, catering, business transient and leisure transientWork with Hotel's Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market shareStrategically align sales activities and outcomes with established optimal mix, contribute to the accuracy of revenue forecasts, while executing strategies for different demand periods and the retail and group pricing targets establishedUnderstand and contribute to the maximization of profits in line with GOP and EBITDA targetsOperate within departmental expense budget and forecastsIn collaboration with hotel's commercial leaders, contribute to the development of knowledge of all competitor and market activityLeadership:
Lead daily and weekly business review and sales strategy meetingsManage and execute monthly, quarterly, and annual APEX performance process with eligible sales team membersIn collaboration with DOSM, contribute to the commercial strategy plan pertaining to sales, socialize and amend plan on a consistent basisDevelopment and oversight of hotel's sales site visit strategies and approachConsistently conform to Hilton brand standards and corporate identity and utilize all communication toolsResponsible for recruiting and retention of all sales rolesLead, engage, and develop sales team members, including ongoing performance development and Career Development PlansConduct performance reviews for all direct reports and provide feedback for dotted line reports, including but not limited to:Group SalesBusiness Transient SalesLeisure SalesCatering SalesContract/PERM SalesFacilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goalsOwnership, Customer, and Stakeholder Relations:
Contribute to performance and commercial activity reporting for hotels (i.e., performance status communication and response plans)Liaise with Hilton Worldwide Sales towards demand and conversion generationBuild strong relationships with CVB and 3rd party travel partnersHigh level of engagement with customers from all sales segments including:Support of team's site visits and pre-convention meetingsSupport of sales managers sales travel into marketWhat are we looking for?
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
Minimum Education: Bachelor's Degree preferredMinimum Years of Experience: Three (3) or more years in hospitality sales & marketing leadership preferredMinimum Years of Experience: Three (3) years cross-functional experience in hotel management, or related industry experience preferredIt would be helpful in this position for you to demonstrate the following capabilities and distinctions:
Additional/advanced degree coursework in business administration, marketing and communicationsAdaptable experience with business strategy, business planning, and business plan developmentAbility to speak multiple languagesMultiple Brand experienceProficiency in Delphi FDC preferredSince being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and disciplineIn addition, we look for the demonstration of the following key attributes:
QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The compensation range for this role is $200-250K and is based on applicable experience and location
Be part of something extraordinary. Signia by Hilton Indianapolis is a highly anticipated new-build property that will redefine meetings, events, and luxury hospitality in the heart of the city. We are seeking a visionary Director of Catering & Events to lead the charge in creating a world-class events experience from the ground up.
As Director of Catering and Events with Signia by Hilton Indianapolis you will provide continuous leadership in creating and delivering an exceptional team member experience and best place to work.
What will I be doing?
As Director of Catering and Events you will provide continuous leadership in creating and delivering an exceptional team member experience and best place to work. The Director of Catering & Events will be directly responsible for contributing to the achievement of superior business results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation, and event operations.
Specifically, your essential functions will be to perform the following tasks to the highest standards:
STRATEGY:
• Successfully, innovatively, and timely implement Commercial strategic initiatives and monitor for best-in-class results
• Drive innovation and creativity within event delivery
• Partner with the General Manager/Executive Committee to deliver on Hilton's values by creating high-impact event experiences
• Ensure that high quality service standards are maintained through continuous reviews of processes and procedures
• Provide owner relations guidance in key areas of Events expertise, as needed (Banquet Capital Expenditures, Staffing Models)
• Actively support the sales process.
LEADERSHIP:
• Provide overall leadership and direction in all Events matters.
• Serve as the hotel's credible Subject Matter Expert on all matters relating to event experience
• Serve as a highly visible, participatory leader who proactively and consistently engages with their General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers
• Remain current on event trends to evaluate innovative ways for process/practice improvements and shares best practices
• Participate or represent Hilton in industry social/meeting/events professional associations
CULTURE:
• Inspire high-performing multi-cultural, multi-generational teams that build Hilton's Catering and Events talent pipeline
• Integrate Hilton's Values/Mission/Purpose when implementing Catering & Event initiatives and support Team Member-centric and guest-centric programs
• Lead with Hilton culture engaging with Team Members through direct and meaningful interactions
• Be an ambassador for customer service.
TALENT:
• Motivate and provide a work environment in which team members are productive
• Ensure all Catering and Event manager roles have career development plans in place that are actively supported by leadership and profiles are current for succession planning
• Listen and respond to team members needs while having an open-door policy
• Manage group and interpersonal conflict effectively
OPERATIONS EXCELLENCE:
• Ensure the proper use of all function space, exhibit hall, and event spaces
• Manage supplier and vendor relationships
• Possess subject matter expertise and ensure standards/practices
• Development and management of departmental budgets
• Responsible for the overseeing short, medium, and long-term forecasting and actual cost reporting for events
• Ensure proper staffing for the needs of the business
• Integrate current trends in event management and design
• Participate in customer site inspections and assists with the sales process as necessary
What are we looking for?
• Minimum Years of Experience: five (5) years Hospitality related experience at manager level.
• Minimum of 1 year of leadership experience in hotel management.
• Other requirements: Travel percentage: 10%
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Knowledge of the hotel property management systems (Delphi.fdc)
• Significant experience in revenue management or a similar analytical role
• Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and disciplineIn addition, we look for the demonstration of the following key attributes:
QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Read Less