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Hillwood
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  • Project Engineer (Construction)  

    - Houston
    Company Overview: Hillwood Construction Services provides general con... Read More
    Company Overview: Hillwood Construction Services provides general contracting and construction management services in the United States. The company began in December 2000 as an industrial general contractor focusing on industrial warehouse and distribution facilities. Over the years, Hillwood Construction Services has diversified and expanded into many project types, from corporate headquarters to hangars, churches, Class-A office developments, hotels and tenant interiors. Position Summary: Hillwood Construction Services (HCS) is seeking to hire a Project Engineer to join our growing team, based in Houston, TX and Cincinnati, OH. This role will support industrial construction projects across the region. Travel will be required, depending on project locations. Relocation may be considered for well-qualified candidates not currently based in one of these preferred markets. The Project Engineer plays a key role in supporting the successful execution of construction projects by assisting with project coordination, documentation, and communication. This position will work closely with internal teams, subcontractors, vendors, and clients to ensure projects remain on schedule and within budget. With a strong focus on problem-solving, organization, and hands-on project involvement, the Project Engineer will develop the necessary skills and experience to transition into a Project Manager role within 1 to 4 years, based on performance and progression. This role provides a structured career path with increasing responsibility, mentorship, and exposure to all phases of the construction process. Responsibilities: * Assist with project pre-construction planning, including organizing and facilitating pre-construction, subcontractor, Owner-Architect-Contractor (OAC), and city meetings. Prepare and maintain meeting minutes. * Support projects buy-out and estimating efforts, including value engineering, constructability reviews, and logistics planning. * Assist in procurement activities, tracking long lead times, and coordinating materials and owner-supplied equipment. * Work alongside the Project Manager, Superintendent, and subcontractors to coordinate, create, update, and distribute project schedules. * Maintain and coordinate the review, approval, and distribution of project documents, including project logs, submittals, shop drawings, transmittals, and current drawings. * Support the Project Manager with project responsibilities, including overseeing schedules and budgets. * Coordinate and communicate with owners and consultants, preparing timely status reports and hot lists. Work closely with Hillwood Investment Properties and Hillwood Properties to ensure Hillwood Construction Services meets goals and requirements set forth by Hillwood Development and its clients. * Assist the Project Manager in coordinating with government and municipal agencies for permit submissions and approvals. * Provide technical information to project supervisors to ensure compliance with applicable codes, drawings, and specifications. * Maintain project quality control by inspecting work and ensuring compliance with plans and specifications. * Participate in project closeout activities, including punch list management, the creation of Operations & Maintenance (O&M) packages, and system start-up procedures. * Perform other duties as assigned by the manager. Required Skills and Abilities: * Excellent written and verbal communication skills, with the ability to present complex information clearly. * Strong organizational skills, with keen attention to detail and the ability to manage competing priorities. * Strong interpersonal skills, with the ability to develop and maintain relationships with executive-level clients and internal teams. * Proficiency in construction management software, estimating tools, and Microsoft Office Suite. * Exceptional analytical skills, particularly in budgeting, estimating, and cost analysis. * Effective problem-solving skills, with the ability to identify and resolve issues efficiently. * Demonstrated leadership abilities with an open and willing attitude and eagerness to learn. * Proficient in reading, understanding, and applying blueprints and job specifications; understands construction methodologies. * Proficient in MS Office Suite. * TRAVELING WILL BE REQUIRED FOR THIS ROLE. * Education and Experience: * Bachelor's degree in building construction science, Construction Management, Construction Technology, Civil Engineering, or a related field. * Experience with construction project management software is strongly preferred. * Preferably 1-5 years of experience, ideally gained within commercial general contractor in an estimator, project engineer, or related position; recent graduates will also be considered. * Relevant internship experience in commercial or industrial construction, estimating, or project management will be considered for candidates with less full-time experience. * Exposure to fieldwork, project coordination, and construction processes through internships, co-op programs, or academic projects is highly desirable. * Passion for construction industry and on-site work required. Physical Requirements: * Prolonged periods of sitting or standing at construction sites. EEO Statement: Hillwood is committed to providing Equal Opportunity in Employment to all applicants and employees regardless of race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. #HCS Read Less
  • Customer Service Representative  

    - Fort Worth
    Company Overview: Alliance Aviation Services (AAS) is a premier, awar... Read More
    Company Overview: Alliance Aviation Services (AAS) is a premier, award-winning Fixed Base Operator (FBO) located at Perot Field Fort Worth Alliance Airport in Fort Worth, Texas. Strategically positioned within one of the nation's most dynamic aviation hubs, AAS provides comprehensive ground support and concierge-level services to a diverse clientele-including civilian, military, and cargo operators. With a strong reputation built on operational excellence, AAS combines world-class customer service with cutting-edge facilities designed to meet the needs of pilots, passengers, and military personnel alike. Whether supporting complex cargo logistics or welcoming VIP guests, the Alliance team is committed to delivering seamless, safe, and superior aviation experiences. Our focus on precision, hospitality, and continuous innovation ensures that every arrival and departure is handled with exceptional care and attention. Position Summary: AAS is seeking a polished, professional, and enthusiastic Customer Service Representative (CSR) to join our team in Fort Worth, TX. Reporting to the Customer Experience Manager, the CSR plays a vital role in delivering world-class customer service while performing key administrative and operational duties. This fast-paced, team-oriented environment demands a detail-driven and customer-focused individual who consistently demonstrates professionalism, courtesy, and adaptability in interactions with pilots, crew members, passengers, and internal stakeholders. As a frontline ambassador, the CSR is instrumental in shaping memorable aviation experiences that reflect our commitment to excellence and hospitality. Responsibilities: Front Desk and Customer Engagement: * Serve as the first point of contact, creating lasting impressions through service excellence. * Greet and assist guests at the FBO with warmth and professionalism. * Provide VIP planeside greetings with carpet service, ensuring an elevated arrival experience. * Maintain clean, organized, and welcoming facilities and amenities. * Answer incoming calls and emails promptly and courteously, efficiently resolving inquiries. * Utilize creativity and attention to detail to create memorable experiences for guests. Administrative and Logistics Coordination: * Support smooth operations with precise documentation and resource management. * Retrieve and distribute incoming mail throughout the facility. * Accurately receive, communicate and ensure completion of fuel and service requests * Communicate with use of two-way radios with team members and customers. * Input customer data and service details into systems such as TAS, FlightBridge, and Salesforce. * Organize and maintain internal documents, reports, and logs. * Accurately invoice and collect payment for services rendered in a timely manner. * Reconcile vendor billing and commissions and place orders. Guest Services and Travel Coordination: * Facilitate seamless guest experiences and personalized travel solutions. * Maintain and clean crew cars provided for customer use. * Wash and service base customer vehicles, ensuring optimal presentation. * Manage rental vehicle reservations, contracts, and check-in processes on behalf of rental agencies. * Assist customers in placing accurate and timely catering orders. * Support travel arrangements, including hotel accommodations, ground transportation and charter coordination. * Provide proactive recommendations and assistance tailored to guest preferences. Sales, Marketing and Event Support: * Promote services and support major aviation events with professionalism. * Contribute to marketing initiatives and promotional campaigns. * Assist with the coordination and operations of premier events such as NASCAR, philanthropic and industry events. * Represent AAS during special events with poise and attention to detail while ensuring minimal disruption to normal operations. Cross-Functional Support: * Assist in the security of the airport, our customers, their assets and our team members. * Contribute to ongoing excellence through collaboration and continuous improvement. * Assist in training and onboarding new Customer Service Representatives. * Perform additional duties as assigned to support the FBO's operational success. Required Skills and Abilities: * Strong command of Microsoft Office tools (Word, Excel, Outlook, PowerPoint) for document handling and communication. * Familiarity with Salesforce or comparable CRM systems to manage customer relationships and workflow. * Operational experience with VHF and two-way radios to ensure accurate, real-time communication across departments. * Exceptional verbal and written communication with a professional, customer-first attitude. * Ability to communicate clearly and calmly under pressure-whether in person, by phone, or over radio. * Demonstrated ability to multitask efficiently in a fast-paced, service-driven environment. * Excellent organizational habits with a keen eye for detail and task prioritization. * Strong time management skills and a proactive approach to getting things done. * High level of discretion and professionalism, especially when interacting with VIP clientele. * Versatile and composed when working in dynamic settings or handling last-minute requests. * Team-oriented with a self-motivated attitude and a commitment to maintaining high standards. Education and Experience: * High school diploma or equivalent required. * Minimum of 3 years of experience in customer service, preferably in aviation, hospitality, or luxury service environments. * Exposure to aviation operations or prior experience within a Fixed Base Operator (FBO) preferred. * Experience working in high-volume or fast-paced environments where multi-tasking and client engagement are key to success. * Familiarity with scheduling platforms, service coordination tools, or CRM systems such as Salesforce preferred. * Bilingual proficiency preferred. EEO Statement: Hillwood is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law. #AAS Read Less
  • Assistant Project Manager (Construction)  

    - Dallas
    Company Overview: Hillwood Construction Services provides general con... Read More
    Company Overview: Hillwood Construction Services provides general contracting and construction management services in the United States. The company began in December 2000 as an industrial general contractor focusing on industrial warehouse and distribution facilities. Over the years, Hillwood Construction Services has diversified and expanded into many project types, from corporate headquarters to hangars, churches, Class-A office developments, hotels and tenant interiors. Position Summary: The Assistant Project Manager supports the successful execution of assigned construction projects by managing quality, documentation, coordination, and financial processes from pre-construction through closeout. This role works closely with the Project Manager and Superintendent to ensure adherence to project safety plans, budget and schedule requirements, and overall project goals. The Assistant Project Manager also plays a key role in client communication, subcontractor coordination, and maintaining accurate project records. Responsibilities: Project Leadership & Coordination * Support overall project execution from conception through closeout. * Serve as a point of contact for clients and participate in ongoing communication and status updates. * Collaborate closely with the Project Manager and Superintendent to ensure alignment on project goals. Financial & Contract Administration * Assist with managing budgets, contracts, change orders, and pay applications. * Review and approve invoices, ensuring compliance with project requirements. * Support pre-construction efforts including buyout, value engineering, and logistics planning. Scheduling & Workflow Management * Partner with the Superintendent to develop, update, and distribute project schedules. * Monitor project progress and identify potential impacts to timelines. Document Control & Reporting * Manage project documentation including logs, submittals, RFIs, shop drawings, and plan sets. * Maintain accurate and organized records to support smooth project operations. * Prepare and share regular project status reports with internal and external stakeholders. Safety & Quality Assurance * Support the enforcement of the project safety plan and promote a culture of safety on the jobsite. * Work closely with the Superintendent to monitor field safety and ensure compliance. * Assist in maintaining quality control standards throughout the project lifecycle. Project Closeout * Manage the closeout phase, including punch list coordination. * Assist with preparing and delivering operations and maintenance manuals and final turnover documents. Required Skills/Abilities: * Strong interpersonal and relationship-building skills, with the ability to engage with executive-level clients and internal partners. * Excellent written and verbal communication skills. * Strong organizational abilities with a high attention to detail and the capacity to manage competing priorities. * Effective time management and problem-solving abilities. Education and Experience: * Bachelor's degree in Construction Management, Engineering, or a related field preferred. * 3-5 years of experience in a project management or assistant project management role with a commercial general contractor. * Tilt-wall construction experience required. * Solid understanding of construction processes, project management principles, and commercial real estate. * Equivalent combinations of education and experience will be considered. EEO Statement: Hillwood is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law. #HCS Read Less
  • Senior Construction Project Manager  

    - Dallas
    Company Overview: Hillwood Construction Services provides general con... Read More
    Company Overview: Hillwood Construction Services provides general contracting and construction management services in the United States. The company began in December 2000 as an industrial general contractor focusing on industrial warehouse and distribution facilities. Over the years, Hillwood Construction Services has diversified and expanded into many project types, from corporate headquarters to hangars, churches, Class-A office developments, hotels and tenant interiors. Position Summary: The Senior Project Manager is responsible for the successful planning, execution, and delivery of multiple construction projects from preconstruction through closeout. This role provides leadership to project teams, including Project Managers and Superintendents, and may also directly manage select complex or high-profile projects. The SPM sets clear expectations, establishes achievable goals, allocates resources effectively, and mentors team members to ensure projects are delivered safely, on schedule, within budget, and to Hillwood's quality standards. The Senior Project Manager plays a key role in driving best practices, maintaining strong client relationships, and serving as a leader and problem-solver across projects. Key Responsibilities: Project Leadership & Team Management * Lead, mentor, and coach Project Managers and project teams to drive accountability, performance, and professional development. * Establish clear project goals, roles, and responsibilities for all team members. * Identify staffing needs and ensure appropriate allocation of internal resources across multiple projects. * Promote and reinforce Hillwood best practices, processes, and standards across all assigned projects. Project Planning & Execution * Oversee multiple construction projects from concept through final closeout, ensuring alignment with contract requirements and client expectations. * Collaborate closely with Superintendents to develop, maintain, and distribute detailed project schedules. * Monitor project progress, proactively identify risks, and implement corrective actions as needed. * Conduct regular site visits to inspect work quality, schedule adherence, and overall project performance. Financial Management * Maintain overall financial accountability for assigned projects, including budgets, cost forecasting, change management, and financial reporting. * Review and approve cost reports, pay applications, and change orders. * Identify and mitigate financial risks while maximizing cost efficiency and project value. Safety & Quality Control * Maintain ultimate responsibility for jobsite safety, working in close partnership with the Superintendent. * Ensure compliance with Hillwood safety programs, OSHA requirements, and site-specific safety plans. * Champion a culture of safety, quality, and accountability across project teams and trade partners. * Implement and monitor quality control processes to ensure work meets Hillwood and client standards. Contract Administration & Documentation * Oversee project document control, including contracts, submittals, RFIs, shop drawings, logs, and current plan sets. * Ensure timely distribution of documents and accurate recordkeeping throughout the project lifecycle. * Support resolution of contractual issues and claims in collaboration with internal stakeholders. Client Relationship Management * Serve as the primary point of contact for owners and key stakeholders throughout the project. * Provide consistent, professional communication, including status updates, schedule milestones, and financial reporting. * Proactively manage client expectations and address concerns to ensure a high level of client satisfaction and repeat business. Project Closeout * Lead the project closeout process, ensuring timely and thorough completion of all closeout requirements. * Work with the Superintendent to manage punch lists and final inspections. * Oversee the preparation and delivery of operations & maintenance manuals, warranties, and final project documentation. Required Skills & Abilities: * Strong organizational skills with exceptional attention to detail and the ability to prioritize competing demands. * Proven leadership and team-building capabilities. * Excellent interpersonal skills, with the ability to engage effectively with executive-level internal and external stakeholders. * Strong written and verbal communication skills. * Effective time management and problem-solving abilities. Education & Experience: * Bachelor's degree in Construction Management, Engineering, or a related field. * Minimum of 8-10 years of progressive construction project management experience. * Tilt-wall construction with design-build experience preferred. * An equivalent combination of education and experience will be considered. * Willingness to travel frequently, to include overnight trips. Physical Requirements: * Ability to sit or stand for prolonged periods while working in an office or active construction site environment. * Ability to walk job sites and navigate uneven terrain as required. EEO Statement: Hillwood is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law. #HCS Read Less

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