JOB TITLE
Appraiser I
Role & Level:
P1
DEPARTMENT:
Valuation
Pay Grade:
3
WORKER CATEGORY:
Regular
FLSA Status:
Non-Exempt
JOB SUMMARY:
Performs duties collecting real estate valuation data and valuing residential property for the preparation of the tax roll for the Hillsborough County Property Appraiser (HCPA).
Work is performed under general supervision with limited latitude in the use of initiative and independent judgment based on professional education and previous experience.
ESSENTIAL FUNCTIONS:
The essential functions listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Collects, records, and updates data related to real estate property location, size, use, purchase and market valuePlans, organizes, and prepares daily work activities by reviewing deeds and legal descriptions using the Clerk of the Circuit Court Information System (CRIS) and through the acquisition of property record cards, permits, and maps using the Computer Assisted Mass Appraisal System (CAMA)Conducts in-office inspections to locate, list, and value real estate property as described by property owners or contained in blue prints, building permits, and/or aerial photosConducts real estate appraisal review, confirmation, and follow-up inspectionsMeasures building structures and vacant land; draws sketches to scale; identifies structural features and characteristics; records and correctly codes descriptive data using CAMA; ensures compliance with Florida's Department of Revenue requirementsResponds to property valuation inquiries from staff and the general public via phone calls, walk- ins, and chat systemAnswers in-coming customer service calls and answers questions Conducts field inspections and takes photos of property, as neededRecords information for real estate property valuation on prescribed forms and compiles and reviews various reportsPerforms minor safety and operational checks of assigned vehiclePerforms other related duties as requiredSupervisory Responsibilities:
NoneMINIMUM QUALIFICATIONS:
To qualify for this position, an individual would have a combination of education, certification, training, and/or experience equivalent to what is described below.
Successful completion of International Association of Assessing Officers (IAAO) Course 101; OR Licensed Residential Appraisal Course AB-I; OR equivalent appraisal coursework from an accredited appraisal education provider (e.g., McKissock, Appraisal Institute, or other nationally recognized appraisal education provider), including coursework comparable to Basic Appraisal Principles and Basic Appraisal Procedures, is required.
In addition, an individual must possess one of the following:
High school diploma or GED and five (5) years of experience as a private or governmental real estate appraiser; ORHigh school diploma or GED and successful completion of the Appraiser Trainee Program; ORAssociate degree in a related field and three (3) years of experience as listed above; ORBachelor's degree in a related field and one (1) year of experience as listed above.In addition to meeting the minimum qualifications listed above, an individual must be able to perform each of the established essential functions in order to perform this job successfully.
Special Qualifications (May be required depending on area of assignment):
Valid Florida Driver’s LicenseAssignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situationsOther knowledge, skills, abilities, and credentials required for a specific positionKNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of state and county laws, ordinances, and regulations governing real estate review and evaluationKnowledge of real estate property appraisal and construction principles, practices, methods and proceduresKnowledge of construction materialsKnowledge of department policies and procedures for the preparation, production and maintenance of reports, documentation, and records Skill in the use of Microsoft Office products (Word, Outlook, and Excel) and applicable department or organization specific software and ability to learn and become proficient in the use of other specialized software as may be required Ability to identify, evaluate and record structural features, construction methods and quality, and/or zoning, size, and useAbility to identify and evaluate real estate property location, size, use, purchase, and market valueAbility to read and interpret maps, blueprints, plats and aerial photosAbility to clearly communicate and understand information in English, both orally and in writing Ability to manage multiple priorities to ensure that deadlines are met Ability to correctly interpret and efficiently implement all applicable policies and procedures Ability to use reasoning skills that minimize duplication of efforts, including but not limited to comparing, classifying, analyzing, and coordinating Ability to establish and maintain effective working relationships with those interacted with during work regardless of race, religion, color, national origin, disability, marital status, gender, age, pregnancy or any other class protected by law.The job description does not constitute an employment agreement between the Hillsborough County Property Appraiser and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
The Hillsborough County Property Appraiser is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, this organization provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
JOB TITLE
Tax Roll Records Specialist I
Role & Level:
A3
DEPARTMENT:
Administrative Services
Pay Grade:
1
WORKER CATEGORY:
Regular
FLSA STATUS:
Non-exempt
JOB SUMMARY:
Performs administrative duties in the specialized areas of customer service and eligibility determinations of property tax exemptions, and research of property ownership records for the Hillsborough County Property Appraiser (HCPA).
Work is performed under general supervision with moderate latitude in the use of initiative. Position relies on experience to determine the best approach by using and interpreting policies and procedures.
ESSENTIAL FUNCTIONS:
The essential functions listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Provides courteous and professional assistance to taxpayers via phone, emails or in-person interactions; responds to customer queries for information such as, qualifications, retaining exemptions, loss of exemptions, exemption corrections, and homestead tax liensResearches and resolves questions, issues, and concerns related to areas of customer service; elevates complex issues to higher level staff member as neededReviews, sorts and scans incoming mail and emails to determine appropriate action requiredResearches various databases to verify and determine homestead exemptionsEnters, updates, and files information and documentation such as, building permits, appraiser notes, and agricultural applications into related computer software, applications, and databasesProvides support, as needed, to all departments, division, sections, and areas of the agencyPerforms standard mathematical and geometrical computations used in property valuationRepresents agency in a courteous and professional mannerMay ensure snack store is closed at end of each day and collect money received for items sold dailyMay train and verify the work of new employeesPerforms other related duties as requiredSupervisory Responsibilities:
NoneMINIMUM QUALIFICATIONS:
To qualify for this position, an individual would have a combination of education, certification, training, and/or experience equivalent to what is described below.
High school diploma or GED and two (2) or more years of experience working in a customer service or data entry position for a government property appraisal office or real estate company/agency; OR associate degree in business or related field and some experience as listed above
In addition to meeting the minimum qualifications listed above, an individual must be able to perform each of the established essential functions in order to perform this job successfully.
Special Qualifications (May be required depending on area of assignment):
Valid Florida Driver’s LicenseAssignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations Successful completion of the HCPA Tax Roll Records Specialist Training ProgramOther knowledge, skills, abilities, and credentials required for a specific positionKNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of appraisal practices and procedures related to customer service, transfer of property ownership, data-entry, and property tax exemptionsKnowledge of draft, aerial and variance maps and related fee schedulesKnowledge of procedures, policies, and practices for property ownershipKnowledge of clerical procedures and systems such as word processing, managing files and records, and other office procedures Skill in the use of Microsoft Office products (Word, Outlook, and Excel) and applicable department and organization specific software and ability to learn and become proficient in the use of other specialized software as may be requiredAbility to research and resolve questions, issues, and concerns related to the areas of customer service, transfer of property ownership, and property tax exemptions eligibility, and complianceAbility to research requests for property appraisal information from multiple sourcesAbility to represent the Hillsborough County Property Appraiser’s office in a courteous and professional mannerAbility to clearly communicate and understand information in English, both orally and in writing Ability to follow oral and written instructions Ability to read, update, and maintain various records and files in numerical, alphabetical, or chronological sequence Ability to review, compile, and organize forms, documents, and related records for efficient processing and ready retrieval Ability to establish and maintain effective working relationships with those interacted with during work regardless of race, religion, color, national origin, disability, marital status, gender, age, pregnancy or any other class protected by law.The job description does not constitute an employment agreement between the Hillsborough County Property Appraiser and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
The Hillsborough County Property Appraiser is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, this organization provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
JOB TITLE
Abstractor I
Role & Level:
P1
DEPARTMENT:
Tax Roll Management
Pay Grade:
3
WORKER CATEGORY:
Regular
FLSA Status:
Non-Exempt
JOB SUMMARY:
Performs duties in the administration of abstracts of title, legal property descriptions, and other technical property data for the Hillsborough County Property Appraiser (HCPA).
Work is performed under general supervision with limited latitude in the use of initiative and independent judgment based on professional education and previous experience.
ESSENTIAL FUNCTIONS:
The essential functions listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Receives, reviews, and processes documents from various agencies, companies, and government sources that allocate ownership of real propertyUtilizes plat, metes and bounds methods, and computer related software to determine accurate measurements of information recorded on deeds and various instruments that grant, transfer, or convey ownership of propertyResearches and responds to requests for property appraisal information from customers, staff, property owner representatives, companies and government agencies utilizing multiple sources, such as files, records, accounts, databases, internet, and from various agencies, companies or other government sourcesReceives, investigates, and responds to inquiries and complaints regarding abstracts of title and other documents, from property owners or their representativesConducts information search and extraction, for preparation of legal descriptions, while ensuring compliance with intent of the deed; and applicable procedures, ordinances, regulations, and guidelinesPrepares legal descriptions identifying land and improvement values on subdivided or joined parcels of property; makes scale drawings as necessaryPerforms data entry and maintenance of information, logs, and records pertaining to changes of ownership, division and joins of real property, and other related dataPerforms calculations of land and real property values, as neededCorresponds with appropriate persons via e-mail, letter, telephone call or face-to face to verify and correct property descriptions and property ownership that are found to be at variance with tax recordsPerforms other related duties as requiredSupervisory Responsibilities:
NoneMINIMUM QUALIFICATIONS:
To qualify for this position, an individual would have a combination of education, certification, training, and/or experience equivalent to what is described below.
High school diploma or GED and three (3) years of experience in title/abstract searching, real property records administration, preparing or interpreting legal property descriptions, real property appraisal, or other related experience involving the ownership, transfer, or valuation of real property; OR an associate degree in a related field and one (1) year of qualifying experience as described above.
In addition to meeting the minimum qualifications listed above, an individual must be able to perform each of the established essential functions in order to perform this job successfully.
Special Qualifications (May be required depending on area of assignment):
Valid Florida Driver’s LicenseAssignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations Other knowledge, skills, abilities, and credentials required for a specific positionKNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of appraisal practices and procedures related to abstracts of title, legal property descriptions and other technical property dataKnowledge of department policies and procedures for the preparation, production and maintenance of reports, documentation, and records Skill in the use of Microsoft Office products (Word, Outlook, and Excel) and applicable department or organization specific software and ability to learn and become proficient in the use of other specialized software as may be required Skill in researching and resolving questions, issues, and concerns related to abstracts of title, legal property descriptions, and other technical property dataAbility to clearly communicate and understand information in English, both orally and in writing Ability to manage multiple priorities to ensure that deadlines are met Ability to correctly interpret and efficiently implement all applicable policies and procedures Ability to use reasoning skills that minimize duplication of efforts, including but not limited to comparing, classifying, analyzing, and coordinating Ability to research requests for property appraisal information from multiple sources, to include- files, records, accounts, databases, internet, and from various agencies, companies or other government sourcesAbility to perform mathematical and geometrical computations used in property valuationAbility to establish and maintain effective working relationships with those interacted with during work regardless of race, religion, color, national origin, disability, marital status, gender, age, pregnancy or any other class protected by law.The job description does not constitute an employment agreement between the Hillsborough County Property Appraiser and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
The Hillsborough County Property Appraiser is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, this organization provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
JOB TITLE
Appraiser II
Role & Level:
P2
DEPARTMENT:
Valuation
Pay Grade:
5
WORKER CATEGORY:
Regular
FLSA Status:
Non-Exempt
JOB SUMMARY:
Performs lead worker duties collecting real estate valuation data and valuing residential, commercial, industrial, and agricultural property for the preparation of the tax roll for the Hillsborough County Property Appraiser (HCPA).
Work is performed independently under general supervision with moderate latitude in the use of initiative and independent judgment. Position typically requires processing and interpreting of less clearly defined issues.
ESSENTIAL FUNCTIONS:
The essential functions listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Collects, records, and updates data related to real estate property location, size, use, purchase and market valuePlans, organizes, and prepares daily work activities by reviewing deeds and legal descriptions using the Clerk of the Circuit Court Information System (CRIS) and through the acquisition of property record cards, permits, and maps using the Computer Assisted Mass Appraisal System (CAMA)Conducts in-office inspections to locate, list, and value real estate property as described by property owners or contained in blue prints, building permits, and/or aerial photosConducts real estate appraisal review, confirmation, and follow-up inspectionsResearches and prepares valuation evidence for Value Adjustment Board hearings to support and defend valuations; attends and presents testimonial evidence at the hearingsPrepares sales comparisons to estimate values using CAMA and ensuring subject is uniform with other comparable properties within the same general areaTrains and provides guidance to new/existing coworkers and reviews other team members' work for quality and accuracyOversees corrections from other team members and assists with more complex properties; assigns tasks to other team members, as neededAssists with creating or updating training manuals for the departmentMeasures building structures and vacant land; draws sketches to scale; identifies structural features and characteristics; records and correctly codes descriptive data using CAMA; ensures compliance with Florida's Department of Revenue requirementsResponds to property valuation inquiries from staff and the general public via phone calls, walk- ins, and chat systemAnswers incoming customer service calls and answers questions Conducts field inspections and takes photos of property, as neededRecords information for real estate property valuation on prescribed forms and compiles and reviews various reportsPerforms minor safety and operational checks of assigned vehiclePerforms other related duties as requiredSupervisory Responsibilities:
NoneMINIMUM QUALIFICATIONS:
To qualify for this position, an individual would have a combination of education, certification, training, and/or experience equivalent to what is described below.
Successful completion of International Association of Assessing Officers (IAAO) Courses 101 and 102; OR Licensed Residential Appraisal Courses AB-I and AB-II; OR equivalent appraisal coursework from an accredited appraisal education provider (e.g., McKissock, Appraisal Institute, or other nationally recognized appraisal education provider), including coursework comparable to Basic Appraisal Principles, Basic Appraisal Procedures, Residential Site Valuation & Cost Approach, and Residential Sales Comparison & Income Approaches, is required.
In addition, an individual must possess one of the following:
High school diploma or GED and seven (7) years of experience as an appraiser in a government property appraiser's office; ORAssociate degree in a related field and five (5) years of experience as listed above; ORBachelor's degree in a related field and three (3) years of experience as listed above.In addition to meeting the minimum qualifications listed above, an individual must be able to perform each of the established essential functions in order to perform this job successfully.
Special Qualifications (May be required depending on area of assignment):
Valid Florida Driver’s LicenseAssignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situationsOther knowledge, skills, abilities, and credentials required for a specific positionKNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of state and county laws, ordinances, and regulations governing real estate review and evaluationKnowledge of real estate property appraisal and construction principles, practices, methods and proceduresKnowledge of construction materialsKnowledge of department policies and procedures for the preparation, production and maintenance of reports, documentation, and recordsSkill in the use of Microsoft Office products (Word, Outlook, and Excel) and applicable department or organization specific software and ability to learn and become proficient in the use of other specialized software as may be requiredSkill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Skill in using mathematics required for the workSkill in adapting to a changing work environment, competing demands and ability to deal with frequent change, delays or unexpected events Ability to identify, evaluate and record structural features, construction methods and quality, and/or zoning, size, and useAbility to identify and evaluate real estate property location, size, use, purchase, and market valueAbility to read and interpret maps, blueprints, plats and aerial photosAbility to clearly communicate and understand information in English, both orally and in writingAbility to follow oral and written instructionsAbility to manage multiple priorities to ensure that deadlines are metAbility to correctly interpret and efficiently implement all applicable policies and procedures Ability to use reasoning skills that minimize duplication of efforts, including but not limited to comparing, classifying, analyzing, and coordinatingAbility to establish and maintain effective working relationships with those interacted with during work regardless of race, religion, color, national origin, disability, marital status, gender, age, pregnancy or any other class protected by law.The job description does not constitute an employment agreement between the Hillsborough County Property Appraiser and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
The Hillsborough County Property Appraiser is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, this organization provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
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