Highline is committed to bringing the power of the internet to underserved communities across the United States. We empower our communities to thrive, with instant access to opportunities that come from fully participating in today’s digital world. We are looking for enthusiastic and committed individuals that are driven to provide extraordinary customer service and become part of a supportive team that focuses on caring, positivity, and growing our family. See our website at www.highlinefast.com
Job Summary:
Highline, a telecommunications provider, is searching for a Broadband Design Engineer to join its team. The desired individual will be responsible for preparing detailed construction and installation design for fiber projects including but not limited to cost estimates, securing permits, easements, and rights-of-way, staking sheets and as-builts, procurement of equipment and material, field inspections, and maintaining accurate plant records.
The individual should be skilled in both project and people management as this role interacts with various levels of company staff, the general public, contractors, other utilities, consultants, government, and regulatory agencies.
Essential Duties:
Performs engineering activities associated with the design of fiber networks in conjunction with meeting project timelines.Prepares detailed construction and installation drawings and estimates equipment, labor, and material costs.Works closely with purchasing clerk on inventory control.Makes job safety a priority in all duties.Maintains accurate and complete documentation of equipment, systems and related facilities.Provides work order estimates that are within 10% of the actual cost.Inspection of work orders, verification of staking sheets and As-Builts.Interacts with employees and other departments, attends and participates in inter-departmental planning meetings to coordinate and communicate activities related to the successful completion of projects.Engineers and prepares work order documentation and Method of Procedure (MOP) for completion of projects associated with areas of responsibility.Reviews and makes recommendations to supervisory personnel for new and improved engineering practices and technology.Assists in the preparation of short term and long-range planning documents, including projections of growth and demand for existing and new services.Trains company employees as requested on topics related to job functions.Comply with all policies and procedures.Performs other duties as assigned by the Company.Knowledge, Skills & Abilities:
Exceptional written and verbal communication, time management and interpersonal skillsKnowledge of telecommunication construction and engineering practices and principalsKnowledge and/or familiarity with Innovative Solutions (Mapkit) engineering platform a plusAbility to read and interpret technical documents and forms including work orders, staking sheets, and schematics.Ability to communicate with customers, employees, and various business contacts in a professional and courteous manner.Ability to work independently and with minimal supervision.Ability to make sound business decisions using experience and available information.Ability to work within a team environment.Ability to TravelEducational Requirements:
A Bachelor’s degree in Engineering is preferred. A minimum of 5 years of experience working in an engineering role with an emphasis on outside plant design may be substituted for the degree requirement.Familiar with personal computer operations and the basic use of engineering software (i.e. AutoCAD, Microsoft Office Suite, GEO-spatial, Atlas, Crystal Reports).Able to read and understand the plant maps, staking sheets, database fields, continuing property units to ensure correct and accurate data posting or to assist technicians and contractors in completing work.Demonstrates good work standards and decision-making skills, completing assignments using accepted procedures, and ensuring complete confidentiality of records.Ensures customer satisfaction by seeing that needs are met in a realistic time frame and is able to deal with customers in a pleasing and efficient manner under difficult circumstances.Must have a valid driver’s license.Job Type: Full-time
Highline Services, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Highline is committed to bringing the power of the internet to underserved communities across the United States. We empower our communities to thrive, with instant access to opportunities that come from fully participating in today’s digital world. We are looking for enthusiastic and committed individuals that are driven to provide extraordinary customer service and become part of a supportive team that focuses on caring, positivity, and growing our family. See our website at www.highlinefast.com
Job Summary:
Highline, a telecommunications provider, is searching for a Broadband Design Engineer to join its team. The desired individual will be responsible for preparing detailed construction and installation design for fiber projects including but not limited to cost estimates, securing permits, easements, and rights-of-way, staking sheets and as-builts, procurement of equipment and material, field inspections, and maintaining accurate plant records.
The individual should be skilled in both project and people management as this role interacts with various levels of company staff, the general public, contractors, other utilities, consultants, government, and regulatory agencies.
Essential Duties:
Performs engineering activities associated with the design of fiber networks in conjunction with meeting project timelines.Prepares detailed construction and installation drawings and estimates equipment, labor, and material costs.Works closely with purchasing clerk on inventory control.Makes job safety a priority in all duties.Maintains accurate and complete documentation of equipment, systems and related facilities.Provides work order estimates that are within 10% of the actual cost.Inspection of work orders, verification of staking sheets and As-Builts.Interacts with employees and other departments, attends and participates in inter-departmental planning meetings to coordinate and communicate activities related to the successful completion of projects.Engineers and prepares work order documentation and Method of Procedure (MOP) for completion of projects associated with areas of responsibility.Reviews and makes recommendations to supervisory personnel for new and improved engineering practices and technology.Assists in the preparation of short term and long-range planning documents, including projections of growth and demand for existing and new services.Trains company employees as requested on topics related to job functions.Comply with all policies and procedures.Performs other duties as assigned by the Company.Knowledge, Skills & Abilities:
Exceptional written and verbal communication, time management and interpersonal skillsKnowledge of telecommunication construction and engineering practices and principalsKnowledge and/or familiarity with Innovative Solutions (Mapkit) engineering platform a plusAbility to read and interpret technical documents and forms including work orders, staking sheets, and schematics.Ability to communicate with customers, employees, and various business contacts in a professional and courteous manner.Ability to work independently and with minimal supervision.Ability to make sound business decisions using experience and available information.Ability to work within a team environment.Ability to TravelEducational Requirements:
A Bachelor’s degree in Engineering is preferred. A minimum of 5 years of experience working in an engineering role with an emphasis on outside plant design may be substituted for the degree requirement.Familiar with personal computer operations and the basic use of engineering software (i.e. AutoCAD, Microsoft Office Suite, GEO-spatial, Atlas, Crystal Reports).Able to read and understand the plant maps, staking sheets, database fields, continuing property units to ensure correct and accurate data posting or to assist technicians and contractors in completing work.Demonstrates good work standards and decision-making skills, completing assignments using accepted procedures, and ensuring complete confidentiality of records.Ensures customer satisfaction by seeing that needs are met in a realistic time frame and is able to deal with customers in a pleasing and efficient manner under difficult circumstances.Must have a valid driver’s license.Job Type: Full-time
Highline Services, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Job Summary:
Supervises the operation, installation and maintenance of telecommunications central office switching systems, outside plant facilities, voice, video, data equipment/services and other associated telecommunications and computer equipment. Drives capital projects and ensures on time completion. Also serves as the liaison between the Company, subscribers and external entities.
Duties/Responsibilities:
Supervise, coordinate and perform tasks associated with the engineering, installation, preventive and maintenance activities related to all Internet systems, central office equipment, wireless, microwave and fiber optic transmission facilities, and plant facilities.Establishes and maintains effective communication with management, staff, customers, and external entities (i.e. State, County, and City Officials, Community Organizations, etc.)Supervises personnel, which includes work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.Responsible for employee development, which includes cross training, motivation, and performance evaluations.Assists with budgeting and planning processes.Ensures all policies and approved methods are followed and used uniformly by all contractors.Prepares, reviews, and maintains various documents such as invoicing, forms, central office records, network records, inventory control, and other reports as needed.Oversees the buildings and grounds; (i.e. HVAC, generators, janitorial staff, landscaping, miscellaneous maintenance and etc.)Promotes and adheres to all safety policies and procedures, ensures staff has necessary licenses and certifications.Other duties as assigned.Competencies
Bachelor’s degree in electronics, computer technology, information systems, or a related field.5 years’ experience in the telecom industry, with a minimum of 2 years in a successful supervisory capacity.Strong analytical skills and ability to establish business and financial justifications for marketing initiatives.Employee development and performance management skills.Strong interpersonal skills to handle sensitive and confidential situations. The ideal person for this job would be a team player, personable, professional, upbeat, and energetic, takes initiative, uses tact and diplomacy.Work requires continual attention to detail. Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.The successful candidate must have the initiative to resolve problems and seek answers independently and enthusiastically persist until goals are achieved.The ideal candidate will possess extensive knowledge in telecommunications operations and at least a working knowledge of business office practices, customer service, outside plant, central office, IT / networking, and engineering practices and principles.Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 50 pounds at times.Must be able to pass pre-employment screenings (Drug and Background), as well as Random Selections.Job Type: Full-time (Exempt)
Highline Services, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Read LessJob Summary:
Customer Service Excellence: All jobs carry with them an overriding responsibility to provide extraordinary customer service in terms of quality, timeliness, and assistance. A commitment to service excellence is expected of all employees as they perform their tasks.
General Summary: Installs, maintains, and services voice, video (CATV/IPTV) and broadband services (IP, PBX, UC), copper and fiber optic cable lines and protection devices (NID/ONT), subscriber loop carrier systems (DLC & DSLAMS), and customer-owned wiring, including home networking. May also diagnose and repair trouble in switching equipment, computers, transport equipment (TDM / Ethernet), wireless systems (PTP & PTMP), and emergency power sources (battery plants, standby generators, etc.)
Coordinates with other departments on service installations and changes necessary to update billing, plant facilities, and other company records. Completes all installation and repair-related forms and reports. This position assists with routine tasks associated with the Telco/customer LAN and computer systems.
Works with the Lead Technician and/or management to identify new revenue
opportunities, develop and implement marketing plans and strategies and informs (educates)
community on products and services.
Duties/ Responsibilities:
Increase Job Knowledge by supporting Technicians II & III with their duties.Maintain a level of knowledge that would allow a timely installation and maintenance of systems, to adequately perform job duties in a timely and efficient manner.Communicates effectively so complete and accurate records for the network may be maintained according to Company standards and procedures.Installs and repairs all plant related infrastructure including but not limited to cable (copper & fiber), wireless, DLC/DSLAM systems, NIDS/ONT’s, modems, set top boxes, and customer owned inside wiring including home networking.Performs copper and fiber splicing to NID / ONT devices and the main distribution frame at the central office.Locates buried plant (copper and fiber)Assist Construction Team with installation of the fiber cable to the dwellingProvides On Call support and responds to service affecting outages and emergency situations Work is normally performed in all weather conditions, noise levels, hazardous conditions, and full range of outdoor and indoor work surfacesMaintain a clean and secure environment of company assets and propertyMaintain good attendance and appearanceOvertime may be required to meet project deadlinesTravel as necessary to meet demands of the businessMust have a valid (State) driver’s license and be insurable by Highline insurance carrier. Background check will be performed.Performs other related duties as assignedCompetencies:
Proficiency: Demonstrate proficiency in the following areas: Internal candidates must encompass skill set of a Broadband Technician and also be proficient in 12 of 24 or 50% of the following categories. Entry level technicians hired with few skill sets will be considered Apprentice until expertise is reached. External candidates who need training on basic knowledge will be given the title of Apprentice Technician.
Work is normally performed in all weather conditions, noise levels, hazardous conditions, and full range of outdoor and indoor work surfacesMaintain a clean and secure environment of company assets and propertyMaintain good attendance and appearanceOvertime may be required to meet project deadlinesTravel as necessary to meet demands of the businessMust have a valid (State) driver’s license and be insurable by Highline insurance carrier. Background check will be performed.Cable locates (Copper & Fiber)Installation and maintenance of voice and data (DSL, ADSL, VDSL, EOC, FTTH) services including but not limited to cross connects at central office and service terminals, mainline cable service drops, NID, and inside wiring.Installation and maintenance of video (CATV /IPTV) services, including but not limited to Coax Plant, VDSL, set top box provisioning and headend maintenance.Copper and fiber splicing and maintenance including but not limited to cable preparation, color code identification, installation, and reentry of splice closures, splicing and grounding.Coax splicing and maintenance including but not limited to operating test equipment (DSAM), cable preparation, installation and reentry of taps and amps, splicing and groundingOperating service equipment including bucket truck, various hand tools, copper and fiber testing equipment (Greenlee, EXFO, OTDR, Power Meter, etc.) and copper and fiber splicing equipment (710, MS², Fusion Machine, Splicing Trailer).Reading, interpreting, and maintaining documents such as cable records, plant maps, staking sheets, circuit diagrams and operating and maintenance instruction manuals.Demonstrate basic engineering skills to include but not limited to performing site surveys and creating network / plant drawings to assist engineering, provide redlines post project completion, assign inventory and perform monthly inventory true-up.Installation and maintenance of wireless Point to Point (PTP), Point to Multipoint (PTMP) (Cambium, Mercury, Trango, etc.,), WiMAX, network design, installation, and maintenance.Obtain Tower Climbing CertificationInstallation and maintenance of DLC /DSLAM systems (Adtran, AFC, Calix, Positron, etc.) relevant to the operations.Installation and maintenance of Unified Communications Hosted Platform (ANPI /TOLY)Installation and maintenance of PBX SystemsInstallation and maintenance of TDM Circuits (PRI, DS1, DS3)Installation and maintenance of Optical Circuits (OC3, OC12, OC48 etc.)Installation and maintenance of IP delivery (Ethernet, Ethernet over Copper (EOC)Knowledge:
Demonstrate knowledge in the following areas: Internal candidates must demonstrate knowledge in all areas.
Knowledge of telecommunications materials, supplies, and equipment relevant to the operationsKnowledge of company purchasing policies.Knowledge of company products and services.Knowledge of company policies and procedures.Knowledge of company time reporting process and account codesAbilities:
Demonstrate ability in the following areas: Internal candidates must demonstrate ability in all areas.
Ability to communicate with co-workers, customers, and various business contacts in a professional and courteous manner.Ability to pay close attention to detail.Ability to work independently and make sound technical decisions using information at hand.Ability to effectively function as a team player.Ability to organize and prioritize multiple work assignments.Ability to multitask while maintaining a high level of attention to detailAbility to communicate, both oral and written (electronic), in a professional and courteous mannerAbility to climb ladders and work at heights of 200 feet (Applicable to Wireless Operations)Ability to work well with limited supervisionExperience and Education:
Internal Candidates: Minimum of 1-year experience as a Broadband Technician is requiredExternal Candidates: Must be performing similar duties to those of a Broadband Technician I, or display proficiency, knowledge, and ability from current or previous experience to the satisfaction of Management.High School Diploma or GEDTwo-year technical college degree (coursework) in electronics, fiber optics and telecommunications technology or equivalent telephony experience in the installation and maintenance voice, video, and data services over copper, fiber and wireless networks is strongly preferred.Network + certification preferredExternal Candidates may not have experience with the same equipment and systems used at Highline but must be able to display to the satisfaction of Management that they possess the proficiency, knowledge, and ability of a similar depth and breadth as described in the list of requirements.Requirements:
Prolonged periods working outdoorsMust be able to pass pre-employment drug screen (and Random Selections)Must wear Personal Protective Equipment and use safety equipment, as designated Must be able to lift up to 50 pounds at timesMay be required to work on-call or long hours in case of network malfunction.Must be able to bend, stretch, kneel, and squat to perform repairs and inspections (Tower or pole climb may be required)Job Type: Full-time (Non-Exempt)
Highline Services, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Read LessHighline is a fast-growing fiber internet provider that brings superior speed and service to those in underserved areas. Our employees are highly motivated and internally driven to succeed. Highline is seeking professionals with a growth mindset that are looking to work in a team atmosphere. Our employees are leaders in their fields and are committed to helping our service grow. We are determined to hire candidates with values that fit our culture of leading, growing and working as a team!
Primary Duties/Responsibilities:
Skills & Abilities:
Ability to effectively communicate in a positive and professional manner through written and verbal communications in all interfaces with customers/public, fellow employees, and vendors.Strong reporting skills and ability to manage and present communications to the management team.Ability to use appropriate computer programs (including, but not limited to, Microsoft Office Suite, GIS based applications) which includes having proficient computer skills and the ability to adapt and learn as programs and processes change.Ability to work together as part of a team and help one another grow.Ability to appropriately prioritize and manage multiple requests at once.Ability to embrace change in the workplace while encouraging others to seek innovative approaches.Ability to work a flexible work schedule, as needed, to best serve our customers.Qualifications & Competencies:
3+ years working on various FTTP/FTTH (Fiber to the Home architectures) projects with focus on time, budget, and quality.Knowledge of underground and aerial fiber plant design and construction.Thorough knowledge of project management, asset management, and network construction in Utility easements, Public or Private rights-of-way, both underground and aerial permitting, including make ready.Thorough understanding of NESC codes related to construction of underground and overhead communication lines.Thorough understanding of safety practices and regulations regarding working in the road right-of-way or easement.Physical Requirements:
Prolonged periods sitting at a desk or in a vehicle.Must be able to lift up to 50 pounds at times.Must be able to pass pre-employment screenings (Drug and Background).Must have a valid Driver’s License.Highline Services, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability
Read LessHighline is a fast-growing fiber internet provider that brings superior speed and service to those in underserved areas. Our employees are highly motivated and internally driven to succeed. Highline is seeking professionals with a growth mindset that are looking to work in a team atmosphere. Our employees are leaders in their fields and are committed to helping our service grow. We are determined to hire candidates with values that fit our culture of leading, growing and working as a team!
Primary Duties/Responsibilities:
Skills & Abilities:
Ability to effectively communicate in a positive and professional manner through written and verbal communications in all interfaces with customers/public, fellow employees, and vendors.Strong reporting skills and ability to manage and present communications to the management team.Ability to use appropriate computer programs (including, but not limited to, Microsoft Office Suite, GIS based applications) which includes having proficient computer skills and the ability to adapt and learn as programs and processes change.Ability to work together as part of a team and help one another grow.Ability to appropriately prioritize and manage multiple requests at once.Ability to embrace change in the workplace while encouraging others to seek innovative approaches.Ability to work a flexible work schedule, as needed, to best serve our customers.Qualifications & Competencies:
3+ years working on various FTTP/FTTH (Fiber to the Home architectures) projects with focus on time, budget, and quality.Knowledge of underground and aerial fiber plant design and construction.Thorough knowledge of project management, asset management, and network construction in Utility easements, Public or Private rights-of-way, both underground and aerial permitting, including make ready.Thorough understanding of NESC codes related to construction of underground and overhead communication lines.Thorough understanding of safety practices and regulations regarding working in the road right-of-way or easement.Physical Requirements:
Prolonged periods sitting at a desk or in a vehicle.Must be able to lift up to 50 pounds at times.Must be able to pass pre-employment screenings (Drug and Background).Must have a valid Driver’s License.Highline Services, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability
Read LessAs a Locate Technician, you will be responsible for accurately identifying and marking underground fiber optic infrastructure in response to Texas 811 One-Call locate requests. This role is critical to preventing damage to network assets during excavation and construction activities. You will work independently in the field under the guidance of Highlines operations management, using specialized equipment and GIS systems to ensure safe and precise locates.
Key Responsibilities:Respond to Texas 811 Requests: Receive and manage daily locate tickets from the Texas 811 system, ensuring timely response and compliance with state regulations.Perform Field Locates: Use electromagnetic locating equipment, maps, and GIS data to identify and mark the location of underground fiber lines with paint and flags.Documentation & Reporting: Accurately document each locate, including photos, GPS coordinates, and ticket status updates. Submit reports through internal systems and Texas 811 portals.Asset Protection: Ensure the integrity of the fiber network by preventing third-party damage through accurate locates and proactive communication with excavators.Investigate breached fiber issues, complete incident reports, facilitate damage claims when fiber has been impacted due to construction issues in the field.Customer & Contractor Interaction: Communicate professionally with contractors, property owners, and internal teams to clarify locate boundaries and resolve issues.Compliance & Safety: Follow all safety protocols, state regulations, and company procedures. Maintain up-to-date knowledge of Texas 811 laws and best practices.Equipment Maintenance: Maintain and calibrate locating equipment regularly. Report any malfunctions or needs for replacement.Qualifications:High school diploma or equivalent; technical training or certifications in utility locating preferred.1+ years of experience in utility locating, preferably with fiber optic infrastructure.Familiarity with Texas 811 One-Call system and state excavation laws.Proficiency with locating equipment (e.g., Metrotech, Vivax, Radio detection).Ability to read and interpret utility maps, blueprints, and GIS data.Strong attention to detail and organizational skills.Valid Texas driver’s license with a clean driving record.Ability to travel as necessary.Preferred Skills:Experience with GIS platforms and mobile ticket management apps.Knowledge of underground construction practices.Strong communication and problem-solving skills.Physical Requirements:
Prolonged periods working outdoorsMust be able to pass pre-employment drug screen (and Random Selections)Must wear Personal Protective Equipment and use safety equipment, as designatedMust be able to lift up to 50 pounds at timesMay be required to work on-call or long hours in case of network malfunction.Must be able to bend, stretch, kneel, and squat to perform repairs and inspectionsHighline Services, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Read LessThe Operations Coordinator ensures efficient and professional operation of various day-to-day operational activities. This role supports operations managers, field supervisors, and associates by performing various tasks related to the organization, communication, and operational logistics.
Duties/Responsibilities:
Provide administrative support to field supervisors and field operations manager.Manage the communication of local construction activities, locations of work being performed.Execute clerical and general office duties such as setting up filing systems, data entry, typing, proofreading, copying, ordering supplies, etc.Coordinate document management.Handle potentially confidential and time-sensitive material appropriately.Provide oversight of critical data that facilitates day to day operations. Administrative assistance for Fleet management.Critical KPI tracking throughout the month.Street sheets from construction, tracking construction issues, etc. Track and report damages from installation activities and contractors (e.g., driveways, dog fences, propane lines, sprinklers).Administrative oversight checking of third party invoicing with predefined guardrails (Drop contractors and in home installer contractors). Support time tracking entry.Manage long drop pre-qualification processes.Handle drop bury coordination for previous temp drops, partial drops and related to repairs.Manage Hold-Construction updates and move orders.Administrative support for network transition for post M&A customer conversion. Coordinate commercial and MDU pre-field assessments. Ensure install contractor quality control tracking, order notes accountability, and billing accuracy for in bound locates request, manage requests, coordinate with internal resources, and administration with local market.Oversight of 3rd party billing related to in-bound locates.File drop related Permits and related documentation, and track to completion. Monitor and report plant damage incidents, including: Third-party or accidental cuts Summaries and invoicing for resolution activities Note: For Maintenance / Repair of cuts etc. owned by operations.Travel within specific market as necessary.Other duties as needed and as assigned.Competencies:
Professional work ethic.Extensive knowledge of office management procedures.Excellent verbal and written communication skills.Excellent interpersonal and customer service skills.Excellent organizational skills and attention to detail.Excellent time management skills with a proven ability to meet deadlines.Highly proficient with Microsoft Office Suite, such as Word, Excel, Outlook, and Teams, or related software.Must be reliable and have valid Driver’s License.Physical Requirements:
Prolonged periods sitting at a desk and working on a computerMust be able to lift up to 15 pounds at timesMust be able to pass pre-employment screenings (Drug and Background)Highline Services, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Read LessThe Operations Coordinator ensures efficient and professional operation of various day-to-day operational activities. This role supports operations managers, field supervisors, and associates by performing various tasks related to the organization, communication, and operational logistics.
Duties/Responsibilities:
Provide administrative support to field supervisors and field operations manager.Manage the communication of local construction activities, locations of work being performed.Execute clerical and general office duties such as setting up filing systems, data entry, typing, proofreading, copying, ordering supplies, etc.Coordinate document management.Handle potentially confidential and time-sensitive material appropriately.Provide oversight of critical data that facilitates day to day operations. Administrative assistance for Fleet management.Critical KPI tracking throughout the month.Street sheets from construction, tracking construction issues, etc. Track and report damages from installation activities and contractors (e.g., driveways, dog fences, propane lines, sprinklers).Administrative oversight checking of third party invoicing with predefined guardrails (Drop contractors and in home installer contractors). Support time tracking entry.Manage long drop pre-qualification processes.Handle drop bury coordination for previous temp drops, partial drops and related to repairs.Manage Hold-Construction updates and move orders.Administrative support for network transition for post M&A customer conversion. Coordinate commercial and MDU pre-field assessments. Ensure install contractor quality control tracking, order notes accountability, and billing accuracy for in bound locates request, manage requests, coordinate with internal resources, and administration with local market.Oversight of 3rd party billing related to in-bound locates.File drop related Permits and related documentation, and track to completion. Monitor and report plant damage incidents, including: Third-party or accidental cuts Summaries and invoicing for resolution activities Note: For Maintenance / Repair of cuts etc. owned by operations.Travel within specific market as necessary.Other duties as needed and as assigned.Competencies:
Professional work ethic.Extensive knowledge of office management procedures.Excellent verbal and written communication skills.Excellent interpersonal and customer service skills.Excellent organizational skills and attention to detail.Excellent time management skills with a proven ability to meet deadlines.Highly proficient with Microsoft Office Suite, such as Word, Excel, Outlook, and Teams, or related software.Must be reliable and have valid Driver’s License.Physical Requirements:
Prolonged periods sitting at a desk and working on a computerMust be able to lift up to 15 pounds at timesMust be able to pass pre-employment screenings (Drug and Background)Highline Services, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Read LessAs an Outside Sales Representative, you’re the spark that connects people to opportunity. You’ll promote Highline’s residential and commercial broadband services through local market outreach, community engagement, and creative self-driven promotion. This role gives you the freedom to succeed in your way—with a strong base salary and truly unlimited earning potential.
Duties/Responsibilities:
Build relationships and local networks that uncover new opportunities every day.Promote Highline products through events, community involvement, local businesses, and your own unique outreach style.Drive sales through authentic conversations, local presence, and a customer-first mindset.Follow up with interested customers and guide them toward the best service options.Keep customers informed, supported, and excited about new upgrades and product enhancements.Track your activity, manage your pipeline, and own your territory forecast.Support fun local events and neighborhood promotions that grow brand awareness.Celebrate wins and enjoy unlimited commission potential.Performs other duties as assignedCompetencies:
High school diploma or equivalent.1+ year of sales, customer service, administrative, or similar experience.Strong communication and people skills.Comfortable working independently and thinking creatively.Ready to be active in your community and enjoy talking with people.Physical Requirements:
Ability to walk, stand, and engage in fieldwork activities for prolonged periods Must be able to lift 15 pounds at times.Must have valid driver’s license and reliable personal vehicle to perform work-related duties and responsibilitiesMust be able to pass a pre-employment background check and drug screen (randoms)Highline Services, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Read Less