At Hispanic Housing our vision is to provide affordable housing that people are proud to call home. In creating quality housing, a safe and stable environment, and by providing superior customer service, we help create part of the foundation that enables people to make a better life for themselves, their families, their neighbors, and communities.
We are seeking an experienced Administrative Assistant to join our property management team in carrying out our vision for a section 8 development in the Lincoln Park community area in Chicago, IL. The candidate must excel in providing superior customer service to residents. This is a great opportunity to begin your career within property management and make a difference in people's lives. Position offers a competitive salary and excellent benefits
ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned.
Screens/Processes/References phone calls, inquiries & voicemail.Processes incoming/outgoing mail, courier items, and faxes.Types correspondence, documents and reports.Opens and distributes mail.Files, keeps record of management files in compliance with HUD regulations.Handles maintenance paperwork (i.e., filing reports, time sheets, schedules, appointments).MINIMUM QUALIFICATIONS
High school diploma or equivalent. College a plus.Administrative or customer service experience minimum 2 years.Must have or be able to obtain state Leasing License.Excellent grammar, written and verbal communication skills.Working knowledge of computers and software, such as MS Office Suite Energetic and highly motivated.Willingness to work in a team environment and prioritize multiple assignments.Ability to interact effectively with wide range of people.Diplomacy in handling problems of residents.Principals only -- No Recruiters
Read LessThe Asset Management & Property Operations Intern is a hybrid role designed to bridge on-site property management operations with portfolio-level asset management functions. This position provides hands- on exposure to affordable housing operations, financial performance monitoring, and data-driven decision-making.
The intern will support both departments through structured, task-based assignments focused on Yardi system utilization, financial and operational data review, and property performance tracking. Over time, the role will evolve from administrative and data validation tasks into deeper involvement in compliance, performance analysis, and operational strategy.
This role is ideal for candidates with backgrounds in urban planning, real estate, data analysis, or sustainability, who are interested in applying analytical skills within a mission-driven affordable housing environment.
ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned.
Property Operations Support (Foundation Phase)Assist Property Management teams with:
Data entry, file audits, and tenant record validationWork order tracking and operational reportingLeasing and occupancy reporting supportConduct basic Yardi data validation checks to ensure accuracy across propertiesSupport site teams with administrative and reporting needs
Asset Management & Financial Review (Core Function)
Perform Ledger Reviews:
Identify discrepancies in charges, payments, and balancesFlag unusual transactions for follow-up with accounting/site teamsConduct Rent Roll Reviews:
Validate unit status, rent levels, subsidy accuracy, and occupancyIdentify inconsistencies between rent roll, Yardi, and reported KPIsAssist with:
Monthly financial package review preparationVariance tracking (budget vs. actuals)Delinquency and bad debt analysis Yardi & Data Management (Key Skill Development)
Complete Yardi Voyager training within first 1–2 weeksMaintain and audit:
Tenant dataCharge codes and lease structuresOccupancy and leasing dataSupport troubleshooting of:
Data inconsistenciesReporting errorsSystem input gapsPortfolio Performance & KPI Tracking Assist in tracking key metrics across the portfolio:Occupancy (physical & economic)DelinquencyVacancy lossTurn timesContribute to internal dashboards and reporting toolsSupport “watchlist” property tracking and performance improvement initiatives
Cross-Functional Coordination Work directly with:Property Managers & SupervisorsAccounting teamCompliance teamThird-party vendorsHelp ensure alignment between:On-site operationsFinancial reportingCompliance requirements
Advanced Responsibilities (Growth Phase) As proficiency increases, intern will:
Assist with compliance file reviews (LIHTC/HUD basics exposure)Support coordination of corrections across teamsParticipate in identifying operational inefficienciesContribute to process improvements and reporting standardizationPERFORMANCE MANAGEMENT Weekly or bi-weekly check-ins with supervisor.Task completion tracking by property.Accuracy and consistency of data reviews.Growth in independent problem-solving and analysis.WORKING ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Position experiences interruptions, need for frequent shifting priorities, and deadlines.
PHYSICAL DEMANDS
The physical demands are representative of those that must be met by an employee in an office setting to successfully perform the essential functions of this job: talking, hearing, walking, sitting, standing, stooping, kneeling or crouching, reaching, handling; carrying and lifting objects, using office and computer equipment (visual contact and keyboard manipulation) as well as the telephone system.
Travel may be required for prospective developments and for meetings in the community.
Regular, predictable attendance is an imperative job function. Evening and weekend work may be required as job duties demand.
MINIMUM QUALIFICATIONSBachelor’s Degree or Master’s (candidate) in a related field (Real Estate, Finance, or Design Disciplines such as Architecture or Urban Planning).Must possess strong analytical and organizational skills; be detail oriented and be able to work on numerous projects concurrently.Strong proficiency in Microsoft Excel, Word, and other relevant software.PREFERRED QUALIFICATIONSDemonstrated interest in mission-driven real estate development, affordable housing, and/or community economic development.
Experience with data tools (Excel, GIS, or similar).
SUCCESS FACTORSStrong attention to detail (critical for Yardi + financial review).Ability to connect data to real-world operations.Proactive communication across teams.Willingness to learn systems and processes quickly.Analytical mindset with problem-solving ability.
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SUMMARY
The Chief Engineer is a union represented maintenance position that assists the Chief Engineer and/or the property manager with his/her responsibility in the maintenance, cleaning, servicing, heating, and operations of the premises. The Chief Engineer helps oversee the maintenance staff in a fair and consistent manner and will build and maintain professional relationships with coworkers as well as professional rapport with residents and contract laborers working on the property. The Chief Engineer is also expected to lead by example the workplace to further develop the individuals he/she is directing. May be required to live on site and will be required to be on a 24 hour on call schedule, in conformance with the collective bargaining agreement.
ESSENTIAL JOB FUNCTIONS include the following.
Is able to assist the Head Janitor with all his job functions Prioritizes work orders.Establishes daily/weekly work schedules for maintenance staff.Follows up on work assignments for efficient, thorough completion and resident satisfaction. Maintains proper records relevant to work completed and regularly updates administrative staff of work order status.Maintains record of types, and frequency of, service requests received.Makes recommendations for contract services and supervises contract maintenance workers.Maintain inventory of equipment, tools, and supplies monthly or as required.Recommends purchases of supplies, equipment, and services; obtains management approval before purchase.Trains new maintenance staff members and provides janitorial/maintenance assistance as needed.Maintains good security practices.Responsible for key control system for the entire property.Informs management of resident needs when appropriate.Repairs forced air furnaces and minor repairs to steam and hot water systems.Establishes preventive maintenance schedule work on all equipment.Maintains updated preventive maintenance information (e.g., location all equipment, of extra parts for appliances, equipment serial numbers, and service telephone numbers).Prepares and stays current on condition and turnover status of vacant apartments.Keeps workshops or utility room clean, orderly, and safe.Provides role model for maintenance staff by following all company procedures and providing excellent customer service.Identifies present and future needs of property.Ensures staff follows work safety procedures.Attends punch list inspections for all new units; handles construction related items.Obtains thorough knowledge of power, water, and gas turnoffs, clean-out traps, fire extinguishers and fire hydrants.Assists in all aspects of the property's maintenance, including grounds, custodial, preventive, corrective, deferred and emergency maintenance.Maintains exterior and public lighting.Clears gutters and downspouts.Repairs minor structural wear and damage to buildings.Cares for lawn, plants, shrubs, and flowers.Cleans sidewalks, alleyways, hallways, and public areas.Paints when required.Services appliances, equipment, plumbing, electrical system, etc.Picks up trash on property and cleans garbage area and dumpsters.Watches out for the unusual and reports it to management.Performs limited exterminating services when required.Attends staff and resident meetings as required.Assists with miscellaneous social program activities (e.g., set-up, pick-ups, clean-ups, etc.).Assists at other properties as needed.Perform other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Position is responsible for overseeing/assigning work of janitorial and maintenance staff and overseeing contractors on projects.
Provides input towards new employee hiring, training, and reviews.
WORKING ENVIRONMENT
The Chief Engineer perform their work in a residential apartment setting and will be working outdoors, indoors, office, and field/grounds while performing the essential functions of this job. Must be willing and able to work in cold, hot, wet, humid, smelly, dirty, and clean work environments to include garden, alley, parking lots, basement, roof, and office areas.
Position experiences interruptions and shifting priorities. May be required to deal with difficult people; expected to handle residents and visitors with calmness, diplomacy, and good social skills.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: required to stand; walk; use hands and reach with hands and arms; ability to lift, bend, squat, climb, and crawl repeatedly throughout the day and effectively communicate; The employee must lift and/or move up to 50 pounds on a regular basis. The employees will be using a variety of hand and power tools, chemicals, and paints. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regular, predictable, and punctual attendance are required job functions. This position also requires evening and weekend work as dictated by the on-call rotation schedule.
Travel required assigned sites and to purchase emergency supplies when needed.
MINIMUM QUALIFICATIONS
High school education or equivalent.3-5 years maintenance experience in apartment buildings.2 years' team lead experience required.Certificate of Training Program completion preferred. Must maintain union certifications as required by the position and the bargaining agreement.Must have or be able to obtain UPCS Inspections Certification with 6 months of hire.Basic computer skills including MS office software (Outlook, Excel & Word) preferred.Highly organized, able to multitask, and self-motivated.Able to work with lawn machinery and power tools.Working knowledge of electricity, plumbing, carpentry, painting, and refurbishing.Excellent interpersonal communication skills, including the ability to inspire, motivate and lead staff.Possess and maintain good safety habits.Willing to perform any task that is required (i.e., janitorial, gardening, etc.).Familiar with HVAC system and various appliances. Personable and trustworthy.Excellent customer service skills.May be required to live on site.Ability to lift 50 pounds.Confident, positive attitude.Bilingual in English/Spanish may be required depending on resident demographic of portfolio.Provide own hand toolsVehicle, insurance, and safe driving record.Must be willing to travel to various locations if needed.
UNION REPRESENTATION
This position is represented by a collective bargaining agreement between the company and the SEIU Local 1 union.
SUCCESS FACTORS
Oversees staff in a fair and consistent manner (i.e., does not play favorites).Communicates in a professional and friendly manner when interacting with staff, tenants, and others to build and maintain positive relationships.Keeps up to date on safety practices and implements them in the workplace.Prioritizes and delegates work efficiently to maximize business impact.Maintains organization in the workplace so that all requests are completed.Makes rational decisions based on fact and company expectations.Double-checks all reports to ensure accuracy.Sensitivity to diverse cultures.Attends eight (8) hours of continuing education annually.Can defuse a complicated issue between employees/residents. Read Less
SUMMARY
Property management as a career isn’t for everyone - hard work, many details and sometimes under appreciated. But for you who are considerate, thoughtful and one who loves administrative duties and challenges, it is also very rewarding and never boring in knowing that you are doing a job that makes a positive difference in people’s lives.
At Hispanic Housing Development Corporation our purpose is to provide quality, affordable housing to people working to achieve the American dream –bettering themselves and providing for their families. As an Assistant Property Manager you are key to making that happen by:
Working with your team by using your leasing experience and your can do attitude to carry out the day-to-day operations of the property.Improving the lives of residents and applicants through your friendly, caring nature in all your interactions with them.Utilizing your eye for detail as well as your software and organizational skills in keeping files organized and the office working like a well-oiled machine.Having an appetite for learning in order to obtain the required certifications & licenses, become a pro with the systems & processes, and grow your career.ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned.
Communicates all problems and special cases and makes recommendations to the Property Manager and the Property Supervisor.Processes recertifications (i.e., sets up interviews, assist with filling out forms, follows up with processing information, performs rent calculations, prepares leases).Inspects site grounds and common hallways on a regular basis.Monitors make-ready status of vacant apartments.Conducts housekeeping home visits, and marketing outreach to local agencies and businesses.Acts as a liaison and advocate on behalf of the residents to public and private agencies.Carries out rent collection program and follow-up procedures for delinquent rent and evictions in accordance with approved HHDC policies.Assists in supervising office staff, maintenance staff, and contract workers.Mandatory Job Qualifications
High school diploma (minimum). Some College Preferred.Affordable Housing Experience a must.2+ years of multi-family property management experience.Must have or obtain leasing license with 6 months of hire.Knowledge of Fair Housing laws and regulations.Excellent customer service skills as well as attention to detail.Proficient with MS Office Suite and property management software.Vehicle, insurance and good driving record required.Bilingual in (English/Spanish) a plus.Salary based on education & experience. Excellent benefits include medical, dental, vision, life insurance, paid time off and more.
Principals only -- No Recruiters
Read LessSUMMARY
The Carpenter works as part of a construction team to renovate and repair residential apartment buildings. Responsibilities include routine crafts tasks, as well as those associated with preventive maintenance, special repairs, capital construction and emergency/safety projects. The carpenter will be required to travel to multiple sites that are part of the CHA portfolio.
This position will be paid according to the applicable Davis-Bacon wage determination for carpenter classifications. This includes both hourly wage and applicable fringe benefits.
ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned.
Install, repair and maintain exterior and interior doors, door castings, trim, hinges, locks, dead bolts, peep holes, door closures, and kick plates. Drills holes in doors for installation of peep holes, hinges, back sets, dead bolts, etc. Sets door jams and hang doors.
Install, repair and maintain residential cabinets (in kitchen and bathroom areas as needed).
Repair, maintain, and install windows, both horizontal and vertical. Replace window frames, glass, and hardware.
Repair, maintain, and install floor tile, ceramic tile, and masonry tile.
Repair, replace, maintain and install wall boards, sheet rock, weather stripping, base boards, insulation, waterproofing materials and suspended ceilings.
Form, pour and finish concrete as needed.
Layout walls door openings, window openings, headers and joints using modern construction techniques.
Read and interpret blueprints drawings, specifications, technical publications, etc.
Prepare invoices for materials and order materials, tools and equipment as needed (in compliance with Tropic procurement guidelines and procedures).
Perform inspections and determine carpentry needs, damage to and advise management staff of carpentry standards.
Repair sliding, fences, gates, block and brick walls, etc.
Repair, maintain, construct and install cabinets, vanities, counter tops, drawings, cabinet doors and shelves. Install Formica, cut and fit trim splash boards, etc.
Repair, maintain and install steps, handrails, guard, risers, nosing, etc.Performs or assists in the repair of replacement of broken or damaged floor tile.
Performs or assists in the installation, maintenance and repair of doors, windows, locks, roofs, gutters, downspouts and more complicated maintenance tasks.
Performs preventative maintenance tasks on buildings as needed.
Repairs or replace roof shingles, decking, fascia boards, flashing and roofing paper as needed.
Repairs broken windows, screens, storm doors, door or window closures, mirrors, medicine cabinets, vanities, etc.
Ensures job site safety.
Performs other related duties as required.
WORKING ENVIRONMENT
While performing the duties of this job, the employee could be frequently exposed to moving equipment, mechanical parts and vibration. The employee is occasionally exposed to high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; and risk of electrical shock while in the field. The noise level in the work environment is occasionally high and usually moderate.
PHYSICAL DEMANDS
The physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Employee must be able to travel by car.
Regular, predictable attendance is an imperative job function. Evening and weekend work may be required as job duties demand.
MINIMUM QUALIFICATIONSMinimum High School diploma or (GED) equivalent.
Graduate of an accredited Carpenter apprenticeship program and two years of experience at a journeyman level, or an Associate's degree related to field or four years of equivalent experience required.
Two years of construction experience in residential apartment buildings or related field.
Two years of experience in millwork, trim, molding, cutting stairs, metal framing, and installing/replacing partitions, doors, windows, and cabinets.
Skillset to work with various materials such as wood, plastic, drywall, etc., and work on scaffolding and ladders.
Extensive knowledge of power tools, including skill saw, miter saw and jigsaw
Possession of basic hand tools and reliable transportation to job sites
Proactive, persistent, and helpful.
Ability to work in a team-oriented fashion.
Good communication and interpersonal skills.
Ability to read, write and perform all required math commensurate with field of responsibility.
Familiarity with all building codes related to field.
Knowledge and experience in scheduling, estimating routine duties, purchasing.
Ability to work efficiently and meet deadlines.
Completed OSHA safety training.
Valid driver’s license, vehicle, insurance and good driving record.
SUCCESS FACTORSCommunicates in a professional and friendly manner when interacting with customers, contractors, leadership team, coworkers, and others to build and maintain positive relationships.Ability to work in a fast-paced environment with strict timelines.Keeps up-to-date on safety practices and implements them in the workplace.Makes rational decisions based on fact and company expectations.Sensitivity to diverse cultures. Read Less
At Hispanic Housing our vision is to provide affordable housing that people are proud to call home. In creating quality housing, a safe and stable environment, and by providing superior customer service, we help create part of the foundation that enables people to make a better life for themselves, their families, their neighbors, and communities.
The Assistant Property Manager assists the Property Manager with day to day operations to ensure successful day-to-day operations of the property. The Assistant Property Manager must be able to interact with a wide range of people and display courtesy and diplomacy in handling residents’ and property situations. In the Property Manager’s absence or in emergency situations, the Assistant Property Manager must be able to assume the Property Manager’s responsibilities under the direction of the Property Supervisor.
ESSENTIAL JOB FUNCTIONS include the following.
Communicates all problems and special cases and makes recommendations to the Property Manager and the Property Supervisor.Processes re-certification (i.e., sets up interviews, assist with filling out forms, follows up with processing information, performs rent calculations, prepares leases).Inspects site grounds and common hallways on a regular basis.Monitors make-ready status of vacant apartments.Conducts housekeeping home visits, and marketing outreach to local agencies and businesses.Acts as a liaison and advocate on behalf of the residents to public and private agencies.Carries out rent collection program and follow-up procedures for delinquent rent and evictions in accordance with approved HHDC policies.Assists in supervising office staff, maintenance staff, and contract workers.Other duties may be assigned.Mandatory Job Qualifications
Fluency in written and spoken English/Spanish is a must. High school diploma (minimum); 2-year or 4-year degree a plus.Affordable Housing Experience a must.Must have or obtain leasing license within 6 months of hire.Must have or obtain a COS certification within 6 months of hireKnowledge of Fair Housing laws and regulations.Excellent customer service skills as well as attention to detail.Proficient with MS Office Suite and property management software.Salary based on education & experience. Excellent benefits include medical, dental, vision, life insurance, paid time off and more.
Principals only -- No Recruiters
Read LessThe Assistant Property Manager assists the Property Manager with day to day operations to ensure successful day-to-day operations of the property. The Assistant Property Manager must be able to interact with a wide range of people and display courtesy and diplomacy in handling residents’ and property situations. In the Property Manager’s absence or in emergency situations, the Assistant Property Manager must be able to assume the Property Manager’s responsibilities under the direction of the Property Supervisor.
ESSENTIAL JOB FUNCTIONS include the following.
Communicates all problems and special cases and makes recommendations to the Property Manager and the Property Supervisor.Processes recertification (i.e., sets up interviews, assist with filling out forms, follows up with processing information, performs rent calculations, prepares leases).Inspects site grounds and common hallways on a regular basis.Monitors make-ready status of vacant apartments.Conducts housekeeping home visits, and marketing outreach to local agencies and businesses.Acts as a liaison and advocate on behalf of the residents to public and private agencies.Carries out rent collection program and follow-up procedures for delinquent rent and evictions in accordance with approved HHDC policies.Assists in supervising office staff, maintenance staff, and contract workers.Other duties may be assigned.Mandatory Job Qualifications
High school diploma (minimum). Some College Preferred.Affordable Housing Experience a must.2+ years of multi-family property management experience.Must have or obtain leasing license with 6 months of hire.Knowledge of Fair Housing laws and regulations.Excellent customer service skills as well as attention to detail.Proficient with MS Office Suite and property management software.Vehicle, insurance and good driving record required.Salary based on education & experience. Excellent benefits include medical, dental, vision, life insurance, paid time off and more.
Compensation package includes salary based on experience, health, vision, dental and life insurance, paid vacation and more.
Principals only -- No Recruiters
EOE
Read LessAt Hispanic Housing our vision is to provide affordable housing that people are proud to call home. In creating quality housing, a safe and stable environment, and by providing superior customer service, we help create part of the foundation that enables people to make a better life for themselves, their families, their neighbors, and communities.
We are seeking an experienced Assistant Property Manager to join our team and help us carry out our vision for a Polish Senior Supportive Housing Sec 8 residential building in Chicago, IL. This is a great opportunity to expand your career within property management and make a difference in people's lives. Position offers a competitive salary and excellent benefits.
ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned.
Communicates all problems and special cases and makes recommendations to the Property Manager and the Property Supervisor.Processes re-certification (i.e., sets up interviews, assist with filling out forms, follows up with processing information, performs rent calculations, prepares leases).Inspects site grounds and common hallways on a regular basis.Monitors make-ready status of vacant apartments.Conducts housekeeping home visits, and marketing outreach to local agencies and businesses.Acts as a liaison and advocate on behalf of the residents to public and private agencies.Carries out rent collection program and follow-up procedures for delinquent rent and evictions in accordance with approved HHDC policies.Assists in supervising office staff, maintenance staff, and contract workersMINIMUM QUALIFICATIONS
High school diploma (minimum). Some College Preferred.Affordable Housing Experience a must. 2+ years of multi-family property management experience.Must have or obtain leasing license with 6 months of hire.Must be bilingual in Polish or SpanishKnowledge of Fair Housing laws and regulations.Excellent customer service skills as well as attention to detail.Proficient with MS Office Suite and property management software.Vehicle, insurance and good driving record required. .Salary based on education & experience. Excellent benefits include medical, dental, vision, life insurance, paid time off and more.
Principals only -- No Recruiters
Read LessSUMMARY
The Helper A Janitor is a union represented position responsible for keeping exteriors, public areas, vacant units, sidewalks, and alleyways of property clean and safe. The A Janitor performs timely work order service, quality make-ready programs, and cost-effective inventory control of the property. This position will also be expected to assist in other types of basic maintenance such as grounds and other janitorial duties when necessary. Required to be on a rotational “24 hour on call” as scheduled.
ESSENTIAL JOB FUNCTIONS include the following.
Complete tasks as assigned by the Head or Assistant Head Janitor or the property manager.
Participate in a stand-by emergency schedule for evening, weekend, and holiday coverage.
Perform scheduled maintenance on all equipment, based on the manufacturers’ recommendations and operating manuals.
Inspect all units, buildings, and public areas periodically and perform repairs and janitorial assistance as needed.
Check and replace outside and hallway lights, as well as public area lighting.
Possess knowledge regarding water and gas meter cutoffs, all apartment fixture cutoffs and sewer cleanouts.
Keeps in clean and orderly condition the following: office, maintenance room, hallways, porches, public areas (laundry room, basement), back yard, and exterior building.Performs minor and routine painting, plumbing, electrical wiring, and other related maintenance activities using hand tools.Cleans and replaces air conditioner filters.Make sure storage areas and entrances are locked and adequate lighting is maintained.
Assists in apartment ‘move-in’ and ‘move-out’ inspections and unit turnover.
Repairs forced air furnaces and minor repairs to steam and hot water systems.
Participates in all maintenance projects.Performs light electrical repairs on items such as appliances, fixtures, switches, outlets, circuits, etc.Performs light plumbing work such as clearing stoppages, replacing fittings, etc.Replaces broken glass, tile, carpet, screens, garbage disposals, fixtures, appliances, draperies, and locks.Can paint interior and exterior.Performs carpentry work such as fitting doors, freeing windows, replacing, and building shelves, sanding, and refinishing wood.Assists in custodial work cleaning public areas by sweeping, mopping, vacuuming, emptying trash, cleaning windows, etc.Assists in grounds work when necessary: snow removal, lawn care, and gardening.Repairs concrete, masonry, roof, fencing when required.Performs limited extermination services when required.Notifies concerns to immediate supervisors.
SUPERVISORY RESPONSIBILITIES
None; except when filling in for the Head or Assistant Head Janitor direct maintenance staff, and contract workers.
The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORKING ENVIRONMENT
The Helper A Janitors perform their work in a residential apartment setting and will be working outdoors, indoors, office and field/grounds while performing the essential functions of this job. Must be willing and able to work in cold, hot, wet, humid, smelly, dirty, and clean work environments to include garden, alley parking lots, basement, roof, and office areas.
Position experiences interruptions and shifting priorities. May be required to deal with difficult people; expected to handle residents and visitors with calmness, diplomacy, and good social skills.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: required to stand; walk; use hands and reach with hands and arms; ability to lift, bend, squat, climb, and crawl repeatedly throughout the day and effectively communicate; The employee must lift and/or move up to 50 pounds on a regular basis. The employees will be using a variety of hand and power tools, chemicals, and paints. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regular, predictable, and punctual attendance are required job functions. This position also requires evening and weekend work as dictated by the on-call rotation schedule.
Travel required me to purchase emergency supplies when needed.
MINIMUM QUALIFICATIONS
High school education or equivalent.Sufficient experience to provide strong working knowledge of maintenance and repair practices and techniques.Minimum of 3 years of equivalent level experience, preferably in similar setting.A minimum of one year experience in a customer service-related industry and one year apartment maintenance experience combined.Must have or obtain UPCS Inspections certification.Personable and trustworthy.Show concern for a work safety programCan aid in and work in areas other than strictly repair maintenance (I.e., janitorial, custodial, gardening, painting, etc.).Must have or be able to attain/maintain union certifications as required by the position and the bargaining agreement.Ability to lift 50 pounds.Bilingual in English/Spanish may be required depending on resident demographic needs.Provide your own hand tools.Vehicle, insurance, and safe driving record.Must be willing to travel to various locations if needed.
UNION REPRESENTATION
This position is represented by a collective bargaining agreement between the company and the SEIU Local 1 union.
SUCCESS FACTORS
Exhibits knowledge of safety policies through work.Provides excellent customer service and maintains respect and professionalism when interacting with tenants and coworkers.Prioritizes work efficiently to complete work orders in a timely fashion.Exhibits timeliness by arriving on time for work as scheduled and can work well with minimal supervision.Collaborates well with coworkers to meet a common goal.Sensitivity to diverse cultures.Attends eight (8) hours of continuing education annually.Can defuse a complicated issue between employees/residents Read Less
Under the direction of the Property Supervisor, the Property Manager is responsible for the overall operation of the properties assigned, and the day to day implementation of those policies, procedures and programs that will assure well-managed, well-maintained buildings within established management operating and fiscal policies and assuring compliance with all regulatory agencies and investors. This includes developing within the assigned properties a supportive environment for all residents, assuring the properties’ sound fiscal management, maintaining an acceptable occupancy level, maintaining a clean, well-maintained buildings and grounds, managing the onsite staff and their duties, interacting with and supervising vendors.
The Property Manager must relate well to people and is required to provide leadership in developing a community and in facilitating a staff that functions as a team and is cooperative with each other, the residents, and visitors to the properties.
JOB DUTIES INCLUDE BUT NOT LIMITED TO:
Maintaining the Physical Asset Works closely with Maintenance Supervisor to monitor & schedule maintenance work (i.e. work orders, repairs, etc.) and ensure their timely completion. Approves rotating schedule of personnel for emergency maintenance. Conducts follow-up inspections of maintenance work and surveys resident satisfaction. Inspects site grounds and common hallways on a daily basis. Monitors and approves make-ready status of vacant apartments. Monitors/assists in yearly unit and site inspections. Recommends expenditures within budget allocations for physical repairs, replacement, and/or major improvements. Evaluates maintenance operations to determine efficiencies or areas cost saving potential. Ensures any construction-related problems are corrected. Ensures emergencies are handled promptly and HHDC corporate staff are properly notified.Safety and SecurityMarketing and LeasingResident and Community Relations Acts as a liaison and advocate on behalf of the residents to public and private agencies.Financial Reporting and Control Staff ManagementPerforms other duties as assigned.MINIMUM QUALIFICATIONS
High school diploma (minimum). College degree in Urban Planning, Business or related field preferred.
Must be bilingual in Spanish and English5+ years property management experience in a not-for-profit and/or real estate development, construction, or Property Management company required; must also have previous experience in managing affordable housing Section 8, Low-Income Housing Tax Credits (LIHTC) and or public housing.
Must have or be able to obtain within 6 months an AMP Leasing Certificate if required by state.
Must have, or be able to obtain within 6 months of hire, applicable certifications by type of affordable housing program of property: Public Housing Management Certification, Senior Housing Management Certification, RAD PBV Management Certification, and/or LIHTC Certification.
Must have to be able to obtain within 6 months of hire a UPCS Inspections Certification.
Knowledge of fair housing regulations.
Must have/obtain IREM Accredited Residential Manager (ARM) designation.
Excellent customer service skills with the ability to interact with a diverse group of personalities.
Computer literacy required; including working knowledge of MS Office Suite and property management software/systems preferred.
Basic math, strong attention to detail and high organizational skills are required.
Demonstrated strong time management and supervisory skills.
Must have excellent oral and written communication skills.
Excellent interpersonal communication skills, including the ability to inspire, motivate and lead staff.
Valid driver’s license, vehicle, insurance and good driving record.
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