Who We Are
At Heritage Werks, we believe every story deserves to be preserved and shared. We partner with world-class brands, sports franchises, fashion icons, and mission-driven organizations to safeguard their most meaningful materials and bring them to life in ways that inspire connection.
We preserve history. We protect generational legacies. And we do it with care, purpose, and a forward-thinking approach—honoring the past while making it relevant for today and meaningful for the future.
Role Overview
The Director of Quality Control ensures the integrity, accuracy, and consistency of archival practices across all collections in Archival Services. This role safeguards the department’s standards by developing and monitoring quality assurance frameworks, ensuring compliance with archival best practices, and implementing risk-mitigation strategies, that protect the accessibility and long-term preservation of assets. Serving as both a steward of auditory practice and a leader of continuous improvement, the Director of Quality Control strengthens accountability, enhances operational excellence, and upholds the company’s reputation as a reliable custodian of corporate and sports heritage.
Central to this role and its annual evaluations is the ability to positively influence the Archival Services department through a strong leadership presence that epitomizes Heritage Werks’ core values: integrity, empathy, teamwork and innovation.
Requirements
Responsibilities
Standard Operating Procedures
Lead the development and continual refinement of comprehensive Standard Operating Procedures (SOPs) that govern collection processing and maintenance, including but not limited to installation, iterative sorting, arrangement, description, housing, assessment, preservation, disposition, deaccessioning, labeling, and supply ordering.Ensure SOPs align with current professional standards and institutional policies while fostering consistent, transparent, and accountable archival practices.Collaborate with Archival leadership to document workflows and integrate institutional knowledge into formal procedures. Oversee the implementation, training, and periodic review of SOPS, ensuring staff adherence, operational efficiency, and adaptability to emerging archival technologies.Act as a peer reviewer for SOPs written by department colleagues.Auditing Collections
Primary auditory stakeholder for:o Legacy Collections
o Collections without Current LF Counts
o Collections Being Returned
o Collections Transferring Stewards
Consolidate auditory findings into processing and supply ordering templates that differentiate between client and business investment hours and fees. Ensure audits are conducted in accordance with metrics, timelines, and budgets outlined by SOWs and IR allocations. Prepare and deliver clear, weekly progress reports and data-driven updates to archival leadership while ensuring transparency, accountability, and alignment across departments.Collection audits may involve processing, descriptive cataloging, rehousing, labeling, governance, creating inventories, supply ordering, curating assets for digitization, and other archival tasks. Supervise provisional staff in the execution of audit necessary work to bring collections into alignment with best archival practice.In the absence of an execution stakeholder, the Director of Quality Control becomes the primary stakeholder via the auditory practice with the intent of partnering with Client Services and reactivating the account to revert it to servicing.Real-Time Project Intervention
Monitor active processing to identify quality risks and compliance gaps as they arise.Intervene directly in workflows to prevent the creation of new archival debt, ensuring materials meet established preservation, description, and access standards.Monitor metrics of records in active processing projects to maintain accurate figures for ongoing estimate building and metric tracking.Partner with Senior Archivists to resolve quality issues in real time, balancing preservation integrity with client deadlines and profitability goals. Implement corrective measures when needed and if the situation exceeds staff coaching, work with archival leadership to make workforce adjustments and resource reallocations.Track and document interventions to inform continuous improvement, training and future project risk assessments.Compile After Action Reviews (AARs) as directed by the Archival Services Chief of Staff.Continuous Improvement & Capacity Building
Analyze quality trends and recurring project issues to identify root causes and implement sustainable solutions.Develop and refine quality assurance protocols, workflows, and benchmarks to reduce archival debt and strengthen client deliverables.In conjunction with fellow Directors, design and deliver training programs to elevate staff skills in archival processing, preservation, and collection maintenance.Build organizational capacity by introducing tools, technology, and metrics that increase efficiency while maintaining archival best practices.Mentor Sr. Archivists, Archivists and Technicians to expand the department’s internal bench of quality expertise.Other Duties
Aid in cyclical disposition events.Engage in peer review and compile governance documents when requested on clients needing senior account leadershipLead collection relocations.Additional responsibilities and duties as assigned to contribute to the overall efficiency and success of the Archival Services Department’s goals and objectives.Qualifications
MLIS, MHP, or MA in Museum Studies, or related field. Certification from the Academy of Certified Archivists (ACA) preferred.7+ years of collection management and archival processing experience in diverse formats and high volumes.7+ years of project management, reporting, and scheduling experience. Ability to systematically survey collections for archival debt, identify cost effective solutions and use metric-based workflows to correct deficiencies.Advanced technical writing skills.Ability to travel, when needed.Experience reviewing the work of peers in a productive and constructive manner. Advanced interpersonal communication skills.Strong commitment to execution excellence and follow-through.Demonstrated exceptional attention to detail while juggling varied responsibilities.Must demonstrate the highest level of integrity and professionalism to work with sensitive information and materials.Comfortable working collaboratively with cross-functional teams, internally and with clients.Ability to excel in a deadline-oriented, dynamic, fluid environment that values creative problem solving, ownership, and collaborative teamwork.Experienced with Windows and Mac computer platforms.The ability to lift 40 pounds, climb a ladder, and maneuver within a warehouse workspace.Competencies
Attention to DetailTask Completion Space ForecastingSupply EstimatingPersonal AccountabilityShort- and Long-Term Strategic PlanningMulti-Workflow Project ManagementDiplomatic, Clear, and Concise Verbal and Written CommunicationDeadline Compliance and Time ManagementSmartsheet and Excel ProficiencyWrike ProficiencyCollaboration with Client Services on AuditsBenefits
Competitive salaryComprehensive medical, dental, and vision insurance401(k) with company matchPaid time off and holidaysOpportunities for professional growth and developmentEqual Opportunity Employer
Heritage Werks is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Read LessHelp Shape How History Is Experienced
At Heritage Werks, we believe archives are more than collections—they are powerful assets that connect people, tell stories, and support meaningful engagement.
We are seeking a Senior Archivist to lead archival processing, collections management, and client-facing archival strategy. This role combines hands-on archival work with project leadership and client engagement, helping organizations preserve and activate their collections.
Who We Are
Heritage Werks partners with leading brands, sports organizations, and cultural institutions to preserve and manage their most valuable historical materials.
Our work is grounded in care, precision, and collaboration. We focus on protecting what matters most while helping organizations better understand and use their collections.
Role Overview
This role is ideal for someone who wants to combine archival expertise with client interaction, strategy, and project ownership.
You will work closely with clients and internal teams to ensure collections are not only well preserved, but also organized, accessible, and positioned for meaningful use.
Requirements
What You’ll Do
Lead archival projects from assessment through completionPerform archival processing, including organizing, describing, and cataloging materials using metadata and cataloging best practicesEvaluate collections and determine appropriate processing and preservation approachesDevelop inventories, finding aids, and documentation to support access and discoveryApply records management and preservation best practices to ensure long-term care of materialsSupport and help prioritize digitization projects and digital asset management (DAM) initiativesCollaborate with cross-functional teams including archival, research, project management, and creativePartner with clients to understand their goals and provide strategic recommendations for collections usePresent insights, findings, and recommendations to clients in a clear and engaging wayLead and guide project execution, ensuring timelines, quality, and deliverables are metMentor and support team members through knowledge sharing and guidanceIdentify opportunities to improve workflows, processes, and efficiencyWhat You Bring
5+ years of experience in archival processing, collections management, or records managementMLIS with Archives and/or Cataloging specializationCertified Archivist (CA) preferredExperience working with clients, stakeholders, or cross-functional teamsStrong understanding of metadata standards, archival description, and cataloging practicesExperience with digitization projects and digital asset management (DAM) systemsStrong communication and presentation skillsAbility to manage multiple projects, timelines, and prioritiesExperience with databases, content management systems, and Microsoft OfficeComfortable working both independently and collaborativelyWillingness to travel occasionally as neededAbility to lift up to 40 lbs and work with physical collectionsWillingness to work at any Heritage Werks location based on business requirementsCore Competencies
Advanced archival judgment and decision-making Client orientation and consultative communication Accountability and ownership Focus on quality and precision Team leadership and mentorship Alignment with company values and project goalsSuccess in This Role Looks Like
High-quality, accurate archival processing and documentationWell-organized, accessible, and strategically positioned collectionsStrong client relationships and clear communicationSuccessful delivery of projects on time and within scopeImproved workflows and operational efficiencyBenefits
Why Join Heritage Werks
At Heritage Werks, you’ll be part of a team that values both the work and the people doing it. You’ll contribute to meaningful projects while continuing to grow your skills and experience.
We offer:
A supportive and collaborative environmentOpportunities for professional developmentDiverse projects across industriesCompetitive benefits, including health, dental, vision, and 401(k)Generous PTO, holidays, and winter breakEqual Opportunity Commitment
Heritage Werks is an Equal Opportunity Employer. We believe no one should be discriminated against based on age, disability, ethnicity, gender identity, religion, sexual orientation, or any other protected status under federal, state, or local law. We proudly support veteran employment opportunities for service members and their families.
Read LessRole Overview
Heritage Werks is seeking a Lead Archivist, Collections & Client Services to oversee and execute archival projects while serving as a key point of contact for client engagement. This role is responsible for ensuring high-quality archival processing, maintaining best practices, and supporting the effective use of collections across a variety of applications.
The ideal candidate brings strong archival expertise, experience managing complex projects, and the ability to work collaboratively with both internal teams and external clients.
About Heritage Werks
Heritage Werks partners with leading brands, sports organizations, and cultural institutions to preserve and manage their most valuable historical assets. Our work focuses on maintaining archival integrity while supporting practical and meaningful use of collections.
Requirements
Key Responsibilities
Manage and execute archival projects from initial assessment through completionConduct collection surveys and evaluate archival materials to determine processing needsOrganize, arrange, and describe archival collections following established standardsPerform detailed cataloging and metadata managementPrepare finding aids, inventories, and supporting documentationRecommend and implement appropriate preservation and storage practicesIdentify materials for digitization and support project planning effortsServe as a primary point of contact for clients, providing updates and recommendationsSupport the use of archival materials for business, research, and engagement purposesMentor and provide guidance to archivists and project staffEnsure adherence to timelines, quality standards, and project deliverablesCollaborate with cross-functional teams including digitization and project managementQualifications
Minimum 5 years of progressive archival experienceMLIS with Archives and/or Cataloging specialization requiredCertified Archivist (CA) preferredExperience managing archival projects and working with clients or stakeholdersStrong written and verbal communication skillsAbility to manage multiple projects and deadlines effectivelyExperience with digital asset management systems and databasesProficiency in Microsoft Office SuiteAbility to work independently and as part of a teamWillingness to travel as neededAbility to lift up to 40 lbs and handle archival materialsFlexibility to work across Heritage Werks locations based on business needsCore Competencies
Advanced archival judgment and decision-making Client orientation and consultative communication Accountability and ownership Focus on quality and precision Team leadership and mentorship Alignment with company values and project goalsBenefits
Why Join Heritage Werks
Heritage Werks offers a professional environment focused on quality, collaboration, and continuous improvement. Employees have the opportunity to work on diverse collections across industries while developing their expertise.
Benefits include:
Competitive compensation and comprehensive benefitsHealth, dental, and vision insurance401(k) with company contributionPaid time off, holidays, and an end of year winter breakProfessional development and growth opportunitiesEqual Opportunity Employer
Heritage Werks is an Equal Opportunity Employer. We believe no one should be discriminated against based on age, disability, ethnicity, gender identity, religion, sexual orientation, or any other protected status under federal, state, or local law. We proudly support veteran employment opportunities for service members and their families.
Read Less