Job Title: Maintenance Specialist
Reports to: Director of Operations
Location: Heritage Behavioral Health Center - Decatur and Clinton, IL (Macon and DeWitt Counties)
Schedule: 8a-5p; Monday–Friday. Occasional weekend work may be required.
Work Setting: In-Person; on-site across multiple Heritage facility locations
Position Overview:
Heritage Behavioral Health Center (HBHC) is a Certified Community Behavioral Health Clinic (CCBHC) providing comprehensive behavioral health and primary care services to individuals and families across central Illinois. We are seeking a reliable and skilled Maintenance Specialist to ensure our facilities remain safe, functional, and welcoming for the staff and individuals we serve.
As a Maintenance Specialist, you will perform routine maintenance, repairs, and inspections across our Decatur and Clinton facilities in Macon and DeWitt Counties. You will work closely with the Director of Operations and Safety team to ensure a secure, compliant, and well-maintained environment. At Heritage, we recognize that every role — regardless of title — directly impacts the individuals we serve. A safe, functional facility is foundational to the quality of care we provide.
Leadership & Team Expectations
Take pride inmaintaininga safe, clean, and functional environment for staff, clients, and visitors at all Heritage locationsDemonstrate reliability, accountability, and strong follow-through on all assigned maintenance tasks and work ordersCommunicate proactively with the Director of Operations and Safety teamregardingfacility concerns, supply needs, or compliance issuesCollaborate respectfully with staff across all departments and represent Heritage’s mission and values in every interactionTake initiative toidentifyand address facility issues before they are reportedCore Responsibilities:
Facility Maintenance & Repairs
Perform general maintenance and repair tasks across all Heritage facilities, including plumbing, electrical, HVAC, and carpentryConduct routine building inspections and complete preventive maintenance on scheduleRespond promptly to maintenance requestssubmittedthrough the Maintenance email systemProactivelyidentifyfacility issues and address them before they are formally reportedAssistwith general cleaning of Heritage’s main facility and provide support at off-site locations as neededGrounds & Seasonal Responsibilities
Perform snow and ice removal during inclement weather tomaintainsafe access to all Heritage facilitiesMaintain building exteriors and groundsin accordance withagency standardsCompliance & Safety
Assist the Director of Operations in ensuring all Heritage buildingscomply withOSHA and CARF facility standardsDocument all maintenance activities accurately and report issues to leadershipin a timely mannerFollow all safety protocols and procedures, including proper use of tools and personal protective equipmentLogistics & Vendor Support
Pick up orders from outside vendors and deliver supplies or other items to off-site Heritage locations as neededCoordinate with vendors and contractors as directed by the Director of OperationsPerform other duties as assignedconsistentwith this rolePerformance Expectations / What Success Looks Like
The Maintenance Specialist will be successful in this role when:
All Heritage facilities are consistentlymaintainedin a safe, clean, and functional conditionMaintenance requests are responded to promptly and resolvedin a timely mannerRoutine inspections and preventive maintenance are completed and documented on scheduleFacility issues areidentifiedand addressed proactively before they escalateOSHA and CARF compliance standards are consistently met across all Heritage locationsStaff, clients, and visitors experience Heritage facilities as welcoming, safe, and well-maintainedKnowledge, Skills and Abilities:
Knowledge of general building maintenance including plumbing, electrical, HVAC, and carpentryFamiliarity with OSHA safety standards, preventive maintenance principles, and routine building inspection processesStrong problem-solving and troubleshooting skills; ability to diagnose and resolve issues independentlyAbility to prioritize and manage multiple work orders and tasks simultaneouslyExcellent attention to detail and proactive approach toidentifyingfacility issuesStrong communicationand collaboration skills; ability to work effectively with staff across all departmentsAbility to lift 25+ pounds regularly; occasional heavy lifting and power tool operationrequiredAbility to work in both indoor and outdoor environmental conditionsEducation and Experience:
High school diploma or GEDrequiredPrior commercial or institutional maintenance experience preferredVocational training or certification in a relevant trade (plumbing, electrical, HVAC, or carpentry) preferredValid driver’s license, reliable transportation, and proof of current automobile insurancerequiredEquivalent combination of education and experience will be considered.
Physical Requirements and Working Conditions:
Regular standing, walking, bending, kneeling, climbing, and sustained physical activity throughout each shiftMust be able to lift 25+ pounds regularly; occasional heavy lifting and power tool operationrequiredExposure to both indoor and outdoor environmental conditions, including inclement weatherRegular use of hand and power tools, maintenance equipment, and cleaning chemicals; proper PPErequiredValid driver’s licenserequired; travel between Heritage facility locations in Macon and DeWitt CountiesrequiredMust adhere to all Heritage policies, procedures, and safety standardsCompensation & Benefits
Salary Range: $18.00–$24.00 per hour ($37,440–$49,920 annually), based on education and experience.
Heritage offers the following with this position:
Generous Time Off:Vacation,sick, personal, and holiday leaveWellness Benefits:Every other Friday off (paid), Employee Assistance Program (EAP), and fitness reimbursementInsurance:Health, dental, vision, flex spending accounts, andadditionallife insurance. Health insurance includes substantial agency contributions toward the cost.Retirement:401(k) and Roth optionsProfessional Growth:Tuitionassistanceand continuing education opportunities Read LessCommunity Support Specialist – Assertive Community Treatment (ACT)
Change Lives. Build Connections. Be the Difference.
Every day is an opportunity to help someone move toward stability, independence, and recovery.
At Heritage Behavioral Health Center, we believe behavioral healthcare is most powerful when it meets people where they are. That’s why our Assertive Community Treatment (ACT) Team provides compassionate, community-based support to adults living with serious mental illness and co-occurring disorders.
We’re looking for energetic, compassionate, and driven individuals to join our team as a Community Support Specialist (ACT) — a role designed for people who want meaningful work, strong team support, and the opportunity to make a lasting impact every single day.
This is more than a job. It’s a chance to help people reclaim hope and build healthier futures.
Why Heritage?
When you join Heritage, you become part of a team committed to caring for both the people we serve and the professionals who serve them.
What You’ll Love About Working Here
Collaborative, mission-focused culturePurpose-driven work that strengthens our communityEvery other Friday off — paid wellness dayCompetitive compensation based on education and experienceComprehensive benefits packageYour Impact as an ACT Community Support Specialist
As a Community Support Specialist, you’ll work directly with adults experiencing significant mental health challenges, providing intensive, recovery-focused services where they live and spend their time.
Rather than waiting for people to come to us, ACT brings support into the community — helping individuals navigate real-life challenges while building confidence, stability, and independence.
You’ll work as part of a highly collaborative multidisciplinary team that may include therapists, nurses, prescribers, substance use specialists, and peer support professionals — all working together toward shared recovery goals.
If you enjoy variety, relationship-building, problem-solving, and work that truly matters, this role may be the perfect fit.
What You’ll Do
Support Recovery in Real Life
Provide community-based case management and support servicesMeet with individuals in homes, healthcare settings, and community environmentsBuild trusting relationships and help individuals achieve personal recovery goalsSupport engagement in treatment and ongoing wellnessHelp Individuals Build Skills & Independence
Teach coping and symptom-management strategiesAssist with daily living skills including budgeting, time management, meal preparation, and personal careProvide medication education and supportEncourage meaningful community involvement and positive social supportsConnect People to Resources
Assist individuals with housing stability and retentionHelp clients access benefits such as Medicaid, SNAP, and SSI/SSDICoordinate care with medical, behavioral health, dental, and community providers, (including by not limited to providing transportation to clients in your personal vehicle)Advocate for services and supports that promote long-term successCollaborate as Part of a Team
Participate in ACT team meetings and treatment planningWork closely with clinicians, healthcare providers, probation, DCFS, and community partnersMaintain timely and accurate documentationContribute to a team-centered approach to careParticipation in providing rotating on-call coverage for clients in the ACT program at least 3 times in a 4 week period.What We’re Looking For
You may be a great fit if you are:
Compassionate and non-judgmentalComfortable working in community settings (Including but not limited to client homes)Adaptable and solution-focusedSkilled at building rapport and relationshipsMotivated by helping others succeedA collaborative team player with strong communication skillsQualifications
Required
High School Diploma or GED (With 5+ years’ experience working in a mental health setting preferred)Minimum age of 21Valid driver’s license, reliable transportation, and proof of automobile insuranceExperience working with individuals experiencing mental health and/or substance use concernsPreferred
Bachelor’s degree in social work, psychology, education, or related human services fieldExperience in behavioral health, case management, crisis support, or community servicesSchedule & Compensation
Full-Time | Monday–Friday | 8:00 AM – 5:00 PM
Every Other Friday Off – Paid Wellness Day
Rotating on-call coverage for clients in the ACT program at least 3 times in a 4-week period.
Starting Pay
High School Diploma/GED: Starting at $18.00/hour
High School Diploma/GED + 5 years qualifying experience: Starting at $23.00/hour
Bachelor’s Degree: Starting at $25.00/hour
Compensation is based on education, experience, licensure, and certifications.
Ready to Make a Difference?
If you’re looking for a career where your compassion, creativity, and dedication can create real change, we’d love to meet you.
Employment Specialist – Supported Employment
Salary:
• High School or GED + 5 years’ experience: $23.00/hour + Every other Friday off – paid wellness days
• Bachelor’s Degree: $25.00/hour + Every other Friday off – paid wellness days
• Salary is based on education, experience, and licensure or certification
Schedule: Full-Time | Every other Friday off (paid wellness day) | May include some evenings based on client employment needs
Looking for a career where your work truly matters? Heritage Behavioral Health Center is hiring passionate professionals!
About Heritage Behavioral Health Center
We are a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois, dedicated to improving mental health and substance use care for individuals across a multi-county area. We recognize that every role within our organization contributes to client success – including helping individuals achieve meaningful employment and independence.
Why You’ll Love Working Here:
• Collaborative, mission-driven work environment
• Every other Friday off – paid wellness days
• Competitive salaries aligned with state and national benchmarks
• Loan forgiveness eligibility through NHSC
At Heritage, we believe in supporting our staff so they can best support the individuals we serve. Our employees are our greatest asset, and we invest in their success.
Your Role:
Employment Specialist – IPS Supported Employment
As an Employment Specialist providing Individual Placement and Support (IPS) services at Heritage Behavioral Health Center in Decatur, Illinois, you will help individuals with mental health and/or substance use challenges obtain and maintain competitive, integrated employment aligned with their preferences. This role follows the IPS evidence-based model, emphasizing rapid job search, individualized support, and integration with clinical treatment teams.
You will work collaboratively with clinical staff, employers, and community partners to support individuals in achieving meaningful employment, enhancing recovery, independence, and overall quality of life.
Core Responsibilities:
Provide individualized job development and placement services based on client preferences, strengths, and experiences.Support rapid job search efforts, minimizing pre-employment barriers and focusing on competitive employment.Develop relationships with local employers to identify job opportunities and advocate for clients.Assist clients with resume development, job applications, interview preparation, and job retention skills.Provide ongoing, individualized support to help clients maintain employment, including on-the-job coaching as needed.Collaborate closely with behavioral health treatment teams to integrate employment goals into overall care.Educate clients on how employment may impact benefits and connect them to benefits counseling as needed.Maintain timely, accurate documentation in accordance with IPS fidelity standards and agency requirements.Participate in team meetings, supervision, and IPS fidelity reviews to ensure high-quality service delivery.Knowledge, Skills, and Abilities:
Knowledge:
• Understanding of recovery principles and the role of employment in recovery
• Familiarity with the IPS Supported Employment model (preferred)
• Knowledge of local labor market trends, employers, and workforce resources
Skills:
• Strong interpersonal and engagement skills to support individuals in achieving employment goals
• Ability to build relationships with both clients and employers
• Effective communication, problem-solving, and motivational skills
• Strong organizational and time-management skills in a fast-paced environment
Abilities:
• Work independently while maintaining accountability and productivity expectations
• Adapt to changing client needs, job markets, and work environments
• Utilize technology for documentation, job search, and communication
• Demonstrate cultural competence and a strengths-based, person-centered approach
Education and Experience:
Heritage Also Offers:
Ready to make a difference?
Apply today and join a team that cares about your well-being as much as the individuals we serve!
Read LessCare Coordinator, Youth and Family
Salary:
Bachelor’s Degree: Starting $25.00/hour + every other Friday off paid (for wellness)Master’s Degree: $60,000/annually + every other Friday off paid (for wellness)Additional compensation available for candidates with professional licensure (e.g., LSW, LPC, LCPC, LCSW) or certifications such as CADC.
Schedule: Full-Time | Every other Friday off (paid wellness day)
Looking for a career where your work truly matters? Heritage Behavioral Health Center is hiring passionate professionals!
About Heritage Behavioral Health Center
We are a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois who is dedicated to improving mental health and substance use care to individuals in a multi-county area. We recognize that all individuals at our organization have an impact on client care – regardless of the position they hold.
Why You’ll Love Working Here:
Collaborative mission-driven work environmentEvery other Friday off – paid wellness days Competitive salaries aligned with state and national benchmarks Loan forgiveness eligibility through NHSCAt Heritage, we believe in taking care of our staff’s needs so that they can concentrate on taking care of the needs of the individuals we serve. Our staff are our greatest asset, and we treat them as such!
Your Role:
Care Coordinator, Youth and Family – Heritage Behavioral Health Center (Decatur, Illinois)
As a Care Coordinator for Youth and Family, you will serve as the primary point of contact for youth enrolled in the Pathways to Success program and their families. Your mission is to ensure that each child receives integrated, person-centered care that addresses behavioral health, physical health, and social determinants of health. You will work collaboratively with families, providers, and community partners to develop and implement individualized care plans that promote stability, recovery, and long-term success.
Core Responsibilities:
Engage youth and families to build trust and ensure active participation in care planning. Conduct comprehensive assessments to identify behavioral health needs, physical health concerns, and social service requirements. Develop and maintain individualized care plans that reflect family voice and choice, cultural considerations, and strengths-based approaches. Coordinate services across multiple systems, including mental health, primary care, education, child welfare, and juvenile justice. Facilitate Child and Family Team (CFT) meetings to ensure collaborative decision-making and progress monitoring. Monitor service delivery and outcomes, adjusting care plans as needed to meet evolving needs. Provide crisis support and linkage to appropriate resources when urgent needs arise. Document all activities in compliance with HFS and CCSO standards, ensuring timely and accurate reporting. Advocate for youth and families to remove barriers to care and promote equitable access to services.Knowledge, Skills, and Abilities:
Knowledge of Care Coordination Principles: Understanding of wraparound planning, family-driven care, and integrated service delivery models. Behavioral Health & Child Development: Familiarity with mental health, substance use, and developmental needs of youth and families. System Navigation Expertise: Ability to coordinate across healthcare, education, child welfare, and juvenile justice systems. Cultural Competence: Sensitivity to diverse backgrounds and ability to incorporate cultural considerations into care planning. Communication Skills: Strong verbal and written communication for engaging families, facilitating team meetings, and documenting services. Problem-Solving & Critical Thinking: Ability to identify barriers, develop solutions, and adapt plans to meet evolving needs. Organizational Skills: Effective time management and prioritization in a fast-paced, multi-system environment. Technology Proficiency: Competence in electronic health records (EHR), care coordination platforms, and Microsoft Office Suite. Advocacy & Engagement: Skilled in empowering families, promoting voice and choice, and advocating for equitable access to services. Crisis Management: Ability to respond calmly and effectively to urgent situations and connect families to appropriate resources.Qualifications
Minimum of Bachelor’s degree in social work, counseling, psychology, education, or other human service fieldsGraduate degree in counseling, clinical psychology, social work, or other human service field preferredMinimum of 21 years of age A valid driver’s license, reliable means of transportation, and proof of automobile insurance.Heritage also offers the following with this position:
Generous Time Off: Vacation, sick, personal, and holiday leave Wellness Benefits: Every other Friday off paid, Employee Assistance Program (EAP), and fitness reimbursement Insurance: Health, dental, vision, flex spending accounts (healthcare, dependent care), and additional life insurance. Health insurance includes substantial agency contributions toward the cost.Retirement: 401k and RothProfessional Growth: Tuition assistance and continuing education opportunities Loan Forgiveness: Eligible through the National Health Service CorpReady to make a difference? Apply today and join a team that cares about your well-being as much as the individuals we serve!
Positions Available in Housing First and Community Support - Mental Health programs
Heritage Behavioral Health Center — Macon County, IL · Full-time · Monday–Friday
Heritage Behavioral Health Center is looking for a compassionate, driven Community Support Specialist to join our team in Macon County. In this role, you will provide individualized, community-based support to adults living with serious mental illness—helping them build the skills, connections, and stability they need to thrive in everyday life. Most of your work will take place where clients actually live, giving you the opportunity to make a real difference in real environments.
If you believe recovery happens best in the community, not just the clinic, this role was built for you.
What you'll doCarry an assigned caseload of adults with severe and persistent mental illness (SPMI), delivering the majority of services directly in clients' homesContact new referrals within 24 hours and complete in-person assessments within 72 hoursEngage with at least 90% of clients a minimum of twice monthly to monitor progress and maintain momentumTeach practical independent living skills—meal prep, budgeting, hygiene, time management—in the settings where they matter mostSupport clients in developing coping strategies to manage mental health, substance use, and health-related symptomsProvide medication monitoring and education, and communicate with prescribers about side effects and adherenceHelp clients apply for and maintain essential benefits including Medicaid, Social Security, Section 8 housing, and food assistanceConnect clients to housing, employment, education, and transportation resources, and accompany them to appointments as neededCollaborate with clinicians, nurses, primary care providers, probation, and community partners to ensure coordinated, whole-person careMaintain 80–100 meaningful client contacts per month and document all services in the electronic health record within 24 hoursParticipate in clinical supervision, team meetings, and cross-coverage to ensure clients always have supportWhat we're looking forBachelor's degree in social work, psychology, human services, or a related field OR five years of supervised behavioral health experience OR Certification as a Recovery Support Specialist (CRSS)Experience in behavioral health or community-based support is preferredStrong interpersonal and communication skills, with the ability to build trust quickly across diverse backgroundsComfortable working independently in the field while also contributing to a teamValid driver's license, reliable personal vehicle, and current auto insurance (regular community travel required)Organized, dependable, and able to manage documentation deadlines alongside a full caseloadSalary:
High School or GED + 5 years’ experience: $23.00/hour + every other Friday paid offBachelor’s Degree: $25.00/hour + every other Friday paid offSalary is based on education, experience, and licensure or certificationWhy You’ll Love Working Here
Collaborative, mission-driven work environmentEvery other Friday off – paid wellness daysCompetitive salaries aligned with state and national benchmarksLoan forgiveness eligibility through NHSCSchedule and locationThis is a full-time, Monday through Friday position based out of our Macon County location. Core hours are 8:00 am–5:00 pm, with a one-hour lunch break. Some flexibility in scheduling may be needed to meet client needs. The majority of your time will be spent in clients' homes and community settings throughout the area, so regular local travel is a core part of the role.
Why HeritageAt Heritage Behavioral Health Center, we believe recovery is possible for everyone. Our Community Support program is built on the conviction that people make the most meaningful progress when they're supported in the places they actually live—not just in an office. You'll join a team that values compassion, collaboration, and meeting people where they are, both literally and figuratively.
Heritage Also Offers
Generous Time Off: vacation, sick, personal, and holiday leaveWellness Benefits: every other Friday paid off, Employee Assistance Program, fitness reimbursementInsurance: health, dental, vision, flexible spending accounts, and supplemental life insuranceRetirement: 401(k) and Roth optionsProfessional Growth: tuition assistance and continuing education opportunitiesLoan Forgiveness: eligible through the National Health Service Corps (NHSC)Heritage Behavioral Health Center is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and the clients we serve.
Read LessHeritage Behavioral Health Center – Decatur, IL
Full-Time | Monday–Friday, 8:00 AM–5:00 PM | Every Other Friday Paid Off
Heritage Behavioral Health Center is searching for passionate, mission-driven professionals to join our team as a Hospital Liaison!
About UsHeritage Behavioral Health Center is a Certified Community Behavioral Health Clinic (CCBHC) providing mental health and substance use services across multiple counties in Central Illinois. We believe that every staff member impacts client care, no matter their role. Our team-centered culture, strong support systems, and wellness-focused schedules make Heritage a meaningful place to build your career.
Why You’ll Love Working at HeritageEvery other Friday off – paid wellness dayCompetitive salaries aligned with state and national benchmarksLoan Forgiveness eligibility through NHSCA supportive, mission-focused team that values work-life balanceA workplace where staff are truly our greatest assetPosition OverviewThe Care Coordinator – Hospital Transition is responsible for connecting individuals discharging from hospitals, including state-operated psychiatric hospitals, to outpatient services. This role ensures continuity of care through pre-discharge planning, follow-up, and coordination of services for both new and existing clients. A key focus of this position is developing and maintaining strong professional relationships with hospital staff throughout Illinois — primarily through phone, email, and virtual communication — to facilitate smooth transitions and positive outcomes for clients.
Core ResponsibilitiesServe as the primary point of contact between hospitals and HeritageCoordinate pre-discharge planning to ensure needed supports are arrangedConduct post-discharge follow-up with clients to support engagement and remove barriersComplete IATPs prior to discharge to ensure immediate access to careBuild and maintain professional relationships with hospital teams across IllinoisCollaborate with internal clinical and case management teamsDocument assessments, coordination activities, and outcomes efficiently and accuratelyAttend multidisciplinary and care planning meetingsIdentify gaps in hospital-to-community transitions and recommend improvementsMaintain knowledge of hospital procedures, community resources, and regulatory requirementsPerform additional duties as assigned to support agency missionKnowledge, Skills & AbilitiesStrong understanding of hospital discharge processes and behavioral health systemsAbility to quickly build rapport with clients, families, and hospital partnersExcellent care coordination, problem-solving, and time-management capabilitiesEffective communication and collaboration skillsCultural competence in working with diverse groups and individuals with complex needsComfort with statewide travel across hospital settingsAbility to lift 10 poundsQualificationsHigh School Diploma or GED + 5 years of supervised mental health or social service experience requiredBachelor’s degree in social work, psychology, education, or human services preferredMinimum 21 years of ageValid driver’s license, reliable transportation, and proof of automobile insuranceWhat We OfferGenerous Time Off
Vacation, sick, personal, and holiday leaveWellness Benefits
Every other Friday off (paid wellness day)Employee Assistance Program (EAP)Fitness reimbursementInsurance
Health, dental, and visionFlexible spending accounts (healthcare and dependent care)Additional life insuranceSubstantial employer contribution toward health insurance premiumsRetirement
401(k) and Roth optionsProfessional Growth
Tuition assistanceContinuing education opportunitiesLoan Forgiveness
Eligible through the National Health Service Corps (NHSC) Read Less