Pay: $26–$28/hour
Location: Charleston, SC
Schedule: Full-Time
Henry’s on the Market is seeking an experienced, hands-on Restaurant Floor Manager to lead our dining room and front-of-house team. This role is responsible for creating an elevated dining experience by ensuring exceptional hospitality, maintaining high service standards, and leading the team with professionalism and accountability.
Position Overview
Lead the dining room with a focus on delivering an elevated dinner service through exceptional hospitality, professional team leadership, and consistent execution. Coach and develop staff to maintain high service standards, create memorable guest experiences, and foster a polished, fine-dining atmosphere.
Responsibilities
Oversee all front-of-house operations during dinner service.Lead, coach, and develop servers, bartenders, hosts, food runners, and support staff.Ensure every guest receives exceptional, personalized hospitality.Maintain a polished, professional dining room environment at all times.Monitor service flow and proactively address operational challenges.Handle guest concerns quickly and professionally to ensure complete satisfaction.Train new team members and provide ongoing coaching to elevate service standards.Work closely with the kitchen and management team to ensure seamless communication and execution.Assist with opening and closing procedures, daily checklists, and shift management.Enforce company policies, health and safety standards, and appearance expectations.Jump in wherever needed to support the team and ensure a successful service.Qualifications
3+ years of restaurant management or supervisory experience in a high-volume or upscale dining environment.Strong leadership, communication, and interpersonal skills.Passion for hospitality and creating memorable guest experiences.Ability to lead by example and motivate a team in a fast-paced environment.Excellent organizational and problem-solving skills.Flexible availability, including evenings, weekends, and holidays.Ability to stand and walk for extended periods and lift up to 50 lbs.Benefits
Competitive pay of $26–$28 per hourMedical insuranceOpportunities for advancement within a growing organizationEmployee dining discountsSupportive, team-oriented work environmentIf you’re passionate about hospitality, leadership, and delivering an exceptional dining experience, we’d love to hear from you. Join Henry’s on the Market and help lead one of Charleston’s premier restaurant teams.
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