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Henry J Austin Health Center
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  • Billing and Collections Specialist  

    - Bordentown
    Job DescriptionJob DescriptionSALARY$42,600 - $67,000MAJOR FUNCTIONThi... Read More
    Job DescriptionJob DescriptionSALARY
    $42,600 - $67,000

    MAJOR FUNCTION

    This position collaborates closely with the Revenue Cycle Manager & Revenue Cycle Supervisor, to ensure the seamless execution of day-to-day operations within the Billing Department. With a focus on detail and accuracy, the Billing and Collections Specialist will work to ensure the timely of provider encounters for submission to insurance companies.  They will also work with the Revenue Cycle Specialist and revenue cycle vendor(s) to research and resolve billing issues.

    ESSENTIAL FUNCTIONSBilling and Claims Management: Prepare and submit accurate and timely medical claims to insurance companies or government programs (e.g., Medicare, Medicaid).Verify insurance eligibility and benefits for patients, as needed.Assist with claims follow-up to promptly resolve billing discrepancies and denials.Collaborate with healthcare providers and relevant department staff to resolve billing discrepancies.Revenue Cycle Management:Monitor accounts receivable to ensure timely payment and reduce aging of accounts.Process payments, adjustments, and refunds accurately.Reconcile billing discrepancies and resolve billing issues.Works with the Patient Access department (Medical and/or Dental) to resolve billing and registration issues.Compliance and Documentation:Maintain compliance with coding and billing regulations, including HIPAA, CPT coding guidelines, and local coverage determinations.Ensure timely and accurate submissions for Medicare and Medicaid WRAP billing and NJ Letter of Agreement (LOA) billing.Revenue Analysis and Reporting:Generate and analyze reports related to billing, collections, and revenue cycle metrics.Identify trends, discrepancies, or areas for improvement in the billing process.Provide regular updates to management on billing and collection activities.ADDITIONAL RESPONSIBILITIES:Works closely with Revenue Cycle Manager, Supervisor and/or Director to establish priorities in duties/responsibilitiesWorks closely with the Revenue Cycle Specialist with the goal of maximizing revenue for HJAHC.Manage relationships with outsourced revenue cycle vendor(s).Attend Medical Staff meetings and deliver special presentations as needed.Collaborate with all employees to achieve Henry J. Austin Health Center's goals and objectives, following established policies and procedures.Demonstrate willingness and flexibility to perform tasks and projects assigned in the Finance Department.Stay updated on healthcare regulations and reimbursement trends to optimize revenue generation.Assist in training new staff members on revenue cycle processes and procedures as needed.Ability to keep up with multiple deadlines, project goals, and to keep up with high volume of work. Performs any additional duties as may be assigned by supervisor, manager or director.Works on special projects as needed/assigned.Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.PREREQUISITES:     Minimum of 2-3 years of billing experience required in a healthcare setting. Minimum of 4-5 years of experience in FQHC settings preferred with an understanding of the workings of City, State and Federal assistance programs such as LOA, HRSA, and Grants.Proficiency in Athena EHR system preferred.LICENSURE AND/OR CERTIFICATIONSOrganization reserves the right to request certifications and/or licensures as needed.EDUCATION & EXPERIENCE:High School Diploma required, bachelor’s degree preferred, or some college combined with equivalent experience.Proficiency in using Electronic Health Records (EHR) and billing software (Athena Preferred).Proficient in word processing and skilled in utilizing Excel and its functionalities.Knowledge of medical terminologyProvider billing and collections experience (3 years) with an understanding of medical insurances ie; Medicare, Medicaid, Managed Care, and Commercial insurances, and a thorough understanding of medical insurance billing basics, ie; charges, allowed amounts, payments, adjustments, denials, capitation, eligibility, coordination of benefits.
    KNOWLEDGE, SKILLS, ABILITIES AND OTHER (KSAO’s) Knowledge: Understanding of healthcare billing practices, compliance regulations, and reimbursement methodologies, preferably for FQHC’s. Understanding of the workings of City, State and Federal assistance programs such as LOA, HRSA, and Grants.Skills: Strong analytical skills, attention to detail, and proficiency in Microsoft Office Suite (Excel, Word). Excellent writing skills with the ability to present high level data and information to senior level staff. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Abilities: Ability to multitask, prioritize workload, follow through on tasks and work independently as well as part of a team. Must be willing to take ownership of work deliverables to ensure assignments/projects are met in a timely fashion. Ability and willingness to meet critical deadlines. Ability to independently set and achieve goals. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Other: Strong communication skills, adept in both verbal and written forms. Committed to upholding patient confidentiality and delivering exceptional customer service. Skilled in fostering and maintaining effective working relationships with colleagues. Bilingual proficiency preferred. Demonstrates recognition and respect for cultural diversity. Adheres to dress code standards with a neat and clean appearance. Diligently attends annual reviews and departmental in-services as scheduled.
    PHYSICAL & WORK REQUIREMENTS
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    This position requires manual dexterity sufficient to operate phones, computers and other office equipment.  The position requires the physical ability to kneel, bend, and perform light lifting.  This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone.  Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus.  Generally, the working conditions are good with little or no exposure to extremes in health, safety hazards and/or hazardous materials.
     

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  • Office Manager  

    - Trenton
    Job DescriptionJob DescriptionMAJOR FUNCTIONThe Medical Office Manager... Read More
    Job DescriptionJob DescriptionMAJOR FUNCTION
    The Medical Office Manager role will ensure good business practices for the organization while the clinicians focus on providing health care. They will fully be engaged in the unique environment and clientele of a healthcare setting, as well as interacting with clinicians and complying with governmental regulations.  The Medical Office Manager is responsible for the non-clinical aspects of the day-to-day operations in the medical office environment while working with HJAHC staff, outside physician offices, hospitals, another healthcare facility and stakeholders.

    ESSENTIAL FUNCTIONS
     Oversee medical service activities and personnelPlan and coordinate patient schedulesKeep budget in checkOrder medical and office suppliesDesign and implement office policies and proceduresSupervise and lead office staffOversee and manage paperwork for patient care, medical compliance, and all levels of reportingEnsure positive collaboration between doctors and nurses Arrange informational materials for patientsKeep inventory recordsEnsure adherence to healthcare laws, rules and regulationsAnswers phones, makes copies, schedules appointments and maintains suppliesProvides support to nursing and clinical staff for using the electronic medical records system, AthenaAdministers and maintains patient records, breaks down medical charts for record keeping and coordinates billing.Maintains a line of communication between the patient and clinical staff, and communicates with clinical staff to ensure all appropriate patient information is gathered.Assists the Director of Nursing in the development of policies and procedures that govern nursing services and other services under his/her position control.Conducts monthly office assessments at all clinical department levels. ADDITIONAL RESPONSIBILITIES:Attend job related training as mandated.Meets dress code standards; appearance in neat and clean.Reports to work on time and as scheduled; completes work within designated time.Wears identification while on duty; uses computerized punch time system correctly.Maintains patient confidentiality at all times.Completes in-services and returns in a timely fashion.Attends annual review and department in-services, as scheduled.Attends a minimum of 10 staff meetings annually; reads monthly staff meeting minutes.Represents the organization in a positive and professional manner.Actively participates in performance improvement and continuous quality improvement (CQI) activities.Complies with all organizational policies regarding ethical business practices.Communicates the mission, visions and goals of the facility, as well as the focus statement of the department.Performs other duties and assumes other responsibilities as apparent and/or as assigned by Supervisor
    REQUIREMENTS:

    EDUCATION & EXPERIENCE:High school degree required; Associates or Bachelor's degree in Business Administration or Health Care Administration preferred.Preferred minimum of 2 (two) years supervisory experienceMinimum of 2 to 3 years in a medical office setting.
    LICENSURE AND/OR CERTIFICATIONS:
     Must hold current certification in Basic Life Support.Complete Care Coordination and Transitional Management Course.
    KNOWLEDGE, SKILLS, ABILITIES AND OTHER (KSAO’s)
     Proficient in MS Word, Excel, PowerPoint, and OutlookAbility to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations.  Ability to write reports, business correspondence and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.  Ability to compute rate, ratio and percent and to draw and interpret bar graphs.Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety          of instructions furnished in written, oral, diagram or schedule form.
    PHYSICAL & WORK REQUIREMENTS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    This position requires the manual dexterity sufficient to operate phones, computers and other office equipment.  The position requires the physical ability to kneel, bend, and perform light lifting.  This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone.  Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus.  Generally, the working conditions are good with little or no exposure to extremes in health, safety hazards and/or hazardous materials.
     

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  • Assistant Accounting Controller  

    - Trenton
    Job DescriptionJob DescriptionOn-Site PositionSalary Starting at; $85,... Read More
    Job DescriptionJob DescriptionOn-Site Position
    Salary Starting at; $85,100

    MAJOR FUNCTION:The Assistant Controller supports the Accounting Controller in managing the day-to-day financial operations of the organization, including month-end close, general ledger oversight, grants accounting support, account reconciliations, and financial reporting. This role serves as a key partner to the Controller to ensure accuracy, timeliness, compliance with GAAP, and strong internal controls.

    The Assistant Controller accomplishes within deadlines, projects/tasks.  Assistant Controller to complete and ensure that projects/tasks assigned to accounting staff are completed within deadlines. Assistant Controller, coordinate audit preparation, and support accounting team on functions such as pharmacy revenue recognition, grant reconciliation, and accounts payable/receivable oversight, cost reporting, completing form 990, financial and 401k audits. This position exists to offload select accounting responsibilities from the Controller and assist controller in timely completion of accounting tasks assigned to accounting team—allowing the Controller to focus on organization-wide financial management, audit strategy, and leadership initiatives.Financial Reporting & Month-End Close• Lead or support monthly close tasks as assigned.
    • Manage and assist in task completion of accounting team and oversee preparation and reconciliation of key GL accounts (cash, AR, AP, prepaid, fixed assets, pharmacy receivables, accruals).
    • Assist Controller in reviewing and posting journal entries.
    • Assist Controller in preparation of monthly and quarterly financial statements and variance analysis.
     2. Grants & Program Accounting SupportWork with Grants Team to:
    • Ensure grant alignment with NoAs, internal budgets, Uniform Guidance, HRSA compliance, and cost principles.
    • Validate that all expenses are allowable, properly coded, and charged to the correct grant, program, and cost category.
    • Reconcile grant activity monthly and identify variances early.
    • Maintain source codes and support federal/state reporting requirements.
    • Provide documentation for drawdowns, FFRs, HRSA reporting, and audits.
    • Ensure invoice coding accuracy in accounting systems (i.e. Microix and MIP).
    • Collaborate with program managers on spending compliance, forecasting, and grant utilization.
    • Support grant year-end closeout, corrections, and final expenditure reporting.3. Internal Controls, Policies & Compliance• Strengthen internal controls and support annual and federal audits.
    • Help update SOPs and policies to maintain compliance with GAAP, HRSA, and Uniform Guidance.4. Pharmacy & Revenue Cycle Support • Support pharmacy revenue recognition and all 340B reconciliation processes.
    • Gather pharmacy revenue data and reconcile to MIP GL postings.
    • Book and reverse monthly revenue accruals; verify cut-off accuracy.
    • Assist with pharmacy margin reporting and financial analytics.
    • Verify 340B eligibility, claims accuracy, accumulators, fees, shared savings, and compliance.
    • Partner with Billing/Revenue Cycle on AR reconciliation, aging, denials, and corrections.
    • Support WRAP encounter reconciliation, accruals, submissions, and revenue posting.
    • Manage LOA payment reconciliation and correct GL classification.5. Audit Preparation & External Reporting• Prepare assigned audit schedules for financial, 401(k), Single Audit, and UDS reporting.
    • Serve as point of contact for external auditors for specific areas.6. Supervision & Staff Oversight (as assigned by controller)• Support AP, accountants, and finance staff with reviews and guidance.
    • Review reconciliations, journal entries, AP batches.
    • Act as Controller when needed.8. Additional Responsibilities- as assigned• Perform financial analyses, special projects, budgeting, forecasting, and cash projections.
    • Support coding accuracy and communication with departments.Monitor working capital, debt covenants and banking relationships.• Manage vendor relationships and assist with AP/AR priority setting.
    • Work with Controller and Director of Finance to create training manual for each accounting and grants position.
     Communication & LeadershipStrong communication skills with the ability to simplify financial concepts for internal stakeholders.Ability to support and collaborate effectively with internal departments.Excellent writing skills, capable of presenting high-level financial and operational data to senior leadership.Ability to foster strong working relationships and promote cross-departmental collaboration.Bilingual proficiency preferred.Analytical & Technical SkillsStrong analytical skills with high attention to detail.Proficiency in Microsoft Office Suite, including Excel and Word.Ability to use logic and reasoning to evaluate options, identify strengths and weaknesses, and recommend effective solutions.Supervisory & Management SkillsDemonstrated leadership abilities to inspire, motivate, and develop finance team members.Skilled in performance management, including setting expectations, providing feedback, and conducting evaluations.Ability to identify training needs and support staff development.Strong problem-solving skills and ability to make data-driven decisions.Capacity to implement process improvements, optimize workflows, and resolve conflicts professionally.Adaptable to changes in healthcare regulations, systems, and technology.Abilities & Work StyleAbility to multitask, prioritize work, and meet critical deadlines.Demonstrates ownership of deliverables with strong follow-through on assigned tasks and projects.Able to work independently and as part of a team.Self-directed with the ability to set and achieve goals.Strong organizational skills with a high level of reliability and professionalism.Committed to exceptional customer service and maintaining patient confidentiality.ProfessionalismRecognizes and respects cultural diversity in the workplace.Maintains a neat, professional appearance in accordance with dress code standards.Regularly attends annual reviews, trainings, and departmental in-services.Education and Experience
    • Bachelor’s degree in finance, accounting, or related field.
    • Minimum 3 years’ accounting experience. CPA or working towards CPA.
    • Strong Excel skills and experience with automated accounting systems (MIP, Microix).
    • Experience in healthcare, FQHC, or public health setting preferred.11. Physical & Work Environment• Ability to walk, stand, handle objects, occasionally lift 10–25 lbs.
    • Requires visual acuity and ability to adjust focus.
    • Moderate noise work environment.
     

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  • Dental Assistant  

    - Bordentown
    Job DescriptionJob DescriptionStarting at $38,700MAJOR FUNCTIONUnder t... Read More
    Job DescriptionJob DescriptionStarting at $38,700

    MAJOR FUNCTION

    Under the general supervision of a Dental Director, the Dental Assistant works directly with the dentist to insure that proper patient care can be delivered in a timely fashion. The duties of an assistant include but are not limited to:

    ESSENTIAL FUNCTIONS
     Sterilization: make sure instruments used for dental procedures are washed first, then placed in the ultrasonic for the proper time, dried, tagged and then autoclaved. After the cycle instruments are properly stored.Operatory preparation: keep each operatory ready for patient use. Readiness includes properly spraying and wiping down of dental chair after each use. Chairs must be wrapped and universal precautions taken as per OSHA guidelines. Operatories must be stocked daily and supplies must be monitored for deficiencies. After each patient exits the operatory, the room must be broken down and soiled instruments taken to the lab for sterilization.Seating Patients: to greet and seat patients in the proper operatory for the doctors. Use the 2 Identifiers to ensure that the correct patient has been seated. Charts must be checked for up to date medical histories and for what dental procedure the patient is scheduled. The operatory is then set up.Digital Images: take the necessary Panorex, Periapicals & Bitewings of patients. These x-rays must be diagnostic and properly mounted for the doctors to review. Supplies: keep abreast of supplies used and to re-order these supplies in a timely fashion so that there is never an interruption in a work day due to lack of supplies.Equipment Maintenance: properly maintain the instruments & hand pieces that are used. Also to note that large equipment are in safe and proper working order. If not, they are then to notify the Dental Director of any faulty equipment immediately.Greets all patients/clients/customers via telephone or directly in a personal and professional manner.Performs the following Receptionist duties on an as needed basis at either site as assigned:Receives patients, determines their reasons for visiting the office, provides them with the required information according to procedures and sees that, as far as is possible, the desired objectives are achieved.Provides support to clinical operations by performing clerical functions including, but not limited to data entry (Athena & Dentrix), record-keeping, appointment scheduling, collecting patient fees and other general office duties as assigned.Coordinates scheduling of patient appointments directly or via telephone in a manner which assures efficient utilization of clinical resources.  Calls patients at least the day before their appointment to remind patient.  Follow up with no show patients to reschedule appointments.Receives, sorts, and distributes incoming correspondence as needed.Performs varied clerical duties as needed.Assists in maintaining and utilizing a variety of health record indexes, storage, recall, and retrieval systems, including Athena, Dentrix & MiPACS.In-puts data into various computer programs.Exhibits professional conduct with patients and fellow employees.Assists in the maintenance of essential dental records and files. Scan Approvals, Medical Consults, Medical Hx, Referrals, etc. in charts.Responsible for the maintenance of certain log books as assigned by the department manager.Prepares and assist on departmental projects, form completions, and reports.Assumes other duties as assigned by the Dental Director.Demonstrates flexibility and cooperation in relation to workplace staffing and manpower needs by rotating on a daily/emergent basis and assisting at both dental department locations as needed.  This will include all receptionist duties outlined above.ADDITIONAL RESPONSIBILITIES:Be accessible and approachable Have respectful interactions with colleaguesIdentifying opportunities to improve processes and become part of the solution Be a good colleague and team member using the core values of transparency, civility, and respect.    Performs other duties and assumes other responsibilities as apparent and/or as assigned by Dental Director. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
    REQUIREMENTS:

    EDUCATION & EXPERIENCE:High school diploma is the minimum level of education required; dental assisting school completion preferred.

    LICENSURE AND/OR CERTIFICATIONS:
     Certified Dental Assistant recommended.Registered Dental Assistant preferred Current CPR (BLS) requiredCurrent NJ Radiological License requiredAmbulatory Surgery Technician Certification required
    KNOWLEDGE, SKILLS, ABILITIES AND OTHER (KSAO’s)
     High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities.
    PHYSICAL & WORK REQUIREMENTS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    This position requires the manual dexterity sufficient to operate phones, computers and other office equipment.  The position requires the physical ability to kneel, bend, and perform light lifting.  This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone.  Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus.  Generally, the working conditions are good with little or no exposure to extremes in health, safety hazards and/or hazardous materials.

     

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