Department: Emergency Department Location: Henry Ford St. John Hospital 22101 Moross Rd, Detroit, MI 48236 Schedule: Full-Time (40 hours per week), Every other weekend and holiday rotation Shift: Midnights 11:00 PM 7:30 AM Position Overview: Under minimal supervision, directs and coordinates the activities of all Patient Registration areas to provide prompt and accurate scheduling and registration of patients, insurance verification, billing, collections, cash posting, and payer compliance. Protects the integrity of the hospital accounts receivable and respects the privacy of patients. Assist Leadership with interviewing new hires and orientating and providing training to all employees. Education/Experience Required: High School Diploma or G.E.D. equivalent required. Associates degree preferred. Three (3) years of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting required. Revenue Cycle super-users and subject matter experts. Strong computer skills and working knowledge of Microsoft Office products. Experience providing constructive coaching and feedback to co-workers in a positive manner preferred. Experience influencing others to achieve team goals; interacting in ways that bring out the best in others; keeping team members in an upbeat mode; encouraging cooperation, pride, well-being and trust within the group. Experience as a Patient Service Representative preferred. Additional Information Organization: Corporate Services Department: Patient Access - HFSJH Shift: Night Job Union Code: Not Applicable Additional Details This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above. Overview Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Fords care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nations most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers . Benefits The health and overall well-being of our team members is our priority. Thats why we offer support in the various components of our teams well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits. Equal Employment Opportunity/Affirmative Action Employer Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
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