Hendrick Chevrolet Shawnee Mission Collision Center Location: 8300 Shawnee Mission Parkway, Merriam, Kansas 66202 Summary: Responsible for identifying and performing necessary body repair work in accordance with factory and Collision Center specifications. Supervisory Responsibilities: This job has no direct supervisor responsibilities. Essential Duties and Responsibilities Include the Following: Examines body damage on customer vehicles Identifies necessary body repair work Estimates cost of body work Requests necessary parts Performs body repairs including removing damaged body parts and replacing with fixed or new parts Documents repairs performed Performs body repairs efficiently and according to Collision Center and insurance company guidelines Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations. Demonstrates the Company's Core Values. Complies with Company policies and procedures. Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. Other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions. Desired Education: High School Diploma Desired Work Experience: 5+ years Certificates and Licenses: Driver's License Education/Experience: Thorough knowledge of automotive parts and systems. Demonstrable mechanical skills and knowledge. Technical training or commensurate technical experience required. Reasoning Ability: Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Ability to understand and follow technical manuals. Strong problem-solving skills to identify and request necessary parts, and perform repairs efficiently while adhering to dealership and manufacturer guidelines. Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos. Ability to use communication skills to clearly explain vehicle issues, repair needs, and recommendations to team members, service advisors, and customers. Proficient writing skills to accurately document services performed, parts requested, and any issues identified, ensuring clear and thorough records in the dealership's system. Computer Skills: Proficient in using dealership software systems to document vehicle services, track repair history, and manage timekeeping. Capable of navigating the parts department inventory and ordering system to request necessary parts efficiently, and able to utilize technology to ensure accurate documentation of repairs and maintenance. Math Ability: Ability to add, subtract, multiply and divide. Proficiency in using measurements to assess parts and ensure proper fitting during repairs and maintenance. Environment Demands: Duties are performed primarily in the service area. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment. May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions. Frequently interacts with customers, service advisors and the service manager. Communication Skills: Ability to clearly communicate with customers and team members to accurately diagnose issues, explain repair needs, and provide updates on vehicle status. Must be able to follow detailed service instructions and relay any necessary information about repairs, maintenance, or parts requirements to ensure efficient workflow and customer satisfaction. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Lifting occasionally maneuver heavy vehicle components, equipment, or parts exceeding 50 pounds with the assistance of mechanical lifting devices Standing frequently bend, stoop, kneel, crouch, and crawl to access vehicle undercarriages, wheel wells, and low-clearance areas Reaching work in confined spaces, awkward positions, and at various heights when accessing different vehicle areas Hand perform repetitive hand and wrist motions throughout the shift Vision: Maintain close, distance, color, depth perception, and peripheral vision to accurately assess vehicle damage, match paint colors, and ensure quality of repairs Sensory: Must be able to talk and hear, including wearing hearing protection as required; ability to detect odors related to chemicals, paints, and vehicle fluids Physical Stamina: Sustain physical activity throughout an entire shift, which may include extended hours; safely work in a fast-paced environment with exposure to noise, fumes, and varying temperature Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Teamwork through Trust
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