BASIC FUNCTION: Operate a telephone switchboard at District or school-site office; perform receptionist, clerical and mail distribution duties; provide routine information to the public; perform receptionist duties, greeting and directing visitors. KNOWLEDGE OF: Operation of telephone switchboard. Telephone techniques and etiquette. Modern office practices, procedures and equipment. Correct English usage, grammar, spelling, punctuation and vocabulary. Basic computer operation. Basic math. Postage regulations. Interpersonal skills using tact, patience and courtesy. Record-keeping techniques. ABILITY TO: Operate an assigned switchboard at District or school-site office. Perform receptionist, clerical and mail distribution duties. Provide information in a clear and understandable manner. Work independently with constant interruptions. Receive the public tactfully and courteously. Operate office equipment including typewriter, calculator, copier and postage machine. Type at an acceptable rate of speed. Understand and follow oral and written directions. Establish and maintain cooperative and effective working relationships with others. Maintain records and files. Work confidentially with discretion. Communicate effectively both orally and in writing. Basic math. EDUCATION AND EXPERIENCE: Any combination equivalent to: high school diploma, G.E.D. Certificate or demonstrated progress toward obtaining a G.E.D. as required by Kentucky law and one year of general clerical experience, including typing, public contact and the operation of a phone switchboard. Henderson County Schools is an equal opportunity employer. OTHER REQUIREMENT : Physical, TB Skin test, drug screen and criminal background check are required. This position is a paygrade 21, 8 hours per day, 181 days per year.
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