Job Overview:
We’re growing fast and looking for an experienced HVAC Install Technician to join our high-performing installation team. We’re looking for someone who takes pride in top-tier craftsmanship, works well with a team, and consistently delivers clean, professional installations.
This is a long-term opportunity with a company that values experienced installers, provides consistent year-round work, and rewards performance. Join a team where your skills and experience are recognized and there’s room to grow.
Benefits:
Industry-leading pay: Hourly + Spiffs (Annual Earning Potential of up to $120,000+) Consistent year-round residential install workNewer equipment, quality install materials, and organized supportBenefits Package Includes: Health, dental, and vision insurance401(k) with company matchPaid vacationGreat team-oriented company culture with growth opportunitiesCompany that values quality over rushed installsKey Responsibilities:
Install heating and air conditioning equipment and other products per company requirements and manufacturer specifications. Provide project leadership with less experienced HVAC install apprentices to complete projects. Ensure safety for self and team members Works under minimum supervision to install HVAC equipment in the customer's home. Completes all documentation accurately and on time. Provide exceptional customer service, interact with homeowners while completing installations; ensure customers understand how to utilize their newly installed systems.Qualifications & Requirements:
Minimum of 2+ years as a lead in Residential HVAC installationProficient in HVAC functional design and installation of ductwork systems Demonstrated ability to build and transition duct work, install indoor/outdoor unitsAbility to lead and coach apprentices on projectsExceptional Safety knowledge of tools, testing devices, and surroundings EPA 2 Certification Required Universal is Preferred. Nate Certified is a Bonus.Must have and maintain a valid driver’s license and clean driving recordWork Environment:
Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions.
#HLP2
Pay Range$70,000—$140,000 USDAbout HELP
For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana. To ensure that our clients’ expectations are exceeded, HELP takes great care when selecting individuals to join the team. Our employees embrace our commitment to do the job right the first time with good equipment and materials, with honesty and without shortcuts. By embracing this policy, our employees prosper right along with the company and enjoy solid job security. Not a heating, cooling, plumbing or electrical expert? Don’t worry. We can teach you everything you need to know!
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
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Are you ready to advance your career in the Plumbing Industry with one of the best residential companies in the tri-state area? Our company is looking for a dedicated and enthusiastic Plumbing Installer to join our team. This is an excellent opportunity join a team of experienced plumbing professionals and grow your skills in a supportive and inclusive environment.
Best-in-Class Benefits:
High Earning Potential, our techs are bringing home $70-150K annuallyOngoing opportunities for professional growth and advancement. Health insurance: Comprehensive medical, dental, and vision coverage. Retirement plan: 401(k) with company match. Generous vacation and holiday pay A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.Key Responsibilities:
Installing plumbing systems, including pipes, fixtures, and appliances in residential settings. Follow instructions from senior plumbers to ensure high-quality workmanship.Learn to read blueprints and understand plumbing codes for on-time and accurate installations. Communicate effectively with team members and supervisors to ensure projects are completed efficiently. Provide exceptional customer service by addressing client questions and concerns professionally. Adhere to safety standards and company policies.Qualifications & Requirements:
High school diploma or equivalent. Strong work ethic and willingness to follow instructions.Good communication and interpersonal skills. Current and valid driver’s license in the state where you will be working.Work Environment:
Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions.
#HLP2
Pay Range$80,000—$120,000 USDAbout HELP
For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana. To ensure that our clients’ expectations are exceeded, HELP takes great care when selecting individuals to join the team. Our employees embrace our commitment to do the job right the first time with good equipment and materials, with honesty and without shortcuts. By embracing this policy, our employees prosper right along with the company and enjoy solid job security. Not a heating, cooling, plumbing or electrical expert? Don’t worry. We can teach you everything you need to know!
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
Privacy Policy
Read LessJob Summary:
We’re seeking a motivated Inside Sales Representative to serve as a key connection between our customers and sales team, delivering a seamless and positive experience from first contact through close. In this role, you’ll manage inbound and outbound customer interactions, schedule appointments, conduct follow-up calls, and support the sales process to drive customer satisfaction and results.
Key Responsibilities:
Partner with our sales team to manage and qualify leads, keeping the pipeline full and flowing.Schedule appointments with precision, ensuring our sales reps have the best possible routes and timing for success.Coordinating each salesperson's schedule, making sure their pipeline is full and their time is being utilized to its maximum potential.Reconnect with potential customers through outbound calls, reigniting their interest in our top-notch HVAC services.Follow up after installations to ensure complete satisfaction, address any concerns, and build strong, lasting relationships.Serve as the primary contact for customers, answering their questions and guiding them through the sales process.Keep communication lines open and clear, ensuring customers feel supported every step of the way.Work closely with our installation and service teams to ensure a seamless transition from sale to execution.Share valuable insights with our marketing team to enhance lead quality and campaign effectiveness.Continuously seek out ways to improve our processes, contributing to a more efficient and effective sales operation.Qualifications & Requirements:
A high school diploma (an associate degree in business or marketing is a plus!).1-3 years of experience in sales support or coordination, ideally in HVAC or a related field.Exceptional organizational skills and attention to detail.Excellent communication and interpersonal abilities.Proficiency in Microsoft Office Suite and experience with CRM software (Service Titan experience is a bonus!).A customer-first mindset with a passion for delivering outstanding service.Benefits:
Competitive Pay: Your experience matters, and so does your performance. We offer a salary that reflects both.Growth Opportunities: Be part of a team that values continuous improvement and professional development.Comprehensive Benefits: Health insurance, retirement plans, paid time off, and more perks that make a difference in your life.Dynamic Work Environment: You'll be in an office environment working with a motivated team.Work Environment:
This position operates in an office environment and requires the ability to remain in a stationary position for extended periods of time. Frequently operates a computer and other standard office equipment. Occasionally moves items up to 20 pounds. Ability to communicate and exchange accurate information with internal and external stakeholders is required. Must be able to work under centrally controlled fluorescent lighting. Reasonable accommodations may be made to perform essential functions.
#HLP2
#HLP2
Pay Range$80,000—$150,000 USDAbout HELP
For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana. To ensure that our clients’ expectations are exceeded, HELP takes great care when selecting individuals to join the team. Our employees embrace our commitment to do the job right the first time with good equipment and materials, with honesty and without shortcuts. By embracing this policy, our employees prosper right along with the company and enjoy solid job security. Not a heating, cooling, plumbing or electrical expert? Don’t worry. We can teach you everything you need to know!
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
Privacy Policy
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We are seeking a skilled and reliable HVAC Service/Sales Technician to join our team. The ideal candidate will be responsible for maintaining, diagnosing, repairing, and recommending upgrades for heating, ventilation, and air conditioning systems for our residential clients. Our HVAC technicians are customer-service focused, knowledgeable, and work diligently with core values like integrity and accountability to ensure all work is performed in compliance with safety and industry standards.
Best-in-Class Benefits:Top-Tier earning potential - Earning range $80,000-150,000+ annuallyHealth, dental, and vision insurance.401(k) with company match.Paid time off and holidays.Company truck and gas cardsCompany Cell Phones & TabletsCompany uniforms and dry cleaning serviceOngoing training and career advancement opportunities.Key Responsibilities:Consult with clients on their indoor air; heating, cooling, and ventilation systems.Diagnose mechanical and electrical issues in HVAC systems, and provide replacement options.Perform routine maintenance, including cleaning, filter replacements, and system tune-ups, when needed.Provide excellent customer service and communicate effectively with clients about system performance, issues, and solutions.Ensure all work meets safety and industry regulations.Maintain accurate service records and document recommendations and repairs.Work independently and as part of a team to complete assigned jobs efficiently.Stay up to date with industry advancements and best practices.Qualifications & Requirements:High school diploma or equivalent (Technical school or HVAC certification preferred).Minimum 2 years of experience in HVAC maintenance, service and repair.EPA certification, and Journeyman's license (a plus)Knowledge of HVAC systems, electrical components, and refrigerants.Strong troubleshooting and problem-solving skills.Ability to work in various weather conditions and lift heavy equipment.Valid driver’s license and clean driving record.Excellent communication and customer service skills.Work Environment:
Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions.
#HLP2
Pay Range$80,000—$150,000 USDAbout HELP
For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana. To ensure that our clients’ expectations are exceeded, HELP takes great care when selecting individuals to join the team. Our employees embrace our commitment to do the job right the first time with good equipment and materials, with honesty and without shortcuts. By embracing this policy, our employees prosper right along with the company and enjoy solid job security. Not a heating, cooling, plumbing or electrical expert? Don’t worry. We can teach you everything you need to know!
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
Privacy Policy
Read LessJob Summary:
Are you a high-performing residential service plumber who enjoys solving problems, building trust with homeowners, and getting paid for the value you provide?
We're looking for an experienced Plumbing Service Technician who thrives in a consultative, customer-first environment. In this role, you'll diagnose plumbing issues, educate homeowners, and present Good, Better, Best repair and replacement options that allow customers to make informed decisions for their home and budget.
This is more than a service position—it's an opportunity to build long-term customer relationships while maximizing your earning potential through uncapped commission opportunities. If you're a plumber who takes pride in delivering exceptional workmanship, creating outstanding customer experiences, and being rewarded for your performance, we'd love to meet you.
Key Responsibilities:
Diagnose, troubleshoot, repair, and replace residential plumbing systems and fixtures.Deliver an exceptional customer experience by educating homeowners on the condition of their plumbing systems.Present Good, Better, Best repair and replacement options that empower customers to choose the solution that best fits their home and budget.Identify opportunities for system improvements, upgrades, water quality solutions, fixture replacements, and preventative maintenance.Perform repairs in compliance with all local plumbing codes and company quality standards.Complete accurate estimates, invoices, and service documentation using mobile technology.Maintain a clean, organized company vehicle and professional appearance.Participate in ongoing technical and sales training to continually improve your skills and income potential.Consistently achieve individual performance, customer satisfaction, and sales goals.Qualifications & Requirements
2+ years of residential plumbing service experience with strong diagnostic and troubleshooting skills.Proven ability to educate homeowners and present Good, Better, Best repair and replacement options.Strong customer service, communication, and relationship-building skills.Ability to identify additional service opportunities while maintaining a customer-first approach.Knowledge of local plumbing and mechanical codes.Journeyman plumbing license is a plus.Comfortable using tablets and mobile software to complete estimates and service documentation.Valid driver's license with a clean driving record.Self-motivated, dependable, and able to work collaboratively with team members.Committed to delivering exceptional workmanship and an outstanding customer experience on every service call.Benefits:
Competitive base pay with commissions for high earning potentialCompany vehicle, tools, iPhone, iPad, and uniforms.Medical, dental, and vision insurance.401(k) with company match.Company paid life insurancePaid time off and holidaysCompany cookouts and team eventsOngoing training and career advancement opportunitiesCompetitive pay and great work environmentWork Environment
Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions.
#HLP2
#SWNLP
Pay Range$80,000—$150,000 USDAbout HELP
For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana. To ensure that our clients’ expectations are exceeded, HELP takes great care when selecting individuals to join the team. Our employees embrace our commitment to do the job right the first time with good equipment and materials, with honesty and without shortcuts. By embracing this policy, our employees prosper right along with the company and enjoy solid job security. Not a heating, cooling, plumbing or electrical expert? Don’t worry. We can teach you everything you need to know!
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
Privacy Policy
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We are seeking a customer-focused and results-driven Club Specialist to join our team. In this role, you will be responsible for proactively engaging with maintenance club members who are considering canceling their memberships, addressing concerns, reinforcing the value of our services, and helping retain long-term customer relationships. The ideal candidate is an excellent communicator who can confidently navigate difficult conversations, identify customer needs, resolve issues, and deliver solutions that strengthen customer loyalty. This position plays a critical role in maintaining recurring revenue, improving customer satisfaction, and supporting the overall growth of the company.
Key Responsibilities:Contact club members who have requested to cancel or are at risk of canceling their membership.Identify and understand customer concerns through active listening and effective questioning.Present membership benefits, service value, and customized solutions to encourage retention.Use de-escalation techniques to address complaints, frustrations, and service-related concerns.Handle objections professionally while maintaining a positive customer experience.Collaborate with service, dispatch, customer service, and management teams to resolve customer issues.Document customer interactions, retention efforts, and outcomes accurately within the CRM system.Follow up with members to ensure concerns have been addressed and satisfaction has been restored.Meet or exceed retention goals, customer satisfaction metrics, and performance standards.Identify trends and recurring cancellation reasons and provide feedback to leadership.Maintain a thorough understanding of club membership benefits, promotions, HVAC services, plumbing services, and company policies.Support outbound customer engagement campaigns designed to increase member satisfaction and loyalty.Qualifications:High school diploma or equivalent.Previous experience in customer retention, customer service, sales, collections, account management, or call center environments.Strong verbal communication and active listening skills.Excellent customer service and relationship-building abilities.Ability to remain calm, empathetic, and professional when handling upset customers.Confidence managing difficult conversations and overcoming objections.Strong problem-solving, conflict-resolution, and negotiation skills.Positive attitude with a solution-oriented mindset.Comfortable working toward performance metrics, retention goals, and productivity standards.Basic computer skills and proficiency navigating CRM platforms, phone systems, and Microsoft Office applications.Benefits:
Competitive base pay with bonus structureMedical, dental, and vision insurance.401(k) with company match.Company paid life insurancePaid time off and holidaysCompany cookouts and team eventsOngoing training and career advancement opportunitiesWork Environment:
Works in a professional office environment using computers, phones, and standard office equipment. Primarily seated with occasional standing and walking. Must be able to communicate effectively with customers and team members and accurately exchange information in person and by phone. Reasonable accommodations may be made to perform essential functions.
#HLP2
Pay Range$22—$25 USDAbout HELP
For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana. To ensure that our clients’ expectations are exceeded, HELP takes great care when selecting individuals to join the team. Our employees embrace our commitment to do the job right the first time with good equipment and materials, with honesty and without shortcuts. By embracing this policy, our employees prosper right along with the company and enjoy solid job security. Not a heating, cooling, plumbing or electrical expert? Don’t worry. We can teach you everything you need to know!
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
Privacy Policy
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As an Accounts Payable Specialist, you will play a crucial role in managing the company's financial transactions related to accounts payable. You will ensure that all invoices are processed accurately and on time, maintain vendor records, and support the month-end closing procedures. Your attention to detail and ability to handle multiple tasks will contribute to the smooth operation of our financial department. In this role, you will collaborate with internal teams and vendors, resolving any issues promptly and professionally.
Key Responsibilities:
Process and manage vendor invoices, ensuring timely and accurate payments. Reconcile accounts payable transactions and resolve discrepancies.Maintain vendor records, including contact information and payment terms.Prepare and process electronic transfers and payments.Assist with month-end closing procedures.Collaborate with internal teams to accurately coding of invoices being paid.Respond to municipality or vendor inquiries and resolve payment issues promptly.File Manufacturer Warranties Assist with Permit Application processAssist in the development and implementation of accounts payable policies and procedures.Qualifications:
Bachelor’s degree in business, accounting, finance or similar field preferred. 3+ years of accounts payable and/or general accounting experience. Demonstrated knowledge of accounting principles and practices.Highly proficient with accounting software and MS Office (especially Excel).Attention to detail and accuracy in data entry.Benefits:
Health insurance: Comprehensive medical, dental, and vision coverage.Retirement plan: 401(k) with company match.Paid time off: 1 week PTO and 6 paid HolidaysTraining and development: Ongoing opportunities for professional growth and advancement.Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.Company sponsored breakfast, lunches, and events Awesome Wellness Program- Free gym membership and free healthy snacks delivered weeklyWork Environment:
Works in a professional office environment using computers, phones, and standard office equipment. Primarily seated with occasional standing and walking. Must be able to communicate effectively with customers and team members and accurately exchange information in person and by phone. Reasonable accommodations may be made to perform essential functions.
#HLP2
Pay Range$22—$25 USDAbout HELP
For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana. To ensure that our clients’ expectations are exceeded, HELP takes great care when selecting individuals to join the team. Our employees embrace our commitment to do the job right the first time with good equipment and materials, with honesty and without shortcuts. By embracing this policy, our employees prosper right along with the company and enjoy solid job security. Not a heating, cooling, plumbing or electrical expert? Don’t worry. We can teach you everything you need to know!
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
Privacy Policy
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