Help Others, Make a Difference, Save a Life.
Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?
You have a lot of choices in where you work make the decision to work where you are valued!
Join the McNabb Center Team as the Hamblen Crisis Services Coordinator today!
The Hamblen Crisis Services Coordinator
JOB SUMMARY
Crisis Services Coordinator is responsible for administrative tasks including reports, scheduling, and training. Services Coordinator will provide supervision to designated employees. Clinical responsibilities include on-call and clinical direction while on site. In addition to supervisory responsibilities, Services Coordinator will meet with clients and treatment team as clinically indicated. Facilitate referral-related activities to link clients with needed services. Follow-up on clinical directives to ensure client treatment is being rendered. Complete assessments at main site and in the community setting as needed. This position requires certification in and adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking. This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment. Regular attendance is an essential job function. Due to CSU and WIC being 24 hours/7 days per week programming, the following expectation is applied to all staff working in these programs. All staff will be present and on time for shift in order to relieve previous shift.All staff will stay on shift until relief coverage arrive. All staff have been briefed on the nature of the programming and understand that shifts must be covered in order to keep our staff and clients safe.All staff recognize that if bad weather is predicted be prepared to make it in prior to poor travel conditions and to stay until relieve staff can make it in.EVALUATION STANDARDS
5 Always Exceeds Performance Standards
4 Consistently Exceeds Performance Standards
3 Regularly Meets Performance Standards
2 Frequently Does Not Meet Performance Standards
1 Consistently Does Not Meet Performance Standards
This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.
1. Participates as an active member of the crisis team.
Begins and ends workday as scheduled and is accessible by cell phone when in the field.Communicates with triage to determine priority of call if more than one call is pending.Responds appropriately to all flags, emails, and voicemails.Demonstrates a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudesAttends and participates in scheduled administrative team meetingsMeet with designated employees at least monthly for clinical supervision.2. Completes documentation of client care in compliance with CARF and SSOC standards.
Completes all necessary documentation for each client before end of shift.Clearly documents time of referrals and declines.Flags, emails, or calls case managers/therapist to alert provider that client was seen by Mobile Crisis.Fax all pertinent documentation for referrals and document accordingly.3. Provides face to face crisis assessments and coverage 24/7/365.
Provides direction to client in crisis. Facilitates voluntary/involuntary placement for client or gives referral information to client. Ensures that all clients are seen within two-hour time frame when possible.Provides on-call crisis intervention according to established protocolThrough client assessment, determine appropriate level of care and inform all parties involved of planProvide education and referral information when clinically appropriateActs as a liaison with community agencies and families to ensure appropriate care for clientDetermines appropriate location of assessment (i.e. community, telehealth, ED, etc)Spends adequate time with client during assessment to determine needs and most appropriate services and treatment available.Conducts individual/family/significant other therapy with CSU clients as clinically indicated.Provide direction to front line staff to ensure that clients are seen in a timely manner and according to priority.Will provide client transport as needed.Manages staff of MCU assessments.Maintains all productivity standards of CSU and MCU.Meets CU and MCU expected outcomes.COMPENSATION:
Starting salary for this position is approximately $72,851/yr based on relevant experience and education.QUALIFICATIONS - Hamblen Crisis Services Coordinator
Education/Knowledge:
A Master's degree in a health-related field of counseling, psychology, social work, sociology and experience working with individuals with mental illness and/or co-occurring diagnoses. Preferred Master's level licensed or license eligible clinician. Must obtain F endorsement.Experience:
Must have course work and or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and crisis intervention. Must have experience in working with special populations including individuals with Severe and Persistent Mental Illnesses and Co-Occurring Disorders. Computer experience is helpful. Experience working in a crisis setting preferred.Physical/Emotional/Social - Skills/Abilities:
Exposure to biological hazards. Hearing of normal and soft tones. Close eye work. Valid driver's license. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching.Location:
Morristown, Tennessee
Apply today to work where we care about you as an employee and where your hard work makes a difference!
Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.
Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.
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Read LessHelp Others, Make a Difference, Save a Life.
Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?
You have a lot of choices in where you work make the decision to work where you are valued!
Join the McNabb Center Team as the Family Crisis Center Shelter Supervisor today!
The Family Crisis Center Shelter Supervisor
Oversee and supervise day-to-day operations of the Family Crisis Center emergency domestic violence shelter. Provides direct client care as needed and rotates supervisor on-call for after-hour shelter services. Completes documentation and monthly/quarterly/annual reporting in accordance with funding requirements. Provides supervision and case consultation to Advocacy Team Leader and milieu staff. Manages 24/7 shelter staff schedule. Assists with quality improvement and program updates to ensure implementation of best practices and trauma-informed care. Flexible schedule required.JOB DUTIES/RESPONSIBILITIES
Duties include but are not limited to staffing, supervision, budget management, client care and compliance with all applicable standards, regulations, contractual requirements and outcomes required by the Center, funding or oversight agencies. Provides management and oversight to 24/7 emergency domestic violence shelterResponsible for the hiring, training and supervision of shelter staff and interns/volunteersEnsures programs are operating in accordance with all funding and center complianceAssists with management of program budgetsAssists with data collection and monthly, quarterly, and annual reportsFacilitates weekly treatment team meetings and case consultationResponsible for shelter clinical operations and managing facility needsProvides direct client care and intervention as neededProvides program scheduling to ensure all shifts are covered and adequately staffedRotates on-call coverage and available after-hours for immediate programmatic needsSchedules time efficientlyStrong ability to multi-taskAccurately documents time and mileageDemonstrates and maintains a positive working relationship with team members, including other departments and community partnersDemonstrates a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudesThis job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.
COMPENSATION:
Starting salary for this position is approximately $64,213/yr based on relevant experience and education.Schedule:
Full-time requires at least 40 hours per weekThis position will mostly occur during business hours, but a flexible schedule is required as the program operates 24/7 and after-hours assistance may be neededEquipment/Technology:
Computer skills are required for email, timekeeping, and documentation in the electronic medical record.QUALIFICATIONS - Family Crisis Center Shelter Supervisor
Experience / Knowledge:
Must have course work and or experience in the areas of psychopathology, counseling, theory, cultural diversity, human development, etiology and treatment of alcohol and drug abuse and mental illness. Minimum of two years of clinical experience with specialized training/course work in trauma and victim services preferred. Supervisory experience preferred.Education / License:
Graduation from an accredited college or university with a Master's Degree in Counseling, Psychology, Social Work, or other related field of study. Clinical knowledge necessary to provide clinical services and supervision of staff. Training or post-graduate study in domestic violence, substance abuse, trauma, child psychopathology, child development, or clinical interventions with youth and families.Physical/Emotional/Social - Skills/Abilities:
Exposure to biological hazards. Hearing of normal and soft tones. Close eye work. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. Required to be certified in CPR/First Aid and trained in Handle with Care de-escalation techniques.Location:
Knox County, TennesseeApply today to work where we care about you as an employee and where your hard work makes a difference!
Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.
Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.
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Read LessHelp Others, Make a Difference, Save a Life.
Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?
You have a lot of choices in where you work make the decision to work where you are valued!
Join the McNabb Center Team as the Sevier Customer Service and Benefits Specialist today!
The Sevier Customer Service and Benefits Specialist
JOB SUMMARY
Provides daily response to all phone calls directed to Sevier County Outpatient Services, including providing messages/notes to nurses for calls related to medication questions, answering questions of next scheduled medication appointments, rescheduling medication appointments, and other related phone calls. Maintain schedule for all Sevier clinic staff and prescribers in order to ensure productivity standards are met. Provide reminder phone calls to all patients 24 hours prior to medication appointments. Assist staff to meet set productivity standards within compliance of HRMC policy and procedures. Maintain medical charts, send items to be scanned into Centricity to Medical Records at Children and Youth Center, as well as Adult Center. Complete all client benefits requirements at intake and overall make the intake process more efficient. Will manage Intake Log, Magellan Reporting, and Client Compliance. Will manage co pays with cash and credit cards. Will keep up with all pay sources to ensure they are current and correctly recorded in EMR. Will be up to date on CNF forms and send to scanning.JOB DUTIES/RESPONSIBILITIES
This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.
1. Maintain schedule for all IST staff prescribers.
Input/print out necessary information in EMR for scheduling purposes on a daily basis.Provide reminder phone call to client/family 24 hours prior to appointment on a daily basis.Maintain cancellation list for filling in appointment purposes and update daily. Discuss with the staff prescribers any time there is a change made to the schedule throughout the day.Will be in the reception area for the first appointment of the day and stay until the last appointment has left the area or as assigned by supervisor.2. Manage all phone calls and messages for scheduling, nurses, and staff psychiatrists.
Answer all phone calls from 8AM to 5 PM (or as assigned) Monday- Friday.Correctly scribe and direct all messages to the necessary staff or extension as evidenced by no reported consumer/staff concerns in this area.Triage priority of all calls throughout the day.3. Health Care Record Maintenance/Productivity
Completes benefits portion of intake process and manages Intake Log. Sends healthcare documents to be scanned by Medical Record staff at Children and Youth and Adult Center within two business days of receipt.Knowledgeable in HIM/Custodian of Record procedures and chart storage locationsEnters Health Care information related to reimbursement into the Centers database accurately and within two business days of receipt, i.e. (intake documents & information.)4. Demonstrates and maintains a positive work climate and the overall team effort of the program.
Demonstrates a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes. Accepts additional assignments and/or changes in assignment and/or work.Promotes an environment in which cultural diversity and the customs, beliefs and values of the individual are respected. Maintains a professional appearance at all times.Responds professionally to those who enter the building, or calls into the Center.COMPENSATION:
Starting salary for this position is approximately $16.61 /hr based on relevant experience and education.QUALIFICATIONS - Sevier Customer Service and Benefits Specialist
Experience:
Previous experience working face to face with individuals in an office/clinic setting.Education / Knowledge:
High School diploma or equivalent degree or experience in the area of reception, administrative duties, scheduling responsibilities.Abilities:
Must be capable of assisting in utilizing non-violent methods of crisis intervention including Handle with Care. (training provided)This position requires certification in and adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, and going down on knees, running, and walking. Must have the mental ability to exercise sound judgement under pressure. Must be able to handle frustrating or difficult clients and accommodate to ensure the best possible outcome. Must be able to lift up to 50 lbs.Location:
Sevier County, Tennessee
Apply today to work where we care about you as an employee and where your hard work makes a difference!
Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.
Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.
Compensation details: 16.61-16.61 Hourly Wage
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Read LessHelp Others, Make a Difference, Save a Life.
Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?
You have a lot of choices in where you work make the decision to work where you are valued!
Join the McNabb Center Team as the Sevier County School Based Mental Health Liaison today!
The Sevier County School Based Mental Health Liaison
The School Based Mental Health Liaison (SBMHL) program provides direct mental health services in the Sevier County school system. Liaisons will provide individual consultation to teachers and assist them in structuring classrooms to enhance the learning environment for children whose risk of developing an emotional, behavioral, or substance abuse problem is significantly higher than average or children who have minimal but detectable signs or symptoms foreshadowing a disorder. Liaisons will provide training and education to teachers, school staff, and students to promote healthy learning environments. Liaisons will work closely with families and assist in the development of Individualized Education Plans (IEP). Liaisons will also provide direct services to identified students. Liaisons will demonstrate knowledge and competency in mental health service provision and leadership.1. Provides all services to insure successful implementation of Department of Mental Health and Substance Abuse Services grant.
Conducts individual, family, and group counseling.Provides advocacy, linkage, and referral services as needed.Provides mental health assessments and evaluations.Participates in IEP and other school related meetings.Provides parent, school or school staff training.Interfaces professionally with school personnel and other agenciesConducts group sessions with children and/or parents.Interfaces professionally with school personnel and provides therapeutic support.2. Maintain HRMC and CARF documentation standards
Maintains appropriate chart records that reflect both HRMC and CARF standards.Completes all documentation in a timely manner.Upholds center policy and procedures, and CARF standards.Maintains adequate record keeping ensuring all grant reporting requirements are met in a timely manner.3. Meet all productivity standards
Maintain active caseload of individual therapy clients.Completes assessments within two weeks once all paperwork is completed for school-based services.4. Demonstrate and maintain a positive work climate and overall team effort.
Demonstrate consideration and concern for fellow co-workers and their job responsibilities.Promote harmonious relationships by openly communicating any concerns, keeping a positive attitude and helping others.Accepting additional assignments and responsibilities with a positive attitude.This job description is not intended to be all inclusive; and employee will also perform other reasonable related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Management reserves the right to change job descriptions, job duties, or working schedules for programmatic needs. This job description does not constitute a written or implied contract of employment.
COMPENSATION:
Starting salary for this position is approximately $50,751 /yr based on relevant experience and education.Schedule:
Monday - Friday 8am-5pmTravel:
Potential travel required to family homes to provide therapy services or meet families out in the community.Equipment/Technology:
Basic computer skills are required for email, timekeeping, and documentation in the electronic medical record.QUALIFICATIONS - Sevier County School Based Mental Health Liaison
Education:
Must have a Master's Degree in a human services field such as counselor or social work.Experience / Knowledge:
Must have a Master's Degree in a human services field such as counselor or social work. Must have two (2) years' experience working with children with emotional or behavioral problems, or two (2) years of experience with adolescent substance use/abuse prevention, or a combination of the two.Applicants should have experience leading groups and trainings.In addition, applicants should have course work in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, trauma, suicide and learning disorders.This person will either possess experience or training in the Re-Education Philosophy or will acquire such training in the course of employment.Licensed or licensed eligible.Ability to effectively and ethically counsel children and families.Ability to present professionally and work within a team format to plan, implement, and evaluate successful interventions.Ability to effectively run and process groups with children and families.Ability to work within a team format to meet positive goals for children and interface with other agencies involved in the ecology of the family.Must have mental ability to exercise sound judgment under pressure.Ability to exercise sound judgment and effective decision-making, ability to set and demonstrate appropriate boundaries, ability to be an empathic listener, flexibility, willingness, and adaptability to working with diverse populations.Must also have the ability to communicate effectively and possess good time management and organizational skills.Physical:
Exposure to biological hazards.Hearing of normal and soft tones.Close eye work.Must possess a valid Tennessee driver's license.Frequent sitting, standing, walking, bending, stooping may be required.Computer work involving frequent usage of hands, fingers, and wrists.This position requires certification in and adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking.This position requires becoming certified in CPR.Location:
Sevier County, Tennessee
Apply today to work where we care about you as an employee and where your hard work makes a difference!
Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.
Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.
PIc2ad029c731b-0515
Read LessHelp Others, Make a Difference, Save a Life.
Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?
You have a lot of choices in where you work make the decision to work where you are valued!
Join the McNabb Center Team as the SOR Pathfinder today!
The SOR Pathfinder
Job Summary
The SOR Pathfinder serves as a member of the multi-disciplinary team providing direct engagement, assessment, referral, and on-going follow up with clients. Able to complete assessments and other required documents (C-SSRS, GPRAs, etc.), track referrals, and complete updates. Maintains positive connections to internal and external stakeholders and referral sources. Has excellent verbal, written, and computer skills. Must be legally able to operate and willing to use personal vehicle in the performance of job-related duties. Has a strong desire to work with individuals in substance use treatment and recovery with respectful understanding of multiple paths to recovery.This job description is not intended to be all inclusive; and employee will also perform other reasonable related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.
1. Daily Staff Duties.
Ability to exercise sound judgment and effective decision-making and demonstrates non-judgmental support 1:1 with individuals and families around substance use disorder treatment and harm reduction.Keeps up to date on knowledge of community resources and referral processes to assist clients in setting and meeting goals and objectives (i.e., service planning around client needs).Ability to assess client functioning and level of need utilizing ASIs, and ASAMS and standard practice modalities as required.Provides effective and ethical 1:1 support by utilizing motivational interviewing and other approved best practice strategies or industry standards of care.Is an empathic listener and demonstrates flexibility in working with diverse populations with a strong interest in working with individuals with substance use and co-occurring issues.Responds to all messages, emails, and voicemails within 24 hours.Completes documentation and other tasks as assigned by supervisor before the end of each shift.Provides coverage for caseload coverage to ensure services continue when on leave.2. Complete all required documentation within designated time frames.
Ensures that documentation is completed accurately within required time frames: including, but not limited to Releases of Information, consents, referrals, and notes within TN-Wits, Centricity or other record as assigned.Responsible for completing Government Performance and Results (GPRAs) at three required time frames with program participants with a completion rate of 80% or greater.Arranges with supervisor a coverage plan to ensure services continue when team member is on leave or unavoidably unavailable to a specific client or clients.Completes logs, screening, follow up and any other required or requested tools accurately and on time, including closing and discharge documentation.Assists Team Leader with data ensuring program evaluation, quality assurance, and improvement indicators, and client satisfaction are regularly and accurately reflected.Keeps all private and/or confidential information in secure location or in approved locked HRMC bags and follows HIPAA and 42CFRPart2 regulations in all circumstances.Stays current on all required relias training, CPR, and First Aid certifications as well as verbal and physical de-escalation skills training.Ensures time sheets and other requirements are up-to-date and accurate.3. Functions as a member of a multi-disciplinary team.
Ability to present professionally and work within multi-disciplinary teams as a positive McNabb Center employee and community ambassador representing the client, program, and agency.Ability to set and maintain appropriate boundaries for quality service delivery and healthy self-care.Must be punctual and maintain good attendance.Maintains healthy two-way communication in person, by telephone, and within writing to effectively serve clients.Demonstrates willingness to promote a harmonious work environment by maintaining a positive and professional working relationship with all staff members, supervisors, and other internal and external stakeholders.Communicates and approaches conflict in a professional way with a problem-solving, win/win outcome as the goal.Possesses flexibility and is able to work independently in multiple locations in a variety of settings.COMPENSATION:
Starting salary for this position is approximately $18.98/hr based on relevant experience and education.QUALIFICATIONS - SOR Pathfinder
Experience / Education:
Must have a Bachelor's degree in Counseling, Addictions, Social Work or other related field with two years of experience working with the population. Should have broad knowledge and understanding of Motivational Interviewing, stages of change, harm reduction and best practices regarding substance use disorder treatment and recovery.Must have experience and understanding in the areas of cultural diversity, human development, and treatment of substance use disorder, understanding of trauma-informed care, suicide prevention, crisis referral and extensive knowledge of community resources.Experience working with special populations including individuals with co-occurring disorders, substance use disorders and mental health disorders. Computer expertise is required as timesheets, training modules, email, and some program documentation are computer-based. Regular attendance is an essential job function. Must have an F-endorsement and be able to legally operate personal vehicle during the performance of job duties.Physical:
Possible exposure to biological hazards.
Lifting up to 50 lbs.
Pushing/pulling up to 150 lbs.
Frequent sitting, standing, walking, bending, stooping, and reaching.
Location:
Knox County, Tennessee
Apply today to work where we care about you as an employee and where your hard work makes a difference!
Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.
Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.
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Read LessNow Hiring: Case Managers, Counselors, Specialists, and Mental Health Techs
Location: Hamilton & McMinn Counties, Tennessee
Start Your Career with Purpose - Join the McNabb Center Today!
We've been waiting for someone like you!
With numerous opportunities across Hamilton and McMinn Counties, the McNabb Center invites you to become part of a mission-driven team dedicated to "Improving the lives of the people we serve." If you're seeking a bachelor's level position providing support to clients in our clinics or out in the community, explore the opportunities below and apply today!
Non-Residential Positions
Case Managers
Case Managers at McNabb Center deliver integrated, person-centered care by developing treatment plans tailored to each client's unique needs and goals. Working with a defined caseload, Case Managers help clients navigate systems of care, provide essential support, and advocate on their behalf.
Examples of Case Manager roles include:
HealthLink Care CoordinatorSafety Net Case ManagerCYHOP Case ManagerOAC District 10 Case Manager (Monroe Co.)Starting Pay: $18.21 / hour (based on education, experience, and position)
Caseloads and client needs vary by program and may impact pay rates and work expectations.
Specialists & Counselors
Specialists and Counselors provide essential services such as information and referrals, advocacy, home visits, and individualized goal support. Programs serve a wide range of client needs-from child development and family support to HIV education and justice-involved youth.
Examples of positions include:
OnTrack Peer Support Specialist TMI Peer Recovery Specialist Child Development SpecialistNote: Many of these roles involve transportation of clients. A valid driver's license with F-endorsement is required.
Starting Pay: $17.40 / hour (based on education, experience, and position)
Caseloads and client needs vary by program and may impact pay rates and work expectations.
Mental Health Techs
Mental Health Techs support clients within Supportive Housing facilities that operate 24/7. This direct-care role includes monitoring clients, completing intakes, facilitating groups, conducting safety checks, and providing a structured, supportive environment. Transportation of clients is also required.
Work Schedule: Shift-based (Evenings, Overnights, Weekends, Holidays)
Shift Differential Pay available for 2nd and 3rd shifts.
Starting Pay (Bachelor's level):
$18.79 / hour (Full-Time)$16.00 / hour (PRN/Part-Time)Client population, education, experience, and acuity level influence starting rate.
High School-level positions also available-see separate posting.
Why Join the McNabb Center?
Mission-Driven Work that directly impacts lives in your community Competitive Starting Pay and shift differentials PRN / As-Needed Options for flexible scheduling Professional Development and potential for career growth NHSC-Approved Site - eligibility for student loan repayment programsGeneral Requirements
Valid Driver's License and reliable transportation required for nearly all positions F-Endorsement required for roles involving client transportation Caseloads, client acuity, and on-call requirements may impact salary PRN pay rates may vary by programApply Now
Take the next step in a meaningful career with the McNabb Center. Be part of a compassionate, professional team that brings hope and healing to individuals and families across East Tennessee.
We've been waiting for someone like you.
EOE McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.
Job Description This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.
Background Checks McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.
PIca91abd3c5-
Read LessHelp Others, Make a Difference, Save a Life.
Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?
You have a lot of choices in where you work make the decision to work where you are valued!
Join the McNabb Center Team as the Reimbursement Specialist program today!
The Reimbursement Specialist
JOB SUMMARY
The purpose of the Reimbursement Insurance Verification Specialist is to obtain and verify a client's commercial insurance coverage and to ensure procedures are covered by an individual's insurance. Specialist will be responsible for entering data in an accurate manner and updating client benefit information in the organization's billing system and verifying that existing information is accurate. The Specialist will perform a variety of auditing and resolution-centered activities, answering pertinent questions about coverage to internal and external sources, identifying insurance errors, and recommending solutions. Will be required to work regular office hours at the designated facility.This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.JOB DESCRIPTION
Employees in this job complete and oversee a variety of professional assignments to evaluate, review, enter, monitor, and update client insurance and billing information.JOB DUTIES
NOTE: The job duties listed are typical duties of the work performed. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty.
Analyzes designated eligibility reports on a daily basis.Communicates with and advises Insurance Verification Team Leader of all questions problems related to insurance verification.Adheres to all policies and procedures related to compliance with all federal and state billing regulations.Communicates with billing representatives regarding any insurance issues that may arise.Maintains a positive and professional attitude.Reads all emails and responds accordingly in a timely manner.Listens to all voicemails and respond accordingly in a timely manner.Works with members of various teams and/or departments on identifying process improvements.Possess flexibility to work overtime as dictated by department/organization needs.Assists in determining proper courses of action for resolution to insurance issues.Possesses problem-solving skills to research and resolve discrepancies, denials, appeals, collections.Possesses strong ability to think outside the box.Has the ability to work in a high stress/demanding environment.Performs additional duties as requested by Team Leads or Management Team.JOB QUALIFICATIONS
Advance use of computer system, software, Excel, Outlook and Microsoft (word processing and spreadsheet application).Knowledge of Centricity is a strong plus.Knowledge of insurance guidelines including HMO/PPO, Commercial, Medicare, Medicare Advantage, TN Care's, Medicaid and Private Pay.Ability to work well in a team environment and alone. Being able to triage priorities, delegate tasks if needed, handle conflict in a reasonable fashion and analyze and resolve claims issues and related problems.Strong written and verbal communication skills.Maintaining patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA).Knowledge of the center's Policies and Procedures.Ability to maintain records and prepare reports and correspondence related to the position.Ability to work directly with upper leadership regarding claims issues and resolutions.Possesses effective communication skills for phone contacts with insurance payers to resolve issues and to communicate effectively with others.JOB EXPECTATION
All employees must be clean and well-groomed. Styles dictated by religion and ethnicity aren't restricted.Business casual dress code required.Employees can use their phones during breaks or at lunch hour.Employee must observe and be respectful of co-workers and should never use obscene, discriminatory, offensive, prejudicial or defamatory language in any way.The use of cameras on cell phones during work time is prohibited to protect the privacy of the clients as well as fellow employees, unless permission is granted by fellow employees or managers.Employees are permitted two 15-minute breaks and one hour lunch.Employees must work the agreed upon work schedule.Enter hours worked daily.Request leave in advance to your supervisor for approval.
COMPENSATION:
Schedule:
Monday - Friday 8am - 5pmTravel:
N/AEquipment/Technology:
Basic computer skills are required for email, timekeeping, scanning, and fax machine.Advance use of computer system, software, Excel, Outlook and Microsoft (word processing and spreadsheet application).QUALIFICATIONS - Reimbursement Specialist
Education:
High school diploma or equivalent required.Experience / Knowledge:
Extensive knowledge of insurance in relation to proper billing, follow-up and verification duties.Location:
Knoxville, TennesseeApply today to work where we care about you as an employee and where your hard work makes a difference!
Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.
Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.
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