Help Others, Make a Difference, Save a Life.
Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?
You have a lot of choices in where you work make the decision to work where you are valued!
Join the McNabb Center Team as the Reimbursement Specialist program today!
The Reimbursement Specialist
JOB SUMMARY
The purpose of the Reimbursement Insurance Verification Specialist is to obtain and verify a client's commercial insurance coverage and to ensure procedures are covered by an individual's insurance. Specialist will be responsible for entering data in an accurate manner and updating client benefit information in the organization's billing system and verifying that existing information is accurate. The Specialist will perform a variety of auditing and resolution-centered activities, answering pertinent questions about coverage to internal and external sources, identifying insurance errors, and recommending solutions. Will be required to work regular office hours at the designated facility.This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.JOB DESCRIPTION
Employees in this job complete and oversee a variety of professional assignments to evaluate, review, enter, monitor, and update client insurance and billing information.JOB DUTIES
NOTE: The job duties listed are typical duties of the work performed. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty.
Analyzes designated eligibility reports on a daily basis.Communicates with and advises Insurance Verification Team Leader of all questions problems related to insurance verification.Adheres to all policies and procedures related to compliance with all federal and state billing regulations.Communicates with billing representatives regarding any insurance issues that may arise.Maintains a positive and professional attitude.Reads all emails and responds accordingly in a timely manner.Listens to all voicemails and respond accordingly in a timely manner.Works with members of various teams and/or departments on identifying process improvements.Possess flexibility to work overtime as dictated by department/organization needs.Assists in determining proper courses of action for resolution to insurance issues.Possesses problem-solving skills to research and resolve discrepancies, denials, appeals, collections.Possesses strong ability to think outside the box.Has the ability to work in a high stress/demanding environment.Performs additional duties as requested by Team Leads or Management Team.JOB QUALIFICATIONS
Advance use of computer system, software, Excel, Outlook and Microsoft (word processing and spreadsheet application).Knowledge of Centricity is a strong plus.Knowledge of insurance guidelines including HMO/PPO, Commercial, Medicare, Medicare Advantage, TN Care's, Medicaid and Private Pay.Ability to work well in a team environment and alone. Being able to triage priorities, delegate tasks if needed, handle conflict in a reasonable fashion and analyze and resolve claims issues and related problems.Strong written and verbal communication skills.Maintaining patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA).Knowledge of the center's Policies and Procedures.Ability to maintain records and prepare reports and correspondence related to the position.Ability to work directly with upper leadership regarding claims issues and resolutions.Possesses effective communication skills for phone contacts with insurance payers to resolve issues and to communicate effectively with others.JOB EXPECTATION
All employees must be clean and well-groomed. Styles dictated by religion and ethnicity aren't restricted.Business casual dress code required.Employees can use their phones during breaks or at lunch hour.Employee must observe and be respectful of co-workers and should never use obscene, discriminatory, offensive, prejudicial or defamatory language in any way.The use of cameras on cell phones during work time is prohibited to protect the privacy of the clients as well as fellow employees, unless permission is granted by fellow employees or managers.Employees are permitted two 15-minute breaks and one hour lunch.Employees must work the agreed upon work schedule.Enter hours worked daily.Request leave in advance to your supervisor for approval.
COMPENSATION:
Schedule:
Monday - Friday 8am - 5pmTravel:
N/AEquipment/Technology:
Basic computer skills are required for email, timekeeping, scanning, and fax machine.Advance use of computer system, software, Excel, Outlook and Microsoft (word processing and spreadsheet application).QUALIFICATIONS - Reimbursement Specialist
Education:
High school diploma or equivalent required.Experience / Knowledge:
Extensive knowledge of insurance in relation to proper billing, follow-up and verification duties.Location:
Knoxville, TennesseeApply today to work where we care about you as an employee and where your hard work makes a difference!
Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.
Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.
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Read LessHelp Others, Make aDifference, Save a Life.
Do you want to make adifference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?
You have a lot ofchoices in where you work make the decision to work where you are valued!
Join the McNabb CenterTeam as Technician for the Facilities Department at McNabb today!
The FacilitiesTechnician performs general maintenance tasks including, but notlimited to:
preventive maintenance on HVAC systemslogging and tracking helpdesk requestsmeeting with vendorsreplaces light tubes/bulbs, fixtures and electrical componentsmoving of furnitureCOMPENSATION: Starting salary for this position isapproximately $19.72/ hr based on relevant experience and education.
Schedule:
This is a full time 40 hour per week position; it will require some overtime and will be required for on-call emergency.Travel:
Travel between McNabb worksites is required. F endorsement is required.Equipment/Technology:
Basic computer skills are required for email, time keeping, and using the Facilities Ticketing System.Familiarity with basic hand tools.Use of common office equipment.QUALIFICATIONS -Facilities Technician
Education:
High school diploma or GED. Three years' experience may be considered in lieu of education. Knowledge of basic electrical, carpentry, plumbing, HVAC systems, construction materials and general construction techniques.Experience / Knowledge:
A minimum of three years experience is required in the field of building maintenance and/or construction. Some knowledge of computers and computer software. Must be able to work in an environment that includes adults and children. Applicants must be able to work independently, and with minimal supervision, and possess excellent communication and customer service skills. Must be able to drive a center vehicle.Physical:
Minimal exposure to biological hazards.Hearing of normal/soft tones and close eye work.Valid driver's license.Frequent sitting, standing, walking, bending, stooping, and reaching.Lifting up to 50lbs.Applicants should be able to exercise sound judgement under pressure.Location:
Hamilton County, TennesseeNHSC approved siteApply today to workwhere we care about you as an employee and where your hard work makes adifference!
Helen Ross McNabb Centeris an Equal Opportunity Employer. The Center provides equal employmentopportunities to all employees and applicants for employment and prohibitsdiscrimination and harassment of any type without regard to race, color,religion, age, sex, national origin, disability status, genetics, protected veteranstatus, sexual orientation, gender identity or expression, or any othercharacteristic protected by federal, state or local laws. This policy appliesto all terms and conditions of employment.
Helen Ross McNabbCenter conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicantsare encouraged to apply.
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Read LessNow Hiring: Case Managers, Counselors, Specialists, and Mental Health Techs
Location: Hamilton & McMinn Counties, Tennessee
Start Your Career with Purpose - Join the McNabb Center Today!
We've been waiting for someone like you!
With numerous opportunities across Hamilton and McMinn Counties, the McNabb Center invites you to become part of a mission-driven team dedicated to "Improving the lives of the people we serve." If you're seeking a bachelor's level position providing support to clients in our clinics or out in the community, explore the opportunities below and apply today!
Non-Residential Positions
Case Managers
Case Managers at McNabb Center deliver integrated, person-centered care by developing treatment plans tailored to each client's unique needs and goals. Working with a defined caseload, Case Managers help clients navigate systems of care, provide essential support, and advocate on their behalf.
Examples of Case Manager roles include:
HealthLink Care CoordinatorSafety Net Case ManagerCYHOP Case ManagerOAC District 10 Case Manager (Monroe Co.)Starting Pay: $18.21 / hour (based on education, experience, and position)
Caseloads and client needs vary by program and may impact pay rates and work expectations.
Specialists & Counselors
Specialists and Counselors provide essential services such as information and referrals, advocacy, home visits, and individualized goal support. Programs serve a wide range of client needs-from child development and family support to HIV education and justice-involved youth.
Examples of positions include:
OnTrack Peer Support Specialist TMI Peer Recovery Specialist Child Development SpecialistNote: Many of these roles involve transportation of clients. A valid driver's license with F-endorsement is required.
Starting Pay: $17.40 / hour (based on education, experience, and position)
Caseloads and client needs vary by program and may impact pay rates and work expectations.
Mental Health Techs
Mental Health Techs support clients within Supportive Housing facilities that operate 24/7. This direct-care role includes monitoring clients, completing intakes, facilitating groups, conducting safety checks, and providing a structured, supportive environment. Transportation of clients is also required.
Work Schedule: Shift-based (Evenings, Overnights, Weekends, Holidays)
Shift Differential Pay available for 2nd and 3rd shifts.
Starting Pay (Bachelor's level):
$18.79 / hour (Full-Time)$16.00 / hour (PRN/Part-Time)Client population, education, experience, and acuity level influence starting rate.
High School-level positions also available-see separate posting.
Why Join the McNabb Center?
Mission-Driven Work that directly impacts lives in your community Competitive Starting Pay and shift differentials PRN / As-Needed Options for flexible scheduling Professional Development and potential for career growth NHSC-Approved Site - eligibility for student loan repayment programsGeneral Requirements
Valid Driver's License and reliable transportation required for nearly all positions F-Endorsement required for roles involving client transportation Caseloads, client acuity, and on-call requirements may impact salary PRN pay rates may vary by programApply Now
Take the next step in a meaningful career with the McNabb Center. Be part of a compassionate, professional team that brings hope and healing to individuals and families across East Tennessee.
We've been waiting for someone like you.
EOE McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.
Job Description This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.
Background Checks McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.
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Read LessHelp Others, Make a Difference, Save a Life.
Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?
You have a lot of choices in where you work make the decision to work where you are valued!
Join the McNabb Center Team as the Facilities Technician today!
The Facilities Technician
JOB SUMMARY:
This is a full time 40 hour per week position; it will require some overtime and will be required for on-call emergency. Performs general maintenance tasks. Preventive maintenance on HVAC systems, logging and tracking helpdesk requests, meeting with vendors. Replaces light tubes/bulbs, fixtures and electrical components. Moving of furniture.This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based upon their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.Job Standards
Assist with monthly safety inspections for buildings, opens tickets for all safety issues.Monitors and reports any facility items needing addressed, ceiling tiles replaced, lights out, trip hazards, or pest issues.Ensures all annual inspections for the buildings have been completed in a timely manner.Knowledge of all CARF and Licensure requirements for facilities.Minor construction, demolition, and repair of walls when needed.Knowledge of vehicle policies and safety requirements.Assists with oil changes for facilities with center vehicles.Assist with fire drills.Participates with on call as needed.Ensures all monthly PM's are completed timely.Avoids real or perceived conflicts of interest. Reports all violations of policy or code of ethics.Works all tickets assigned timely and with accurately.Assists with moves, putting together furniture, and new building startups and shutdowns.Ensure that all HRMC Emergency calls are responded to.Required to contact supervisor with an update on emergency calls before leaving job site property.Required to answer work phone or respond back within 30 minutes.Ensure that vehicle assigned to technician is maintained.Required to maintain a clean and organized vehicle. The technician is responsible for any and all traffic violations while operating a HRMC vehicle.Observe all safety practices from wearing PPE to being aware of you and your team's safety.Conduct all work in a courteous and professional manner.Leave all work areas clean of tools and debris, to ensure the safety of all clients and staff.COMPENSATION:
Starting salary for this position is approximately $18.98/hr based on relevant experience and education.Schedule:
This is a full time 40 hour per week position; it will require some overtime and will be required for on-call emergency.Travel:
Travel between McNabb worksites is required. F endorsement is required.Equipment/Technology:
QUALIFICATIONS - Facilities Technician
Education:
High school diploma or GED. Three years' experience may be considered in lieu of education. Knowledge of basic electrical, carpentry, plumbing, HVAC systems, construction materials and general construction techniques.Experience / Knowledge:
A minimum of three years' experience is required in the field of building maintenance and/or construction. Some knowledge of computers and computer software. Must be able to work in an environment that includes adults and children. Applicants must be able to work independently, and with minimal supervision, and possess excellent communication and customer service skills. Must be able to drive a center vehicle.Physical:
Normal facility operations environment. Must have a valid Tennessee driver's license. Normal/corrected eyesight. Hearing within normal range. Must be able to lift a minimum of 40 pounds. Must be able to climb ladder.Location:
Knoxville, TennesseeApply today to work where we care about you as an employee and where your hard work makes a difference!
Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.
Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.
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