The Patient Care Coordinator plays a crucial role in ensuring smooth and efficient patient flow within a small healthcare team. Reporting to the Office Manager, this position manages appointment scheduling, patient communications, and coordination between patients, insurance providers, and medical staff. The role supports patient education and office operations to enhance the overall patient experience in a collaborative environment with a small team of 1-5 members. No travel is required for this position.
Responsibilities
Schedule and coordinate patient appointments efficientlyManage and update medical records accuratelyCommunicate with patients regarding visits, treatments, and follow-upsCoordinate with insurance companies for coverage and claimsManage referrals between healthcare providersProvide billing assistance and support to patientsEducate patients on care procedures and office policiesCollaborate with healthcare team members to improve patient carePerform accurate data entry related to patient and office informationMaintain organization and cleanliness of the office environment
Preferred Qualifications
Entry-level experience in healthcare administrationAssociate degree in healthcare administration or related fieldKnowledge of insurance verification processesFamiliarity with scheduling softwareStrong customer service orientationExcellent communication skillsOrganizational skills with attention to detailAbility to solve problems effectively Read Less