Overview
Immediate interview available!
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Some careers are just jobs. This one is different. At Pinnacle Family Services, the work you do every day has a real and lasting impact on children and families who need it most.
For over 30 years, we've provided evidence-based therapeutic foster care and behavioral health services to at-risk youth across North Carolina and South Carolina — specializing in serving children who have experienced trauma, loss, abuse, or neglect. Our approach is trauma-informed and relationship-focused, because we know that healing happens through connection.
When you join Pinnacle, you're not just joining an organization — you're joining a community of professionals who show up every day because they genuinely believe in this work.
Pinnacle Family Services is part of Health Connect America, a COA-accredited family of behavioral health brands serving children, families, and adults across nine states. That means you'll have the close-knit culture and mission focus of a team that's been doing this work for decades, backed by the resources, clinical infrastructure, and organizational support to help you do it well. Every program across our network shares the same commitment — compassionate, client-centered care that meets people where they are and walks alongside them toward something better.
Come make a difference and grow with us.
Health Connect America Family of Brands
Responsibilities
If you're someone who believes that real change happens in real life — not just in an office — this role was built for you. As a Family Centered Treatment (FCT) Specialist at Pinnacle Family Services, you'll deliver meaningful, evidence-based services where it matters most: in the homes and communities of the children and families you serve.
What You'll Do
As an FCT Specialist, you'll work with a caseload of children, adolescents, and families, guiding them through a structured, research-backed treatment model designed to create lasting change. Your work will be hands-on, relationship-driven, and grounded in best practices. Day to day, you can expect to:Deliver Family Centered Treatment services primarily in home and community settings, meeting families where they are — literally and figurativelyGuide children and families through the four phases of the FCT model, helping them set goals, build skills, and move toward sustainable well-beingServe as a central point of coordination for each family's Treatment Team, collaborating with medical, behavioral health, school, and community partners to ensure seamless, whole-person careDevelop, implement, and continuously refine individualized Service Plans in partnership with the families you serveConnect families to community resources, referrals, and aftercare supports that extend the impact of treatment beyond your time togetherMaintain timely, accurate documentation in the Electronic Health Record, keeping records that reflect the quality of care you provideParticipate in Quality Assurance activities that help make our programs stronger for every family we serve
What to Expect
This is community-based work, which means a flexible schedule that accommodates families' lives. Like most roles serving children and families in the community, this position includes 24/7 on-call availability for crisis support — because sometimes families need a steady, trusted voice outside of regular hours. In practice, crises don't define the day-to-day experience but knowing you're there when it counts is a meaningful part of the impact you make in this role.
Your Path to FCT Certification
FCT Certification is required for this role and must be completed within one year of hire. Pinnacle supports you every step of the way — through structured checkoffs, e-learning trainings, and a team that's invested in your professional growth. Becoming FCT-certified isn't just a requirement; it's a credential that sets you apart in the field.
What is Family Centered Treatment? Learn More!
Qualifications
We welcome candidates who bring a genuine commitment to children and families and meet the following qualifications:Bachelor's Degree required — in Human Services with a minimum of two years of experience working with youth or families, or in a non-Human Services field with a minimum of four years of experience working with youth or familiesCurrent FCT Certification is a plus, though not required — we'll help you get thereMust meet qualifications as a Qualified Professional (QP) with experience serving children and adolescents with a primary mental health diagnosisMust have a valid driver’s license and access to a fully insured, private form of transportation
Be Well with Us
We know that people who take care of others need to be taken care of too. That's why Health Connect America offers a comprehensive benefits package designed to support your whole self — professionally and personally:Retention Bonus — earn up to $2,000 annually through our 2026 Retention Bonus Program Flexible scheduling and a culture that recognizes the importance of work/life balanceEmployee Assistance Program (EAP) including 8 mental health counseling sessions annually — because your well-being mattersPaid time off and paid holidaysMedical, dental, vision, and voluntary insurance optionsHealth Savings Account with company contributionDependent Daycare Flexible Spending AccountAccess to a Health Navigator401(k) Retirement PlanBenefits Hub and Tickets at Work — exclusive savings and perks for everyday life
Ready to Make a Difference?
Join a team where your contributions truly matter. Apply now to be part of our community at Pinnacle Family Services, part of Health Connect America.
Employment is contingent upon the successful completion of a comprehensive background investigation.
Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information, please review our Equal Employment Opportunity Posters.
Read LessOverview
Some careers are just jobs. This one is different. At Pinnacle Family Services, the work you do every day has a real and lasting impact on children and families who need it most.
For over 30 years, we've provided evidence-based therapeutic foster care and behavioral health services to at-risk youth across North Carolina and South Carolina — specializing in serving children who have experienced trauma, loss, abuse, or neglect. Our approach is trauma-informed and relationship-focused, because we know that healing happens through connection.
When you join Pinnacle, you're not just joining an organization — you're joining a community of professionals who show up every day because they genuinely believe in this work.
Pinnacle Family Services is part of Health Connect America, a COA-accredited family of behavioral health brands serving children, families, and adults across nine states. That means you'll have the close-knit culture and mission focus of a team that's been doing this work for decades, backed by the resources, clinical infrastructure, and organizational support to help you do it well. Every program across our network shares the same commitment — compassionate, client-centered care that meets people where they are and walks alongside them toward something better.
Come make a difference and grow with us.
Health Connect America Family of Brands
Responsibilities
If you’re someone who believes that coordinated, person-centered care can transform lives, this role was built for you. As an Integrated Care Coordinator at Health Connect America, you’ll serve as a key connector for clients, providers, and community resources—ensuring comprehensive behavioral and physical health support, closing gaps in care, and promoting overall well-being. Your work will be hands-on, relationship-driven, and integral to both client outcomes and program success.
What You'll DoAs an Integrated Care Coordinator, you’ll oversee care planning, coordination, and monitoring for assigned clients, supporting both behavioral and physical health goals. Day to day, you can expect to:
Conduct assessments and develop individualized, person-centered care plans based on client needs, health goals, and Social Determinants of Health (SDOH)
Coordinate and monitor services across treatment teams, primary care providers, and community resources to ensure seamless care delivery
Facilitate follow-up services for recent hospitalizations, life transitions, or other critical events to support smooth transitions of care
Monitor client progress, track HEDIS gaps, and verify enrollment and payer status to ensure access to all required services
Provide health education, guidance, and crisis response support to clients and their families as needed
Maintain timely, accurate documentation of care coordination, assessments, and interactions in accordance with regulatory and agency standards
Support clinic-based operations, including scheduling, reminders, vitals, chart documentation, and direct collaboration with Nurse Practitioners for integrated care clients
Participate in marketing initiatives, outreach to new referrals, and education of prospective clients to promote engagement and program enrollment
What to ExpectThis role requires strong organizational skills, clinical insight, and the ability to navigate complex care needs across multiple providers and settings. You’ll balance in-office responsibilities with community and client-focused engagement, supporting both ongoing wellness and crisis intervention as needed.
As part of your role, you’ll collaborate closely with treatment teams, integrated care staff, and community partners, ensuring that every client experiences comprehensive, coordinated care that addresses both immediate needs and long-term health goals.
Supporting Quality & ComplianceYou will ensure all care coordination activities comply with Health Connect America policies, state regulations, and program standards. Through diligent documentation, adherence to timelines, and proactive monitoring, you’ll help maintain the highest quality of service while promoting positive client outcomes.
Qualifications
We welcome candidates who bring a genuine commitment to children and families and meet the following qualifications:Bachelor's Degree required — in Human Services with a minimum of two years of experience working with youth or families, or in a non-Human Services field with a minimum of four years of experience working with youth or familiesMust meet qualifications as a Qualified Professional (QP) with experience serving children and adolescents with a primary mental health diagnosis
Be Well with HCAWe recognize that people who care for others need support themselves. Health Connect America offers a comprehensive benefits package to promote your professional and personal well-being:
Flexible scheduling and a culture that values work/life balance
Employee Assistance Program (EAP) including 8 mental health counseling sessions annually
Paid time off and paid holidays for full-time employees
Medical, dental, vision, and voluntary insurance options
Health Savings Account with company contribution
Dependent Daycare Flexible Spending Account
Access to a Health Navigator
401(k) Retirement Plan
Benefits Hub and Tickets at Work — exclusive savings and perks for everyday life
Ready to Make a Difference?Join a team where your contributions truly make a difference in the lives of children, youth, and families. Apply now to be part of our dynamic and supportive community at Health Connect America!
Employment at Health Connect America and its companies is contingent upon successful completion of a comprehensive background investigation.
Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis prohibited under federal, state, or local law. For more information, please review our Equal Employment Opportunity Posters.
Read LessOverview
Join Our Impactful Team at Health Connect America!
Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver.
We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership.
When you join Health Connect America, you join an organization that invests in you. You'll Grow With Us through meaningful development opportunities, Be Well With Us through programs that support your whole self, and know that You Belong With Us in a culture built on purpose, compassion, and impact.
Our Brands
Responsibilities
Provide best practice, quality case management services, ensure that all documentation is completed per Payer, State, and COA standards and requirements. Assist in marketing new referrals.
Communicate with customers, colleagues, and other individuals to answer questions, disseminate or explain information, and address complaints/concerns.If no wraparound facilitator is present with MYPAC, CSS will make 2 contacts per week by phone or face to face and document accordingly. Connect families with needed and available community resources. Follow-up with clients and agencies as appropriate to document use/success of referral. Complete documentation within established time frames. Meet with clients weekly or bi-weekly for up to 12 months. (see above for MYPAC requirements). Attend and participate -weekly with Treatment Team meetings. Serve as a liaison with other professionals and agencies related to the client. Complete a recovery support plan with all individuals within the first 30 days of referral to services. Provide 24/7 on-call support for clients as per program requirements. Ensure compliance with all state regulatory bodies.
QualificationsBachelor’s degree in human services discipline, including, but not limited to: Social Work, Psychology, Sociology, Counseling, Criminal Justice, etc.) and experience working with children and families in case management type/ community resource position. Must be provisionally credentialed as a PCSS in Mississippi with eligibility to be fully credentialed as a CSS in Mississippi.
Be Well with HCA:
We recognize the importance of self-care and work/life balance. We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. Additional benefits include: Access to a Health Navigator Health Savings Account with company contribution Dependent Daycare Flexible Spending Account Health Reimbursement Account 401(k) Retirement Plan Benefits Hub Tickets at Work
Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!
Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.
Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters
Read LessOverview
Join Our Impactful Team at Health Connect America!
Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver.
We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership.
When you join Health Connect America, you join an organization that invests in you. You'll Grow With Us through meaningful development opportunities, Be Well With Us through programs that support your whole self, and know that You Belong With Us in a culture built on purpose, compassion, and impact.
Our Brands
Responsibilities
The purpose of the Therapist is to provide high-quality, therapeutic services to clients, ensuring their mental health and well-being. The Therapist is responsible for conducting assessments, developing and implementing individualized treatment plans, maintaining accurate documentation, and collaborating with other internal and external professionals. This role also involves participating in outreach and marketing efforts to promote services and attract new referrals, contributing to the overall mission of delivering comprehensive mental health care.
Essential Duties & Responsibilities:Perform comprehensive biopsychosocial assessments to determine individuals’ needs and appropriate interventions.Utilize standardized assessment tools and techniques to gather relevant information.Create individualized treatment plans in collaboration with individuals, families, and the treatment team.Set measurable goals and objectives tailored to individuals’ needs.Deliver therapeutic interventions in individual, group, and family therapy sessions.Implement therapeutic techniques to address various mental health issues, such as anxiety, depression, trauma, and behavioral disorders.Provide consistent and comprehensive services to all assigned individuals on your caseload.Ensure regular contact and follow-up with individuals to monitor progress and adjust treatment plans as necessary.Accurately document all client interactions, treatment plans, progress notes, and other required documentation within established timeframes per company policy. Ensure compliance with all regulatory and organizational standards.Work closely with other professionals as a multidisciplinary treatment team, to provide holistic care.Participate in regular treatment team meetings to discuss progress and treatment strategies of individuals served. Provide immediate support and intervention during crisis situations.Develop safety plans and coordinate with emergency services when necessary.Engage in community outreach to promote mental health services and attract new clients.Connect individuals and families with additional resources and support services as needed.Stay current with best practices, new treatment modalities, and emerging trends in mental health therapy.Participate in ongoing training, workshops, and professional development opportunities.Effectively communicate with clients, colleagues, and other stakeholders to address inquiries, disseminate information, and resolve complaints or concerns.If providing services in NC, additional responsibilities include:Actively engage with individuals through assessment, coordination, health promotion, and transitional care, documenting assessments and coordinating with the care team and treatment teams.Provide comprehensive care management, coordination, health promotion, individual and family supports, and referrals to community services.
Qualifications
State-Specific Requirements: Alabama:Master’s Degree in Social Work, Counseling, or a related field is required.Must be eligible for licensure as a LPC, LMFT, or LCSW.Mississippi: Master’s Degree in Social Work, Counseling, or a related field is required.Must be eligible for licensure as a LPC, LMFT, or LCSW in that state of MS or MS DMH certification.North Carolina: Master’s Degree in Social Work, Counseling, or a related field is required.Must hold associate license as a LCSWA or LCMHCA.South CarolinaMaster’s Degree in Social Work, Counseling, or a related field is required.Must hold license as a LMSW, LMFT-A, or LPC-A.Tennessee:Master’s Degree in Social Work, Counseling, or a related field is required.Must be eligible for licensure as a LPC, LMFT, or LCSW.Virginia:Master’s Degree in Social Work, Counseling, or a related field is required.
Be Well with HCA:
We recognize the importance of self-care and work/life balance. We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. Additional benefits include: Access to a Health Navigator Health Savings Account with company contribution Dependent Daycare Flexible Spending Account 401(k) Retirement Plan Benefits Hub Tickets at Work
Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!
Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.
Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters
Read LessOverview
Join Our Impactful Team at Health Connect America!
Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.
Come make a difference and grow with us!
Our Brands
Responsibilities
The purpose of the Therapist position is to provide high-quality, therapeutic services to clients, ensuring their mental health and well-being. The Therapist is responsible for conducting assessments, developing and implementing individualized treatment plans, maintaining accurate documentation, and collaborating with other internal and external professionals. This role also involves participating in outreach and marketing efforts to promote services and attract new referrals, contributing to the overall mission of delivering comprehensive mental health care.
Essential Duties & Responsibilities:Perform comprehensive biopsychosocial assessments to determine individuals’ needs and appropriate interventions.Utilize standardized assessment tools and techniques to gather relevant information.Create individualized treatment plans in collaboration with individuals, families, and the treatment team.Set measurable goals and objectives tailored to individuals’ needs.Deliver therapeutic interventions in individual, group, and family therapy sessions.Implement therapeutic techniques to address various mental health issues, such as anxiety, depression, trauma, and behavioral disorders.Provide consistent and comprehensive services to all assigned individuals on your caseload.Ensure regular contact and follow-up with individuals to monitor progress and adjust treatment plans as necessary.Accurately document all client interactions, treatment plans, progress notes, and other required documentation within established timeframes per company policy. Ensure compliance with all regulatory and organizational standards.Work closely with other professionals as a multidisciplinary treatment team, to provide holistic care.Participate in regular treatment team meetings to discuss progress and treatment strategies of individuals served. Provide immediate support and intervention during crisis situations.Develop safety plans and coordinate with emergency services when necessary.Engage in community outreach to promote mental health services and attract new clients.Connect individuals and families with additional resources and support services as needed.Stay current with best practices, new treatment modalities, and emerging trends in mental health therapy.Participate in ongoing training, workshops, and professional development opportunities.Effectively communicate with clients, colleagues, and other stakeholders to address inquiries, disseminate information, and resolve complaints or concerns.
Qualifications
State-Specific Requirements: Alabama:Master’s Degree in Social Work, Counseling, or a related field is required.Must be eligible for licensure as a LPC, LMFT, or LCSW.Mississippi: Master’s Degree in Social Work, Counseling, or a related field is required.Must be eligible for licensure as a LPC, LMFT, or LCSW in that state of MS or MS DMH certification.North Carolina: Master’s Degree in Social Work, Counseling, or a related field is required.Must hold associate license as a LCSWA or LCMHCA.South CarolinaMaster’s Degree in Social Work, Counseling, or a related field is required.Must hold license as a LMSW, LMFT-A, or LPC-A.Tennessee:Master’s Degree in Social Work, Counseling, or a related field is required.Must be eligible for licensure as a LPC, LMFT, or LCSW.Virginia:Master’s Degree in Social Work, Counseling, or a related field is required.
Be Well with HCA:
We recognize the importance of self-care and work/life balance. We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. Additional benefits include: Access to a Health Navigator Health Savings Account with company contribution Dependent Daycare Flexible Spending Account Health Reimbursement Account 401(k) Retirement Plan Benefits Hub Tickets at Work
Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!
Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.
Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters
Read LessOverview
Join Our Impactful Team at Health Connect America!
Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver.
We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership.
When you join Health Connect America, you join an organization that invests in you. You'll Grow With Us through meaningful development opportunities, Be Well With Us through programs that support your whole self, and know that You Belong With Us in a culture built on purpose, compassion, and impact.
Our Brands
Responsibilities
Provide best practice, quality case management services, ensure that all documentation is completed per Payer, State, and COA standards and requirements. Assist in marketing new referrals.
Communicate with customers, colleagues, and other individuals to answer questions, disseminate or explain information, and address complaints/concerns.If no wraparound facilitator is present with MYPAC, CSS will make 2 contacts per week by phone or face to face and document accordingly. Connect families with needed and available community resources. Follow-up with clients and agencies as appropriate to document use/success of referral. Complete documentation within established time frames. Meet with clients weekly or bi-weekly for up to 12 months. (see above for MYPAC requirements). Attend and participate -weekly with Treatment Team meetings. Serve as a liaison with other professionals and agencies related to the client. Complete a recovery support plan with all individuals within the first 30 days of referral to services. Provide 24/7 on-call support for clients as per program requirements. Ensure compliance with all state regulatory bodies.
QualificationsBachelor’s degree in human services discipline, including, but not limited to: Social Work, Psychology, Sociology, Counseling, Criminal Justice, etc.) and experience working with children and families in case management type/ community resource position. Must be provisionally credentialed as a PCSS in Mississippi with eligibility to be fully credentialed as a CSS in Mississippi.
Be Well with HCA:
We recognize the importance of self-care and work/life balance. We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. Additional benefits include: Access to a Health Navigator Health Savings Account with company contribution Dependent Daycare Flexible Spending Account Health Reimbursement Account 401(k) Retirement Plan Benefits Hub Tickets at Work
Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!
Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.
Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters
Read LessOverview
Some careers are just jobs. This one is different. At Pinnacle Family Services, the work you do every day has a real and lasting impact on children and families who need it most.
For over 30 years, we've provided evidence-based therapeutic foster care and behavioral health services to at-risk youth across North Carolina and South Carolina — specializing in serving children who have experienced trauma, loss, abuse, or neglect. Our approach is trauma-informed and relationship-focused, because we know that healing happens through connection.
When you join Pinnacle, you're not just joining an organization — you're joining a community of professionals who show up every day because they genuinely believe in this work.
Pinnacle Family Services is part of Health Connect America, a COA-accredited family of behavioral health brands serving children, families, and adults across nine states. That means you'll have the close-knit culture and mission focus of a team that's been doing this work for decades, backed by the resources, clinical infrastructure, and organizational support to help you do it well. Every program across our network shares the same commitment — compassionate, client-centered care that meets people where they are and walks alongside them toward something better.
Come make a difference and grow with us.
Health Connect America Family of Brands
Responsibilities
If you’re someone who believes that hands-on support and guidance can create real, lasting change, this role was built for you. As a Therapeutic Behavioral Aide at Health Connect America, you’ll work directly with individuals to provide behavioral support, skill-building, and personalized interventions—helping them gain independence and improve their quality of life.
What You'll DoAs a Therapeutic Behavioral Aide, you’ll provide direct care and behavioral support to individuals, working closely with families and treatment teams. Day to day, you can expect to:
Deliver one-on-one behavioral interventions and support daily living, social, and community skills
Assist individuals in developing self-directed, appropriate behaviors and internalizing social responsibility
Support group and individual activities, promoting engagement and skill acquisition
Collaborate with treatment teams and families to implement behavioral plans and reinforce progress
Maintain client safety and provide guidance using evidence-based reinforcement and de-escalation techniques
Document services, progress notes, and required records accurately and timely in accordance with company standards
Participate in team meetings, trainings, and supervision to ensure consistent, high-quality service delivery
What to ExpectThis role is hands-on, client-focused, and requires patience, consistency, and adaptability. You’ll work directly with individuals facing developmental, behavioral, or emotional challenges, providing support both in structured activities and community settings.
Your work will be essential in fostering independence, enhancing daily functioning, and helping individuals successfully participate in their homes and communities.
Supporting Quality & ComplianceYou’ll ensure all services comply with Health Connect America policies, state regulations, and program standards. Through diligent documentation, consistent interventions, and collaboration with families and care teams, you’ll help maintain high-quality, safe, and effective care.
Qualifications
We welcome candidates who bring a genuine commitment to supporting individuals and families and meet the following qualifications:
High school diploma or GED required; Associate’s degree is preferred
Human services experience is preferred
Must possess current CPR/First Aid, NCI certification, and Bloodborne Pathogen (BBP) training, or complete required training and certification within mandated timeframes
Must have a valid driver’s license, current vehicle registration, and insurance if providing transportation for individuals receiving services; driving record must be in good standing
Be Well with HCAWe recognize that people who care for others need support themselves. Health Connect America offers a comprehensive benefits package to promote your professional and personal well-being:
Flexible scheduling and a culture that values work/life balance
Employee Assistance Program (EAP) including 8 mental health counseling sessions annually
Paid time off and paid holidays for full-time employees
Medical, dental, vision, and voluntary insurance options
Health Savings Account with company contribution
Dependent Daycare Flexible Spending Account
Access to a Health Navigator
401(k) Retirement Plan
Benefits Hub and Tickets at Work — exclusive savings and perks for everyday life
Ready to Make a Difference?Join a team where your contributions truly make a difference in the lives of individuals and families. Apply now to be part of our dynamic and supportive community at Health Connect America!
Employment at Health Connect America and its companies is contingent upon successful completion of a comprehensive background investigation.
Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis prohibited under federal, state, or local law. For more information, please review our Equal Employment Opportunity Posters.
Read LessOverview
Some careers are just jobs. This one is different. At Pinnacle Family Services, the work you do every day has a real and lasting impact on children and families who need it most.
For over 30 years, we've provided evidence-based therapeutic foster care and behavioral health services to at-risk youth across North Carolina and South Carolina — specializing in serving children who have experienced trauma, loss, abuse, or neglect. Our approach is trauma-informed and relationship-focused, because we know that healing happens through connection.
When you join Pinnacle, you're not just joining an organization — you're joining a community of professionals who show up every day because they genuinely believe in this work.
Pinnacle Family Services is part of Health Connect America, a COA-accredited family of behavioral health brands serving children, families, and adults across nine states. That means you'll have the close-knit culture and mission focus of a team that's been doing this work for decades, backed by the resources, clinical infrastructure, and organizational support to help you do it well. Every program across our network shares the same commitment — compassionate, client-centered care that meets people where they are and walks alongside them toward something better.
Come make a difference and grow with us.
Health Connect America Family of Brands
Responsibilities
If you're someone who believes every child deserves stability, advocacy, and a path toward a safe and supportive future, this role was built for you. As a Foster Care Case Manager at Health Connect America, you'll play a critical role in supporting children and families within the foster care system—ensuring they receive the coordinated, compassionate care they need to thrive.
What You'll DoAs a Foster Care Case Manager, you'll oversee a caseload of children and families, ensuring services are well-coordinated, plans are individualized, and every child’s needs are met with consistency and care. Your work will be relationship-driven, detail-oriented, and focused on long-term outcomes. Day to day, you can expect to:
Develop and implement individualized treatment and service plans that support each child’s safety, stability, and well-being
Coordinate medical, educational, behavioral health, and social services to ensure seamless, uninterrupted care
Serve as a central point of communication between foster parents, biological families, service providers, and internal teams
Facilitate and support healthy interactions between children, foster families, and birth families to promote positive outcomes
Monitor and continuously assess each child’s progress, adjusting care plans to meet evolving needs
Maintain accurate, timely documentation and case records in accordance with organizational and regulatory standards
Partner with foster parents to provide guidance, support, and resources that help create safe, nurturing home environments
Collaborate with internal teams and external agencies to ensure coordinated service delivery and compliance with all requirements
What to ExpectThis role requires strong organization, adaptability, and the ability to manage multiple priorities in a dynamic environment. You’ll be working closely with a variety of stakeholders, often balancing urgent needs with long-term planning. Your ability to communicate clearly, problem-solve proactively, and maintain attention to detail will be key to success.
You’ll also play a role in supporting foster parent recruitment, assessment, and ongoing engagement—helping build a network of caregivers who are equipped to provide safe and supportive homes.
Supporting Quality & ComplianceIn this role, you’ll ensure all services and documentation meet Health Connect America (HCA), state, and Council on Accreditation (COA) standards. You’ll be expected to maintain high-quality work, meet required timelines, and actively contribute to continuous improvement efforts—ensuring the best possible outcomes for the children and families you serve.
Qualifications
We welcome candidates who bring a genuine commitment to children and families and meet the following qualifications:Bachelor's Degree required — in Human Services with a minimum of two years of experience working with youth or families, or in a non-Human Services field with a minimum of four years of experience working with youth or familiesMust meet qualifications as a Qualified Professional (QP) with experience serving children and adolescents with a primary mental health diagnosis
Be Well with HCAWe recognize that people who care for others need support themselves. Health Connect America offers a comprehensive benefits package to support your professional and personal well-being:
Flexible scheduling and a culture that values work/life balance
Employee Assistance Program (EAP) including 8 mental health counseling sessions annually
Paid time off and paid holidays for full-time employees
Medical, dental, vision, and voluntary insurance options
Health Savings Account with company contribution
Dependent Daycare Flexible Spending Account
Access to a Health Navigator
401(k) Retirement Plan
Benefits Hub and Tickets at Work — exclusive savings and perks for everyday life
Ready to Make a Difference?Join a team where your contributions truly make an impact in the lives of children, youth, and families. Apply now to be part of our dynamic and supportive community at Health Connect America!
Employment at Health Connect America and its companies is contingent upon successful completion of a comprehensive background investigation.
Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis prohibited under federal, state, or local law. For more information, please review our Equal Employment Opportunity Posters.
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Some careers are just jobs. This one is different. At Pinnacle Family Services, the work you do every day has a real and lasting impact on children and families who need it most.
For over 30 years, we've provided evidence-based therapeutic foster care and behavioral health services to at-risk youth across North Carolina and South Carolina — specializing in serving children who have experienced trauma, loss, abuse, or neglect. Our approach is trauma-informed and relationship-focused, because we know that healing happens through connection.
When you join Pinnacle, you're not just joining an organization — you're joining a community of professionals who show up every day because they genuinely believe in this work.
Pinnacle Family Services is part of Health Connect America, a COA-accredited family of behavioral health brands serving children, families, and adults across nine states. That means you'll have the close-knit culture and mission focus of a team that's been doing this work for decades, backed by the resources, clinical infrastructure, and organizational support to help you do it well. Every program across our network shares the same commitment — compassionate, client-centered care that meets people where they are and walks alongside them toward something better.
Come make a difference and grow with us.
Health Connect America Family of Brands
Responsibilities
If you're someone who believes every child deserves stability, advocacy, and a path toward a safe and supportive future, this role was built for you. As a Foster Care Case Manager at Health Connect America, you'll play a critical role in supporting children and families within the foster care system—ensuring they receive the coordinated, compassionate care they need to thrive.
What You'll DoAs a Foster Care Case Manager, you'll oversee a caseload of children and families, ensuring services are well-coordinated, plans are individualized, and every child’s needs are met with consistency and care. Your work will be relationship-driven, detail-oriented, and focused on long-term outcomes. Day to day, you can expect to:
Develop and implement individualized treatment and service plans that support each child’s safety, stability, and well-being
Coordinate medical, educational, behavioral health, and social services to ensure seamless, uninterrupted care
Serve as a central point of communication between foster parents, biological families, service providers, and internal teams
Facilitate and support healthy interactions between children, foster families, and birth families to promote positive outcomes
Monitor and continuously assess each child’s progress, adjusting care plans to meet evolving needs
Maintain accurate, timely documentation and case records in accordance with organizational and regulatory standards
Partner with foster parents to provide guidance, support, and resources that help create safe, nurturing home environments
Collaborate with internal teams and external agencies to ensure coordinated service delivery and compliance with all requirements
What to ExpectThis role requires strong organization, adaptability, and the ability to manage multiple priorities in a dynamic environment. You’ll be working closely with a variety of stakeholders, often balancing urgent needs with long-term planning. Your ability to communicate clearly, problem-solve proactively, and maintain attention to detail will be key to success.
You’ll also play a role in supporting foster parent recruitment, assessment, and ongoing engagement—helping build a network of caregivers who are equipped to provide safe and supportive homes.
Supporting Quality & ComplianceIn this role, you’ll ensure all services and documentation meet Health Connect America (HCA), state, and Council on Accreditation (COA) standards. You’ll be expected to maintain high-quality work, meet required timelines, and actively contribute to continuous improvement efforts—ensuring the best possible outcomes for the children and families you serve.
Qualifications
We welcome candidates who bring a genuine commitment to children and families and meet the following qualifications:Bachelor's Degree required — in Human Services with a minimum of two years of experience working with youth or families, or in a non-Human Services field with a minimum of four years of experience working with youth or familiesMust meet qualifications as a Qualified Professional (QP) with experience serving children and adolescents with a primary mental health diagnosis
Be Well with HCAWe recognize that people who care for others need support themselves. Health Connect America offers a comprehensive benefits package to support your professional and personal well-being:
Flexible scheduling and a culture that values work/life balance
Employee Assistance Program (EAP) including 8 mental health counseling sessions annually
Paid time off and paid holidays for full-time employees
Medical, dental, vision, and voluntary insurance options
Health Savings Account with company contribution
Dependent Daycare Flexible Spending Account
Access to a Health Navigator
401(k) Retirement Plan
Benefits Hub and Tickets at Work — exclusive savings and perks for everyday life
Ready to Make a Difference?Join a team where your contributions truly make an impact in the lives of children, youth, and families. Apply now to be part of our dynamic and supportive community at Health Connect America!
Employment at Health Connect America and its companies is contingent upon successful completion of a comprehensive background investigation.
Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis prohibited under federal, state, or local law. For more information, please review our Equal Employment Opportunity Posters.
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Join Our Impactful Team at Health Connect America!
Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver.
We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership.
When you join Health Connect America, you join an organization that invests in you. You'll Grow With Us through meaningful development opportunities, Be Well With Us through programs that support your whole self, and know that You Belong With Us in a culture built on purpose, compassion, and impact.
Our Brands
Responsibilities
The Family Centered Treatment Specialist provides quality psychotherapeutic services to children, adolescents, and families utilizing the Family Centered Treatment model.
Essential Duties & Responsibilities:Provide Family Centered Treatment (FCT) Services as per the service definition and model fidelity requirements. FCT Certification is required and must be completed within one year of employment in order to continue to provide FCT services and maintain employment with Health Connect America (HCA). Complete FCT Checkoffs and other internal trainings within designated deadlines. Trainings are assigned and monitored through an e-learning system.Deliver FCT services to children, adolescents and their families, primarily in their living environments, with a family focus. Provide 24/7 on-call coverage to a caseload of families and children. Service is regularly provided in the home and community, and will require service provision at the convenience of the child and family requiring a flexible work schedule. Complete all required Clinical Records and FCT documents with the child and family and ensure the documents are entered/uploaded timely in the Electronic Health Record, according to company standards. Develop Service Plan in coordination with Treatment Team Process and maintain the plan per designated authorization processes in the clinician’s area of service. Work collaboratively on behalf of the child and family with the identified Treatment Team members to ensure effective communication and coordinated service provision. Conduct ongoing revisions of Service Plan and is responsible for implementation of Service Plan.Provide psychoeducation as indicated in the Service Plan. Conduct interventions with the family aligned with the FCT model to include facilitating the movement of the child and family through the four phases of treatment and completing all fidelity documents. Assist the families and children to establish weekly goals and help them to identify the steps that need to be taken to reach the established goals.Make referrals to services and resources on behalf of the families and children.Develop and coordinate discharge plan based on treatment, indicating all relevant aftercare needs and plans. Access community resources that would be beneficial to client aftercare needs. Coordinate and oversee the initial and ongoing assessment activities. Convene the Treatment Team for Service Plan. Consult with identified medical (e.g., primary care and psychiatric) and non-medical (e.g., Dept. of Child Services, school, Dept. of Juvenile Justice) providers; engage community and natural supports, and include their input in the person-centered planning process. Ensure linkage to the most clinically appropriate and effective services including arranging for psychological and psychiatric evaluations. Provide and coordinate behavioral health services and other interventions for the youth or other family members with other behavioral health professionals and Treatment Team members. Monitor and document the status of the consumer’s progress. Participate in Quality Assurance/Quality Improvement activities to include audits, corrections and designated improvement plans and projects.
What is Family Centered Treatment? Learn More!
Qualifications
Education & Experience:Minimum of a Bachelor's Degree in human services or related field is required. Two years’ experience working with youth or families. Current Family Centered Treatment Certification is preferred. Additional state specific requirements include:MississippiMust be provisionally credentialed as a PCSS in Mississippi with eligibility to be fully credentialed as a CCSS in Mississippi. North CarolinaMust meet qualifications as a Qualified Professional (QP) with experience serving children and adolescents with a primary mental health diagnosis.OhioLSW or eligibility for provisional licensure preferred. VirginiaCurrent Qualified Mental Health Professional (QMHP) or ability to register as a QMHP with the Virginia Board of Counseling.
Be Well with HCA:
We recognize the importance of self-care and work/life balance. We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. Additional benefits include: Access to a Health Navigator Health Savings Account with company contribution Dependent Daycare Flexible Spending Account 401(k) Retirement Plan Benefits Hub Tickets at Work
Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!
Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.
Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters
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