Security Director (Ability to obtain F-89 scheduling, overtime management, review of daily logs and incident reports, training and development of staff Monitor and develop staff performance to include supervision, performance evaluations, disciplinary matters, training, scheduling, callouts, and assigning work Lead, supervise, and coach security and fire safety teams to ensure compliance with all directives, regulations, and client-specific protocols. Recruit, hire, onboard, train, and evaluate staff, fostering a culture of accountability, professionalism, and service excellence. Oversee and ensure team participation in hospitality training programs, including initial onboarding and ongoing refresher sessions focused on dynamic guest engagement, professionalism, and situational awareness. Ensure all security protocols support a welcoming, guest-friendly environment, including the handling of sensitive situations through a hospitality lens. Train and qualify staff as Fire Life Safety Directors (FLSDs) and Building Evacuation Supervisors in accordance with FDNY, DOB, and client hospitality standards. Oversee all fire and life safety systems, including fire alarms, sprinklers, and standpipe systems, ensuring inspections, testing, maintenance, and documentation are completed accurately and on time. Ensure full compliance with FDNY and DOB codes; address violations, deficiencies, and system impairments promptly. Serve as the primary liaison with FDNY, NYPD, vendors, legal counsel, and property management. Coordinate and oversee vendor and contractor performance related to fire safety and security systems. Manage security technology systems, including access control, CCTV, and reporting platforms. Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property. Act as a strategic advisor to executive stakeholders, presenting security insights in business language. Participate in, and ensure total team participation in all hospitality training initiatives, partnering with Director of Hospitality on team specific feedback and training needs. Maintain up to date and accurate timekeeping systems and records for staff Provide recommendations for positive and negative personnel actions for those staff members under his/her direct supervision Provide immediate response to emergencies and issues that arise Follow and coordinate established emergency response, action planning and procedures Maintain 24 / 7 availability and to the customer account(s) assigned Oversee the Business Continuity Program, while working in collaboration with all teams to ensure support of business continuity requirements for the company and customer account(s) Management of compliance and regulatory matters Initiate preliminary investigations into incidents Prepare reports on accidents, incidents, and suspicious activities, as required Prepare required weekly, bi-weekly and monthly manager reports Facilitate training as required per the contractual agreement; to include CPR/First Aid/AED, additional state, local certifications Assist to lead in the procurement process and maintenance of uniforms and equipment Maintain professional working relationships with local, state, and federal law enforcement agencies The essential duties and responsibilities may differ by customer location assigned Knowledge and Skill Requirements State or municipality mandated security officer licenses Candidates should possess some of the following verifiable experiences; Fire Life to earn our customer's trust, confidence, and business, through maintaining a safe and secure environment. We are recognized by our customers and the industry as a dynamic, employee-centric organization that empowers our team to deliver leading edge service and solutions that creates value for our customers. Harvard Protection Services is an Equal Opportunity Employer/M/F/Veteran/Disabilities Salary
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