Position Summary
The Drayage Manager is responsible for leading the day-to-day drayage operations to ensure safe, efficient, and cost-effective movement of containers and freight. This role oversees driver performance, dispatch coordination, equipment utilization, customer service, and operational compliance while partnering with maintenance, safety, finance, and terminal operations to maximize productivity and service levels. The position is written to support both internal promotion and external recruitment.
Key Responsibilities
Oversee daily drayage operations, including dispatch, routing, scheduling, and container movement to meet customer and operational requirements.Manage driver performance, productivity, attendance, and compliance with company policies and DOT regulations.Monitor equipment availability and utilization by partnering with maintenance to minimize downtime and maximize fleet productivity.Track key performance indicators (KPIs) including on-time performance, driver productivity, idle time, fuel usage, detention, and chassis/container utilization.Develop and implement operational improvements that increase efficiency, reduce costs, and improve customer satisfaction.Coordinate with port terminals, rail providers, customers, and internal departments to ensure timely freight movement and issue resolution.Ensure compliance with DOT regulations, FMCSA requirements, company safety policies, and customer operating procedures.Analyze operational data to identify trends, resolve recurring issues, and implement corrective actions.Partner with Safety, HR, and Maintenance on driver coaching, accident investigations, training, and performance management.Maintain strong customer relationships by proactively addressing service concerns and ensuring operational excellence.Qualifications
Bachelor's degree in Transportation, Logistics, Supply Chain, Business, or a related field, or equivalent relevant experience.Minimum of 3–5 years of experience managing drayage, trucking, dispatch, or transportation operations.Strong understanding of port operations, container drayage, chassis management, DOT regulations, and FMCSA compliance.Experience managing drivers, dispatch teams, and transportation equipment in a fast-paced environment.Ability to analyze operational metrics and implement process improvements that enhance productivity and profitability.Strong leadership, communication, problem-solving, and decision-making skills.Proficiency with transportation management systems (TMS), dispatch software, Microsoft Office, and fleet management tools.Ability to work in a dynamic environment while managing multiple priorities and meeting customer expectations.Company DescriptionHarbor provides transportation, truck/rail transload, and warehousing services in Charleston to diverse industrial and commercial counterparties. As the largest drayage provider and one of the largest warehouse providers in Charleston, Harbor offers supply chain capacity via an asset-based model that provides a tailored customer experience. Growth-focused, the Harbor Team is dedicated to exceeding expectations, working with like-minded partners, and ethical decision making.Company DescriptionHarbor provides transportation, truck/rail transload, and warehousing services in Charleston to diverse industrial and commercial counterparties. As the largest drayage provider and one of the largest warehouse providers in Charleston, Harbor offers supply chain capacity via an asset-based model that provides a tailored customer experience. Growth-focused, the Harbor Team is dedicated to exceeding expectations, working with like-minded partners, and ethical decision making. Read LessEnterprise Sales Representative
Harbor is a leading Third-Party Logistics (3PL) provider specializing in warehousing, port drayage, and truckload brokerage services. We are seeking a highly motivated and results-driven Enterprise Sales Representative to join our dynamic team based in Charleston, SC. This role is an individual contributor position focused on expanding our enterprise customer base by developing and closing logistics solutions across warehousing, brokerage, and port drayage services.
Key Responsibilities
1. Business Development
Actively prospect and build a strong pipeline of enterprise-level opportunities within warehousing, port drayage, and truckload brokerage.Demonstrate a hunter mentality by identifying, engaging, and converting new business while expanding relationships with existing customers to drive profitable revenue growth.2. Customer Relationship Management
Build and maintain strong relationships with key decision-makers, particularly beneficial cargo owners (BCOs), to establish long-term, solutions-based partnerships.Gain a deep understanding of customer needs, challenges, and objectives to design and deliver customized logistics solutions.3. Sales Strategy and Execution
Develop and execute strategic sales plans to meet and exceed revenue targets.Present and articulate Harbor’s logistics capabilities and value proposition, aligning solutions with customer operational and business needs.4. Collaboration and Coordination
Partner closely with internal teams including operations, pricing, finance, customer service, and executive leadership to ensure seamless onboarding and execution of new business.Align sales efforts with company goals, market trends, and growth initiatives.5. Reporting and Analysis
Maintain accurate pipeline activity and forecasts within CRM systems.Provide regular updates on sales performance, pipeline progress, and market intelligence.Qualifications
Bachelor’s degree in Business, Logistics, Supply Chain, or a related field.Proven success in enterprise-level sales or business development within the logistics industry, with experience in warehousing, port drayage, and/or truckload brokerage.Established relationships with beneficial cargo owners (BCOs) strongly preferred.Strong negotiation, presentation, and communication skills.Self-motivated, results-driven, and comfortable operating independently in a hunter-style sales role.Experience using CRM platforms and logistics-related software.Willingness to travel as needed.Harbor offers a competitive base salary, performance-based incentive structure, and comprehensive benefits package. Join our team and play a key role in driving enterprise growth and delivering best-in-class logistics solutions.
Company DescriptionHarbor provides transportation, truck/rail transload, and warehousing services in Charleston to diverse industrial and commercial counterparties. As the largest drayage provider and one of the largest warehouse providers in Charleston, Harbor offers supply chain capacity via an asset-based model that provides a tailored customer experience. Growth-focused, the Harbor Team is dedicated to exceeding expectations, working with like-minded partners, and ethical decision making.Company DescriptionHarbor provides transportation, truck/rail transload, and warehousing services in Charleston to diverse industrial and commercial counterparties. As the largest drayage provider and one of the largest warehouse providers in Charleston, Harbor offers supply chain capacity via an asset-based model that provides a tailored customer experience. Growth-focused, the Harbor Team is dedicated to exceeding expectations, working with like-minded partners, and ethical decision making. Read Less