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Hampton Inn
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  • Front Desk Agent  

    - Colonie
    Job DescriptionJob DescriptionOverviewWe are seeking a professional an... Read More
    Job DescriptionJob Description

    Overview
    We are seeking a professional and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

    Duties

    Greet and welcome guests and visitors in a warm and professional manner.Answer phone calls, take messages, and direct inquiries to the appropriate personnel.Complete all assigned tasks and items on daily shift checklistCheck guests in and out of rooms, clearly explaining amenities available at the property.Perform clerical duties including data entry, filing, and maintaining office supplies.Assist with administrative tasks such as preparing documents, reports, and correspondence.Maintain a clean and organized front desk area and stock the hotel suite shop.Handle incoming and outgoing mail and packages.Support other staff as needed with various tasks.

    Requirements

    Must be available to work 3pm-11pm shift.Strong organizational skills with the ability to prioritize tasks effectively.Excellent communication skills, both verbal and written.Must possess exceptional personal hygiene and grooming standards, and comply with all guidelines for appearance and professional business attire.Proficiency in computer literacy, including Microsoft Office Suite (Word, Excel, Outlook).Experience with data entry and maintaining accurate records is essential.Ability to work independently as well as part of a team.A positive attitude and professional demeanor are essential for this role.

    Benefits

    Hilton Go team member discountFlexible schedulesFull or part time available

     

    Those without hotel experience are encouraged to apply. We will train the right candidate.

     

    If you are looking for an opportunity to contribute to a dynamic team while enhancing your administrative skills, we encourage you to apply for the Front Desk Receptionist position.

     

    Pay: $16.50 - $17.25 per hour

    Read Less
  • Guest Service Agent  

    - Montour County
    Overview Opportunity: Guest Service Agent Greet, register and service... Read More
    Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here. Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany