About Hall and Hall
Founded in 1946, Hall and Hall has provided comprehensive rural real estate services across the West, including brokerage, auctions, financing, appraisals, and ranch management. The company began as a mortgage lender in Colorado and is now in its third generation, with 19 regional offices nationwide.
Hall and Hall operates on a partnership model built around farm, ranch and land real estate, with a foundational team-based approach. Long-standing client relationships across generations of landowners reflect the founding principles of integrity, fairness, and hard work that continue to guide the company today.
This position is on-site at a Hall and Hall office. Current locations: Billings or Bozeman, MT; Eaton or Steamboat Springs, CO; Weatherford, College Station, or Lubbock, TX; Charlottesville, VA; or Sun Valley, ID.
Position Summary
Hall and Hall is seeking a business-minded technology leader to serve as the company's single point of leadership for all technology functions. This role is responsible for both the strategic direction of the technology environment and the day-to-day oversight of vendor-managed services, including software platforms, client relationship management, marketing automation, artificial intelligence tools, helpdesk support, and cybersecurity.
The ideal candidate is equally comfortable negotiating vendor contracts, advising leadership, and troubleshooting operational issues as they arise. Hands-on experience supporting a CRM-driven business and managing third-party software platforms is essential.
Key Responsibilities
Vendor & Contract Management
Serve as the primary relationship manager for all third-party technology vendors, including software, CRM, artificial intelligence, helpdesk, and cybersecurity providersNegotiate, review, and manage vendor contracts, service agreements, and renewalsMonitor vendor performance against agreed service standards and hold vendors accountable for service qualityEvaluate new vendors and technologies as business needs evolve
Strategic Technology Planning
Develop and maintain the company's overall technology roadmap in alignment with business goalsAdvise executive leadership on technology investments, risks, and opportunitiesIdentify opportunities to improve efficiency, reduce costs, or leverage new tools (including artificial intelligence) across the organizationManage the annual technology budget, including software subscriptions, vendor services, and hardware
Security & Compliance
Oversee the company's cybersecurity posture in partnership with the managed security vendorEnsure compliance with applicable data privacy and security regulations relevant to the industryMaintain and periodically test the company's business continuity and disaster recovery plansConduct periodic risk assessments and ensure appropriate controls are in place
Operations & Systems Oversight
Ensure all vendor-managed systems are functioning, integrated, and meeting employee needs, including the Salesforce (Propertybase) CRM platform, HubSpot marketing automation, and the company websiteServe as the internal escalation point when vendor-managed helpdesk or systems issues are not resolved in a timely mannerOversee employee onboarding and offboarding as it relates to system access, accounts, and hardwareMaintain an accurate inventory of all software licenses, hardware assets, and technology subscriptions
Leadership & Communication
Act as the technology liaison between departments, translating business needs into technology requirementsCommunicate technology updates, outages, and initiatives clearly to staff and leadershipDevelop and enforce internal technology policies, acceptable use guidelines, and security awareness practicesTrain staff on new tools and systems as needed
Qualifications (Required)
5 or more years of experience in technology management, technology operations, or a related roleDemonstrated experience managing third-party technology vendors and service agreementsHands-on experience supporting a CRM platform (Salesforce or comparable) in a business settingStrong understanding of software-as-a-service platforms, cloud-based systems, and managed servicesWorking knowledge of cybersecurity principles and compliance frameworksExcellent communication, negotiation, and project management skillsAbility to work independently and prioritize across multiple competing demands
Preferred
Bachelor's degree in Information Technology, Computer Science, Business, or a related fieldDirect experience with Salesforce (Propertybase a plus), HubSpot, or comparable platformsExperience with artificial intelligence tools and platforms in a business environmentFamiliarity with industry-relevant security and compliance standardsRelevant technology or project management certifications
Compensation & Benefits
Salary commensurate with experienceHealth and dental benefitsEmployer-paid Health Savings Account contribution annuallyPaid time off and holidaysProfessional development and certification reimbursement401(k) retirement planProfit sharing plan: eligible employees participate in company profit distributions on an annual basis, based on company performance and individual contributionApplicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
No recruiters or staffing agencies.
