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Haffners
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  • Customer Service Representative - Fuel Industry  

    - Goffstown
    Job DescriptionJob DescriptionDescription:Compensation:Hourly Rate is... Read More
    Job DescriptionJob DescriptionDescription:

    Compensation:

    Hourly Rate is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications. For the purpose of this role, the minimum opportunity is: $20.00 per hour


    Job Summary

    This position is accountable for providing Haffner’s customers with an outstanding, positive customer experience.


    Required Qualifications:

    Minimum of 3 years of customer service experience, preferably in a call center environment.Minimum of 1 year experience in the Heating and Energy sector.

    Specific Responsibilities:

    Provide outstanding, positive customer service to Haffner’s customers via telephone, email, and lobby visits.Answer initial and follow up calls from customers who have delivery, service, and technical support issues, with the ability to take full ownership of the issue from start to finish.Responds to inquiries by utilizing approved scripting and established SOPs to research and clarify desired information. Provides follow up when escalation or alternative solutions are required.Develop new business opportunities with existing customers by promoting company products and services.Maintains required documentation for new and existing customers.Input data/call documentation/notes into the company computer platform (i.e. Cargas) at the time of the interaction to keep each customer record updated.The ability to deal with the demand of fast paced and high-volume operation.Adheres to schedules and work time availability guidelines set forth by management.Supports Finance Department by making accounts receivable calls and processing statements.Performs other related duties, or duties that maximize the individual’s knowledge and contributions, at the discretion of the Customer Service Manager and Customer Service Site/Team Lead.Requirements:

    Leadership, Education and Training Requirements:

    Absolute commitment to customer satisfaction, including timely issue resolution and proactive customer outreach.Concise, effective verbal and written communications skills, with strong conflict resolution abilities and the ability to empathize with customers.Ability to excel both individually and as part of a larger team.Capability to execute tactically by organizing multiple processes, and prioritizing duties, in a multitasking and rapidly changing work environment.Willingness to participate in mandatory training sessions that grow product knowledge and promote stronger customer satisfaction.

    Technical Requirements:

    Prior customer service experience, particularly in a high-volume environment, preferred.For certain offices, availability to work varied shifts at peak times, including evenings and weekends.Proficient in MS Excel, Outlook, PowerPoint, and Word, as well as web-based applications.


    Job Environment:

    While performing the duties of this job, the employee is regularly required to sit, stand, reach, and lift. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Benefits:

    Employee Discount on gasoline, and residential propane and oilMedical, Dental, and Vision Insurance401K Retirement Plan with Company MatchPaid Time OffCompany Paid Life Insurance and Optional Life InsuranceShort-Term and Long-Term DisabilityCritical Illness and/or Accident Insurance

    About us: Haffner's: A Regional Leader Fueled by Family, Integrity, and Safety.

    At Haffner's, we're more than a company – we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine.

    We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing.

    Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of "Fueled by Family," "Always do the right thing," and "Safety...In everything we do." Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets.


    Haffner’s is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law.


    Haffner’s is committed to providing a safe work environment for all employees.


    HOPHP

    Read Less
  • Propane Delivery Driver  

    - Windham
    Job DescriptionJob DescriptionDescription:Job Summary:This position is... Read More
    Job DescriptionJob DescriptionDescription:

    Job Summary:

    This position is accountable for the safe, efficient, timely, and courteous delivery of one or more energy products: fuel oil, diesel fuel, off-road diesel fuel, gasoline, and propane. In quieter times of business, drivers also assist in meter reading, tank setting, fleet reconditioning, and maintenance of company-owned and operated properties.


    Specific Responsibilities:

    Efficiently delivers distillates and propane as directed by the distribution office team, observing all applicable safety practices and company regulations in the performance of duties.Performs “return to service” duties that include leak checks and relighting of appliances (propane), and prime/starts (oil).Maintains a daily respectful, timely dialogue with the office staff and Distribution Manager/Operations Manager.Inspects and maintains delivery trucks, including: Thorough, regular pre-trip inspections as required by state and Federal agencies (DOT, FMCSA), to be documented along with any other truck issues in the company’s fleet management software.Paperwork (e.g. inspection stickers/reports, registrations, hazmat permits, insurance cards, shipping papers).Regular interior and exterior cleaning.Monthly meter creep testing (propane).Daily emergency shutoff testing (propane).Maintains and submits accurate reports and customer payments.Participates in regular safety and operations meetings, proposing ideas for improving delivery processes.Executes on the safety strategy defined by the company management team.Uses Personal Protective Equipment when applicable (e.g. masks, goggles, face shields, gloves, and boots).Provides customer service support for delivery matters as necessary, either in person or by involving other members of the distribution team.Keeps the office team and Distribution Manager/Operations Manager informed on delivery or customer situations that arise.Assists in off-season tasks such as fleet reconditioning, meter reading, tank setting, and landscaping/maintenance of company properties.Executes other tasks and duties assigned by the Distribution Manager/Operations Manager.


    Leadership, Education and Training Requirements:

    A complete commitment to safety, for self, team, and the customer.Driven to meet and exceed customer satisfaction expectations, including timely issue resolution and proactive customer outreach.Concise, effective verbal and written communications skills.Ability to work well independently, and as part of a larger team, to drive positive results.Strong time management skills, including the prioritization of necessary tasks to accomplish the desired result.Flexibility to adapt to constantly changing situations, driven by climate, geography, and business need.Comfort in driving through a wide variety of weather conditions.Requirements:Three or more years of petroleum or propane delivery experience preferred.Commercial Driver’s License, Class A or B, with hazmat, tanker, and air brake endorsements.Valid DOT medical certificate.Ability to drive a standard-shift transmission.Ability to pass company-provided drug test, alcohol test, and physical.Availability to work a flexible schedule, including weekends, overtime, and on call shifts.Experience with regulatory agency requirements (e.g. DOT, HazMat, OSHA, FMCSA).Licensing and certifications as applicable (e.g. CETP delivery modules for propane).Proficient in the use of Android tablets and web-based software applications.

    Job Environment:


    Delivery generally requires the following duties to be performed, without restrictions: the ability to push or pull up to 100 pounds; bend; lift up to 25 pounds; kneel, squat, climb, stand, walk, sit, reach, drive, perform repetitive motions, and exercise fine motor skills. Hearing and vision must meet standards for Commercial Driver’s licensing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    The above statements are intended to describe the general nature and level of work being performed by the jobholder and are not to be an exhaustive list of all responsibilities, duties and skills required of the jobholder.

    Compensation:

    Hourly pay is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications. For the purpose of this role, the hourly rate opportunity is:

    PAY - $28.00 to $35.00


    Benefits:

    Employee Discount on gasoline, and residential propane and oilMedical, Dental, and Vision Insurance401K Retirement Plan with Company MatchPaid Time OffCompany Paid Life Insurance and Optional Life InsuranceShort-Term and Long-Term DisabilityCritical Illness and/or Accident Insurance

    About us: Haffner's: A Regional Leader Fueled by Family, Integrity, and Safety.

    At Haffner's, we're more than a company – we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine.

    We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing.

    Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of "Fueled by Family," "Always do the right thing," and "Safety...In everything we do." Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets.


    Haffner’s is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law.


    Haffner’s is committed to providing a safe work environment for all employees.

    Read Less
  • Customer Service Representative - Fuel Industry  

    - Lawrence
    Job DescriptionJob DescriptionDescription:Compensation:Hourly Rate is... Read More
    Job DescriptionJob DescriptionDescription:

    Compensation:

    Hourly Rate is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications. For the purpose of this role, the minimum opportunity is: $20.00 per hour


    Job Summary

    This position is accountable for providing Haffner’s customers with an outstanding, positive customer experience.


    Required Qualifications:

    Minimum of 3 years of customer service experience, preferably in a call center environment.Minimum of 1 year experience in the Heating and Energy sector.

    Specific Responsibilities:

    Provide outstanding, positive customer service to Haffner’s customers via telephone, email, and lobby visits.Answer initial and follow up calls from customers who have delivery, service, and technical support issues, with the ability to take full ownership of the issue from start to finish.Responds to inquiries by utilizing approved scripting and established SOPs to research and clarify desired information. Provides follow up when escalation or alternative solutions are required.Develop new business opportunities with existing customers by promoting company products and services.Maintains required documentation for new and existing customers.Input data/call documentation/notes into the company computer platform (i.e. Cargas) at the time of the interaction to keep each customer record updated.The ability to deal with the demand of fast paced and high-volume operation.Adheres to schedules and work time availability guidelines set forth by management.Supports Finance Department by making accounts receivable calls and processing statements.Performs other related duties, or duties that maximize the individual’s knowledge and contributions, at the discretion of the Customer Service Manager and Customer Service Site/Team Lead.Requirements:

    Leadership, Education and Training Requirements:

    Absolute commitment to customer satisfaction, including timely issue resolution and proactive customer outreach.Concise, effective verbal and written communications skills, with strong conflict resolution abilities and the ability to empathize with customers.Ability to excel both individually and as part of a larger team.Capability to execute tactically by organizing multiple processes, and prioritizing duties, in a multitasking and rapidly changing work environment.Willingness to participate in mandatory training sessions that grow product knowledge and promote stronger customer satisfaction.

    Technical Requirements:

    Prior customer service experience, particularly in a high-volume environment, preferred.For certain offices, availability to work varied shifts at peak times, including evenings and weekends.Proficient in MS Excel, Outlook, PowerPoint, and Word, as well as web-based applications.


    Job Environment:

    While performing the duties of this job, the employee is regularly required to sit, stand, reach, and lift. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Benefits:

    Employee Discount on gasoline, and residential propane and oilMedical, Dental, and Vision Insurance401K Retirement Plan with Company MatchPaid Time OffCompany Paid Life Insurance and Optional Life InsuranceShort-Term and Long-Term DisabilityCritical Illness and/or Accident Insurance

    About us: Haffner's: A Regional Leader Fueled by Family, Integrity, and Safety.

    At Haffner's, we're more than a company – we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine.

    We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing.

    Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of "Fueled by Family," "Always do the right thing," and "Safety...In everything we do." Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets.


    Haffner’s is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law.


    Haffner’s is committed to providing a safe work environment for all employees.


    HOPHP

    Read Less
  • Food Service Manager- Moultonborough  

    - Moultonborough
    Job DescriptionJob DescriptionDescription:***Eligible for up to a $300... Read More
    Job DescriptionJob DescriptionDescription:

    ***Eligible for up to a $300 sign on bonus ***


    Title: Food Service Manager


    Job Overview:

    Be part of the newest and fastest growing area of Haffner’s. If you love change, challenges and helping customers then join our growing team.

    We are searching for a Food Service Manager who demonstrates a roll-up-your-sleeves mentality and a team spirit to ensure the restaurant operations run beautifully.

    Haffner’s is committed to providing a positive work environment, coupled with excellent training and advancement opportunities. Over 35% of our current employees have been promoted to store manager or other positions within the company. We want YOU to work for Haffner’s and be part of our growing company.


    Benefits:

    · Competitive, On-Demand Pay

    · Discounts at all company-owned foodservice locations

    · Health, Dental and Tuition Reimbursement (full time only)

    · Kick Cards/Fuel discounts

    · Advancement Opportunities at all levels

    Growth Potential and More Amazing Benefits Available!


    Responsibilities:

    · Resolves all customer concerns, complaints, or requests in a timely manner.

    · Reports all customer feedback and actions taken to the District Manager.

    · Provides a clean, well-stocked store in a friendly, inviting atmosphere

    · Supervises employees.

    · Trains new employees according to the guidelines set forth by the company.

    · Completes and delegates shift duties to keep store conditions in accordance with company expectations.

    · Assists employees in following up on daily shift duties.

    · Assists and directs store employees on the importance of effectively managing food safely.

    About us: Haffner’s: A Regional Leader Fueled by Family, Integrity, and Safety.

    At Haffner's, we're more than a company – we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine. We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing.

    Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of "Fueled by Family," "Always do the right thing," and "Safety...In everything we do." Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets.

    Haffner’s is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law.

    Haffner’s is committed to providing a safe work environment for all employees.

    RETHP

    Requirements:

    Preferred Qualifications:

    · Basic knowledge of food safety. Additional food safety training will be provided by the company.

    · Possess exceptional customer service skills.

    · Interact well with their coworkers

    · Possesses good organizational skills.

    Read Less
  • Tradewinds Food Service Manager- Bangor  

    - Bangor
    Job DescriptionJob DescriptionDescription:***Eligible for up to a $300... Read More
    Job DescriptionJob DescriptionDescription:



    ***Eligible for up to a $300 sign on bonus ***


    Title: Food Service Manager


    Job Overview:

    Be part of the newest and fastest growing area of Haffner’s. If you love change, challenges and helping customers then join our growing team.

    We are searching for a Food Service Manager who demonstrates a roll-up-your-sleeves mentality and a team spirit to ensure the restaurant operations run beautifully.

    Haffner’s is committed to providing a positive work environment, coupled with excellent training and advancement opportunities. Over 35% of our current employees have been promoted to store manager or other positions within the company. We want YOU to work for Haffner’s and be part of our growing company.


    Benefits:

    · Competitive, On-Demand Pay

    · Discounts at all company-owned foodservice locations

    · Health, Dental and Tuition Reimbursement (full time only)

    · Kick Cards/Fuel discounts

    · Advancement Opportunities at all levels

    Growth Potential and More Amazing Benefits Available!


    Responsibilities:

    · Resolves all customer concerns, complaints, or requests in a timely manner.

    · Reports all customer feedback and actions taken to the District Manager.

    · Provides a clean, well-stocked store in a friendly, inviting atmosphere

    · Supervises employees.

    · Trains new employees according to the guidelines set forth by the company.

    · Completes and delegates shift duties to keep store conditions in accordance with company expectations.

    · Assists employees in following up on daily shift duties.

    · Assists and directs store employees on the importance of effectively managing food safely.

    About us: Haffner’s: A Regional Leader Fueled by Family, Integrity, and Safety.

    At Haffner's, we're more than a company – we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine. We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing.

    Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of "Fueled by Family," "Always do the right thing," and "Safety...In everything we do." Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets.

    Haffner’s is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law.

    Haffner’s is committed to providing a safe work environment for all employees.


    Requirements:

    Preferred Qualifications:

    · Basic knowledge of food safety. Additional food safety training will be provided by the company.

    · Possess exceptional customer service skills.

    · Interact well with their coworkers

    · Possesses good organizational skills.

    Read Less
  • Customer Service Representative - Fuel Industry  

    - Exeter
    Job DescriptionJob DescriptionDescription:Compensation:Hourly Rate is... Read More
    Job DescriptionJob DescriptionDescription:

    Compensation:

    Hourly Rate is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications. For the purpose of this role, the minimum opportunity is: $20.00 per hour


    Job Summary

    This position is accountable for providing Haffner’s customers with an outstanding, positive customer experience.


    Required Qualifications:

    Minimum of 3 years of customer service experience, preferably in a call center environment.Minimum of 1 year experience in the Heating and Energy sector.

    Specific Responsibilities:

    Provide outstanding, positive customer service to Haffner’s customers via telephone, email, and lobby visits.Answer initial and follow up calls from customers who have delivery, service, and technical support issues, with the ability to take full ownership of the issue from start to finish.Responds to inquiries by utilizing approved scripting and established SOPs to research and clarify desired information. Provides follow up when escalation or alternative solutions are required.Develop new business opportunities with existing customers by promoting company products and services.Maintains required documentation for new and existing customers.Input data/call documentation/notes into the company computer platform (i.e. Cargas) at the time of the interaction to keep each customer record updated.The ability to deal with the demand of fast paced and high-volume operation.Adheres to schedules and work time availability guidelines set forth by management.Supports Finance Department by making accounts receivable calls and processing statements.Performs other related duties, or duties that maximize the individual’s knowledge and contributions, at the discretion of the Customer Service Manager and Customer Service Site/Team Lead.Requirements:

    Leadership, Education and Training Requirements:

    Absolute commitment to customer satisfaction, including timely issue resolution and proactive customer outreach.Concise, effective verbal and written communications skills, with strong conflict resolution abilities and the ability to empathize with customers.Ability to excel both individually and as part of a larger team.Capability to execute tactically by organizing multiple processes, and prioritizing duties, in a multitasking and rapidly changing work environment.Willingness to participate in mandatory training sessions that grow product knowledge and promote stronger customer satisfaction.

    Technical Requirements:

    Prior customer service experience, particularly in a high-volume environment, preferred.For certain offices, availability to work varied shifts at peak times, including evenings and weekends.Proficient in MS Excel, Outlook, PowerPoint, and Word, as well as web-based applications.


    Job Environment:

    While performing the duties of this job, the employee is regularly required to sit, stand, reach, and lift. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Benefits:

    Employee Discount on gasoline, and residential propane and oilMedical, Dental, and Vision Insurance401K Retirement Plan with Company MatchPaid Time OffCompany Paid Life Insurance and Optional Life InsuranceShort-Term and Long-Term DisabilityCritical Illness and/or Accident Insurance

    About us: Haffner's: A Regional Leader Fueled by Family, Integrity, and Safety.

    At Haffner's, we're more than a company – we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine.

    We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing.

    Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of "Fueled by Family," "Always do the right thing," and "Safety...In everything we do." Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets.


    Haffner’s is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law.


    Haffner’s is committed to providing a safe work environment for all employees.


    HOPHP

    Read Less
  • Burner Service Technician  

    - East Templeton
    Job DescriptionJob DescriptionDescription:Job Summary:Oil Service Tech... Read More
    Job DescriptionJob DescriptionDescription:

    Job Summary:

    Oil Service Technicians are responsible for the installation, maintenance, and repair of residential and commercial heating and cooling systems, as well as related tanks and piping.


    Essential Duties:

    Installs, maintains, and repairs heating, ventilation, and cooling equipment at commercial and residential customer sites.Communicates in a timely manner with office staff, maintaining a schedule and making sure any delays are properly communicated to the customer.Follows a standardized format for customer visits:Documents all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures where applicable.Diagnoses diverse electrical and mechanical service issues.Explains the diagnosed issue in concise terms to the customer, together with the resolution.Understands, and articulately conveys, company pricing and services to customers.Repairs by obtaining any needed replacement parts, calibrating system to manufacturer’s recommendations, and thoroughly testing components for functionality.Identifies and reports to owner potential opportunities for additional business (newer system, service contracts, and additional services).Completes visit by obtaining customer signature and correct customer information, including email address.Notifies dispatchers of any issues that require repair or compromise delivery or serviceMaintains proper stock, parts, tools, and safety equipment in the vehicle.Maintains company vehicle, including frequent interior and exterior cleaning, refueling, reporting any mechanical issues and ensuring that they are corrected, and submitting completed monthly vehicle inspection and mileage log forms.Participates in company provided training opportunities on latest industry technologies.Conducts visual oil tank inspections, recording condition with pictures and descriptions.Executes other duties assigned by the Service Manager.Requirements:

    Technical Requirements:

    A minimum of three years of experience in oil service or equipment sales preferred.MA Oil Burner Service license.EPA 608 certificate preferred.Clean MA/ NH driving record.Understanding of blueprints, plans, and manuals.Ability to pass company-provided drug test, alcohol test, and physical.Availability to work a flexible schedule, including weekends, overtime, and on call shifts.

    FLSA Status:

    This is an hourly, non-exempt position. Electronic timekeeping of all hours worked is required.

    Job Environment:

    While performing the duties of this job, the employee is regularly required to stand and walk. The employee must be able to bend or kneel to view underside of tanks. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    The above statements are intended to describe the general nature and level of work being performed by the jobholder and are not to be an exhaustive list of all responsibilities, duties and skills required of the jobholder.

    Compensation:

    Hourly pay is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications. For the purpose of this role, the hourly rate opportunity is:

    PAY - $28.00 to $35.00


    Benefits:

    Employee Discount on gasoline, and residential propane and oilMedical, Dental, and Vision Insurance401K Retirement Plan with Company MatchPaid Time OffCompany Paid Life Insurance and Optional Life InsuranceShort-Term and Long-Term DisabilityCritical Illness and/or Accident Insurance

    About us: Haffner's: A Regional Leader Fueled by Family, Integrity, and Safety.

    At Haffner's, we're more than a company – we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine.

    We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing.

    Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of "Fueled by Family," "Always do the right thing," and "Safety...In everything we do." Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets.


    Haffner’s is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law.

    Haffner’s is committed to providing a safe work environment for all employees.


    HOPHP

    Read Less
  • Propane Delivery Driver  

    - Lawrence
    Job DescriptionJob DescriptionDescription:Job Summary:This position is... Read More
    Job DescriptionJob DescriptionDescription:

    Job Summary:

    This position is accountable for the safe, efficient, timely, and courteous delivery of one or more energy products: fuel oil, diesel fuel, off-road diesel fuel, gasoline, and propane. In quieter times of business, drivers also assist in meter reading, tank setting, fleet reconditioning, and maintenance of company-owned and operated properties.


    Specific Responsibilities:

    Efficiently delivers distillates and propane as directed by the distribution office team, observing all applicable safety practices and company regulations in the performance of duties.Performs “return to service” duties that include leak checks and relighting of appliances (propane), and prime/starts (oil).Maintains a daily respectful, timely dialogue with the office staff and Distribution Manager/Operations Manager.Inspects and maintains delivery trucks, including: Thorough, regular pre-trip inspections as required by state and Federal agencies (DOT, FMCSA), to be documented along with any other truck issues in the company’s fleet management software.Paperwork (e.g. inspection stickers/reports, registrations, hazmat permits, insurance cards, shipping papers).Regular interior and exterior cleaning.Monthly meter creep testing (propane).Daily emergency shutoff testing (propane).Maintains and submits accurate reports and customer payments.Participates in regular safety and operations meetings, proposing ideas for improving delivery processes.Executes on the safety strategy defined by the company management team.Uses Personal Protective Equipment when applicable (e.g. masks, goggles, face shields, gloves, and boots).Provides customer service support for delivery matters as necessary, either in person or by involving other members of the distribution team.Keeps the office team and Distribution Manager/Operations Manager informed on delivery or customer situations that arise.Assists in off-season tasks such as fleet reconditioning, meter reading, tank setting, and landscaping/maintenance of company properties.Executes other tasks and duties assigned by the Distribution Manager/Operations Manager.


    Leadership, Education and Training Requirements:

    A complete commitment to safety, for self, team, and the customer.Driven to meet and exceed customer satisfaction expectations, including timely issue resolution and proactive customer outreach.Concise, effective verbal and written communications skills.Ability to work well independently, and as part of a larger team, to drive positive results.Strong time management skills, including the prioritization of necessary tasks to accomplish the desired result.Flexibility to adapt to constantly changing situations, driven by climate, geography, and business need.Comfort in driving through a wide variety of weather conditions.Requirements:Three or more years of petroleum or propane delivery experience preferred.Commercial Driver’s License, Class A or B, with hazmat, tanker, and air brake endorsements.Valid DOT medical certificate.Ability to drive a standard-shift transmission.Ability to pass company-provided drug test, alcohol test, and physical.Availability to work a flexible schedule, including weekends, overtime, and on call shifts.Experience with regulatory agency requirements (e.g. DOT, HazMat, OSHA, FMCSA).Licensing and certifications as applicable (e.g. CETP delivery modules for propane).Proficient in the use of Android tablets and web-based software applications.

    Job Environment:


    Delivery generally requires the following duties to be performed, without restrictions: the ability to push or pull up to 100 pounds; bend; lift up to 25 pounds; kneel, squat, climb, stand, walk, sit, reach, drive, perform repetitive motions, and exercise fine motor skills. Hearing and vision must meet standards for Commercial Driver’s licensing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    The above statements are intended to describe the general nature and level of work being performed by the jobholder and are not to be an exhaustive list of all responsibilities, duties and skills required of the jobholder.

    Compensation:

    Hourly pay is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications. For the purpose of this role, the hourly rate opportunity is:

    PAY - $28.00 to $35.00


    Benefits:

    Employee Discount on gasoline, and residential propane and oilMedical, Dental, and Vision Insurance401K Retirement Plan with Company MatchPaid Time OffCompany Paid Life Insurance and Optional Life InsuranceShort-Term and Long-Term DisabilityCritical Illness and/or Accident Insurance

    About us: Haffner's: A Regional Leader Fueled by Family, Integrity, and Safety.

    At Haffner's, we're more than a company – we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine.

    We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing.

    Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of "Fueled by Family," "Always do the right thing," and "Safety...In everything we do." Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets.


    Haffner’s is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law.


    Haffner’s is committed to providing a safe work environment for all employees.

    Read Less
  • Oil Delivery Driver  

    - Eliot
    Job DescriptionJob DescriptionDescription:Job Summary:This position is... Read More
    Job DescriptionJob DescriptionDescription:

    Job Summary:

    This position is accountable for the safe, efficient, timely, and courteous delivery of one or more energy products: fuel oil, diesel fuel, off-road diesel fuel, gasoline, and propane. In quieter times of business, drivers also assist in meter reading, tank setting, fleet reconditioning, and maintenance of company-owned and operated properties.


    Specific Responsibilities:

    Efficiently delivers distillates and propane as directed by the distribution office team, observing all applicable safety practices and company regulations in the performance of duties.Performs “return to service” duties that include leak checks and relighting of appliances (propane), and prime/starts (oil).Maintains a daily respectful, timely dialogue with the office staff and Distribution Manager/Operations Manager.Inspects and maintains delivery trucks, including: Thorough, regular pre-trip inspections as required by state and Federal agencies (DOT, FMCSA), to be documented along with any other truck issues in the company’s fleet management software.Paperwork (e.g. inspection stickers/reports, registrations, hazmat permits, insurance cards, shipping papers).Regular interior and exterior cleaning.Monthly meter creep testing (propane).Daily emergency shutoff testing (propane).Maintains and submits accurate reports and customer payments.Participates in regular safety and operations meetings, proposing ideas for improving delivery processes.Executes on the safety strategy defined by the company management team.Uses Personal Protective Equipment when applicable (e.g. masks, goggles, face shields, gloves, and boots).Provides customer service support for delivery matters as necessary, either in person or by involving other members of the distribution team.Keeps the office team and Distribution Manager/Operations Manager informed on delivery or customer situations that arise.Assists in off-season tasks such as fleet reconditioning, meter reading, tank setting, and landscaping/maintenance of company properties.Executes other tasks and duties assigned by the Distribution Manager/Operations Manager.


    Leadership, Education and Training Requirements:

    A complete commitment to safety, for self, team, and the customer.Driven to meet and exceed customer satisfaction expectations, including timely issue resolution and proactive customer outreach.Concise, effective verbal and written communications skills.Ability to work well independently, and as part of a larger team, to drive positive results.Strong time management skills, including the prioritization of necessary tasks to accomplish the desired result.Flexibility to adapt to constantly changing situations, driven by climate, geography, and business need.Comfort in driving through a wide variety of weather conditions.Requirements:

    Technical Requirements:

    Three or more years of petroleum or propane delivery experience preferred.Commercial Driver’s License, Class A or B, with hazmat, tanker, and air brake endorsements.Valid DOT medical certificate.Ability to drive a standard-shift transmission.Ability to pass company-provided drug test, alcohol test, and physical.Availability to work a flexible schedule, including weekends, overtime, and on call shifts.Experience with regulatory agency requirements (e.g. DOT, HazMat, OSHA, FMCSA).Licensing and certifications as applicable (e.g. CETP delivery modules for propane).Proficient in the use of Android tablets and web-based software applications.

    FLSA Status:

    This is an hourly, non-exempt position. Electronic timekeeping of all hours worked is required.


    Job Environment:


    Delivery generally requires the following duties to be performed, without restrictions: the ability to push or pull up to 100 pounds; bend; lift up to 25 pounds; kneel, squat, climb, stand, walk, sit, reach, drive, perform repetitive motions, and exercise fine motor skills. Hearing and vision must meet standards for Commercial Driver’s licensing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    The above statements are intended to describe the general nature and level of work being performed by the jobholder and are not to be an exhaustive list of all responsibilities, duties and skills required of the jobholder.


    Compensation:

    Hourly pay is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications. For the purpose of this role, the hourly rate opportunity is:

    PAY - $28.00 to $35.00


    Benefits:

    Employee Discount on gasoline, and residential propane and oilMedical, Dental, and Vision Insurance401K Retirement Plan with Company MatchPaid Time OffCompany Paid Life Insurance and Optional Life InsuranceShort-Term and Long-Term DisabilityCritical Illness and/or Accident Insurance

    About us: Haffner's: A Regional Leader Fueled by Family, Integrity, and Safety.

    At Haffner's, we're more than a company – we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine.

    We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing.

    Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of "Fueled by Family," "Always do the right thing," and "Safety...In everything we do." Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets.


    Haffner’s is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law.


    Haffner’s is committed to providing a safe work environment for all employees.


    HOPHP

    Read Less
  • Propane Delivery Driver  

    - Newton
    Job DescriptionJob DescriptionDescription:Job Summary:This position is... Read More
    Job DescriptionJob DescriptionDescription:

    Job Summary:

    This position is accountable for the safe, efficient, timely, and courteous delivery of one or more energy products: fuel oil, diesel fuel, off-road diesel fuel, gasoline, and propane. In quieter times of business, drivers also assist in meter reading, tank setting, fleet reconditioning, and maintenance of company-owned and operated properties.


    Specific Responsibilities:

    Efficiently delivers distillates and propane as directed by the distribution office team, observing all applicable safety practices and company regulations in the performance of duties.Performs “return to service” duties that include leak checks and relighting of appliances (propane), and prime/starts (oil).Maintains a daily respectful, timely dialogue with the office staff and Distribution Manager/Operations Manager.Inspects and maintains delivery trucks, including: Thorough, regular pre-trip inspections as required by state and Federal agencies (DOT, FMCSA), to be documented along with any other truck issues in the company’s fleet management software.Paperwork (e.g. inspection stickers/reports, registrations, hazmat permits, insurance cards, shipping papers).Regular interior and exterior cleaning.Monthly meter creep testing (propane).Daily emergency shutoff testing (propane).Maintains and submits accurate reports and customer payments.Participates in regular safety and operations meetings, proposing ideas for improving delivery processes.Executes on the safety strategy defined by the company management team.Uses Personal Protective Equipment when applicable (e.g. masks, goggles, face shields, gloves, and boots).Provides customer service support for delivery matters as necessary, either in person or by involving other members of the distribution team.Keeps the office team and Distribution Manager/Operations Manager informed on delivery or customer situations that arise.Assists in off-season tasks such as fleet reconditioning, meter reading, tank setting, and landscaping/maintenance of company properties.Executes other tasks and duties assigned by the Distribution Manager/Operations Manager.


    Leadership, Education and Training Requirements:

    A complete commitment to safety, for self, team, and the customer.Driven to meet and exceed customer satisfaction expectations, including timely issue resolution and proactive customer outreach.Concise, effective verbal and written communications skills.Ability to work well independently, and as part of a larger team, to drive positive results.Strong time management skills, including the prioritization of necessary tasks to accomplish the desired result.Flexibility to adapt to constantly changing situations, driven by climate, geography, and business need.Comfort in driving through a wide variety of weather conditions.Requirements:

    Technical Requirements:

    Three or more years of petroleum or propane delivery experience preferred.Commercial Driver’s License, Class A or B, with hazmat, tanker, and air brake endorsements.Valid DOT medical certificate.Ability to drive a standard-shift transmission.Ability to pass company-provided drug test, alcohol test, and physical.Availability to work a flexible schedule, including weekends, overtime, and on call shifts.Experience with regulatory agency requirements (e.g. DOT, HazMat, OSHA, FMCSA).Licensing and certifications as applicable (e.g. CETP delivery modules for propane).Proficient in the use of Android tablets and web-based software applications.

    FLSA Status:

    This is an hourly, non-exempt position. Electronic timekeeping of all hours worked is required.


    Job Environment:


    Delivery generally requires the following duties to be performed, without restrictions: the ability to push or pull up to 100 pounds; bend; lift up to 25 pounds; kneel, squat, climb, stand, walk, sit, reach, drive, perform repetitive motions, and exercise fine motor skills. Hearing and vision must meet standards for Commercial Driver’s licensing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    The above statements are intended to describe the general nature and level of work being performed by the jobholder and are not to be an exhaustive list of all responsibilities, duties and skills required of the jobholder.


    Compensation:

    Hourly pay is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications. For the purpose of this role, the hourly rate opportunity is:

    PAY - $28.00 to $35.00


    Benefits:

    Employee Discount on gasoline, and residential propane and oilMedical, Dental, and Vision Insurance401K Retirement Plan with Company MatchPaid Time OffCompany Paid Life Insurance and Optional Life InsuranceShort-Term and Long-Term DisabilityCritical Illness and/or Accident Insurance

    About us: Haffner's: A Regional Leader Fueled by Family, Integrity, and Safety.

    At Haffner's, we're more than a company – we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine.

    We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing.

    Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of "Fueled by Family," "Always do the right thing," and "Safety...In everything we do." Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets.


    Haffner’s is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law.


    Haffner’s is committed to providing a safe work environment for all employees.


    HOPHP

    Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany