Store Associate - Meat
Prepare, process, and pack various meat products such as pork, beef and chicken itemsEnsure proper handling and storage of all the meat products according to food safety guidelinesPackage and label meat products and properly according to the company guideline including merchandising of the meat products in a fresh and appealing mannerCheck for quality, maintain shelves clean and well stocked, rotate and remove out-of-date products, and perform other duties as assigned
Store Associate - Seafood
Clean, filet, and prepare a variety of seafood productGreet customers in a friendly and professional manner, offering assistance and answering questionsPackage seafood products adhering to portion sizes and weight requirementsCreate visually appealing displays of seafood products
Store Associate - Grocery
Unload, sort, and organize items in the designated storage areasRegularly check expiration dates and generate labels with accurate price and organize them in the right place at all timesImplement a first-in, first-out system to ensure older products are utilized firstMaintain correct signage for the promotional grocery itemsUse the aisle gun to scan and track inventory
Store Associate - Produce
Merchandising of the produce items in a fresh and appealing mannerHandle root vegetables carefully, ensuring proper storage, handling, and display techniquesContinuously expand your knowledge of different techniques in order to maintain quality and freshness of the productsManage displays of UPC products, such as tofu, salad, and nutsPlan and execute display changes based on season, time and date
Store Associate - RTC (Ready to Cook)
Prepare and make various meals and dishes according to standardized recipes and guidelinesRegularly monitor and rotate food items to ensure freshness and qualityClean and sanitize food preparation areas, cooking equipment, and utensils regularly to maintain a clean and safe working environmentAssist with customer's questions and help as needed
Store Associate - Operation Support
Regularly monitor the parking lot for loose grocery carts and return them to the appropriate baysAssist customers with general questions and help them by loading their groceries to their vehicle as neededProvide assistance to the cashier by bagging the customers shopping itemsMaintain all areas clean leaning duties collect and remove trash and recyclables sweep, mop, and vacuum all area floors, restrooms and break areas/replenish suppliesPerform other operational support duties and tasks including special cleaning duties as assignedWork closely with all employees to provide every customer with a satisfied and safe shopping experiencePlace wet floor signs or caution signs in visible areas to alert customers and colleagues of potential hazardsTake immediate action to clear and clean up water spills to prevent slip and fall hazards
Store Associate - Houseware
Maintain accurate records of houseware inventory within the storeAssist in the ordering process for houseware itemsAssist customer issues and complaints, and ensure customers are satisfied with their shopping experienceProvide exceptional customer service by assisting customers with inquiriesConduct face-to-face sales interactions with customers, effectively demonstrating the features and benefits of houseware products
Cashier
Perform all cash register functions such as greeting customers, scanning and ringing up items correctly, processing payments, and issuing receiptsMaintain proficiency with the item code and PLUsHandle all cash, credit, and debit card transactions with accuracyPerform all opening, shift changing and closing duties while keeping the area clean and organizedAssist with bagging items and customer inquiries as needed
Customer Service Associate
Provide excellent customer service by greeting them and assisting with products and servicesAssist with sorting paperwork such as invoices, sales orders, item data, etc.Assist customer issues and complaints, and ensure customers are satisfied with their shopping experienceFollow company policies and procedures on refunds, redeeming smart card points rewards as well as overall cash handlingPerform other customer service related duties and tasks as assigned
COMMON SKILLS
Customer ServicePositive attitude to provide great customer experience in an accurate, friendly and helpful manner, understand their needs, and provide appropriate assistance.
Product KnowledgeWillingness and curiosity to learn and familiarize yourself with the products and about various items within the store.
Organization and Time Management
Ability to prioritize and manage time effectively in order to multi-task different responsibilities simultaneously.
Problem SolvingInitiative to quickly assess and resolve issues or concerns, seeking appropriate solutions, and escalating complex problems to supervisors or managers when necessary.
Teamwork and CollaborationWork collaboratively with colleagues and contribute to a positive team environment.
AdaptabilityAdapt to changing situations, such as dealing with customer inquiries, handling unexpected issues, and adjusting to new store procedures or promotions.
H MART BENEFITS
You will enjoy the following:
Health, Dental, Vision Insurance and EAP (Employee Assistance Program)401(k) Retirement Plan with up to 5% matchLife Insurance and AD&D (Accidental Death & Dismemberment)BTA Insurance (Business Travel Accident Coverage)Paid-time off (PTO) and Paid-sick leave (PSL)Celebration & Condolence BenefitsHoliday Gift CertificatesFSA (Flexible Spending Account)DCFSA (Dependent Child Care Spending Account)
** All benefits are based on full-time positions and company policy
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