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Gusto
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  • Dedicated Service Advisor (Chicago) At Gusto, we're on a mission to gr... Read More
    Dedicated Service Advisor (Chicago) At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff payroll, health insurance, 401(k)s, and HR so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy. AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. The Dedicated Service Advisor will serve as the primary point of contact for all customer support inquiries, enhancing user experience and acting as a subject matter expert for Gusto's core products. This role involves guiding customers through product features, providing proactive customer education, and serving as an advocate for customers to influence product decisions. The advisor will strategically address and resolve real problems, delivering exceptional customer experiences to uphold trust and loyalty within Gusto's key clientele. Responsibilities: Build trust and partnership with customers via inbound and outbound communication channels. Serve as a dedicated advisor, offering expert support for payroll and benefits inquiries. Proactively engage with customers to understand their business needs and support preferences. Identify and address churn risks with strategic solutions to enhance customer retention. Collaborate cross-functionally to resolve points of friction and address customer concerns. Utilize critical thinking and problem-solving skills to deliver customer-centric solutions. Ensure strong product knowledge and competitive awareness to prevent customer churn. Leverage AI-assisted tools to improve research, communication, and compliance accuracy. Qualifications: 6+ years of customer experience, including 1+ years in payroll and 2+ years in account management. Proven ability to support customers proactively and reactively, enhancing loyalty and satisfaction. Strong communication skills, with experience in synthesizing complex subjects for various audiences. Proficiency with Salesforce, Zoom, Google Suite, Google Calendar, Gmail, and Chili Piper. Ability to manage and prioritize multiple high-priority resolutions effectively. Expertise in providing creative resolutions for customers with minimal support. Strong rapport-building skills to enhance trust and collaboration with stakeholders. Experience in identifying and mitigating churn, with confidence in retention-focused discussions. Deep understanding and pride in payroll knowledge to advocate for customer solutions. Demonstrated AI fluency in customer-facing roles with examples of efficiency and quality gains. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice. Read Less
  • Payment Operations  

    - Maricopa County
    Payment Operations Payments at Gusto aren't just infrastructure they'r... Read More
    Payment Operations Payments at Gusto aren't just infrastructure they're the reason people get paid on time, every time. Payment Operations sits within Gusto's Money team, a cross-functional group spanning Engineering, Product, and Operations that powers money movement across Gusto's growing product surface: core payroll, contractor payments, international money movement, and new business offerings like PEO. As a Payment Operations Analyst, you'll own specific end-to-end payment workflows, resolve exceptions that require real judgment, and help make our systems more reliable and efficient over time. Gusto's payment surface area is expanding and this team is at the center of that growth. This is a role for someone who can shift from investigating a single misfired transaction to coordinating a response on a payment outage affecting thousands and bring the same rigor to both. You think in systems. You hold partners accountable. You lead with curiosity and embrace AI as a core part of how you work. You'll collaborate closely with Engineering, Product, Accounting, Risk, and CX and you'll develop strong day-to-day relationships with Gusto's bank and payment partners. When something breaks or slows down, you're the one who drives it to resolution. Here's what you'll do day-to-day: Support the payment lifecycle end-to-end: Own the operational layer of specific payment workflows ACH processing, exception handling, refunds, collection re-debits, reconciliation. When something is off, you investigate, escalate where needed, and see it through to resolution. And when you see a pattern, you push to fix the root cause. Build alongside Product and Engineering: Payment Operations doesn't just react we shape how the systems work. You'll contribute to product specs, surface operational pain points, help define requirements, and participate in launches. You're a partner in building, not just a consumer of what gets shipped. Close the loop on customer pain: Customer and CX feedback is signal. You actively mine it to identify friction in payment flows, prioritize what matters, and bring those insights into the operational and product conversations where decisions get made. Think in systems: Connect the dots across rails, partners, reconciliation, compliance, and customer experience. When an issue surfaces, you understand how it ripples and you bring that perspective to cross-functional conversations. Hold partners to a high standard: Work directly with Gusto's bank and payment partners domestic and international to triage issues, resolve escalations, and maintain strong working relationships. You know how to be firm and collaborative at the same time, and you don't let things sit. Lead with AI: You use AI as a genuine work partner to move faster on analysis, draft communications, synthesize data, and automate the repetitive. You're always looking for the smarter way to get to the answer. Here's what we're looking for: 3+ years of experience in payment operations, banking operations, treasury operations, or a related role at a fintech or financial institution Working knowledge of domestic payment rails (ACH/Nacha, wires, RTP) and/or international money movement (cross-border transfers, FX, global disbursement networks); experience across both is a strong plus Strong analytical instincts you look for the pattern behind the problem and can query or structure data to find it (SQL a plus but not required) Experience working with bank portals, payment processors, or reconciliation tools Ability to communicate clearly with both operational and technical counterparts; you can write a crisp Slack to an engineer and a professional escalation to a bank partner Comfortable working in ambiguity and taking ownership without waiting for perfect information Eager to build AI into how you work whether you're already using it daily or just getting started, you see it as a genuine productivity lever and are committed to developing that fluency Knowledge of relevant compliance frameworks (Nacha operating rules, unclaimed property, money transmission) is a strong plus Our cash compensation amount for this role is between $66,085 - $79,302/year in Denver and between $82,610 - $99,132/year for New York/San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice. Read Less
  • Assistant General Manager  

    - Atlanta
    Job DescriptionJob DescriptionWhat’s Your gusto?At gusto!, we want to... Read More
    Job DescriptionJob Description

    What’s Your gusto?


    At gusto!, we want to know what you are passionate about. Whether it’s in life, in food, or in fun, we believe that aligning our brand’s passions with our people’s passions creates a motivated, inclusive, and supportive environment that fosters growth. By understanding what drives you, we can help build a place where you can truly live your gusto!


    Founded by innovative leader Nate Hybl and inspired by Dale Carnegie’s call to “live today with gusto,” our mission is to refuel the human spirit with life giving food and good energy. We offer a unique combination of healthier bowls and wraps with bold flavors and high-quality ingredients. Recognized in QSR Magazine's "Best Brands to Work for 2022" and multiple Atlanta Business Chronicle awards, gusto! aims to be the most empowering employer in the industry. Join us to help champion awakenings through food, kindness, and gratitude.


    We are looking for an Assistant General Manager for our Peachtree Location.

    Summary:

    As an Assistant General Manager, you are a leader in our organization that is responsible for running a vibrant, healthy fast-casual restaurant. The performance of the store will be a direct reflection of your leadership and team’s execution. You will work alongside your leadership team and team members, oversee inventory, ordering food and supplies, while optimizing profits and ensuring that guests are satisfied with their dining experience

    Responsibilities:

    Responsible for assisting with inventory managementOversee truck ordering and storingWork with BOH team to order and receive trucksWork with GM/MP to adjust pars for ordering trucksWork with GM/MP to adjust order guide when new items appearResponsible for overseeing credits when applicableMonitor in R365 and verify we are receivingWork with Shift manager to verify product is up to specResponsible for tracking daily waste and coaching teamMonitor that closing leads are entering waste in R365 dailyNotice when waste is too high and coach when neededWork with GM/MP and Shift manager to adjust prep pars as neededResponsible for weekly inventory countsWork with GM/MP to submit counts each weekWork with GM/MP to keep COGS at target each weekAssist in recruiting, onboarding, and the continuous development of team membersWork with GM/MP to manage labor to be within target rangeResponsible for assisting with labor management and oversee scheduling and the labor budgetsAbility to create weekly schedules and the management of time off and leave requestCoach and monitor Shift Managers to track labor on shifts and adjust accordinglyWork with GM/MP to determine hiring needs and turnover ratingFlag when scheduling becomes tight or over staffedWork with GM/MP to train Certified Trainers in shop and Shop Growth Path for Shift ManagersContinue to coach CT team and adjust process when neededOversee CT’s and assure they are training all new hires according to processAssure new hires are given uniform, nametags, clock in numbers, and a schedule with outline of who they’ll be training and whenResponsible for assisting with Food Safety and qualityWork with GM/MP to keep Steritech findings at 4 or lowerTrain staff and management team on correct food safety proceduresAssure shift leads complete daily food safety walkthroughsAssure liners complete daily temp logsWork with GM/MP to maintain high food quality scoresCoach and train production team on correct procedures and recipesMaintain and assist in the management of tattle scores within goals, create plans around how to incentivize team to hit goals and serve the best food possible all the timeWork with GM/MP to manage cleanliness in shopOversee weekly cleaning listsOversee closing and closings listsOversee change over listsResponsible for assisting with monitoring scores and dataRead through scores and comments to keep a pulse on how the shop is performingAssist on sales tracking each morningAssist GM/MP to ensure we are hitting sales growth scores and knowing shop goals and numbersAssist GM/MP to ensure we are focusing on various sales avenues (DT, catering, dine in, etc)Assist in managing labor, sales, Tattle, and COGSResponsible for maintaining a strong culture and being accessible to the teamResponsible for assisting GM/MP with any employee issues, reporting the issue to the GM/MP and escalating to TMX.Assist with progressive disciplinary actions for team members while staying consistent and fair Assist in managing the overall operation of the entire business at the shop while upholding gusto!’s brand and standards and holding team members to the same standards Assist and support the catering orders and the catering managerAssist with catering sales growth and trackingContinuously developing catering coordinatorHelping with orders and deliveries as neededEnsure all safety policies are followedHaving a shop presence by working with the GM/MP to determine best days off to balance GM/MPs days off. Follow time off request procedure with advance notice according to company policy Be accessible via telephone and be a point of contact in cases of GM/MP being unavailableMaintain a flexible work schedule (able to open, close, and work weekends)Able to work a minimum of 45 hours and 5 days a week

    General expectations

    Reporting directly to the General Manager/Managing Partner, you are directly responsible for the Leadership team and the day in and out operation of the shop.

    You are to assist with coordinating weekly Shift Managers meetings, the coaching and development of the Shift Managers. Maintaining a professional and positive demeanor with the team.You are to maintain close communication with the GM/MP to resolve Team Member issues, and guest issues. Resolving any issues in a calm and professional mannerMaintain the gusto! standard and represent the brand by having a clean uniform and name


    Read Less
  • Grill Cook  

    - Buford
    Job DescriptionJob DescriptionWhat’s Your gusto? At gusto!, we want to... Read More
    Job DescriptionJob Description


    What’s Your gusto?


    At gusto!, we want to know what you are passionate about. Whether it’s in life, in food, or in fun, we believe that aligning our brand’s passions with our people’s passions creates a motivated, inclusive, and supportive environment that fosters growth. By understanding what drives you, we can help build a place where you can truly live your gusto!


    Founded by innovative leader Nate Hybl and inspired by Dale Carnegie’s call to “live today with gusto,” our mission is to refuel the human spirit with life giving food and good energy. We offer a unique combination of healthier bowls and wraps with bold flavors and high-quality ingredients. Recognized in QSR Magazine's "Best Brands to Work for 2022" and multiple Atlanta Business Chronicle awards, gusto! aims to be the most empowering employer in the industry. Join us to help champion awakenings through food, kindness, and gratitude.

    We are looking for Grill Cook for our Buford Location.

    Job Summary:

    As the backbone of the kitchen, you are responsible for preparing ingredients that make gusto! flavorful and memorable. You will cut, chop, slice, label, date, and store food items while following gusto! food preparation standards. The Production Team Member must be respectful and professional and highly adaptable in a dynamic and fast-paced environment.


    Responsibilities:

    Prep all recipes according to gusto! standards and specifications

    Wash designated food products in Antimicrobial fruit and vegetable treatment

    Chop and slice vegetables

    Weigh, measure, and mix ingredients

    Store, label, and rotate all food items

    Ensure the kitchen, equipment, and all food storage areas are organized, cleaned, sanitized, and maintained according to company and health department standards

    Follow all food safety guidelines

    Adhere to uniform and personal hygiene standards including wearing non-slip shoes and cutting gloves

    Monitor product freshness and rotate perishable and non-perishable products

    Operate large-volume kitchen equipment such as grill, deep-fat fryers and other large kitchen equipment

    Be comfortable standing for an entire shift and occasionally lifting items no heavier than 53 lbs

    Other assigned shop duties


    Qualifications & Experience:

    Ability to read and follow recipe instructions accurately

    Able to work well in a team environment

    Punctual, reliable, and trustworthy

    Ability to multitask

    Ability to work all shifts including nights, weekends, and some holidays, as required

    Desire for continuous learning and professional development

    Must have reliable means of transportation

    Must be at least 18 years old

    Food prep experience preferred but not required

    Benefits:

    Pay rate: $12-14 + Tips

    Tip sharing

    Access to wages before payday

    Flexible scheduling

    Detailed and intentional training

    Team Member food perks

    Fantastic Teammates!

    Read Less
  • Service TM/ Liner/ Cashier  

    - Marietta
    Job DescriptionJob DescriptionWhat’s Your gusto? At gusto!, we want to... Read More
    Job DescriptionJob Description

    What’s Your gusto?


    At gusto!, we want to know what you are passionate about. Whether it’s in life, in food, or in fun, we believe that aligning our brand’s passions with our people’s passions creates a motivated, inclusive, and supportive environment that fosters growth. By understanding what drives you, we can help build a place where you can truly live your gusto!


    Founded by innovative leader Nate Hybl and inspired by Dale Carnegie’s call to “live today with gusto,” our mission is to refuel the human spirit with life giving food and good energy. We offer a unique combination of healthier bowls and wraps with bold flavors and high-quality ingredients. Recognized in QSR Magazine's "Best Brands to Work for 2022" and multiple Atlanta Business Chronicle awards, gusto! aims to be the most empowering employer in the industry. Join us to help champion awakenings through food, kindness, and gratitude.


    Come join our team and see why we’ve won the AJC's Top Workplace award. We are growing fast, so there’s plenty of room for growth and learning!


    We are looking for Service Team Member: Liner, Order Taker, Cashier for our East Cobb location.


    Job Summary:

    As a Service Team Member, you are responsible for delivering food and providing a premium experience to our guests. You will greet and assist guests with questions and suggestions while taking food orders and ensuring guests are satisfied. You will prepare orders, bag, wrap, label, date, and store food items while following gusto! food preparation standards. The Team Member must be respectful and professional and highly adaptable in a dynamic and fast-paced environment.


    Responsibilities:


    Greet, welcome, and take the order from the guest

    Order/ticket prioritization

    Station cleanliness and sanitation

    Menu knowledge

    Guest interaction

    Weigh, measure, and mix ingredients

    Display professionalism

    Adhere to uniform and personal hygiene standards including wearing non-slip shoes

    Point-of-sale system knowledge

    Sense of urgency

    Third-party delivery system knowledge and operation

    Occasionally drive catering orders (reimbursed for mileage)

    Be comfortable standing for the entire shift and occasionally lifting items no heavier than 53lbs


    Qualifications & Experience:


    Food service experience is preferred but not necessary

    Great communication skills

    Able to work well in a team environment

    Attention to details

    Punctual, reliable, and trustworthy

    Ability to multitask

    Available to work all shifts including opening/closing, weekends, and holidays as needed

    Desire for continuous learning and professional development

    Must have reliable means of transportation


    Benefits:


    Pay rate: $10-13+ tips

    Tip sharing

    Access to wages before payday

    Flexible scheduling

    Detailed and intentional training

    Team Member food perks

    Fantastic Teammates!

    Read Less
  • Grill Cook  

    - Marietta
    Job DescriptionJob DescriptionWhat’s Your gusto? At gusto!, we want to... Read More
    Job DescriptionJob Description


    What’s Your gusto?


    At gusto!, we want to know what you are passionate about. Whether it’s in life, in food, or in fun, we believe that aligning our brand’s passions with our people’s passions creates a motivated, inclusive, and supportive environment that fosters growth. By understanding what drives you, we can help build a place where you can truly live your gusto!


    Founded by innovative leader Nate Hybl and inspired by Dale Carnegie’s call to “live today with gusto,” our mission is to refuel the human spirit with life giving food and good energy. We offer a unique combination of healthier bowls and wraps with bold flavors and high-quality ingredients. Recognized in QSR Magazine's "Best Brands to Work for 2022" and multiple Atlanta Business Chronicle awards, gusto! aims to be the most empowering employer in the industry. Join us to help champion awakenings through food, kindness, and gratitude.

    We are looking for Grill Cook for our East Cobb Location.

    Job Summary:

    As the backbone of the kitchen, you are responsible for preparing ingredients that make gusto! flavorful and memorable. You will cut, chop, slice, label, date, and store food items while following gusto! food preparation standards. The Production Team Member must be respectful and professional and highly adaptable in a dynamic and fast-paced environment.


    Responsibilities:

    Prep all recipes according to gusto! standards and specifications

    Wash designated food products in Antimicrobial fruit and vegetable treatment

    Chop and slice vegetables

    Weigh, measure, and mix ingredients

    Store, label, and rotate all food items

    Ensure the kitchen, equipment, and all food storage areas are organized, cleaned, sanitized, and maintained according to company and health department standards

    Follow all food safety guidelines

    Adhere to uniform and personal hygiene standards including wearing non-slip shoes and cutting gloves

    Monitor product freshness and rotate perishable and non-perishable products

    Operate large-volume kitchen equipment such as grill, deep-fat fryers and other large kitchen equipment

    Be comfortable standing for an entire shift and occasionally lifting items no heavier than 53 lbs

    Other assigned shop duties


    Qualifications & Experience:

    Ability to read and follow recipe instructions accurately

    Able to work well in a team environment

    Punctual, reliable, and trustworthy

    Ability to multitask

    Ability to work all shifts including nights, weekends, and some holidays, as required

    Desire for continuous learning and professional development

    Must have reliable means of transportation

    Must be at least 18 years old

    Food prep experience preferred but not required

    Benefits:

    Pay rate: $12-14 + Tips

    Tip sharing

    Access to wages before payday

    Flexible scheduling

    Detailed and intentional training

    Team Member food perks

    Fantastic Teammates!

    Read Less
  • Shift Manager  

    - Atlanta
    Job DescriptionJob DescriptionWhat’s Your gusto?At gusto!, we want to... Read More
    Job DescriptionJob Description

    What’s Your gusto?

    At gusto!, we want to know what you are passionate about. Whether it’s in life, in food, or in fun, we believe that aligning our brand’s passions with our people’s passions creates a motivated, inclusive, and supportive environment that fosters growth. By understanding what drives you, we can help build a place where you can truly live your gusto!

    Founded by innovative leader Nate Hybl and inspired by Dale Carnegie’s call to “live today with gusto,” our mission is to refuel the human spirit with life giving food and good energy. We offer a unique combination of healthier bowls and wraps with bold flavors and high-quality ingredients. Recognized in QSR Magazine's "Best Brands to Work for 2022" and multiple Atlanta Business Chronicle awards, gusto! aims to be the most empowering employer in the industry. Join us to help champion awakenings through food, kindness, and gratitude.

    We are looking for a Shift Manager for our West Midtown Location.

    Job Summary

    As a Shift Manager of gusto!, you, your team, and fellow leaders will run a vibrant and busy healthy fast-food restaurant. You will help oversee various aspects (including customer service, inventory, food safety, catering, and team member development) of the operation based on your strengths and the business’ needs.

    The Shift Manager ensures that all aspects of shift operation including training, food preparation, food safety, cleanliness, sanitation, opening and closing duties, uniforms, and team member attendance meet or exceed company standards and specifications. As a member of the leadership team, you will be responsible for the general oversight of daily operations and team leadership. This role includes staff management, shop security, team building, and ensuring a premium guest experience in a high-energy dining environment and Catering execution.

    Responsibilities:

    Accountable for performing tasks related to all revenue streams including cashier, credit card terminals, and third party meal delivery partners (DoorDash, Uber Eats, etc.)Third-party delivery system knowledge and operationAssist in managing and operations of the entire business, including Service, Production, Catering, and other related areasEnsure store is open or closed according to company standards and proceduresDelegate tasks to Team Members to ensure a clean and inviting workplace including stocking supplies, maintaining clean restrooms, dining room furnishings, floors, windows, doors, and plantsOversee food preparation activities, ensuring that all menu items are prepared according to recipesOversee daily prep list creationAccountable for the performance of all staff when the active manager is not on dutyDirect team members through daily routines and interact with guests to ensure a premium guest experienceCreate a positive work environmentBe a good steward of all company propertyUphold all brand standardsFoster a positive and collaborative work environment, motivating and inspiring staff to excel in their roles and contribute to the overall success of the shopAct as a Brand Ambassador for the company at all times.Maintain ServSafe CertificationAdhere to uniform and personal hygiene standards including wearing non-slip shoes and cutting glovesTrain company policies and procedures to new Team MembersHelp develop and train fellow teammatesOversee the training and development of team members, ensuring they follow processes and policiesMonitor and supervise timely arrival or departure of scheduled Team MembersSupport the manager in the daily operation of the shopEnsure all catering requirements submitted by the Sales team are communicated and executedEnsure timely delivery of all catering ordersMaintain friendly and professional interactions with catering guestsOversee the shop’s catering schedule, including deliveriesManage catering inventory and order supplies as neededMaintain catering equipment and keeping the catering van clean and stockedEnforce all food and physical safety policies and requirementsParticipate in monthly P&L reviews with Shop leadership, identifying areas for improvement and new opportunitiesAssist in managing Labor Expense and COGSEnsure ALL operational safety, food safety, and food quality requirements/ standards are met every hour of every dayResponsible for ordering Fresh pointResponsible for ordering SyscoReporting accurate Inventory weeklyBe available for all shifts including opening/closing and weekends as neededBe comfortable standing for the entire shift and occasionally lifting items no heavier than 53 lbsOther assigned shop duties

    Qualifications & Experience:

    Experience in a customer-centric role, with a focus on providing exceptional service1+ years experience in a Shift Leader/Supervisor or Manager role, preferably in the food service industry or a food-related industryExcellent people skillsConsistent reliability and punctualityAbility to handle challenges resourcefully and efficientlyAbility to use electronic systems, such as computers and tabletsWillingness to work flexible hours, including weekendsStrong communication skills, capable of coordinating between various teamsA desire for continuous learning and professional developmentAbility to multitaskAble to work well in a team environmentMust be at least 18 years oldMust have a reliable means of transportation

    Benefits:

    Pay rate: $15-17 + TipsTip sharingAccess to wages before paydayFlexible schedulingDetailed and intentional trainingTeam Member food perksFantastic Teammates! Read Less
  • Prep Cook  

    - Atlanta
    Job DescriptionJob DescriptionJob DescriptionWhat’s Your gusto? At gus... Read More
    Job DescriptionJob DescriptionJob Description


    What’s Your gusto?


    At gusto!, we want to know what you are passionate about. Whether it’s in life, in food, or in fun, we believe that aligning our brand’s passions with our people’s passions creates a motivated, inclusive, and supportive environment that fosters growth. By understanding what drives you, we can help build a place where you can truly live your gusto!


    Founded by innovative leader Nate Hybl and inspired by Dale Carnegie’s call to “live today with gusto,” our mission is to refuel the human spirit with life giving food and good energy. We offer a unique combination of healthier bowls and wraps with bold flavors and high-quality ingredients. Recognized in QSR Magazine's "Best Brands to Work for 2022" and multiple Atlanta Business Chronicle awards, gusto! aims to be the most empowering employer in the industry. Join us to help champion awakenings through food, kindness, and gratitude.

    We are looking for Prep Cook for ou rWest Midtown Location.

    Job Summary:

    As the backbone of the kitchen, you are responsible for preparing ingredients that make gusto! flavorful and memorable. You will cut, chop, slice, label, date, and store food items while following gusto! food preparation standards. The Production Team Member must be respectful and professional and highly adaptable in a dynamic and fast-paced environment.


    Responsibilities:

    Prep all recipes according to gusto! standards and specifications

    Wash designated food products in Antimicrobial fruit and vegetable treatment

    Chop and slice vegetables

    Weigh, measure, and mix ingredients

    Store, label, and rotate all food items

    Ensure the kitchen, equipment, and all food storage areas are organized, cleaned, sanitized, and maintained according to company and health department standards

    Follow all food safety guidelines

    Adhere to uniform and personal hygiene standards including wearing non-slip shoes and cutting gloves

    Monitor product freshness and rotate perishable and non-perishable products

    Operate large-volume kitchen equipment such as grill, deep-fat fryers and other large kitchen equipment

    Be comfortable standing for an entire shift and occasionally lifting items no heavier than 53 lbs

    Other assigned shop duties


    Qualifications & Experience:

    Ability to read and follow recipe instructions accurately

    Able to work well in a team environment

    Punctual, reliable, and trustworthy

    Ability to multitask

    Ability to work all shifts including nights, weekends, and some holidays, as required

    Desire for continuous learning and professional development

    Must have reliable means of transportation

    Must be at least 18 years old

    Food prep experience preferred but not required

    Benefits:

    Pay rate: $12-14 + Tips

    Tip sharing

    Access to wages before payday

    Flexible scheduling

    Detailed and intentional training

    Team Member food perks

    Fantastic Teammates!


    Read Less
  • Service TM/ Liner/ Cashier  

    - Alpharetta
    Job DescriptionJob DescriptionWhat’s Your gusto? At gusto!, we want to... Read More
    Job DescriptionJob Description

    What’s Your gusto?


    At gusto!, we want to know what you are passionate about. Whether it’s in life, in food, or in fun, we believe that aligning our brand’s passions with our people’s passions creates a motivated, inclusive, and supportive environment that fosters growth. By understanding what drives you, we can help build a place where you can truly live your gusto!


    Founded by innovative leader Nate Hybl and inspired by Dale Carnegie’s call to “live today with gusto,” our mission is to refuel the human spirit with life giving food and good energy. We offer a unique combination of healthier bowls and wraps with bold flavors and high-quality ingredients. Recognized in QSR Magazine's "Best Brands to Work for 2022" and multiple Atlanta Business Chronicle awards, gusto! aims to be the most empowering employer in the industry. Join us to help champion awakenings through food, kindness, and gratitude.


    Come join our team and see why we’ve won the AJC's Top Workplace award. We are growing fast, so there’s plenty of room for growth and learning!


    We are looking for Service Team Member: Liner, Order Taker, Cashier for our Avalon location.


    Job Summary:

    As a Service Team Member, you are responsible for delivering food and providing a premium experience to our guests. You will greet and assist guests with questions and suggestions while taking food orders and ensuring guests are satisfied. You will prepare orders, bag, wrap, label, date, and store food items while following gusto! food preparation standards. The Team Member must be respectful and professional and highly adaptable in a dynamic and fast-paced environment.


    Responsibilities:


    Greet, welcome, and take the order from the guest

    Order/ticket prioritization

    Station cleanliness and sanitation

    Menu knowledge

    Guest interaction

    Weigh, measure, and mix ingredients

    Display professionalism

    Adhere to uniform and personal hygiene standards including wearing non-slip shoes

    Point-of-sale system knowledge

    Sense of urgency

    Third-party delivery system knowledge and operation

    Occasionally drive catering orders (reimbursed for mileage)

    Be comfortable standing for the entire shift and occasionally lifting items no heavier than 53lbs


    Qualifications & Experience:


    Food service experience is preferred but not necessary

    Great communication skills

    Able to work well in a team environment

    Attention to details

    Punctual, reliable, and trustworthy

    Ability to multitask

    Available to work all shifts including opening/closing, weekends, and holidays as needed

    Desire for continuous learning and professional development

    Must have reliable means of transportation


    Benefits:


    Pay rate: $10-13+ tips

    Tip sharing

    Access to wages before payday

    Flexible scheduling

    Detailed and intentional training

    Team Member food perks

    Fantastic Teammates!

    Read Less
  • Grill Cook  

    - Atlanta
    Job DescriptionJob DescriptionWhat’s Your gusto? At gusto!, we want to... Read More
    Job DescriptionJob Description


    What’s Your gusto?


    At gusto!, we want to know what you are passionate about. Whether it’s in life, in food, or in fun, we believe that aligning our brand’s passions with our people’s passions creates a motivated, inclusive, and supportive environment that fosters growth. By understanding what drives you, we can help build a place where you can truly live your gusto!


    Founded by innovative leader Nate Hybl and inspired by Dale Carnegie’s call to “live today with gusto,” our mission is to refuel the human spirit with life giving food and good energy. We offer a unique combination of healthier bowls and wraps with bold flavors and high-quality ingredients. Recognized in QSR Magazine's "Best Brands to Work for 2022" and multiple Atlanta Business Chronicle awards, gusto! aims to be the most empowering employer in the industry. Join us to help champion awakenings through food, kindness, and gratitude.

    We are looking for Grill Cook for our Ponce Location.

    Job Summary:

    As the backbone of the kitchen, you are responsible for preparing ingredients that make gusto! flavorful and memorable. You will cut, chop, slice, label, date, and store food items while following gusto! food preparation standards. The Production Team Member must be respectful and professional and highly adaptable in a dynamic and fast-paced environment.


    Responsibilities:

    Prep all recipes according to gusto! standards and specifications

    Wash designated food products in Antimicrobial fruit and vegetable treatment

    Chop and slice vegetables

    Weigh, measure, and mix ingredients

    Store, label, and rotate all food items

    Ensure the kitchen, equipment, and all food storage areas are organized, cleaned, sanitized, and maintained according to company and health department standards

    Follow all food safety guidelines

    Adhere to uniform and personal hygiene standards including wearing non-slip shoes and cutting gloves

    Monitor product freshness and rotate perishable and non-perishable products

    Operate large-volume kitchen equipment such as grill, deep-fat fryers and other large kitchen equipment

    Be comfortable standing for an entire shift and occasionally lifting items no heavier than 53 lbs

    Other assigned shop duties


    Qualifications & Experience:

    Ability to read and follow recipe instructions accurately

    Able to work well in a team environment

    Punctual, reliable, and trustworthy

    Ability to multitask

    Ability to work all shifts including nights, weekends, and some holidays, as required

    Desire for continuous learning and professional development

    Must have reliable means of transportation

    Must be at least 18 years old

    Food prep experience preferred but not required

    Benefits:

    Pay rate: $12-14 + Tips

    Tip sharing

    Access to wages before payday

    Flexible scheduling

    Detailed and intentional training

    Team Member food perks

    Fantastic Teammates!

    Read Less

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