The Night Audit position is from 11p-7am roughly 2-4 days a week depending on the season. You are in charge of making sure the hotel safety while also doing front desk task such as checking in guests and completing the night audit process itself that turns over the day.
Read LessAbout Company:
Gulph Creek Hotels is widely recognized as the leading hotel management company on the East Coast. Our portfolio of managed properties consistently outperforms the market and exceeds financial return expectations. Established in 1995, Gulph Creek Hotels represents some of the most prestigious brands in the hospitality industry, including Marriott and Hilton. We leverage our extensive management and development expertise to drive success across our growing portfolio.
• Consistently surpassing the performance of competing properties.
• A team of highly skilled, responsive managers and staff members.
• Extensive expertise in operations, sales, and marketing.
The owners of Gulph Creek Hotels are directly involved in daily operations and frequently visit properties to ensure optimal performance and support the success of our team members.
About the Role:
The Housekeeper plays a vital role in maintaining cleanliness, order, and a welcoming environment within residential or commercial settings. This position ensures that all assigned areas are cleaned thoroughly and efficiently, adhering to established standards and protocols. The Housekeeper will manage various cleaning tasks including floor care, dusting, and waste disposal, contributing to the overall comfort and safety of the premises. Attention to detail and the ability to follow both oral and written instructions are essential to successfully complete daily assignments. Ultimately, the Housekeeper supports the smooth operation of the facility by providing a clean and hygienic environment for occupants and visitors.
Minimum Qualifications:
Ability to speak and understand English to follow instructions and communicate effectively.Manual dexterity to handle cleaning tools and equipment safely and efficiently.Basic reading and writing skills to comprehend cleaning protocols and document completed tasks.Capability to perform basic mathematical computations for inventory and supply management.Physical ability to perform tasks such as reaching overhead and standing for extended periods.Responsibilities:
Perform routine cleaning tasks such as sweeping, mopping, vacuuming, and polishing floors to maintain floor care standards.Dust and clean furniture, fixtures, and surfaces, including reaching overhead areas to ensure comprehensive cleanliness.Follow detailed oral and written instructions to complete daily cleaning schedules and special requests accurately.Manage waste disposal and replenish supplies to maintain a tidy and well-stocked environment.Work efficiently in a fast-paced environment while maintaining high standards of cleanliness and safety.Skills:
The required skills are essential for executing daily housekeeping duties effectively. Speaking and understanding English enables clear communication and comprehension of instructions, ensuring tasks are completed correctly. Manual dexterity is crucial for handling cleaning tools and performing detailed tasks such as floor care and dusting overhead surfaces. The ability to work in a fast-paced environment helps maintain productivity without compromising quality. Additionally, basic reading, writing, and mathematical skills support accurate documentation and inventory management, while preferred skills like experience and safety knowledge enhance overall job performance and professionalism.
Read LessAbout Company:
Gulph Creek Hotels is widely recognized as the leading hotel management company on the East Coast. Our portfolio of managed properties consistently outperforms the market and exceeds financial return expectations. Established in 1995, Gulph Creek Hotels represents some of the most prestigious brands in the hospitality industry, including Marriott and Hilton. We leverage our extensive management and development expertise to drive success across our growing portfolio.
About the Role:
The Front Desk Agent at City Express and Residence Inn located in King of Prussia, PAr, serves as the primary point of contact for guests, ensuring a welcoming and efficient check-in and check-out experience. This role is pivotal in maintaining the hotel's reputation by delivering exceptional customer service and addressing guest inquiries promptly and professionally. The agent manages reservations, processes payments, and coordinates with other hotel departments to meet guest needs and resolve any issues. Additionally, the Front Desk Agent supports administrative tasks such as maintaining accurate records and handling communication channels. Ultimately, this position contributes significantly to guest satisfaction and the smooth operation of the hotel front desk.
Minimum Qualifications:
High school diploma or equivalent.Previous experience in a customer service or front desk role, preferably in the hospitality industry.Basic computer skills, including familiarity with property management systems and Microsoft Office.Strong communication skills, both verbal and written.Ability to work flexible hours, including weekends and holidays.Open AvailabilityPreferred Qualifications:
Experience working in a hotel or lodging environment.Proficiency in multiple languages.Certification in hospitality or customer service training.Familiarity with local area attractions and transportation options.Responsibilities:Greet and welcome guests upon arrival, providing a warm and professional first impression.Manage guest check-in and check-out processes efficiently using the hotel’s property management system.Handle guest reservations, cancellations, and modifications accurately and promptly.Respond to guest inquiries and requests via phone, email, or in person, ensuring timely resolution.Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs and maintain room availability.Process payments, issue receipts, and maintain accurate financial records for all transactions.Maintain the cleanliness and organization of the front desk area and lobby.Assist with administrative duties such as filing, reporting, and inventory management as needed.Skills:
The Front Desk Agent utilizes strong interpersonal and communication skills daily to engage with guests and provide exceptional service, ensuring their needs are met promptly and courteously. Organizational skills are essential for managing reservations, coordinating with various departments, and maintaining accurate records. Problem-solving abilities help the agent address guest concerns effectively and maintain a positive guest experience. Technical skills, including proficiency with property management software and basic office applications, enable efficient handling of check-in/check-out processes and financial transactions. Additionally, adaptability and multitasking skills are crucial for managing a dynamic front desk environment and responding to varying guest demands throughout the day.
Read LessOur new Residence Inn located in Wilmington, DE is seeking a Chief Engineer to support the opening and maintenance of the hotel! The Chief Engineer will be responsible to oversee the maintenance, and repair of all hotel equipment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Guest Service
Maintains guest service as the driving philosophy of the operationPersonally, demonstrates a commitment to guest service in responding promptly to guests’ needsCommitted to making every guest is satisfiedMeets or exceeds guest satisfaction measuresEnsures hotel standards and services contribute to the delivery of consistent guest serviceImplements and practices guest service initiatives and performs to Gulph Creek Hotel StandardsChief Engineer Duties
Ensure that room maintenance requests are handled in a prompt and courteous manner.Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and repair projects.Ensure engineering staff adheres to Loss Prevention guidelines.Supervise and appoint a variety of contractors and existing staff on a number of projects.Approach all encounters with guests and employees in a friendly, service-oriented manner. Maintain regular attendance in compliance with Gulph Creek Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working. Comply at all times with Gulph Creek standards and regulations to encourage safe and efficient hotel operations.Supervise and train all Engineering staff, oversee projects.Coordinate all Engineering staff scheduling.Create and adhere to the annual budget for department.Develop and implement plans to keep property, equipment and grounds in an acceptable state of repair. Create and implement preventive maintenance program for all hotel equipment. Coordinate periodic inspection of all safety systems.Maintain and schedule life safety inspections with 3rd party vendors every 6 monthsComplete in-house life safety inspections every 6 monthsAccountable for training requirementsOversee projectsAccurate and timely completion of paperwork Understanding and enforcement of company policiesFamiliarity with and knowledge of employment laws are helpful.Attend all meetings required and participate in M.O.D program.Other duties as requiredSUPERVISORY RESPONSIBILITIES
Manage department. Adhere to Company goals and objectives.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
At least 5years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience ; or a 4-year college degree and at least 1 year of related experienceHigh School diploma or equivalent required.Previous supervisory responsibility required.LANGUAGE AND MATHEMATICAL SKILLS
Ability to read and speak English/Spanish and comprehend simple instructions, short correspondence, and memos Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employeesAbility to effectively communicate with employees, guests and supervisors for optimum operation of the propertyAbility to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphsDemonstrated engineering skillsREASONING ABILITY
Demonstrate the ability to anticipate and solve practical problems or resolve issues.
CERTIFICATES, LICENSES, REGISTRATIONS
None required at this time
Tools & Equipment:
Hand and power tools, electrical test equipment, refrigeration equipment, plumbing equipment, welding equipment, audio-visual equipment, pipe cutting equipment, telephone, office equipment, calculator, computer/computerized monitoring systems.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Individuals may need to sit or stand as needed for an extended period of time Reaching above shoulder heights, below the waist or lifting as required to file documents or store materialsProper lifting techniques requiredExerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objectsThe performance of this position may occasionally require exposure to the manufacturing areas where under certain areas require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection. Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.
Read LessESSENTIAL DUTIES AND RESPONSIBILITIES
Guest ServicesMaintains guest service as the driving philosophy of the hotel.
Personally demonstrates a commitment to guest service by responding to guests’ needs.
Is committed to making every guest 100 percent satisfied.
Ensures hotel staff, including all new-hires, know AND understand the importance of guest satisfaction, and are trained to meet service standards; develops added-value customer service programs.
Empowers hotel staff to deliver guest service by encouraging and rewarding responsive guest assistance.
Ensures hotel standards contribute to the delivery of consistent guest service.
Implements and practices guest service initiatives.
Develops and implements marketing and action plans based on demand segments to maximize revenue per available room.
Knows why competitors are successful in each demand segment and directly markets/sells against them.
Ensures that marketing and sales plans are appropriate for each sales period, including special plans to maximize room revenue during forecasted low occupancy.
Coordinates advertising, public relations, and promotional programs.
Knows key accounts and actively “sells” through sales calls, property tours, etc.
Meets or exceeds budgeted profit margin for hotel.
Accurately forecasts revenues/expenses.
Prepares annual budget that accurately reflects the hotel’s business plan.
Anticipates revenue/cost problems and manages the timing of discretionary expenditures to stabilize cash flow.
Analyzes financial and operating information on ongoing basis to adjust business plans, labor requirements and operating costs.
Ensures hotel staff is trained in financial control procedures for cash, vouchers, inventories and receivables, and that these procedures are regularly followed.
Produces accurate, timely financial reports.
Knows the hotel’s demand segments and sources of business for each.
Knows the principal competition for each demand segment and can take advantage of the hotel’s relative strengths against each.
Identifies major revenue and expense opportunities and possible problems.
Accurately forecasts occupancy changes based on the changing market conditions (e.g. increased competition).
Translates business plans into action and manages those actions toward the achievement of revenue and cost objectives.
Manages human resources functions including recruiting, selection, orientation, training, performance planning and evaluation and pay/reward programs to maintain a qualified workforce.
Maintains a positive, cooperative work environment between staff and management.
Emphasizes employee selection, training and development as a way of doing business.
Ensures all hotel employees know hotel objectives.
Ensures personnel files are accurate and comply with both local and federal laws and regulations.
Administers personnel policies fairly and consistently.
Resolves employee grievances in a fair and timely way.
Ensures employees understand policies, pay procedures, bonus plans and benefits.
Helps to develop management talent by acting as a mentor for direct reports.
Ensures training objectives and development plans are completed.
Monitors and maintains acceptable turnover levels.
Maintains physical product standards by managing preventive maintenance programs and by scheduling deep-cleaning activities.
Ensures ongoing staff and employee involvement in preventive maintenance programs.
Protects the interests of the hotel during capital projects.
Coordinates capital projects within budget, on time, and with minimal disruption to the guests.
Has outstanding property Quality Assurance Evaluations.
Personally conducts a weekly property audit with the hotel’s maintenance supervisor and executive housekeeper.
Inspects rooms, building exterior, parking lot, etc.
Knows local health and safety codes and regulations that apply to the hotel.
Understands and implements “Right to Know” laws.
Recognizes and corrects potential safety hazards such as broken doors or railings, fire hazards, etc.
Recognizes and corrects potential security problems such as locking doors after hours, etc.
Understands and follows policies and procedures for the hotel’s key control system and ensures others are trained in same.
Uses ongoing safety training to minimize worker’s compensation claims.
SUPERVISORY RESPONSIBILITIES
Manages and directs all aspects of the hotel operations, human resources, profitability, and service standards in accordance with brand and company policies.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
2+ years hotel experience in operations, food and beverage or administrative (Marriott experience a plus)
Bachelor's degree in hospitality, accounting or business.
May be required to work nights, weekends, and/or holidays.
LANGUAGE AND MATHEMATICAL SKILLS
Ability to read and speak English and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees
Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Detail oriented with outstanding organizational and communication skills.
REASONING ABILITY
Demonstrate the ability to anticipate and solve practical problems or resolve issues.
Ability to maintain strict confidentiality as it pertains to employees, business decisions and overall hotel operations.
CERTIFICATES, LICENSES, REGISTRATIONS
Previous experience required
ServSafe and RAMP Certificates (not required, but must be obtained upon hiring)
Tools & Equipment:
Systems to be provided such as software, systems relevant to job requirements
PHYSICAL DEMANDS/ WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear
Frequently required to reach with hands and arms
Occasionally required to stoop, kneel, or crouch
Occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus
Read LessESSENTIAL DUTIES AND RESPONSIBILITIES
Guest Service
Maintains guest service as the driving philosophy of the operationPersonally demonstrates a commitment to guest service in responding promptly to guests’ needsCommitted to making every guest is satisfiedMeets or exceeds guest satisfaction measuresEnsures hotel standards and services contribute to the delivery of consistent guest serviceImplements and practices guest service initiatives and performs to Gulph Creek Hotel StandardsLaundry Attendant Duties
Sort linen by type.Properly load washers and dryers.Follow proper laundry folding and stacking procedures.Separate re-wash linen using proper proceduresAssist with monthly inventory procedures and collect dirty linen from guest rooms.Cleaning linen traps from dryers.Equipment wipe down (report any/all equipment malfunction to management)Sweeping and mopping laundry floors.Removal of trash at end of shift.Approach all encounters with guests and employees in a friendly, service-oriented manner.Maintain regular attendance in compliance with Gulph Creek Standards, as required by scheduling, which will vary according to the needs of the hotel.Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.Comply at all times with Gulph Creek standards and regulations to encourage safe and efficient hotel operations.Other duties as required.Ensure that linen is clean and available for use by the hotel’s departments when needed.QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School diploma or equivalent, plus relative experience in customer service
LANGUAGE AND MATHEMATICAL SKILLS
Ability to effectively communicate with employees and supervisors for optimum operation of the property.REASONING ABILITY
Demonstrate the ability to anticipate and solve practical problems or resolve issues.
CERTIFICATES, LICENSES, REGISTRATIONS
None required at this time.
PHYSICAL DEMANDS/ WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Individuals may need to sit or stand as needed for an extended period of timeReaching above shoulder heights, below the waist or lifting as required to file documents or store materialsProper lifting techniques requiredExerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects8am to 4pm - daily, weekends and holidays are a must
8 hours per shift
Read LessAbout Company:
Gulph Creek Hotels is widely recognized as the leading hotel management company on the East Coast. Our portfolio of managed properties consistently outperforms the market and exceeds financial return expectations. Established in 1995, Gulph Creek Hotels represents some of the most prestigious brands in the hospitality industry, including Marriott and Hilton. We leverage our extensive management and development expertise to drive success across our growing portfolio.
• Consistently surpassing the performance of competing properties.
• A team of highly skilled, responsive managers and staff members.
• Extensive expertise in operations, sales, and marketing.
The owners of Gulph Creek Hotels are directly involved in daily operations and frequently visit properties to ensure optimal performance and support the success of our team members.
About the Role:
Your work will directly impact customer satisfaction and the overall reputation of our food services. You will be responsible for executing food production tasks efficiently while maintaining strict hygiene and safety standards. Collaboration with Leadership, and the kitchen team will be essential to ensure smooth kitchen operations and timely meal delivery. This role demands physical stamina, attention to detail, and a passion for culinary excellence to consistently deliver exceptional dining experiences.
Minimum Qualifications:
Proven experience in food preparation and production in a professional kitchen environment.Ability to read and speak English fluently to follow recipes and communicate with team members.Demonstrated manual dexterity and physical ability to stand for long periods, climb stairs, and move objects safely.Basic knowledge of food safety and hygiene standards.Current valid Serve Safe certificate.High school diploma or equivalent.Preferred Qualifications:
Experience working under the supervision of a Head Chef or in a similar culinary leadership environment.Formal culinary training or certification.Familiarity with durable goods manufacturing industry food service requirements.Ability to multitask and work efficiently in a fast-paced kitchen setting.Strong teamwork and interpersonal skills.Responsibilities:
Prepare and cook a variety of food items according to established recipes and quality standards.Perform daily kitchen operations, including food preparation, inventory management, and kitchen cleanliness.Ensure all food is prepared safely and hygienically, adhering to health and safety regulations.Maintain manual dexterity and physical stamina by standing for extended periods, climbing stairs, and moving kitchen equipment as needed.Communicate effectively in English with kitchen staff and management to coordinate meal production and address any issues promptly.Skills:
The required skills such as food preparation, manual dexterity, and food production are essential for daily kitchen tasks including chopping, cooking, and plating dishes with precision and care. Speaking and reading English fluently enables clear communication with leadership, and kitchen staff, ensuring instructions and safety protocols are understood and followed. Physical skills like standing for extended periods, climbing stairs, and moving objects are necessary to navigate the kitchen environment safely and efficiently. Preferred skills like experience with a Head Chef and culinary training enhance the ability to contribute to menu development and maintain high culinary standards. Together, these skills ensure the cook can perform effectively, maintain kitchen safety, and deliver quality meals consistently.
Read LessGulph Creek Hotels is widely recognized as the leading hotel management company on the East Coast. Our portfolio of managed properties consistently outperforms the market and exceeds financial return expectations. Established in 1995, Gulph Creek Hotels represents some of the most prestigious brands in the hospitality industry, including Marriott and Hilton. We leverage our extensive management and development expertise to drive success across our growing portfolio.
**Shift Schedule- Saturdays 4pm-10pm
• Consistently surpassing the performance of competing properties.
• A team of highly skilled, responsive managers and staff members.
• Extensive expertise in operations, sales, and marketing.
The owners of Gulph Creek Hotels are directly involved in daily operations and frequently visit properties to ensure optimal performance and support the success of our team members.
About the Role:
As a Bartender at our Garden Grill at Hilton Garden Inn Hamilton NJ, you will play a pivotal role in delivering exceptional guest experiences by expertly preparing and serving beverages in a fast-paced environment. Your primary objective is to ensure guests receive prompt, courteous, and professional service while maintaining high standards of cleanliness and organization at the bar. You will be responsible for creating a welcoming atmosphere that encourages repeat visits and positive reviews, contributing directly to the hotel's reputation and success. This role requires a strong attention to detail, the ability to multitask efficiently, and a commitment to upholding the fine dining standards expected in a durable goods manufacturing industry setting. Ultimately, your work will enhance guest satisfaction and support the overall hospitality goals of the Hilton Garden Inn.
Minimum Qualifications:
Proven experience as a bartender in a fast-paced environment.Ability to perform repetitive motions and lift and carry heavy weights safely.Strong guest service skills with a professional and groomed appearance.Capability to stand for long periods and maintain regular and reliable attendance.Knowledge of fine dining service standards and beverage preparation.Preferred Qualifications:
Certification in bartending or mixology from a recognized institution.Experience working in a hotel or upscale dining environment.Familiarity with POS systems and cash handling procedures.Ability to create custom cocktails and suggest pairings with food menus.Strong communication skills and the ability to work well within a team.Responsibilities:
Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and guest preferences.Maintain cleanliness and organization of the bar area, including stocking supplies and cleaning glassware and utensils.Engage with guests in a friendly and professional manner, providing recommendations and ensuring a positive experience.Handle cash and credit transactions accurately and responsibly, following all company policies and legal regulations.Collaborate with other team members to ensure smooth service flow during busy periods and special events.Skills:
The required skills such as bartending expertise and the ability to work in a fast-paced environment are essential for efficiently managing multiple drink orders while maintaining quality and guest satisfaction. Repetitive motions and lifting heavy weights are part of the physical demands of the role, ensuring the bar remains stocked and operational throughout shifts. Guest service skills and a groomed appearance help create a welcoming and professional atmosphere that aligns with the fine dining standards of the establishment. Standing for long periods and maintaining reliable attendance are critical to providing consistent service during busy hours and special events. Preferred skills like mixology certification and POS system familiarity enhance daily operations by enabling creative beverage offerings and smooth transaction processing.
**Shift Schedule- Saturdays 4pm-10pm
Read LessMust work weekends and Holidays
$17.00 per hour
8am-start time
ESSENTIAL DUTIES AND RESPONSIBILITIES
Guest Service
Maintains guest service as the driving philosophy of the operation
Personally demonstrates a commitment to guest service in responding promptly to guests’ needs
Committed to making every guest is satisfied
Meets or exceeds guest satisfaction measures
Ensures hotel standards and services contribute to the delivery of consistent guest service
Implements and practices guest service initiatives and performs to Gulph Creek Hotel Standards
Room Attendant Duties
Thoroughly clean and re-stock guest rooms per 8 hour shift.
Complete all pre-cleaning duties, including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set up.
Remove all trash and dirty linen from all guest rooms.
Keep hallways, public areas, and closets clean, neat, and vacuumed.
Prepare housekeeping cleaning cart for next day’s use.
Responsible for timely and proper cleaning of guest rooms on a daily basis.
Make beds
Vacuuming.
Dusting
Room setup.
Cleaning guest bathroom up to hotel standards
Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain regular attendance in compliance with Gulph Creek Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
Comply at all times with Gulph Creek standards and regulations to encourage safe and efficient hotel operations.
Other duties as required
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or GED required.
No experience necessary, but previous experience is helpful.
Must be a team player.
LANGUAGE AND MATHEMATICAL SKILLS
Ability to effectively present information in small group situations to customers and other employees
Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property
REASONING ABILITY
Demonstrate the ability to anticipate and solve practical problems or resolve issues.
CERTIFICATES, LICENSES, REGISTRATIONS
None required at this time.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Individuals may need to sit or stand as needed for an extended period of time
Reaching above shoulder heights, below the waist or lifting as required to store materials
Proper lifting techniques required
Lift, carry, push, pull, or otherwise move objects over 50lbs
Ability to use various EQP, vacuum cleaners
Work independently with limited supervision.
Must be able to work with various cleaning solutions.
Physically able to do cleaning, lifting, bending for extended period of time
About Company:
Gulph Creek Hotels is widely recognized as the leading hotel management company on the East Coast. Our portfolio of managed properties consistently outperforms the market and exceeds financial return expectations. Established in 1995, Gulph Creek Hotels represents some of the most prestigious brands in the hospitality industry, including Marriott and Hilton. We leverage our extensive management and development expertise to drive success across our growing portfolio.
• Consistently surpassing the performance of competing properties.
• A team of highly skilled, responsive managers and staff members.
• Extensive expertise in operations, sales, and marketing.
The owners of Gulph Creek Hotels are directly involved in daily operations and frequently visit properties to ensure optimal performance and support the success of our team members.
About the Role:
The Breakfast Attendant plays a crucial role in ensuring that guests at the AC Hotel Newtown Square enjoy a pleasant and satisfying breakfast experience. This position involves preparing and serving a variety of breakfast items while maintaining a clean and welcoming dining area. The Breakfast Attendant is responsible for managing inventory, ensuring food safety standards are met, and providing exceptional customer service to all guests. By creating a positive atmosphere and addressing guest needs, the Breakfast Attendant contributes significantly to the overall guest satisfaction and hotel reputation. Ultimately, this role is essential in fostering a warm and inviting environment that encourages guests to return.
Minimum Qualifications:
High school diploma or equivalent.Must be available 5:30am-11:30am.Preferred Qualifications:
Food Handler's Certification.Experience in a hotel or similar environment.Responsibilities:
Prepare and set up the breakfast area with food and beverages according to hotel standards.Ensure that all food items are fresh, properly stored, and presented attractively.Maintain cleanliness and organization of the breakfast area throughout service hours.Interact with guests to provide assistance, answer questions, and ensure a pleasant dining experience.Monitor inventory levels and assist in ordering supplies as needed.Skills:
The required skills for this position include strong communication and interpersonal abilities, which are essential for interacting with guests and ensuring their needs are met. Attention to detail is crucial in maintaining food safety standards and presenting food attractively. Time management skills are necessary to efficiently prepare and serve breakfast within the designated hours. Additionally, a positive attitude and customer service orientation will enhance the guest experience and contribute to a welcoming atmosphere. Preferred skills, such as knowledge of food safety regulations, will further support the Breakfast Attendant in maintaining high standards of quality and hygiene.
Read Less