The Night Audit position is from 11p-7am roughly 2-4 days a week depending on the season. You are in charge of making sure the hotel safety while also doing front desk task such as checking in guests and completing the night audit process itself that turns over the day.
Read LessAbout Company:
Gulph Creek Hotels is widely recognized as the leading hotel management company on the East Coast. Our portfolio of managed properties consistently outperforms the market and exceeds financial return expectations. Established in 1995, Gulph Creek Hotels represents some of the most prestigious brands in the hospitality industry, including Marriott and Hilton. We leverage our extensive management and development expertise to drive success across our growing portfolio.
• Consistently surpassing the performance of competing properties.
• A team of highly skilled, responsive managers and staff members.
• Extensive expertise in operations, sales, and marketing.
The owners of Gulph Creek Hotels are directly involved in daily operations and frequently visit properties to ensure optimal performance and support the success of our team members.
About the Role:
The Housekeeper plays a vital role in maintaining cleanliness, order, and a welcoming environment within residential or commercial settings. This position ensures that all assigned areas are cleaned thoroughly and efficiently, contributing to the overall comfort and satisfaction of occupants or guests. The Housekeeper is responsible for following detailed instructions and adhering to safety and hygiene standards to uphold the highest quality of service. This role requires the ability to work independently and as part of a team in a fast-paced environment, managing time effectively to complete tasks within designated schedules. Ultimately, the Housekeeper’s efforts directly impact the reputation and operational success of the facility by creating a clean, safe, and pleasant atmosphere.
Minimum Qualifications:
Ability to speak, read, and write English to understand instructions and communicate effectively.Demonstrated manual dexterity and physical ability to perform cleaning tasks, including reaching overhead and handling equipment.Experience working in a fast-paced environment with the ability to follow oral and written instructions accurately.Basic mathematical skills to perform measurements and calculations related to cleaning tasks.Preferred Qualifications:
Previous housekeeping or janitorial experience in residential, hospitality, or commercial settings.Familiarity with floor care techniques and use of specialized cleaning equipment.Certification in cleaning safety or related training programs.Ability to work flexible hours, including weekends or holidays if required.Responsibilities:
Perform routine cleaning tasks such as sweeping, mopping, dusting, vacuuming, and polishing floors and surfaces.Follow oral and written instructions to complete cleaning assignments accurately and efficiently.Handle cleaning equipment and supplies with manual dexterity, ensuring proper use and maintenance.Reach overhead and other difficult areas to clean ceilings, vents, and high surfaces safely.Perform basic mathematical computations to measure cleaning solutions and manage inventory of supplies.Maintain cleanliness in restrooms, kitchens, and common areas according to established standards.Report any maintenance issues or safety hazards observed during cleaning activities.Work collaboratively with team members to meet daily cleaning goals in a fast-paced environment.Skills:
The required skills are essential for performing daily housekeeping duties effectively and safely. Speaking, reading, and writing English enable clear understanding of instructions and communication with supervisors and team members. Manual dexterity is crucial for handling cleaning tools and performing detailed tasks such as floor care and reaching overhead areas. Working in a fast-paced environment demands strong time management and adaptability to complete tasks efficiently without compromising quality. Basic mathematical skills support accurate measurement of cleaning solutions and inventory management, ensuring resources are used appropriately and tasks are completed to standard.
Read LessBreakfast Attendant – Hampton Inn & Suites Robbinsville
Pay: $16/hour (negotiable) | 5:00 AM – 11:30 / 12:00 PM
Start the day helping guests enjoy a fresh, hot breakfast! As a Breakfast Attendant, you’ll:
Prepare and replenish breakfast items following Hilton standardsKeep the dining area clean, organized, and welcomingInteract with guests, answer questions, and provide exceptional serviceMonitor inventory and notify management of supply needsEnsure food safety and attractive presentation at all timesPerks:
Weekend shifts for work-life balanceTeam Member Travel ProgramPTO accrues from day one401(k) with company matchSupportive team environment with opportunities for growthBe part of a team that makes every guest’s morning special—apply today!
Read LessFull-Time Housekeeper / Ama de Llaves
Pay / Pago: $15.92/hour | Schedule / Horario: Full-time, weekends included / Tiempo completo, incluye fines de semana
Join the team at Hampton Inn & Suites Robbinsville, recognized for having the top cleaning scores in the brand! As a Housekeeper, you’ll clean guest rooms and common areas, maintain supplies, and help create a welcoming environment for every guest. Bilingual candidates are encouraged to apply / Se anima a postularse a candidatos bilingües.
Únase al equipo de Hampton Inn & Suites Robbinsville, reconocido por tener los puntajes de limpieza más altos de la marca. Como Ama de Llaves, limpiará habitaciones y áreas comunes, mantendrá los suministros y ayudará a crear un ambiente acogedor para todos los huéspedes.
Perks / Beneficios:
PTO accrues from day one / PTO se acumula desde el primer díaTeam Member Travel Program / Programa de viajes para empleados401(k) with company match / Plan 401(k) con aporte de la empresaOpportunities for growth / Oportunidades de crecimientoApply today / ¡Postule hoy y sea parte de un equipo galardonado y de apoyo!
We are seeking a highly motivated and experienced Front Desk Supervisor to join our team at the Home 2 Suites Bordentown!
The Front Desk Supervisor is primarily responsible for the success of the Front Desk Operations, for ensuring that guest satisfaction and quality standards are met and for managing all areas within the Front Desk, Guest Services, Reservations and PBX according to brand standards. The Front Desk Supervisor is also charged with displaying exemplary performance for staff to follow.
Seeking an individual with Leadership and supervisor experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Guest Service
Maintains guest service as the driving philosophy of the operationPersonally demonstrates a commitment to guest service in responding promptly to guests’ needsCommitted to making every guest is satisfiedMeets or exceeds guest satisfaction measuresEnsures hotel standards and services contribute to the delivery of consistent guest serviceImplements and demonstrates the Gulph Creek Hotels pillars on a daily basis.Front Desk Operations
Lead by example by responding to guest requests and concerns in a way that ensures customer satisfaction and repeat business Complete thorough research to resolve customer complaints in the most effective and efficient manner possibleUse previous experience, good judgment, and the Gulph Creek Pillars to guide your decision making. Be prepared to revise your approach as new information is discovered Meets or exceeds guest satisfaction measuresExceptional Service skills and standardsDirect daily activities at the Front Desk, Guest Services, Night Audit, PBX and ReservationsSchedule according to the needs of the operation, ensuring proper coverage primary PM Shift Handles collection efforts of all in-house balances and notifies management of potential liabilitiesBalances all cash, check, credit card and ledger accounts through verification, shift reports and performs audit functions if assigned Serve as Manager-on-Duty Comply with all standards and regulations to encourage safe and efficient hotel operationsAttend regular stand-up and staff meetingsEstablish and maintain professional demeanor and standards of performance of all Front Office staffMaintain regular attendance in compliance with company policy and be available to work on a regular basisMaintain high standards of personal appearance and grooming in accordance with company policyApproach all encounters with guests and employees in a friendly, service-oriented mannerRemain calm and alert in emergency situations, ensuring guest and team safety Assist with covering shifts to ensure proper coverage, if neededMust be able to work weekends and holidaysFlexible work schedule & primary schedule 3p-11p & 11am-7pm Read LessSUMMARY
Night Auditor/Front Desk
11p-7am
Must work weekends and Holidays
The Night Auditor is primarily responsible for, but not limited to, ensuring accurate hotel accounting of guest transactions, billing and hotel revenue. In addition, the Night Auditor has the same responsibilities of a Front Desk Agent.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Guest Service
Maintains guest service as the driving philosophy of the operationDemonstrates a commitment to guest service in responding promptly to guests’ needsCommitted to making sure every guest is satisfiedMeets or exceeds guest satisfaction measuresEnsures hotel standards and services contribute to the delivery of consistent guest serviceImplements and practices guest service initiatives and performs to Gulph Creek Hotel StandardsFront Desk Operations
Greet all guests (internal and external)Process guest reservations, registration (check-in) and departures (check-outs)Offer guest assistance at every opportunityRespond to all guest requests efficientlyEnsure guest satisfaction by following through on requests and other needsProvide information to guests about hotel policies, services, and amenitiesProvide information, directions, and other assistance as needed about the local areaMaintain accurate guest information in the hotel property management system including, but not limited to basic guest information, billing/payment, guest charges, etc.Maintain daily logs and checklistsEffectively communicate all pertinent information to other employees within the department.Assist in all other areas of the operation including PBX/Switchboard, reservations and other areas as necessaryComply with all standards and regulations to encourage safe and efficient hotel operationsMaintain regular attendance in compliance with company policyMaintain high standards of personal appearance and grooming in accordance with company policyApproach all encounters with guests and employees in a friendly, service-oriented mannerMaintain and organize work area regularlyOther duties as requiredNight Audit Operations
Closing and balancing room accountsCounting and balancing cash and credit card receipts/transactionsMake necessary adjustments/corrections to accounts as necessary to maintain accurate accounts, folios, etc.Print and distribute various audit reportsComplete all audit checklists and logsClose the business days and start new business cycleQUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School diploma or equivalent, plus relative experience in customer service
LANGUAGE AND MATHEMATICAL SKILLS
Ability to read and speak English and comprehend simple instructions, short correspondence, and memosAbility to effectively communicate with employees, guests and supervisors for optimum operation of the propertyThe Residence Inn Middletown is currently hiring for Full Time or Part Time Housekeeping Inspector/Room Attendant. The Housekeeping Inspector plays a crucial role in maintaining the cleanliness and overall presentation of the hotel. This position is responsible for ensuring that all guest rooms and common areas meet the highest standards of cleanliness and hygiene. The inspector will conduct regular inspections and provide feedback to housekeeping staff. By upholding these standards, the Housekeeping Inspector contributes to guest satisfaction and the overall reputation of the hotel. Ultimately, this role is vital in creating a welcoming and comfortable environment for all guests. This position is two-three days weekly. Additional hours are available in housekeeping, and laundry. This position does require weekends and holidays.
Minimum Qualifications:
High school diploma or equivalent.Proven experience in housekeeping or a related field, preferably in a hospitality environment.Strong attention to detail and ability to identify cleanliness issues.Bilingual preferredPreferred Qualifications:
Previous experience as a housekeeping inspector and/or hotel housekeeperKnowledge of cleaning chemicals and supplies, as well as safety protocols.Responsibilities:
Conduct thorough inspections of guest rooms and public areas to ensure cleanliness and adherence to hotel standards.Provide constructive feedback and guidance to housekeeping staff to improve performance and service quality.Ensure employees understand cleaning protocols and standards.Maintain accurate records of inspections, including any deficiencies and corrective actions taken.Collaborate with management to address any issues related to housekeeping operations and guest feedback.Requires assisting housekeepers to complete their rooms on time Cleaning of guest rooms and public spaces as neededSkills:
Attention to detail is essential for the Housekeeping Inspector/Supervisor, as it allows for the identification of areas that require improvement and ensures that all standards are met. Strong communication skills are necessary to effectively provide feedback to housekeeping staff and to collaborate with management on operational issues. Organizational skills are important for maintaining accurate records of inspections and training programs. Problem-solving skills will be utilized when addressing deficiencies and implementing corrective actions. Additionally, knowledge of cleaning techniques and safety protocols enhances the inspector's ability to train staff and maintain a safe working environment.
Read LessHotel LBI
Flexible shifts
Can work weekends and Holidays
$17.00-hour Full time year around
ESSENTIAL DUTIES AND RESPONSIBILITIES
Guest Service
Maintains guest service as the driving philosophy of the operationPersonally, demonstrates a commitment to guest service in responding promptly to guests’ needsCommitted to making every guest is satisfiedMeets or exceeds guest satisfaction measuresEnsures hotel standards and services contribute to the delivery of consistent guest serviceImplements and practices guest service initiatives and performs to Gulph Creek Hotel StandardsFront Desk Operations
Greet all guests (internal and external) Process guest reservations, registration (check-in) and departures (check-outs)Offer guest assistance at every opportunityRespond to all guest requests efficiently Ensure guest satisfaction by following through on requests and other needsProvide information to guests about hotel policies, services and amenitiesProvide information, directions and other assistance as necessary about the local areaMaintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc. Handles collection efforts of all in-house balances and notifies management of potential liabilitiesBalances all cash, check, credit card and ledger accounts through verification, shift reports and performs audit functions if assignedMaintain daily logs and checklistsEffectively communicate all pertinent information to other employees within the departmentEffectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc) regarding room status/availability, guest requests, etc. Comply with all standards and regulations to encourage safe and efficient hotel operationsMaintain regular attendance in compliance with company policyMaintain high standards of personal appearance and grooming in accordance with company policyApproach all encounters with guests and employees in a friendly, service-oriented mannerMaintain and organize work area regularly Other duties as requiredQUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School diploma or equivalent, plus relative experience in customer service
LANGUAGE AND MATHEMATICAL SKILLS
Ability to read and speak English and comprehend simple instructions, short correspondence, and memos Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employeesAbility to effectively communicate with employees, guests and supervisors for optimum operation of the propertyAbility to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphsCERTIFICATES, LICENSES, REGISTRATIONS
None required at this time.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hearFrequently required to reach with hands and armsOccasionally required to stoop, kneel, or crouchOccasionally lift and/or move up to 50 poundsSpecific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focusBENEFITS
You are also eligible to receive the following benefits:
(FT Only)
Paid time off & vacationHealth, dental, vision insuranceVoluntary life and critical ill insurance401kAnnual performance reviewsHoliday pay(PT only)
Full Time off401kAnnual performance reviewsVacation timeBenefits Read LessMust work weekends and Holidays
$17.00 per hour
8am-start time
ESSENTIAL DUTIES AND RESPONSIBILITIES
Guest Service
Maintains guest service as the driving philosophy of the operation
Personally demonstrates a commitment to guest service in responding promptly to guests’ needs
Committed to making every guest is satisfied
Meets or exceeds guest satisfaction measures
Ensures hotel standards and services contribute to the delivery of consistent guest service
Implements and practices guest service initiatives and performs to Gulph Creek Hotel Standards
Room Attendant Duties
Thoroughly clean and re-stock guest rooms per 8 hour shift.
Complete all pre-cleaning duties, including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set up.
Remove all trash and dirty linen from all guest rooms.
Keep hallways, public areas, and closets clean, neat, and vacuumed.
Prepare housekeeping cleaning cart for next day’s use.
Responsible for timely and proper cleaning of guest rooms on a daily basis.
Make beds
Vacuuming.
Dusting
Room setup.
Cleaning guest bathroom up to hotel standards
Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain regular attendance in compliance with Gulph Creek Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
Comply at all times with Gulph Creek standards and regulations to encourage safe and efficient hotel operations.
Other duties as required
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or GED required.
No experience necessary, but previous experience is helpful.
Must be a team player.
LANGUAGE AND MATHEMATICAL SKILLS
Ability to effectively present information in small group situations to customers and other employees
Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property
REASONING ABILITY
Demonstrate the ability to anticipate and solve practical problems or resolve issues.
CERTIFICATES, LICENSES, REGISTRATIONS
None required at this time.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Individuals may need to sit or stand as needed for an extended period of time
Reaching above shoulder heights, below the waist or lifting as required to store materials
Proper lifting techniques required
Lift, carry, push, pull, or otherwise move objects over 50lbs
Ability to use various EQP, vacuum cleaners
Work independently with limited supervision.
Must be able to work with various cleaning solutions.
Physically able to do cleaning, lifting, bending for extended period of time
SUMMARY
The server must provide friendly, efficient service of food and beverages desired by guests, and collect payment for such items.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Guest Service
Maintains guest service as the driving philosophy of the operationPersonally demonstrates a commitment to guest service in responding promptly to guests’ needsCommitted to making every guest is satisfiedMeets or exceeds guest satisfaction measuresEnsures hotel standards and services contribute to the delivery of consistent guest serviceImplements and practices guest service initiatives and performs to Gulph Creek Hotel StandardsServer Operations
Complete all side-work and cleaning duties as described in the Standard Operating Procedures (SOPs).Job may entail restaurant and/or banquet settings.Have full knowledge of entire menu, as well as daily specials, deserts, etc.Take all guests orders, ring them up, and expedite the orders from the kitchen in a presentable and timely manner.Provide attentive service, focusing on guests’ needs.Receive payment for food and beverage provided and provide change and receipt to guests.Keep an accurate record of all checks and balance to be presented in a daily report.Approach all encounters with guests and team members in a friendly, service oriented manner.Maintain regular attendance in compliance with Gulph Creek standards, as required by scheduling which will vary according to the needs of the hotel.Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.Comply at all times with Gulph Creek standards and regulations to encourage safe and efficient hotel operations. Read Less