Job Family : IT Architecture/Cloud (Digital) Travel Required : Up to 50% Clearance Required : None What You Will Do : The Cloud Solutions Architect will be part of Digital Financial S ervices team and bring demonstrated experience with architecture, design and engineering of technology modernization, cloud adoption, DevSecOps and digital solutions development using AWS or Azure or, Google cloud platforms. The Solution s Architect will implement digital solutions within public, private, hybrid and multi-clouds and support applications migration and modernization, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Container as a Service (CaaS) and API based service offerings to our public and private sector clients. The Solutions Architect will support the sale and drive the delivery of several cloud related projects for our financial services clients . In addition to deep technical skills, the Solutions Architect will need the ability to lead multiple deliver teams at multiple clients, while training and managing staff for success. The Solutions Architect will work closely with other solutions architects and engineers to build turnkey platforms, reusable solutions and support multiple enterprise-wide technology modernization and digital systems engineering efforts across Guidehouse market segments and digital portfolio of projects. You will have a great opportunity to collaborate with our business development/capture and proposal teams as well to support winning solutions and bids for business opportunities and contract re- competes . Solutions architecture and engineering within AWS/Azure/Google and private/hybrid cloud platforms and services for large-scale cloud implementations including VPCs, Virtual Networks, servers, applications, databases, security, disaster recovery and failover using automation Solutions architecture and engineering to build out scalable and secure distributed digital systems using modern software technologies, Cloud Native and microservices architecture and API-First design patterns Solutions architecture support for technical volumes of proposals and white papers for RFPs/RFIs and thought leadership initiatives Serve as a key member of the Digital / ITG team to support technical challenges/demonstrations and build innovative solution prototypes/products using emerging technologies and cloud architectures. Perform repeatable cloud migrations including rehost (lift and shift), re-platform and re-engineering of on-premises systems and IT assets (data, network, and systems/applications) into a mix of multi and hybrid cloud platforms Deploy and manage cloud storage and backups for variety of storage, database and analytics services Architecting and engineering DevSecOps solutions using tools like Docker, Terraform, Jenkins, GitOps and Kubernetes/OpenShift Automate various tasks for CICD, cloud management, provisioning, decommissioning, securing and optimizing applications and infrastructure in cloud Build API offerings for cloud solutions and distributed systems and services Support meeting and briefing clients at different levels , CIOs, CTOs, Managers, Solution Architects etc. The Solutions Architect will also support the sale and drive the delivery of several cloud related projects for our financial services clients . In addition to deep technical skills, the Solutions Architect will need the ability to lead multiple deliver teams at multiple clients, while training and managing staff for success . Great Solutions Architects will have the opportunity to join the Guidehouse Partnership after proving a sustained track record of success. What You Will Need : Bachelors degree with 8 years of IT experience working with infrastructure or software engineering for government or commercial clients using open-source or enterprise technologies and solution frameworks 3 years of experience with Cloud / DevSecOps implementations and migrating digital applications, infrastructure and datasets to AWS or Azure or GCP and exposure to FISMA ATO process , or Experience in automating provisioning and managing of environments, topologies and workloads in cloud Financial Services Context – do not expect you to be a banker, but we do expect you have worked in Financial Services related environments in the past. Excellent written and verbal communication skills with an ability to handle customer requirements and design and engineer solutions accordingly U.S. Citizen or Green Card is required for the position Must be able to obtain Public Trust clearance at a minimum. Candidate must located near a Guidehouse office for in-person meetings. (Chicago, IL; Boston, MA, New York, NY; Tampa, FL; Denver, CO; Philadelphia, PA) What Would Be Nice To Have : Bachelors or Masters degree in Computer Science or IT or Engineering or related disciplines Exposure to hybrid or multi-cloud architectures, systems integrations and implementations Solutions architecture, development of white papers, proposals (for RFI/RFPs) and presentations/demos is highly desired One of the certifications (Associate /Professional level) AWS Solution Architect / SysOps / DevOps Engineer or Microsoft Azure or Google Cloud The annual salary range for this position is $159,300.00-$238,900.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Parental Leave 401(k) Retirement Plan Group Term Life and Travel Assistance Voluntary Life and AD&D Insurance Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts Transit and Parking Commuter Benefits Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities Employee Referral Program Corporate Sponsored Events & Community Outreach Care.com annual membership Employee Assistance Program Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.) Position may be eligible for a discretionary variable incentive bonus About Guidehouse Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodationguidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Job Family : Digital Consulting Travel Required : None Clearance Required : Ability to Obtain Public Trust What You Will Do : User Experience (UX)/User Interface (UI) Senior Consultants are instrumental in creating impactful digital experiences and products for our commercial and public sector clients. They advise our clients on user experience, user interface design, and customer engagement strategy. User Interface Designers lead client engagements through end-to-end design and development of digital products, including websites, applications, and other interactive touchpoints. Depending on the specific project and client need, designers may be asked to work in a diverse set of focus areas, including customer experience, human-centered design, user experience design, user interface design, change management, requirements management, and/or project management. Designers are also expected to provide strategic consultative support to client engagements, including business analysis, communication planning, stakeholder engagement, strategic planning, process improvement, and performance management to deliver top-notch products. Candidates will be evaluated on their experience and ability to delivery on client projects and on core consulting skills, including: Client Delivery Ability to identify and develop solutions to meet client needs Ability to build solid relationships and become a trusted advisor to clients Maintains awareness of client environment, culture, challenges, and areas for improvement Maintains external environmental awareness of legislation, regulations, and policies that may impact the client Demonstrates flexibility in prioritizing and completing tasks Core Consulting Skills Ability to structure and develop quality client deliverables Demonstrate a depth of analysis and critical thinking Demonstrates ability to leverage and tailor various industry methodologies and frameworks to the needs of clients Experience participating in business development opportunities and pursuits Exemplify Professionalism & Teamwork Understand firm capabilities and solutions Lead with quality, including creating high quality work products and deliverables Provide guidance and feedback to team members Responsibilities include: Conducting user experience research (UX) (20%) Define, lead, and manage workstreams as part of a larger engagement Develop work products from start to finish (from brainstorming and framework development to final edits and end-product) based on client requirements Lead user research, using quantitative and qualitative methods Leading User Interface design, with a direct focus on designing websites and other digital products for a large federal client (50%) Provide support in upgrading, maintaining and creating designs for software products. Create and refine wireframes, mockups, and prototypes Lead usability testing through interviews, surveys, card sorting, and other techniques Understand and communicate user accessibility concepts and best practices Utilize style guides and components to design multiple iterations of potential webpages and other digital designs for client input and collaboration Develop impactful visualizations, presentations, and client briefs Supporting Client Engagement & Consulting Activities (20%) Provide consultative input and guidance for both design-related and non-design-related topics by learning about client specific subject matter and applying it to work Participate in requirements elicitation and elaboration, providing an experience design point of view and recommendations Develop trusted relationships with clients Develop communications for internal and external client stakeholders Provide weekly status updates on project progress to project manager and/or client Supporting team and firm growth (10%) Support business development activities, including creating marketing collateral, writing and reviewing proposals, and participating in sales meetings as subject matter experts (SME) Write thought leadership, including white papers and research briefs on a variety of topics Present solutions to both internal and external stakeholders to build individual network and increase opportunities to grow business by expanding capabilities for specific practice areas What You Will Need : US Citizenship is contractually required for this role US equivalent Bachelor’s degree (4 year college degree) Selected Candidate must be able to work in a hybrid environment 5 years of direct user experience/user interface design experience (UX/UI) with a strong, publicly available design portfolio Strong, demonstrable experience conducting design work with the Federal Government or experience working with commercial clients in a highly regulated industry such as Health Care, Financial Services, Life Sciences, or Energy/Utilities Knowledge of design concepts, including journey mapping, interviewing, and digital design Experience in web design and development using HTML, CSS, and JavaScript, responsive design, web standards backward browser capability. Working knowledge of browsers, WYSIWYG editors, graphic design software (ex. - Photoshop, Illustrator), animation software, and image optimization. Experience with user interface design patterns and standard HCD methodologies. Experience developing presentations, creating storyboards, managing project plans, conducting research, and making recommendations for process improvement Demonstrate flexibility in prioritizing and completing tasks Advanced Experience with user interface design & prototyping software, such as Figma, Mural, and InVision Professional Skills: Demonstrated critical thinking, attention to detail, comfort with ambiguity and unstructured situations, and strong communication skills This is an exempt level role that may require more than 40 hours of work per week Ability to obtain a minimum of Public trust security clearance Ability to travel up to 20%, if required as part of client engagement What Would Be Nice To Have : Experience working on technical or software development projects and/or experience in a consulting environment. Experience with Jira and requirements management Professional Certifications in User Experience Design, Human Centered Design, or Design Thinking Certified Scrum Master (CSM) or other Agile certifications (PMP, PMI-ACP, SAFe) What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Parental Leave 401(k) Retirement Plan Group Term Life and Travel Assistance Voluntary Life and AD&D Insurance Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts Transit and Parking Commuter Benefits Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities Employee Referral Program Corporate Sponsored Events & Community Outreach Care.com annual membership Employee Assistance Program Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.) Position may be eligible for a discretionary variable incentive bonus About Guidehouse Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodationguidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Job Family : Patient Account Representative Travel Required : None Clearance Required : None Join Guidehouse on Thursday, February 15 for an online open house. We have immediate openings for Patient Account Representatives in Lewisville, TX. All you need to join is a computer or mobile device and an internet connection We invite you to click https://app.brazenconnect.com/events/WQnYz?utm_mediumWorkday&utm_sourceWorkday-CandidateEmail to register for this exclusive online event today. When : Thursday, February 15 – Join anytime from 11am-1pm CT Why should you attend? This online hiring event will allow you the opportunity to chat with our recruiters and have your questions answered in real-time. What You Will Do : Immediate hiring underway Hybrid opportunities in Lewisville, TX. Guidehouse is experiencing exponential growth, driven by an inclusive culture with a desire to see all succeed We’d like the opportunity to welcome you onboard. Join our team as a Patient Account Representative with expected start dates in February, March, and April 2024. These are hybrid positions working three days from home and two days in our Lewisville office . In this full-time role, we offer a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. The Patient Account Representative is an extension of a client’s business office staff. Representatives are responsible for taking in-coming and making out-going calls to patients and insurance companies to resolve account balances. All client policies and procedures are followed. Representatives will perform any and all job-related duties as assigned. Essential Job Functions: · Heavy outbound calling · Account Review · Customer Service · Account Updates · Medical Billing · Strong Verbal / Written Communication Skills · Experience needed for insurance focused opportunities: Appeals & Denials Medicare/Medicaid Commercial & Federal insurance carriers Insurance Follow-up UB-04 & CMS 1500 Responsible for working on 40-70 Accounts Per Day Duties and Responsibilities · Complete all business-related requests and correspondence from patients and insurance companies. · Minimum call requirement for self-pay representatives is 75 calls a day. · Complete all assigned projects in a timely manner. · Assist client and patients in all requested tasks. · Communicate to Guidehouse management areas of concern or areas of improvement. Client Responsibility · Research and respond to all patient inquiries received by telephone and mail. · Update patient demographic information and initiate account adjustments. · Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections. What You Will Need : · High School Diploma or equivalent required. · 1 year experience working in customer service or Healthcare setting. · For insurance specific clients: 1 year medical provider experience working with UB04, appeals & denials. · Strong customer service skills / customer service experience required · PC skills in a Windows environment are required specifically Microsoft Word and Excel. What Would Be Nice To Have : · Knowledge and utilization of desktop applications to include Word and Excel is essential for job responsibilities. Ability to initiate and follow through on projects and work independently with minimal supervision. What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program About Guidehouse Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodationguidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Job Family : Software Development & Support (Digital) Travel Required : Up to 10% Clearance Required : Ability to Obtain Public Trust What You Will Do : A developer with strong Drupal experience will be responsible for working with PHP and other server-side languages on a regular basis . They create custom modules, run automated tests, use web services, and deploy software automatically, among other things. They also become involved in the theme layer's more sophisticated aspects. What You Will Need : US Citizenship is required Bachelor's Degree is required Must possess a combination of programming skills (PHP, HTML, CSS, JavaScript, etc.) and aesthetics (understanding element arrangements on the screen, the color and font choices, and so on) An understanding of the entire web development process, including design, development and deployment 4 Years experience as a Developer 4 years experience with Drupal front and backend 3 years Experience working in Agile environments Must have ability to architect enterprise Drupal solutions including data, display, and information architecture Responsible for designing and implementing new features and functionality Establishing and guiding the website’s architecture Ensuring high-performance and availability Managing all technical aspects of the CMS Work closely with front-end developers and customers to ensure an effective, visually appealing, functional and intuitive implementation What Would Be Nice To Have : Some technical QA experience strong energy to move teams forward Advanced site-building experience including deep familiarity with Drupal modules such as CTools, Views, and Panels Experience creating custom Drupal modules Develop wireframes and core site structure using Drupal Adjust site parameters as needed Provide high-speed and reliable site assets Offer feedback regarding development processes Work with other development team members to ensure at least 99% site uptime Troubleshoot any site-loading delays, UI/UX bugs, and other errors or issues as they arise Implement site changes and technical team feedback as it is finalized into deliverables The annual salary range for this position is $100,200.00-$150,200.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Parental Leave 401(k) Retirement Plan Group Term Life and Travel Assistance Voluntary Life and AD&D Insurance Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts Transit and Parking Commuter Benefits Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities Employee Referral Program Corporate Sponsored Events & Community Outreach Care.com annual membership Employee Assistance Program Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.) Position may be eligible for a discretionary variable incentive bonus About Guidehouse Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodationguidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Job Family : Patient Account Representative Travel Required : None Clearance Required : None What You Will Do : The Patient Account Representative is expected to perform specific areas of billing, follow up, account resolution, adjustment posting, adjustment refunds and scanning as required. This position works with other departments to facilitate the meeting of both departmental and facility goals and objectives. This position is responsible for verifying that payments received are correct per our contract and for ensuring customer satisfaction and demonstrating the ability to find solutions to problems and keeping management informed of patterns regarding payments and or other issues with specific payers. Location: Avondale Business Office, Birmingham Onsite, Hybrid, or Remote: Onsite Position type: Full Time, Days, Monday-Friday What You Will Need : High School diploma or equivalent. 2 years of customer service experience What Would Be Nice To Have : CPAR (Certified Patient Account Rep) 1 years’ experience with claim edits, SSI billing system and follow-up related to Medicare. Prior experience with Metrix, SSI, and HealthQuest Experience with spreadsheets, reporting, payer websites and sFax Excellent communication and interpersonal skills Great typing skills along with MS Excel and Word experience IndeedSponsored What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program About Guidehouse Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodationguidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Job Family : Software Development & Support Travel Required : Up to 10% Clearance Required : Ability to Obtain Public Trust What You Will Do : A developer with strong Drupal experience will be responsible for working with PHP and other server-side languages on a regular basis . They create custom modules, run automated tests, use web services, and deploy software automatically, among other things. They also become involved in the theme layer's more sophisticated aspects. What You Will Need : US Citizenship is required Bachelor's Degree or equivalent time/experience Must possess a combination of programming skills (PHP, HTML, CSS, JavaScript, etc.) and aesthetics (understanding element arrangements on the screen, the color and font choices, and so on) An understanding of the entire web development process, including design, development and deployment 6 Years experience as a Developer 4 years experience with Drupal front and backend 3 years Experience working in Agile environments Must have ability to architect enterprise Drupal solutions including data, display, and information architecture Responsible for designing and implementing new features and functionality Establishing and guiding the website’s architecture Ensuring high-performance and availability Managing all technical aspects of the CMS Work closely with front-end developers and customers to ensure an effective, visually appealing, functional and intuitive implementation What Would Be Nice To Have : Some technical QA experience strong energy to move teams forward Advanced site-building experience including deep familiarity with Drupal modules such as CTools, Views, and Panels Experience creating custom Drupal modules Develop wireframes and core site structure using Drupal Adjust site parameters as needed Provide high-speed and reliable site assets Offer feedback regarding development processes Work with other development team members to ensure at least 99% site uptime Troubleshoot any site-loading delays, UI/UX bugs, and other errors or issues as they arise Implement site changes and technical team feedback as it is finalized into deliverables The annual salary range for this position is $115,200.00-$172,800.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Parental Leave 401(k) Retirement Plan Group Term Life and Travel Assistance Voluntary Life and AD&D Insurance Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts Transit and Parking Commuter Benefits Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities Employee Referral Program Corporate Sponsored Events & Community Outreach Care.com annual membership Employee Assistance Program Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.) Position may be eligible for a discretionary variable incentive bonus About Guidehouse Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodationguidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Job Family : Patient Account Representative Travel Required : None Clearance Required : None What You Will Do : The Insurance Patient Account Representative - Hospital A/R Emphasis is an extension of a client’s business office staff. Representatives are responsible for taking in-coming and making out-going calls to patients and insurance companies to resolve account balances. All client policies and procedures are followed. Representatives will perform any and all job-related duties as assigned. This position will be on a hybrid schedule working two days in the office and three days from home. Questions regarding this position, you may contact Chris Rivera (Manager, Talent Acquisition) at (424) 430-3111 Essential Job Functions Hospital Claims Account Review Appeals & Denials Medicare/Medicaid Insurance Follow-up Customer Service Billing UB-04 & CMS 1500 Complete all business-related requests and correspondence from patients and insurance companies. Responsible for working on 40-70 Accounts Per Day Complete all assigned projects in a timely manner. Assist client and patients in all requested tasks. Communicate to Guidehouse management areas of concern or areas of improvement. Research and respond to all patient inquiries received by telephone and mail. Update patient demographic information and initiate account adjustments. Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections. What You Will Need : High School Diploma 1 year of relevant experience What Would Be Nice To Have : 1 year’s medical provider experience working with UB04, appeals & denials. Hospital or EOB claims emphasis PC skills in a Windows environment are required. Knowledge and utilization of desktop applications to include Word and Excel is essential. Ability to initiate and follow through on projects and work independently with minimal supervision required. IndeedSponsored The annual salary range for this position is $37,600.00-$56,400.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program About Guidehouse Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodationguidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Job Family : Patient Account Representative Travel Required : None Clearance Required : None What You Will Do : The Patient Account Representative is an extension of a client’s business office staff. Representatives are responsible for making out-bound calls to insurance companies to resolve account balances. All client policies and procedures are followed. Representatives will perform any and all job-related duties as assigned. Heavy outbound calling Account Review Account Updates Medical Billing Strong Verbal / Written Communication Skills Experience needed for insurance focused opportunities: Appeals & Denials Medicare/Medicaid Commercial & Federal insurance carriers Insurance Follow-up UB-04 & CMS 1500 Duties and Responsibilities: Complete all business-related requests and correspondence from patients and insurance companies. Complete all assigned projects in a timely manner. Assist client and patients in all requested tasks. Communicate to Guidehouse management areas of concern or areas of improvement. Mandatory Overtime may occasionally be required for this role. What You Will Need : High School Diploma or GED 1 year medical claim denial experience What Will Be Nice To Have : CPAR 1 year experience working with HealthQuest. IndeedSponsored What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program About Guidehouse Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodationguidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Job Family : Patient Account Representative Travel Required : None Clearance Required : None What You Will Do : Immediate hiring underway Hybrid opportunities in Lewisville, TX. Guidehouse is experiencing exponential growth, driven by an inclusive culture with a desire to see all succeed We’d like the opportunity to welcome you onboard. These are hybrid positions working three days from home and two days in our Lewisville office . In this full-time role, we offer a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. The Patient Account Representative is an extension of a client’s business office staff. Representatives are responsible for taking in-coming and making out-going calls to patients and insurance companies to resolve account balances. All client policies and procedures are followed. Representatives will perform any and all job-related duties as assigned. Essential Job Functions: Heavy outbound calling Account Review Customer Service Account Updates Medical Billing Strong Verbal / Written Communication Skills Experience needed for insurance focused opportunities: Appeals & Denials Medicare/Medicaid Commercial & Federal insurance carriers Insurance Follow-up UB-04 & CMS 1500 Responsible for working on 40-70 Accounts Per Day Duties and Responsibilities Complete all business-related requests and correspondence from patients and insurance companies. Minimum call requirement for self-pay representatives is 75 calls a day. Complete all assigned projects in a timely manner. Assist client and patients in all requested tasks. Communicate to Guidehouse management areas of concern or areas of improvement. Client Responsibility Research and respond to all patient inquiries received by telephone and mail. Update patient demographic information and initiate account adjustments. Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections. What You Will Need : High School Diploma or equivalent required. 1 year experience working in customer service or Healthcare setting. For insurance specific clients: 1 year medical provider experience working with UB04, appeals & denials. Strong customer service skills / customer service experience required PC skills in a Windows environment are required specifically Microsoft Word and Excel. What Would Be Nice To Have : Knowledge and utilization of desktop applications to include Word and Excel is essential for job responsibilities. Ability to initiate and follow through on projects and work independently with minimal supervision. What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program About Guidehouse Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodationguidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Job Family : Technology Consulting Travel Required : Up to 10% Clearance Required : Active Secret What You Will Do : The candidate will work with the client to develop Service Level Agreements (SLAs) /benchmarks for IT contracts across the enterprise. The candidate will also support in the creation of dashboards/score cards to give management quick access to contract performance data. What You Will Need : An ACTIVE and CURRENT SECRET federal security clearance Three (3) or more years of experience in developing and/or monitoring SLAs Operations and maintenance (O&M) experience ( knows and understands O&M metrics, operations, firewall, cloud, etc.) Experience developing, categorizing, and tracking IT metrics Understanding of Acceptable Quality Levels (AQL), can conduct research into IT metrics and/or build them Experience with creating metrics that relate to monitoring network degradation, availability. What Would Be Nice To Have : Bachelors Degree Experience working at Department of State Ideally has a background in background in building systems/network or system engineering experience (e.g., PRAM, ticketing systems, monitoring systems); experience building in ServiceNow platform highly preferred. Have an understanding of what is needed to keep the agency network available and how all the IT systems interact What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodationguidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
