We are seeking a motivated and detail-oriented Business Analyst to support operational, training, and technology initiatives for a public-sector client. This role is perfect for professionals who enjoy problem-solving, improving processes, working closely with diverse stakeholder groups, and contributing to impactful community-focused programs. If you thrive in collaborative environments, communicate exceptionally well, and enjoy analyzing business needs to recommend solutions, we want to meet you. Responsibilities Business Analysis Documentation Gather, analyze, and document business and functional requirements Create process flows, workflows, and supporting documentation Support system and application administration and user troubleshooting Project Coordination Assist with planning and managing multiple concurrent projects Develop project documentation (timelines, status updates, risks, etc.) Support testing activities, including test case development and execution Training Facilitation Create training materials and user guides Deliver training via computer-based, classroom, virtual, and 1:1 formats Communicate clearly with diverse audiences, including internal teams, vendors, and external partners Stakeholder Engagement Collaborate with cross-functional teams and vendors Help drive change-management initiatives Facilitate meetings, gather input, and manage stakeholder expectations Required Qualifications Bachelor's degree in Business, IT, Communications, Public Administration, or related field 3+ years of experience in business analysis, project support, or operations Strong verbal, written, and presentation communication skills Experience documenting requirements and analyzing business processes Ability to work onsite regularly and commute reliably to Jackson, MS High attention to detail, organization, and follow-through Preferred Qualifications Experience in public-sector, government, or healthcare/Medicaid environments Experience with software testing/QA Familiarity with change-management frameworks Certifications such as CAPM, PMP, CBAP, or similar Soft Skills That Help You Stand Out Strong critical thinking and problem solving Self-starter mindset with excellent time management Comfortable engaging diverse stakeholder groups Team-oriented and proactive Why This Role? This is an opportunity to: Contribute to meaningful public-sector projects Influence process improvements and organizational change Grow professionally in a stable, mission-driven environment Work closely with leadership and be trusted as a key contributor NOTE: This is for local Jackson, MS candidates only. Please do not apply if you are unable to commute to Jackson every day.
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