Job DescriptionJob Description
Deployment TechnicianSalary: $50,000–$54,000
Location: Boca Raton, FL
Work Schedule: Full-Time, In-Office
Occasional Travel RequiredAbout GrubbrrGrubbrr is a fast-growing hospitality technology company transforming how customers interact with businesses. Our platform powers self-service kiosks, POS systems, kitchen display systems, digital menu boards, and advanced analytics for restaurants, retail, and hospitality brands across the country.
We combine cutting-edge technology with real-world deployments, and we’re building a team that thrives on learning, collaboration, and execution.
Role SummaryGrubbrr is seeking a
bright, highly motivated Deployment Technician to join our growing team. This is an
entry-level, hands-on technical role ideal for someone looking to jump-start their career in technology through real-world experience, structured training, and exposure to live customer environments.
In this role, you’ll support the staging, deployment, installation, and troubleshooting of Grubbrr hardware and software solutions. You'll be working closely with Engineering, Implementation, and Support teams. You’ll gain practical experience across hardware, software, networking, and customer-facing technology deployments.
What You’ll DoDeployment & Technical SupportStage, configure, and test hardware and software for upcoming customer deploymentsPerform on-site and remote hardware/software installation and technical support (internal and customer-facing)Assist with packing, shipping, and logistics for deployments when neededProvide preventative maintenance, troubleshooting, root cause analysis, and resolution for technical issues
Inventory & Asset ManagementManage and maintain on-premise hardware inventoryTrack equipment movement, usage, and availability
Troubleshooting & Continuous ImprovementAnalyze system issues to identify root causes and develop effective solutionsTest solutions and document specifications, modifications, or design changesIdentify trends in system or deployment issues and recommend improvements to reduce recurring problems and increase productivityCollaborate with additional technical resources when issues require specialized expertise
Documentation & Knowledge SharingDevelop and maintain knowledge base documentationContribute to improving existing documentation to support internal teams and future deployments
Research & Development SupportAssist and contribute to R&D initiatives related to hardware, software, and deployment processesSupport testing of new configurations, tools, or deployment methodologies
Travel & Field WorkParticipate in occasional travel for on-site hardware installations or partner training sessions
What Success Looks LikeAccurate, timely staging and deployment of hardware and softwareReliable installation and support experiences for customers and internal teamsClear, well-maintained documentation and knowledge sharingGrowing technical confidence and independence over timeStrong collaboration and positive feedback from cross-functional teams
Required QualificationsAssociate’s degree in a computer-related field or equivalent education, certifications, or hands-on experienceMust have reliable transportation and a valid driver’s license, with the ability to travel to customer or partner locations as requiredMust reside in South Florida with the ability to commute easily to Boca Raton (in-office role)Strong troubleshooting skills across computer hardware, software, and connectivity issuesBasic understanding of networking conceptsHighly organized and detail-oriented with the ability to prioritize daily tasksStrong interpersonal skills and sound judgmentExcellent written and verbal communication skillsAbility to lift and move heavy equipment as required
Ideal Candidate ProfileCurious, energetic, and eager to learnComfortable working hands-on with technologyThrives in a team-oriented environmentTakes initiative and follows throughApproaches challenges with a “can-do” attitude and high integrity
Why Work at GrubbrrEntry-level role with
hands-on training and real-world experienceExposure to cutting-edge fintech and restaurant technologyOpportunity to grow your technical skill set and career within a scaling companyCollaborative, high-energy team environmentModern Boca Raton office designed for teamwork and creativityWork on technology deployed nationwide and used every day by real customers
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