We are seeking an On-site Leasing Consultant to join our growing team! In addition to the hourly wage and benefits, this position offers a lucrative commission structure and on-going bonus opportunities.
Responsibilities:
Contacting and following up with all leadsScheduling appointmentsTouring and leasing apartmentsCompleting applications and filesWalking vacant units and amenity spacesPreparing the apartment for move-inPosting on social mediaAssisting with resident requests and resident relationsHelping host resident eventsAssisting with pricing recommendations and competitor researchCompleting local networking and outreachQualifications:
Previous experience in sales, property management, or other related fieldsAbility to build rapport with clientsStrong customer service skillsExcellent written and verbal communication skillsStrong collaboration skillsIntegrityMust obtain leasing or broker license within 30 days of employmentRequired to work weekendsCompany DescriptionHaving been in the residential property management business for over 40 years, Group Fox is proud to be a Chicago original. We are a leading residential Management Company known for our innovative projects in the real estate industry.Job Summary:
The Leasing & Resident Services Coordinator is responsible for providing exceptional support and services to residents within a residential community. This role combines customer service, administrative duties, and leasing responsibilities to ensure a positive living experience for current and prospective tenants. The coordinator will work closely with residents, property management, and service teams to create a welcoming environment and address the day-to-day needs of the property. They will assist in organizing resident events, maintaining positive relationships, and providing resources to promote resident engagement and well-being.
Responsibilities:
Executing leasing activities: Contacting/following up with leads, recording leasing traffic and prospect communication; scheduling appointments, touring, and leasing apartments; processing/completing applications and files, organizing resident move-in and preparing the apartment, working with brokers.
Building, maintaining, and improving resident relations: communicating with residents, investigating and resolving resident complaints, assisting with resident requests, enforcing building policies and procedures, organizing and hosting resident events and appreciation activities.
Assisting with marketing activities: completing competitive market analysis, completing local outreach, marketing, and advertising, posting on social media, enhancing brand and property image.
Inspecting Property: daily walks of priority areas, leasing tour path, hallways, stairways, exterior and models; weekly walks of vacant units; assisting with scheduling routine and preventative maintenance.
Administrative tasks: assisting with delinquency, assisting with resident ledgers, filing, delivering resident notices, entering and tracking work orders; scheduling elevator and amenity reservations.
Always providing superior customer service to prospects, residents, and guests
Qualifications:
· High school diploma or equivalent; Bachelor’s degree preferred.
· Previous experience in leasing, sales, or customer service preferred.
· Strong communication and interpersonal skills.
· Ability to work independently and as part of a team.
· Proficiency in Microsoft Office Suite and property management software.
Additional Requirements:
· Willingness to work flexible hours, including weekends.
· Real estate leasing license or willingness to obtain one (depending on local regulations).
· Knowledge of fair housing laws and regulations.
Physical Requirements:
· Ability to stand, walk, and climb stairs; lift and carry up to 25 pounds.
· Ability to work outdoors in various weather conditions when conducting property tours.
Note: This job description is intended to outline the general responsibilities and requirements of the position. Duties may vary depending on the specific needs of the property and may be subject to change.
Company DescriptionHaving been in the residential property management business for over 40 years, Group Fox is proud to be a Chicago original. We are a leading residential Management Company known for our innovative projects in the real estate industry.We want you to join our team! We are seeking maintenance technicians for our residential properties located in the Chicagoland area.
Job Summary:
The Maintenance Technician is responsible for performing a wide range of maintenance and repair tasks to ensure the smooth operation and appearance of residential properties. This role involves responding to maintenance requests, performing routine inspections, and addressing various repair issues in a timely and efficient manner.
Responsibilities:
Maintenance Management: Ensure that all maintenance tasks, including preventive, corrective, and emergency repairs, are performed efficiently and to high standards.Pre and post move out inspectionsUnit move out/in turnsConduct regular inspections of residential units and common areas to identify and address maintenance issues such as HVAC systems, plumbing, electrical systems, and appliances.Perform repairs and replacements as needed, including fixing leaks, replacing fixtures, repairing electrical components, and addressing other maintenance concerns.Respond promptly to emergency maintenance requests, such as urgent plumbing issues, electrical failures, or heating/cooling problems, and take appropriate action to resolve them.Maintain accurate records of maintenance activities, including work orders, completed repairs, and inventory of supplies.Communicate effectively with tenants to understand their maintenance needs, provide updates on repair status, and ensure high levels of customer satisfaction.Adhere to safety standards and regulations while performing maintenance tasks. Ensure that work areas are clean and safe for tenants and staff.Monitor and manage inventory of maintenance supplies and tools, ensuring that necessary items are stocked and in good condition.Work closely with property managers and other team members to coordinate maintenance schedules, address issues, and support property management objectives.Required Skills:
Proven experience in maintenance or a related field, preferably in a residential property setting.Strong knowledge of plumbing, electrical systems, HVAC, carpentry, and general repair techniques.Excellent problem-solving skills with the ability to diagnose and resolve maintenance issues efficiently.Effective communication skills, both verbal and written, with the ability to interact professionally with tenants and team members.Ability to perform physical tasks, including lifting, climbing, and working in various conditions.Strong attention to detail and commitment to high-quality workmanship.Education:
Relevant certifications or licenses (e.g., HVAC certification, electrical license) are preferred but not required.Physical Requirements:
Ability to lift and carry up to 75 pounds.Capability to perform physical tasks such as climbing ladders, standing for extended periods, and working in various weather conditions.Note: This job description is intended to outline the general responsibilities and requirements of the position. Duties may vary depending on the specific needs of the property and may be subject to change.
Company DescriptionHaving been in the residential property management business for over 40 years, Group Fox is proud to be a Chicago original. We are a leading residential Management Company known for our innovative projects in the real estate industry.