Overview
Mercedes-Benz of Hanover is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add qualified SERVICE ADVISOR to our team. Group 1 is a Fortune 500 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
In addition to competitive pay, we offer our associates the following benefits:
Health, Dental, Vision, Life, and Disability insurance401(k) plan with company matchPaid Time-OffEmployee Stock Purchase PlanEmployee Vehicle Purchase ProgramProfessional work environment, with job training and advancement opportunitiesResponsibilities
Promptly meet and greet service customers in a friendly and courteous manner.Listen to customer’s reasons for bringing in their vehicle to the service department.Offer logical diagnostic services or repairs to satisfy customers concerns. Provide accurate estimates for all the services or repairs recommended.Handle minor customer complaints and/or misunderstandings with courtesy, tact and in a manner that does not further aggravate problems.Personally turn over to the service manager or other designated management representative, customers with complaints that cannot be satisfied at the ASM level.Answer incoming telephone calls promptly, courteously and make every effort to satisfy the caller’s inquiry.Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed.Sell the proper repairs and/or services responsible to customers perceived needs.Present a service menu of recommended maintenance services to every service customer.Make a genuine effort to sell the maintenance services due on every service customer vehicle according to the services to Road to a Sale.Obtain accurate parts and labor prices for all customer pay and internal operations using the appropriate parts price sources and labor pricing guide.Give every customer an accurate estimate at the same time the repair order is initially written.Obtain properly documented telephone approval for all add-on sales when customers are not at the dealership.Meet or exceed sales objectives set by management.Properly, thoroughly and legibly write repair orders for the categories of work designated by management.Separate and distribute repair order copies according to department policy.Maintain a service scheduling form (route sheet) on a thorough, accurate and continuous basis.Properly document repair order changes.Carefully inspect every finished repair order for proper completion, pricing, accuracy and legibility.Document flat rate time or other required timekeeping according to the service department and/or manufacturers procedures.Maintain a record of carryover vehicles.Maintain a record of special order parts status.Perform other specific administrative functions as directed by service management.Monitor all special order parts and make sure all boards are up to date.Check all warranty follow up and make sure all team log books are up to date.Provide additional vehicle problem/complaint information to the technical staff as needed.Maintain communication with the technical staff regarding job status changes.Remain continuously posted on the shops workload to determine the kind of work the shop can quickly accommodate.Inform the sales manager of potential new vehicle sales customers.Confirm service appointments by telephone the day before the customer is scheduled to arrive.Contact service customers when their vehicles work is finished.Report any situation or condition to management that jeopardizes the safety, welfare or integrity of the dealership, its employees or customers.Qualifications
At least 1 year dealership experienceMust be able to write clear and precise repair instructionsProvide estimates for labor and parts Establish/determine customers method of payment Obtain customers signature on POContinuous communication on jobs throughout the dayCoordinate with manufacturer and/or extended warranty companies for approval in advance of repairs Be knowledgeable of products and servicesMeet or exceed sales quotas set by managementTest drive vehicles when necessaryCompensation: $75,000 to $200,000
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer.
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Mercedes Benz Hanover is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add qualified AUTOMOTIVE SALES PROFESSIONAL to our team. Group 1 is a Fortune 500 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
In addition to competitive pay, we offer our associates the following benefits:
Health, Dental, Vision, Life, and Disability insurance401(k) plan with company matchPaid Time-OffEmployee Stock Purchase PlanEmployee Vehicle Purchase ProgramProfessional work environment, with job training and advancement opportunitiesResponsibilities
Demonstrates automobiles by explaining characteristics, capabilities, and features; taking test drives; comparing and contrasting competitive models; explaining warranties and services.Prospect daily for potential customers; maintain consistent rapport with previously sold customers.Maintain high CSI score. Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction. Continually learn about product updates, features, accessories, inventory and their benefits to the customer. Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers. Establish personal goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals. Learn to overcome objections; ask for the sale; negotiate price; complete sales or purchase agreement; explain and offer warranties, services, and finance. Provide sales management information by completion reports. Attend sales meetings and training sessions as required. Follow all company policies and procedures. Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.Qualifications
Sales experience (preferably in the automotive industry) preferred. Outstanding communication skills in both verbal and written.Confidence in your ability to be successful. A desire to work in a commission, performance-based, environment. Great attitude with high-energy personality. Excellent customer service skills. Professional appearance and work ethic. Self-starter and self-motivated. Ability to work well in a process driven environment. High school diploma or equivalent. Valid driver license in the state that you will work and a good driving record.Compensation: $75,000 to $200,000
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer.
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MERCEDES BENZ HANOVER is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a qualified AUTOMOTIVE FINANCE MANAGER to our team. Group 1 is a Fortune 500 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
In addition to competitive pay, we offer our associates the following benefits:
Health, Dental, Vision, Life, and Disability insurance401(k) plan with company matchPaid Time-OffEmployee Stock Purchase PlanEmployee Vehicle Purchase ProgramProfessional work environment, with job training and advancement opportunitiesResponsibilities
Oversee dealership customer loan origination and approval process. Establish and maintain strong relations with our lenders. Recruit, hire and develop associates for the Financial Services Department. Maintain accurate monthly, quarterly and year-end reports. Determine the customer’s need for financing and explore payment options. Establish a positive relationship with customers as they are presented products and services. Present warranties, credit insurance, GAP insurance and other beneficial products offered by the dealership. Secure and finalize transactions in a legal and ethical manner while maintain a high level of productivity. Meet monthly forecast for finance and insurance income, penetration levels and customer satisfaction. Accurately prepare all federal, state, and dealer paperwork related to the transaction and submits to the dealership’s Accounting Department in a timely manner. Enhance customer satisfaction during the entire purchase experience. Supervise the financial services associates to ensure individual and department goals are met. Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.Qualifications
Prior experience in a dealership F&I Department, automotive sales, or in the selling of financial products required. Proficient at operating a personal computer including Microsoft Office: E-mail, Excel and Word.ADP Dealer Services Experience a plus. Ability to work independently and be self-motivated. Great attitude with high-energy personality. Excellent customer service skills. Professional appearance and work ethic. Strong attention to detail. Ability to work well in a process driven environment. Outstanding communication skills in both verbal and written. High school diploma or equivalent. College degree or experience preferred. Valid driver license in the state that you will work and a good driving record.Compensation: $200,000 to $250,000
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer.
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Mercedes Benz Hanover is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified BDC Sales Representative to our team. Group 1 is a Fortune 500 company that owns and operates automotive dealerships and collision centers in the United States, United Kingdom and Brazil. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
In addition to competitive pay, we offer our associates the following benefits:
Health InsuranceDental insurance Vision, Life, Disability insurance 401(k) plan with company match Paid vacation Employee Stock Purchase Plan Employee Vehicle Purchase Program Professional work environment, with job training and advancement opportunitiesResponsibilities
Handle inbound leads (phone, internet) and direct to appropriate contactContact present customers (phone, email) to maintain and improve customer loyaltyDevelop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referralsWork with sales department to develop sales strategies and techniquesResearch and stay current in consumer and industry trendsCommunicate industry news and trends to management and dealership employeesOutstanding Customer ServiceQualifications
Auto dealership retail new car experience is preferred.Auto dealership Internet or Business Development Center (BDC) experienceProven sales experience, preferably in the automotive industrySuperior communication and customer service skillsExcellent follow-through skillsSolid working knowledge of the InternetFamiliarity with automotive financingMaintaining a positive, can-do attitude
Compensation: $75,000 to $100,000
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer.
#LI-LI1
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IRA SUBARU OF DANVERS is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a qualified PARTS COUNTER PERSON to our team. Group 1 is a Fortune 500 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
In addition to competitive pay, we offer our associates the following benefits:
Health, Dental, Vision, Life, and Disability insurance401(k) plan with company matchPaid Time-OffEmployee Stock Purchase PlanEmployee Vehicle Purchase ProgramProfessional work environment, with job training and advancement opportunitiesResponsibilities
Meet and assist the customer in a courteous and professional manner providing them with the information they need. Answer telephone calls promptly and provide professional service ensuring the customer’s needs are met. Ensure that incoming inventory is stocked in the correct location. Maintain the parts department in a clean and organized manner. Accurately price parts and accessories using the proper pricing source and keep the computer system up to date. Informing customers of any current specials. Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.Qualifications
Two or more year’s related experience in an automotive parts department preferred. One or more years of sales experience preferred. Excellent customer service skills. Professional appearance and work ethic. Ability to work well in a process driven environment. High school diploma or equivalent. Valid driver license in the state that you will work and a good driving record.Compensation: $20.00 to $22.00 hourly
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer.
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We are looking to add a qualified AUTOMOTIVE SALES PROFESSIONAL to our team. Group 1 is a Fortune 500 company that owns and operates automotive dealerships and collision centers in the United States, United Kingdom and Brazil. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
In addition to competitive pay, we offer our associates the following benefits:
Health insurance Dental insurance Vision, Life, Disability insurance 401(k) plan with company match Paid vacation Employee Stock Purchase Plan Employee Vehicle Purchase Program Professional work environment, with job training and advancement opportunitiesResponsibilities
Demonstrates automobiles by explaining characteristics, capabilities, and features; taking test drives; comparing and contrasting competitive models; explaining warranties and services.Prospect daily for potential customers; maintain consistent rapport with previously sold customers.Maintain high CSI score. Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction. Continually learn about product updates, features, accessories, inventory and their benefits to the customer. Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers. Establish personal goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals. Learn to overcome objections; ask for the sale; negotiate price; complete sales or purchase agreement; explain and offer warranties, services, and finance. Provide sales management information by completion reports. Attend sales meetings and training sessions as required. Follow all company policies and procedures. Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.Qualifications
Sales experience (preferably in the automotive industry) preferred. Outstanding communication skills in both verbal and written.Confidence in your ability to be successful. A desire to work in a commission, performance-based, environment. Great attitude with high-energy personality. Excellent customer service skills. Professional appearance and work ethic. Self-starter and self-motivated. Ability to work well in a process driven environment. High school diploma or equivalent. Valid driver license in the state that you will work and a good driving record.Compensation: $60,000.00 to $110,000.00 commission based
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We are looking to add a qualified AUTOMOTIVE SALES PROFESSIONAL to our team. Group 1 is a Fortune 500 company that owns and operates automotive dealerships and collision centers in the United States, United Kingdom and Brazil. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
In addition to competitive pay, we offer our associates the following benefits:
Health insurance Dental insurance Vision, Life, Disability insurance 401(k) plan with company match Paid vacation Employee Stock Purchase Plan Employee Vehicle Purchase Program Professional work environment, with job training and advancement opportunitiesResponsibilities
Demonstrates automobiles by explaining characteristics, capabilities, and features; taking test drives; comparing and contrasting competitive models; explaining warranties and services.Prospect daily for potential customers; maintain consistent rapport with previously sold customers.Maintain high CSI score. Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction. Continually learn about product updates, features, accessories, inventory and their benefits to the customer. Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers. Establish personal goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals. Learn to overcome objections; ask for the sale; negotiate price; complete sales or purchase agreement; explain and offer warranties, services, and finance. Provide sales management information by completion reports. Attend sales meetings and training sessions as required. Follow all company policies and procedures. Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.Qualifications
Sales experience (preferably in the automotive industry) preferred. Outstanding communication skills in both verbal and written.Confidence in your ability to be successful. A desire to work in a commission, performance-based, environment. Great attitude with high-energy personality. Excellent customer service skills. Professional appearance and work ethic. Self-starter and self-motivated. Ability to work well in a process driven environment. High school diploma or equivalent. Valid driver license in the state that you will work and a good driving record.Compensation: $60,000.00 to $110,000.00 commission based
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We are looking to add qualified AUTOMOTIVE SERVICE ADVISORS to our team. Group 1 is a Fortune 500 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
In addition to competitive pay, we offer our associates the following benefits:
Health, Dental, Vision, Life, and Disability insurance401(k) plan with company matchPaid Time-OffEmployee Stock Purchase PlanEmployee Vehicle Purchase ProgramProfessional work environment, with job training and advancement opportunitiesResponsibilities
Promptly meet and greet service customers in a friendly and courteous manner.Listen to customer’s reasons for bringing in their vehicle to the service department.Offer logical diagnostic services or repairs to satisfy customers concerns. Provide accurate estimates for all the services or repairs recommended.Handle minor customer complaints and/or misunderstandings with courtesy, tact and in a manner that does not further aggravate problems.Personally turn over to the service manager or other designated management representative, customers with complaints that cannot be satisfied at the ASM level.Answer incoming telephone calls promptly, courteously and make every effort to satisfy the caller’s inquiry.Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed.Sell the proper repairs and/or services responsible to customers perceived needs.Present a service menu of recommended maintenance services to every service customer.Make a genuine effort to sell the maintenance services due on every service customer vehicle according to the services to Road to a Sale.Obtain accurate parts and labor prices for all customer pay and internal operations using the appropriate parts price sources and labor pricing guide.Give every customer an accurate estimate at the same time the repair order is initially written.Obtain properly documented telephone approval for all add-on sales when customers are not at the dealership.Meet or exceed sales objectives set by management.Properly, thoroughly and legibly write repair orders for the categories of work designated by management.Separate and distribute repair order copies according to department policy.Maintain a service scheduling form (route sheet) on a thorough, accurate and continuous basis.Properly document repair order changes.Carefully inspect every finished repair order for proper completion, pricing, accuracy and legibility.Document flat rate time or other required timekeeping according to the service department and/or manufacturers procedures.Maintain a record of carryover vehicles.Maintain a record of special order parts status.Perform other specific administrative functions as directed by service management.Monitor all special order parts and make sure all boards are up to date.Check all warranty follow up and make sure all team log books are up to date.Provide additional vehicle problem/complaint information to the technical staff as needed.Maintain communication with the technical staff regarding job status changes.Remain continuously posted on the shops workload to determine the kind of work the shop can quickly accommodate.Inform the sales manager of potential new vehicle sales customers.Confirm service appointments by telephone the day before the customer is scheduled to arrive.Contact service customers when their vehicles work is finished.Report any situation or condition to management that jeopardizes the safety, welfare or integrity of the dealership, its employees or customers.Qualifications
At least 1 year dealership experienceMust be able to write clear and precise repair instructionsProvide estimates for labor and parts Establish/determine customers method of payment Obtain customers signature on POContinuous communication on jobs throughout the dayCoordinate with manufacturer and/or extended warranty companies for approval in advance of repairs Be knowledgeable of products and servicesMeet or exceed sales quotas set by managementTest drive vehicles when necessaryCompensation: $75,000.00 to $100,000.00
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We are looking to add a qualified AUTOMOTIVE SALES PROFESSIONAL to our team. Group 1 is a Fortune 500 company that owns and operates automotive dealerships and collision centers in the United States, United Kingdom and Brazil. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
In addition to competitive pay, we offer our associates the following benefits:
Health insurance Dental insurance Vision, Life, Disability insurance 401(k) plan with company match Paid vacation Employee Stock Purchase Plan Employee Vehicle Purchase Program Professional work environment, with job training and advancement opportunitiesResponsibilities
Demonstrates automobiles by explaining characteristics, capabilities, and features; taking test drives; comparing and contrasting competitive models; explaining warranties and services.Prospect daily for potential customers; maintain consistent rapport with previously sold customers.Maintain high CSI score. Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction. Continually learn about product updates, features, accessories, inventory and their benefits to the customer. Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers. Establish personal goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals. Learn to overcome objections; ask for the sale; negotiate price; complete sales or purchase agreement; explain and offer warranties, services, and finance. Provide sales management information by completion reports. Attend sales meetings and training sessions as required. Follow all company policies and procedures. Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.Qualifications
Sales experience (preferably in the automotive industry) preferred. Outstanding communication skills in both verbal and written.Confidence in your ability to be successful. A desire to work in a commission, performance-based, environment. Great attitude with high-energy personality. Excellent customer service skills. Professional appearance and work ethic. Self-starter and self-motivated. Ability to work well in a process driven environment. High school diploma or equivalent. Valid driver license in the state that you will work and a good driving record.Compensation: $60,000.00 to $110,000.00 commission based
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AUTOMOTIVE TECHNICIANS – Take your career in a new direction. Through employing high-tech career professionals who understand innovation technology and premium service, Group 1 Automotive is known worldwide for its outstanding automotive technicians.
New Openings for Automotive Technicians at Group 1 Automotive. $10,000 Sign On Bonus for qualitied Technicians.*see store for details
Are you a problem solver with a technical background, committed to delivering excellence in all you do? Group 1 Automotive technicians are immersed in the latest diagnostic technology in a state-of-the-art environment. Often seen as heroes by our customers, technicians perform diagnoses, repairs and maintenance of vehicles in accordance with demanding Group 1 automotive factory and center standards.
We have multiple new opportunities.
We welcome self-driven, motivated candidates with:
Strong mechanical or electrical background.Experience in automotive, electrical or aircraft repair. (highly preferred)An ability to work on commission and produce results. (Guarantee during training period)Technical school or equivalent training. (a plus but not required)ASE certification (a plus but not required).We accept candidates with experience from all manufactures.High school diploma or equivalentBenefits of working at Group 1 Automotive:
Top industry pay for highly skilled technicians. - Earn your value.We provide an environment where you can be and achieve your best.Hard work is rewarded. – Production BonusesWe understand it’s a new experience – Guaranteed minimum income during training period.Opportunities to receive achievement rewards from Group 1. – Profiles in AchievementTechnical training. – You will be put on a path to become your best.Health, Dental, Vision, Life and Disability Insurance401(k) with company matchPaid Time-offEmployee stock purchase planEmployee vehicle purchase program.Qualifications:
Efficient and accurate work in accordance with dealership’s and factory standardsComplete system diagnostics and full automotive troubleshooting and testingMaintain an organized shop areaRoad-test vehicles to ensure quality workComply with company safety policies and proceduresCommunicate directly with service advisors regarding the status of the service workContinuously learn new technical information and techniquesAdhere to Group 1 Automotive values: Transparency, Professionalism and TeamworkCompensation: $20.00 to $75.00 hourly based on experience level
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