GroundGame.Health ~ Connecting the Unconnected to Close Health Equity Gaps
At GroundGame.Health we close the health equity gap by leveraging digital technology to help eliminate inequities in the US healthcare delivery system by removing social determinant barriers for members who need help.
Summary
We are looking for a self-starter, team-oriented professional to join our staff in a temporary capacity through December 31st, 2025 as a Community Care Worker who resides in the state of Washington, D.C. The Community Care Worker performs all activities related to contracted services per contracted intervention protocol to achieve program goal utilizing platform/software and proprietary data management system. Intervention may include meeting with clients at residence, location of client choice, or in hospital/ facilities. We require the below skills and work experience.
Essential Duties/Responsibilities
Provide population health services to assigned clients on an ongoing and emergency basis per contracted intervention protocol, within contracted timeframe, by telephone or in clients’ residences that may or may not be accessible by public transportation.Develop and maintain an accurate and thorough knowledge of all program requirementsDevelop and maintain skillset on tools required to perform job tasks in timely and accurate manner including specialized computer softwareDevelop and maintain accurate knowledge of, and monitor compliance with, HIPAA and GGH’s confidentiality policiesOrganize and document daily schedule to inform supervisor of activities, and adhere to safety protocol • Demonstrate competency by meeting or exceeding minimum caseload requirements and department work performance expectationsComply with HIPAA and GGH confidentiality policies and report any potential issues immediatelyDevelop and maintain knowledge of community resources available to assist clients; work with other departments to acquire knowledge of community resources availableCommunicate with supervisor on daily basis, and as needed, to report all areas of concern/issues/incidents to the State Account ManagerServe as an example of GGH Standard of Excellence by exemplifying GGH vision and goalsDemonstrate professionalism in relationships with customers/co-workers/supervisors to build rapport while refraining from inappropriately familiar personal relationshipsComplete and attest to accuracy of payroll records and submit for review and processing according to GGH schedule.Other duties as assigned.This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee for this job. Activities, duties, or responsibilities may change at GGH’s discretion at any time with or without notice.
Education
Associates Degree in social work, or related field or High school diploma, or general education degree (GED); and four years of related experience and/or training in healthcare and/or customer service position utilizing advanced technology tools including customized software systems.
Experience
Two years of experience and/or additional education in social work or related field. Knowledge of medical terminology and/or experience in a customer service position preferably in healthcare setting or Certified as a Community Health Worker.
Additional Eligibility Requirements
Spanish speakers preferred!
Schedule
This temporary position requires a minimum of 80 hours to a maximum of 120 hours per month. The shift schedule available are:
5-hour shifts: 3:00 PM – 8:00 PM (your local time)8-hour shifts: 12:00 PM – 8:00 PM (your local time)6-hour shifts: 10:00 AM - 4:00 PM (your local time)Shift times may vary from week to week.
Company DescriptionAt GroundGame.Health, we’re on a mission to transform how communities access and experience care by connecting people to the resources they need — with compassion, dignity, and local expertise.Company DescriptionAt GroundGame.Health, we’re on a mission to transform how communities access and experience care by connecting people to the resources they need — with compassion, dignity, and local expertise. Read LessGroundGame.Health ~ Connecting the Unconnected to Close Health Equity Gaps
At GroundGame.Health we close the health equity gap by leveraging digital technology to help eliminate inequities in the US healthcare delivery system by removing social determinant barriers for members who need help.
Summary
We are looking for a self-starter, team-oriented professional to join our staff in a temporary capacity through December 31st, 2025 as a Community Care Worker who resides in the state of Nevada. The Community Care Worker performs all activities related to contracted services per contracted intervention protocol to achieve program goal utilizing platform/software and proprietary data management system. Intervention may include meeting with clients at residence, location of client choice, or in hospital/ facilities. We require the below skills and work experience.
Essential Duties/Responsibilities
Provide population health services to assigned clients on an ongoing and emergency basis per contracted intervention protocol, within contracted timeframe, by telephone or in clients’ residences that may or may not be accessible by public transportation.Develop and maintain an accurate and thorough knowledge of all program requirementsDevelop and maintain skillset on tools required to perform job tasks in timely and accurate manner including specialized computer softwareDevelop and maintain accurate knowledge of, and monitor compliance with, HIPAA and GGH’s confidentiality policiesOrganize and document daily schedule to inform supervisor of activities, and adhere to safety protocol • Demonstrate competency by meeting or exceeding minimum caseload requirements and department work performance expectationsComply with HIPAA and GGH confidentiality policies and report any potential issues immediatelyDevelop and maintain knowledge of community resources available to assist clients; work with other departments to acquire knowledge of community resources availableCommunicate with supervisor on daily basis, and as needed, to report all areas of concern/issues/incidents to the State Account ManagerServe as an example of GGH Standard of Excellence by exemplifying GGH vision and goalsDemonstrate professionalism in relationships with customers/co-workers/supervisors to build rapport while refraining from inappropriately familiar personal relationshipsComplete and attest to accuracy of payroll records and submit for review and processing according to GGH schedule.Other duties as assigned.This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee for this job. Activities, duties, or responsibilities may change at GGH’s discretion at any time with or without notice.
Education
Associates Degree in social work, or related field or High school diploma, or general education degree (GED); and four years of related experience and/or training in healthcare and/or customer service position utilizing advanced technology tools including customized software systems.
Experience
Two years of experience and/or additional education in social work or related field. Knowledge of medical terminology and/or experience in a customer service position preferably in healthcare setting or Certified as a Community Health Worker.
Additional Eligibility Requirements
Spanish speakers preferred!
Schedule
This temporary position requires a minimum of 80 hours to a maximum of 120 hours per month. The shift schedule available are:
5-hour shifts: 3:00 PM – 8:00 PM (your local time)8-hour shifts: 12:00 PM – 8:00 PM (your local time)6-hour shifts: 10:00 AM - 4:00 PM (your local time)Shift times may vary from week to week.
Company DescriptionAt GroundGame.Health, we’re on a mission to transform how communities access and experience care by connecting people to the resources they need — with compassion, dignity, and local expertise.Company DescriptionAt GroundGame.Health, we’re on a mission to transform how communities access and experience care by connecting people to the resources they need — with compassion, dignity, and local expertise. Read Less