Job Title: Front Desk Clerk
Location: Greenville Inn & Suites – Greenville, SC
Job Type: Full-Time / Part-Time
Job Overview:
Greenville Inn & Suites is seeking a friendly, dependable, and professional Front Desk Clerk to join our team. As the first point of contact for our guests, the Front Desk Clerk plays a key role in providing excellent customer service and ensuring a positive guest experience from check-in to check-out.
Responsibilities:
Greet guests in a warm and professional manner upon arrivalCheck guests in and out of the hotel efficientlyAnswer phone calls, take reservations, and respond to guest inquiriesProcess payments and maintain accurate billing recordsProvide information about hotel services, amenities, and local attractionsAddress guest concerns or complaints promptly and professionallyMaintain a clean and organized front desk areaCoordinate with housekeeping and maintenance staff as neededFollow hotel policies and proceduresQualifications:
High school diploma or equivalent preferredPrevious customer service or hotel front desk experience is a plusStrong communication and interpersonal skillsBasic computer skills and ability to learn hotel management softwareAbility to handle multiple tasks in a fast-paced environmentProfessional appearance and positive attitudeAvailability to work flexible shifts, including evenings, weekends, and holidaysOPEN INTERVIEWS: MONDAY THROUGH THURSDAY, 9am-1pm, BRING OR EMAIL COPY OF RESUME
Greenville Inn and Suites
1314 South Pleasantburg Dr
Greenville, SC 29605
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