Summary
Manage all aspects of operational policies, objectives, and initiatives for the Snap-on Business Solutions Rochester Hills, MI location.
Duties and Responsibilities:
1. Oversee and Manage Operational Functions: Provide leadership across the following key areas to ensure efficient and effective operations:
o Distribution
o Procurement
o Call Center Operations
o Facilities Management
o Safety and Compliance
2. Set and Achieve Operational Metrics: Establish and monitor performance metrics that align with business objectives. Ensure teams are adequately managed, developed, and held accountable for meeting goals.
3. Strategic Planning and Revenue Growth: Identify industry trends and develop strategic plans for areas of responsibility. Implement initiatives that drive revenue growth and improve profit margins.
4. Cross-Functional Collaboration: Work closely with the Sales Team, Snap-on Corporate departments, and various business units to enhance overall operations and ensure alignment with broader business directives.
5. Support Continuous Improvement Goals and Initiatives: Lead and achieve RCI savings targets through cost reductions or Key Business Indicator (KBI) improvements. Actively support Snap-on Corporates Continuous Improvement efforts.
6. Develop and Mentor Staff: Provide coaching and development opportunities for team members to build their skills, foster growth, and drive organizational success.
Job Qualifications:
1. Leadership and Matrix Management Skills: Strong leadership skills with the ability to work effectively within a matrixed organization, collaborating with teams across business units, sales, engineering, marketing, and distribution.
2. Educational Background: Bachelors Degree in Business or a related field.
3. Experience: 10+ years of experience in increasingly responsible leadership positions, ideally within Operations, distribution, or a related sector.
4. Technical Proficiency: Familiarity with PC networking technologies and modern software applications, including proficiency in Microsoft Office suite.
5. Industry Knowledge: Preferred knowledge of trends, technologies, and best practices within the transportation services industry.
6. Analytical Skills: Strong financial, analytical, and conceptual thinking abilities, with the capability to identify trends and implement data-driven improvements.
7. Initiative and Proactivity: Demonstrates a high level of initiative, proactive problem-solving skills, and the ability to lead and drive continuous improvement efforts.
8. Communication Skills: Exceptional verbal and written communication skills, with the ability to interact effectively with all levels of the organization.
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