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Greenbrook Medical
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  • VP, Market Medical Director  

    - Tampa
    Job DescriptionJob DescriptionAbout UsGreenbrook Medical is building t... Read More
    Job DescriptionJob Description

    About Us

    Greenbrook Medical is building the new standard in primary care.

    We deliver high-touch, relationship-based care through neighborhood clinics, grounded in a simple belief: every senior deserves the kind of care we would want for our own families. Our model prioritizes time with patients, strong care coordination, and a personalized approach that improves outcomes while lowering total cost of care.

    We take full accountability for patient outcomes and overall cost of care, aligning clinical excellence with disciplined execution. That commitment shows up in our results, including a patient Net Promoter Score of 91, compared to 32 for typical healthcare organizations.

    Rooted in Tampa Bay and partnered with Tampa General Hospital, we are entering an exciting phase of growth. Backed by strong unit economics, experienced operators, and a proven playbook, we are looking for builders and operators who want to help scale a healthcare platform designed to deliver better care, better coordination, and better outcomes for seniors.

    About the Role

    The Market Medical Director is the senior clinical leader for the Tampa Bay market, accountable for clinical excellence, physician performance, and total cost of care.

    You will lead physicians across the market, partner closely with operations, revenue, and technology teams, and ensure consistent, high-quality execution across the full care continuum.

    You will maintain a small continuity panel (~50 patients) to stay grounded in frontline care while serving as the clinical and cultural leader of the market. This is a builder role: part clinician, part operator, part system designer.

    You will report directly to the Chief Medical Officer.

    Location: Hybrid in Tampa, FL

    What You'll Do

    Own outcomes for an entire market

    This role is responsible for whether care actually works in Tampa Bay.

    You'll own clinical and financial performance across the market, not as a reviewer of metrics, but as the person who moves them.

    Move admissions, ED use, SNF utilization, and readmissions in the right direction, consistentlyOwn total cost of care and clinical quality as one connected problemHold physicians accountable for outcomes, documentation quality, and consistency of carePartner with Revenue Ops to optimize risk adjustment performance Balance clinical judgment with financial stewardship in real time, with real patients

    Set the standard for physician performance and model it

    This is a role for someone who defines what good looks like — and demonstrates it.

    Directly lead physicians across the marketSet clear expectations for performance, quality, and engagement — and model them in your own practiceCoach and develop physicians who want to grow and improveBuild a culture where ownership is expected, feedback is normal, and outcomes matterAddress performance issues directly, with clarity and support

    Fix how care actually moves through the system

    Most breakdowns in healthcare happen between settings. This role owns those gaps.

    Own transitions of care across hospital, SNF, and clinicReduce avoidable admissions and preventable inpatient days through earlier interventionFix the handoffs that drive readmissions and care fragmentationAlign hospitalists, care coordinators, and clinic teams around a single patient journeyIdentify system failures and remove friction wherever it shows up

    Make the system work in real life, not just on paper

    This is where strategy becomes execution.

    Partner with ops, tech, and analytics to rebuild workflows that don't scaleShape EMR, documentation, and clinical decision tools from the physician perspectiveTurn data into action — not reporting artifactsDrive adoption of clinical programs until they reliably change frontline behaviorContinuously simplify care delivery so execution becomes easier and more consistent

    Be the clinical leader the market follows

    You are the clinical voice of the market — internally and externally.

    Own physician onboarding and integration into the marketApprove clinical workflows, credentialing, and key governance decisionsRepresent clinical leadership in payer, hospital, and partner conversationsAlign external stakeholders with how Greenbrook delivers care at scale

    Stay close enough to patients that it still shapes your decisions

    You don't lead from a distance.

    Maintain a small continuity panel (~50 patients)Practice medicine in a way that reflects the standards you setUse real patient care to stress-test systems and identify gapsStay grounded in frontline realities so leadership decisions stay real

    What Success Looks Like

    Success in this role is measured across five dimensions:

    Clinical outcomes: reduced admissions, ED visits, SNF utilizationFinancial performance: improved clinical documentation accuracy and lower total cost of carePhysician performance: engagement, retention, and consistent executionSystem design: scalable clinical workflows, program adoption, and operating processes that improve consistency and performancePatient experience: high satisfaction, strong continuity, improved engagement

    About You

    You bring:

    MD/DO, Internal Medicine or Family Medicine, Board Certified5+ years clinical practice in a full-risk Medicare Advantage environment5+ years physician leadership with accountability for outcomes and costProven success improving clinical documentation accuracy, utilization, and clinical qualityExperience coaching and managing physicians directlyStrong understanding of inpatient medicine and transitions of care

    You'll stand out if you:

    You've partnered closely with operations, analytics, technology, or revenue teamsYou've led within full-risk or high-accountability value-based care models (MA, ACO, etc.)You're comfortable balancing active clinical practice with executive-level leadershipYou think in systems, not just cases — and build repeatable, scalable processesYou are highly data-driven and comfortable with dashboards, KPIs, and accountabilityYou have strong communication skills and can align independent physicians around shared goalsYou bring high emotional intelligence and can build trust quickly with clinicians and teamsYou are energized by environments with clarity, ownership, and performance expectations

    Why You'll Love Working Here

    Make an Impact Every Day

    Be part of a mission-driven team transforming primary care for seniors. Your work directly improves outcomes, care coordination, and quality of life for some of the most vulnerable patients in healthcare.

    Work That Actually Matters

    This is not a volume-driven system. We are accountable for outcomes, clinical, financial, and experiential. Your decisions directly shape quality of care, patient satisfaction, and how healthcare is delivered at scale.

    Build and Grow With Us

    We're building more than a company, we're building a physician-led platform. As we grow, you'll have opportunities to expand your leadership scope, shape new markets, and take on increasingly complex challenges.

    Strong, Transparent Compensation & Benefits

    Competitive base compensation with a generous annual performance bonusHealth, dental, and vision insurancePaid time off401(k) with company match

    We believe in fair, equitable pay that reflects your experience and impact.

    Our Selection Process

    Application → Initial interview → Hiring manager interview → Stakeholder interviews → Values interview → Clinic Visit + Case Study → References

    Equal Employment Opportunity and Commitment to Diversity

    At Greenbrook Medical, we believe the only way we accomplish our mission is by building the best team in healthcare. We do this through a culture of respect and belonging, ensuring our teammates feel cared for first and foremost.

    We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. We encourage all who share our mission to apply. Greenbrook Medical will provide reasonable accommodations during the recruitment process. If you need additional accommodations or assistance, do not hesitate to contact our People team at recruiting@greenbrookmedical.com.

    Read Less
  • Medical Assistant  

    - Hudson
    Job DescriptionJob DescriptionAbout UsGreenbrook Medical is building t... Read More
    Job DescriptionJob Description

    About Us

    Greenbrook Medical is building the new standard in primary care.

    We deliver high-touch, relationship-based care through neighborhood clinics, grounded in a simple belief: every senior deserves the kind of care we would want for our own families. Our model prioritizes time with patients, strong care coordination, and a personalized approach that improves outcomes while lowering total cost of care.

    We take full accountability for patient outcomes and overall cost of care, aligning clinical excellence with disciplined execution. That commitment shows up in our results, including a patient Net Promoter Score of 91, compared to 32 for typical healthcare organizations.

    Rooted in Tampa Bay and partnered with Tampa General Hospital, we are entering an exciting phase of growth. Backed by strong unit economics, experienced operators, and a proven playbook, we are looking for builders and operators who want to help scale a healthcare platform designed to deliver better care, better coordination, and better outcomes for seniors.

    About The Role

    As a Medical Assistant, you're the heart of every patient visit.

    From the moment a patient walks in, you set the tone, taking vitals, prepping them for their provider, and making sure they feel seen and cared for. All medical assistants are cross-trained across front office, back office, labs and referrals.

    You'll move between clinical and administrative work throughout the day: drawing blood, running EKGs, updating records, and coordinating follow-ups, keeping each visit flowing so providers can focus on care.

    This is hands-on, fast-paced, people-first work where your attention to detail directly shapes patient outcomes and experience. You'll report to the Center Manager, with room to take on more as we grow.

    Location: XXXX clinic (some local travel may be required to help cover other centers)

    Office Hours: Monday–Friday, 8am–5pm

    What You'll Do

    Own the patient visit, start to finish

    Take and record vitals, medical histories, and medication listsPrep patients for their exam so the provider can focus on care

    Handle the hands-on clinical work

    Administer medications, injections, and treatments as directed by the providerDraw blood and run basic lab testsPerform EKGs and PFTs

    Keep records and scheduling tight

    Document accurately in the EMR and keep patient records cleanCoordinate scheduling and follow-up appointments to keep care on trackAnswer patient questions promptly with concierge-level support

    Move as one care team

    Partner with providers and staff to create seamless patient experiencesPitch in to help cover other areas of the clinic when the team needs youBring a patient-first mindset while upholding our standards of care

    What Success Looks Like

    Patients are prepped and seen on time, with minimal waitRecords and documentation are accurate and complete before and after every visitStrong follow-up compliance that keeps patients on trackYou help sustain a clinic patient NPS of 90+Patient volume handled without dropping quality of care

    About You

    You bring:

    3+ years as a medical assistant, ideally in a primary care settingConfidence with vitals, blood draws, EKGs, and basic labsStrong communication skills that build trust with patients and teammatesThe ability to multitask and stay organized in a fast-paced clinicComposure and professionalism when things get busyBring genuine warmth and a concierge-level approach to senior careA mindset grounded in our core values of Heart, Excellence, Accountability, Resilience, and Teamwork

    You stand out if you:

    Are a Certified Medical Assistant (CMA)Speak both English and SpanishTake ownership and look for ways to make the clinic run better

    Why You'll Love Working Here

    Make An Impact Every Day

    Be part of a mission-driven team transforming primary care for seniors. Your work directly supports better outcomes, better coordination, and better experiences for some of the most vulnerable patients in healthcare.

    Work That Actually Matters

    We're not a volume-driven system, we're accountable for outcomes. That means your work directly contributes to quality care, patient satisfaction, and meaningful improvements in how healthcare is delivered.

    Build And Grow With Us

    We're building more than a company, we're building careers. As we expand, you'll have opportunities to grow your skills and take on new challenges.

    Strong, Transparent Compensation & Benefits

    $19-25 per hour, based on experience and qualificationsGenerous annual performance bonusHealth, dental, and vision insurancePaid time off + paid sick time401(k) with company match

    We believe in fair, equitable pay that reflects your experience and impact.

    Show Us Your Excellence

    At Greenbrook Medical, excellence shows up in the details. Your resume is our first opportunity to understand your experience and it also reflects how you communicate, organize information, and approach your work.

    Please submit a polished resume that demonstrates professionalism and attention to detail. We consider both what you've done and how you present it, including clarity, formatting, grammar, and overall organization.

    Need inspiration? This resume template resource offers clean, professional layouts to help you get started: https://word.cloud.microsoft/create/en/resume-templates/

    You're also welcome to use AI tools to help refine your resume, improve clarity, and ensure your experience is represented professionally.

    We look forward to learning more about you and the impact you can make at Greenbrook.

    Our Selection Process

    Application → Initial interview → Skills/experience interview → Clinic visit + short values interview → References

    Equal Employment Opportunity and Commitment to Diversity

    At Greenbrook Medical, we believe the only way we accomplish our mission is by building the best team in healthcare. We do this through a culture of respect and belonging, ensuring our teammates feel cared for first and foremost.

    We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. We encourage all who share our mission to apply. Greenbrook Medical will provide reasonable accommodations during the recruitment process. If you need additional accommodations or assistance, do not hesitate to contact our People team at recruiting@greenbrookmedical.com.

    Read Less
  • Medical Assistant  

    - Spring Hill
    Job DescriptionJob DescriptionAbout UsGreenbrook Medical is building t... Read More
    Job DescriptionJob Description

    About Us

    Greenbrook Medical is building the new standard in primary care.

    We deliver high-touch, relationship-based care through neighborhood clinics, grounded in a simple belief: every senior deserves the kind of care we would want for our own families. Our model prioritizes time with patients, strong care coordination, and a personalized approach that improves outcomes while lowering total cost of care.

    We take full accountability for patient outcomes and overall cost of care, aligning clinical excellence with disciplined execution. That commitment shows up in our results, including a patient Net Promoter Score of 91, compared to 32 for typical healthcare organizations.

    Rooted in Tampa Bay and partnered with Tampa General Hospital, we are entering an exciting phase of growth. Backed by strong unit economics, experienced operators, and a proven playbook, we are looking for builders and operators who want to help scale a healthcare platform designed to deliver better care, better coordination, and better outcomes for seniors.

    About The Role

    As a Medical Assistant, you're the heart of every patient visit.

    From the moment a patient walks in, you set the tone, taking vitals, prepping them for their provider, and making sure they feel seen and cared for. All medical assistants are cross-trained across front office, back office, labs and referrals.

    You'll move between clinical and administrative work throughout the day: drawing blood, running EKGs, updating records, and coordinating follow-ups, keeping each visit flowing so providers can focus on care.

    This is hands-on, fast-paced, people-first work where your attention to detail directly shapes patient outcomes and experience. You'll report to the Center Manager, with room to take on more as we grow.

    Location: Spring Hill clinic (some local travel may be required to help cover other centers)

    Office Hours: Monday–Friday, 8am–5pm

    What You'll Do

    Own the patient visit, start to finish

    Take and record vitals, medical histories, and medication listsPrep patients for their exam so the provider can focus on care

    Handle the hands-on clinical work

    Administer medications, injections, and treatments as directed by the providerDraw blood and run basic lab testsPerform EKGs and PFTs

    Keep records and scheduling tight

    Document accurately in the EMR and keep patient records cleanCoordinate scheduling and follow-up appointments to keep care on trackAnswer patient questions promptly with concierge-level support

    Move as one care team

    Partner with providers and staff to create seamless patient experiencesPitch in to help cover other areas of the clinic when the team needs youBring a patient-first mindset while upholding our standards of care

    What Success Looks Like

    Patients are prepped and seen on time, with minimal waitRecords and documentation are accurate and complete before and after every visitStrong follow-up compliance that keeps patients on trackYou help sustain a clinic patient NPS of 90+Patient volume handled without dropping quality of care

    About You

    You bring:

    3+ years as a medical assistant, ideally in a primary care settingConfidence with vitals, blood draws, EKGs, and basic labsStrong communication skills that build trust with patients and teammatesThe ability to multitask and stay organized in a fast-paced clinicComposure and professionalism when things get busyBring genuine warmth and a concierge-level approach to senior careA mindset grounded in our core values of Heart, Excellence, Accountability, Resilience, and Teamwork

    You stand out if you:

    Are a Certified Medical Assistant (CMA)Speak both English and SpanishTake ownership and look for ways to make the clinic run better

    Why You'll Love Working Here

    Make An Impact Every Day

    Be part of a mission-driven team transforming primary care for seniors. Your work directly supports better outcomes, better coordination, and better experiences for some of the most vulnerable patients in healthcare.

    Work That Actually Matters

    We're not a volume-driven system, we're accountable for outcomes. That means your work directly contributes to quality care, patient satisfaction, and meaningful improvements in how healthcare is delivered.

    Build And Grow With Us

    We're building more than a company, we're building careers. As we expand, you'll have opportunities to grow your skills and take on new challenges.

    Strong, Transparent Compensation & Benefits

    $19-25 per hour, based on experience and qualificationsGenerous annual performance bonusHealth, dental, and vision insurancePaid time off + paid sick time401(k) with company match

    We believe in fair, equitable pay that reflects your experience and impact.

    Show Us Your Excellence

    At Greenbrook Medical, excellence shows up in the details. Your resume is our first opportunity to understand your experience and it also reflects how you communicate, organize information, and approach your work.

    Please submit a polished resume that demonstrates professionalism and attention to detail. We consider both what you've done and how you present it, including clarity, formatting, grammar, and overall organization.

    Need inspiration? This resume template resource offers clean, professional layouts to help you get started: https://word.cloud.microsoft/create/en/resume-templates/

    You're also welcome to use AI tools to help refine your resume, improve clarity, and ensure your experience is represented professionally.

    We look forward to learning more about you and the impact you can make at Greenbrook.

    Our Selection Process

    Application → Initial interview → Skills/experience interview → Clinic visit + short values interview → References

    Equal Employment Opportunity and Commitment to Diversity

    At Greenbrook Medical, we believe the only way we accomplish our mission is by building the best team in healthcare. We do this through a culture of respect and belonging, ensuring our teammates feel cared for first and foremost.

    We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. We encourage all who share our mission to apply. Greenbrook Medical will provide reasonable accommodations during the recruitment process. If you need additional accommodations or assistance, do not hesitate to contact our People team at recruiting@greenbrookmedical.com.

    Read Less
  • Senior Manager, Learning & Development  

    - Tampa
    Job DescriptionJob DescriptionAbout UsGreenbrook Medical is building t... Read More
    Job DescriptionJob Description

    About Us

    Greenbrook Medical is building the new standard in primary care. We deliver high-touch, relationship-based care through neighborhood clinics, grounded in a simple belief that every senior deserves the kind of care we would want for our own families. Our model emphasizes time with patients, coordination, and a personalized approach that improves outcomes while lowering total cost of care.

    We take full accountability for patient outcomes and overall cost of care, aligning clinical excellence with disciplined execution. The results speak for themselves, with a patient Net Promoter Score of 91 compared to 32 for typical healthcare organizations, reflecting our belief that happier patients are healthier patients.

    Rooted in Tampa Bay, our partnership with Tampa General Hospital has supported our growth as we expand across the region. Backed by strong unit economics, experienced operators, and a clear playbook, Greenbrook is entering its next phase of growth. We are looking for builders and operators who want to help scale a platform designed to deliver better care, better coordination, and better outcomes for seniors.

    About the Role

    As our Senior Manager, Learning & Development, you'll own the programs, systems, and execution that help our team members learn, grow, and deliver excellent care.

    You'll build and run the operational infrastructure behind our training programs and partner closely with our Head of L&D. Your job is to take well-scoped programs and own them end-to-end: design, build, deliver, iterate.

    This is a high-ownership, high-execution role. You're energized by building things that work, solving problems before they're handed to you, and seeing people succeed because of systems you put in place.

    Compensation

    Compensation: $105,000 annually with a generous performance bonus.

    At Greenbrook Medical, we value fair and equitable pay. Your salary within this range will be based on your relevant, transferable experience and professional achievements.

    Location: Tampa Bay Area, FL (hybrid role with several days per week working on-site in clinics)

    Key Responsibilities

    Onboarding & Training Delivery

    Coordinate and facilitate onboarding sessions for new hires across the organizationSupport hiring managers so every new hire feels prepared before their first dayKeep onboarding documentation organized and current in our systems (Notion)Improve the program over time: lead the discovery, build, and delivery of new sessions as Greenbrook Medical evolvesSupport our clinic-based Training & Enablement Leads in role specific learning experiences

    Program Design & Curriculum Development

    Own the design and delivery of core L&D programs Iterate and facilitate train-the-trainer programs for clinic-based Training & Enablement LeadsBuild video libraries, SOPs, and job aids in Notion so knowledge sharing is easy to use across the organizationGrow our training library; including building and improving programs like customer service training that reflect who we are and how we work

    Knowledge Management & People Enablement

    Keep people team resources well-organized and easy to find in NotionMake data-informed recommendations for how to use knowledge management to help our teams do their jobs betterSupport the setup and rollout of development plans in Lattice; track completion and partner with our HRBP on delivery

    Data and Continuous Improvement

    Partner with our HRBP to use data to inform and prioritize programs and learning experiences. Use data to make the case for what to build, change, or stopSupport setup and ongoing management of Lattice, including development plans, 1:1 tracking, and performance cycle logisticsPartner to identify and build out our learning management system

    What Success Looks Like

    ≥90% of new hires complete 90 day milestones on time (New hire onboarding completion rates and milestone sign-offs)≥80% of staff with an active, reviewed development plan in Lattice Grow following their first review cycle (Lattice engagement for growth and enablement initiatives)≥90% of managers holding bi-weekly 1:1s, tracked in LatticeTraining programs delivered, evaluated, and continuously improved using data-driven insights and program-specific success measures (e.g., surveys, performance outcomes, manager feedback, and other relevant metrics).

    Note: Metrics will evolve with the business needs, these are where we are focused right now

    About You

    Experience: 3-5 years of experience in learning and development, building programs, or adult learningExperience owning L&D operations in a fast-growing organization, including managing learning systems, documentation, stakeholder partnerships, and continuous improvement effortsEducation: Bachelor's degree required; Instructional Design / Adult Learning and performance certificate a plusSkills:Strong facilitation skills: comfortable leading sessions without a scriptInstructional design fluency: you know how adults learn and you design accordinglyData-literate: you use metrics to inform progress and make decisionsTool enthusiast: Notion, Lattice, or similar tools come naturally to youSelf-starter with ownership mindset: able to independently identify needs, move work forward, and operate effectively in a fast-changing environment without heavy directionOperational focus: You have an eye for managing the details of building and delivering learning programs, and know how to set up systems to support itYou manage up well: you keep stakeholders informed, flag issues early, and can articulate what you need to be successfulNot required, but a plus: Experience working in a service-oriented or healthcare environment.Values: You embody our core values of Heart, Excellence, Accountability, Resilience, and Teamwork.

    Why You Should be Excited

    Innovation: Be part of an innovative clinic setting the standard for senior-focused primary care. Work in a supportive, patient-first environment that values quality care.Impact: Be part of a mission-driven team focused on transforming healthcare for underserved seniors.Growth: We're building more than a company - we're building careers. As we grow, we're creating meaningful opportunities for you to expand your skills, take on new challenges, and shape your path forward.Compensation & Benefits: Competitive base salary and performance-based bonus, paid time off, health, dental and vision benefits, and 401K with a company match.

    Our Selection Process

    Our selection process typically includes an online application, initial interview, second round interview, values interview, case study panel interview and reference check.

    Equal Employment Opportunity and Commitment to Diversity

    At Greenbrook Medical, we believe the only way we accomplish our mission is by building the best team in healthcare. We do this through a culture of respect and belonging, ensuring our teammates feel cared for first and foremost.

    We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. We encourage all who share our mission to apply. Greenbrook Medical will provide reasonable accommodations during the recruitment process. If you need additional accommodations or assistance, do not hesitate to contact our People team at recruiting@greenbrookmedical.com.

    Read Less
  • Senior Onboarding Manager  

    - Tampa
    Job DescriptionJob DescriptionAbout UsGreenbrook Medical is building t... Read More
    Job DescriptionJob Description

    About Us

    Greenbrook Medical is building the new standard in primary care. We deliver high-touch, relationship-based care through neighborhood clinics, grounded in a simple belief that every senior deserves the kind of care we would want for our own families. Our model emphasizes time with patients, coordination, and a personalized approach that improves outcomes while lowering total cost of care.

    We take full accountability for patient outcomes and overall cost of care, aligning clinical excellence with disciplined execution. The results speak for themselves, with a patient Net Promoter Score of 91 compared to 32 for typical healthcare organizations, reflecting our belief that happier patients are healthier patients.

    Rooted in Tampa Bay, our partnership with Tampa General Hospital has supported our growth as we expand across the region. Backed by strong unit economics, experienced operators, and a clear playbook, Greenbrook is entering its next phase of growth. We are looking for builders and operators who want to help scale a platform designed to deliver better care, better coordination, and better outcomes for seniors.

    About the Role

    Every patient who joins Greenbrook passes through this function. Your team is often the first human touchpoint after someone expresses interest — and how they show up matters. Building rapport quickly, navigating objections with empathy, and making the process feel smooth and personal is what turns interest into commitment. As Onboarding Manager, you'll lead that team and own the systems, playbooks, and people that make it happen at scale. As the number of clinics grows, this role is what keeps conversion quality and speed from slipping under pressure. You'll manage and develop a team of onboarding specialists and report directly to the VP of Growth, Population Health & Operations.

    Compensation

    Compensation range: $75,000–$90,000, with a generous performance bonus
    At Greenbrook Medical, we value fair and equitable pay. Your salary within this range will be based on your relevant, transferable experience and professional achievements.

    Location: Hybrid in the Tampa Bay, FL area

    Key Responsibilities

    Lead and Develop the Team

    Manage and develop a team of 3+ onboarding specialists: set priorities, monitor workload, and maintain quality as volume and locations growCoach the team on the patient-facing skills that drive conversion: building rapport quickly, handling objections with empathy, and making every interaction feel like the start of a relationship, not a transactionConduct regular conversation audits and coaching sessions; hold the team to clear quality standards and track improvement over timeScale the team as our footprint and patient volumes expand

    Own the Onboarding Workflow

    Own the end-to-end workflow from qualified lead to enrolled patient to successful new patient visit: scheduling, eligibility verification, PCP assignment, and new patient visit completionMaintain the onboarding playbook as a living document; update as workflows and payer configurations evolve and ensure the team is trained to standardIdentify workflow bottlenecks and design solutions to improve conversion rate and top of funnel volume

    Drive Performance

    Track specialist-level results against the monthly new patient visit completion target; identify gaps and hold the team accountableOwn commission tracking: accurate calculations, records by referral source, and timely payment coordinationThink actively about top-of-funnel growth: onboarding sits closest to the moment patients say yes — bring that perspective to the growth team and deploy onboarding resources to support marketing and broker efforts where it makes sense

    Accountabilities

    Patient Growth: Drive total HMO patient count to target by converting qualified leads into enrolled, engaged patients; owned jointly with the VP of Growth.New Patient Visit Rate: Maintain new patient visit completion within 30 and 60 days each month, tracked at the specialist level.

    About You

    Experience:3–5+ years managing a frontline team in patient access, enrollment, onboarding, or a comparable high-volume intake function in healthcareFamiliarity with payer eligibility, PCP assignment workflows, or Medicare Advantage operations is a strong plusEducation: Bachelors degree requiredSkills:Strong process orientation: you build playbooks, not just run them
    Comfortable with data: tracking conversion metrics, identifying specialist-level performance gaps, and using reporting to drive coaching
    High standards for quality and consistency, paired with the coaching instinct to develop people and hold them accountable
    Naturally empathetic communicator: your team is the face of Greenbrook to every prospective patient — you set the standard for how to build rapport quickly, navigate objections with care, and make the process feel personal rather than transactional
    Comfortable working across systems and tools: EHR platforms, CRM or tracking tools — you don't need to be technical, but you need to get fluent fastValues: You embody our core values of Heart, Excellence, Accountability, Resilience, and Teamwork.

    Why You Should be Excited

    Innovation: Be part of an innovative clinic setting the standard for senior-focused primary care. Work in a supportive, patient-first environment that values quality care.Impact: Be part of a mission-driven team focused on transforming healthcare for underserved seniors.Growth: We're building more than a company - we're building careers. As we grow, we're creating meaningful opportunities for you to expand your skills, take on new challenges, and shape your path forward.Compensation & Benefits: Competitive base compensation and generous performance bonus, paid time off, health, dental and vision benefits, and 401K with a company match.

    Our Selection Process

    Our selection process typically includes an online application, initial interview, second round interview, values interview, and reference check.

    Equal Employment Opportunity and Commitment to Diversity

    At Greenbrook Medical, we believe the only way we accomplish our mission is by building the best team in healthcare. We do this through a culture of respect and belonging, ensuring our teammates feel cared for first and foremost.

    We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. We encourage all who share our mission to apply. Greenbrook Medical will provide reasonable accommodations during the recruitment process. If you need additional accommodations or assistance, do not hesitate to contact our People team at recruiting@greenbrookmedical.com.

    Read Less
  • Job DescriptionJob DescriptionWe have 2 job postings for this role. On... Read More
    Job DescriptionJob Description

    We have 2 job postings for this role. One is based in the North region (Pasco/Hernando/Citrus counties), another in the South region (Hillsborough/Pinellas counties). Please apply to only one.

    About Us

    Greenbrook Medical is building the new standard in primary care. We deliver high-touch, relationship-based care through neighborhood clinics, grounded in a simple belief that every senior deserves the kind of care we would want for our own families. Our model emphasizes time with patients, coordination, and a personalized approach that improves outcomes while lowering total cost of care.

    We take full accountability for patient outcomes and overall cost of care, aligning clinical excellence with disciplined execution. The results speak for themselves, with a patient Net Promoter Score of 91 compared to 32 for typical healthcare organizations, reflecting our belief that happier patients are healthier patients.

    Rooted in Tampa Bay, our partnership with Tampa General Hospital has supported our growth as we expand across the region. Backed by strong unit economics, experienced operators, and a clear playbook, Greenbrook is entering its next phase of growth. We are looking for builders and operators who want to help scale a platform designed to deliver better care, better coordination, and better outcomes for seniors.

    About the Role

    We are seeking a Broker Relations Liaison to maintain and develop our broker network and sales channels in the northern Greater Tampa Bay area. In this role you will be responsible for networking, outreach, and quarterbacking of the placement of our strategic broker partnerships to our existing clinics, as well as kickstarting strategy implementations at new locations in the territory.

    In this position, you will have the opportunity to shape the strategy for brand awareness, and drive the metrics and leading indicators that ensure excellence in all aspects. Leveraging our partnership with Tampa Bay General Hospital, you will maximize our community presence and help us to continue our mission in providing the best healthcare in Greater Tampa Bay.

    Compensation

    Compensation range: $62,000-$73,000 base compensation with generous bonus and commission.

    At Greenbrook Medical, we value fair and equitable pay. Your salary within this range will be based on your relevant, transferable experience and professional achievements.

    Working Hours: This role requires non-traditional work hours often, such as evenings and weekends.

    Location: Hybrid and must be located in Pasco or Hernando County and willing to commute around the geography of our clinics in the area.

    Key Responsibilities

    Broker Relationship Management: Work alongside our broker partners to establish and maintain relationships with brokers and agency partners.Broker Education & Training: Conduct educational sessions, workshops, and webinars to inform brokers about the organizational updates and changes. Support Broker Sales & Referral Activity: Collaborate with brokers on strategic initiatives to increase patient referrals and expand the company's presence in the senior healthcare market.Community Outreach & Event Coordination: Plan and execute broker-focused events, such as appreciation luncheons, informational sessions, and joint community outreach activities. Compliance and Regulatory Adherence: Ensure all broker interactions and educational activities comply with Medicare regulations and company policy.Increase Brand Recognition: Work closely with broker and payor partners to maximize the reach of the Greenbrook Medical and TGH Senior Center brands.Activity Tracking and Follow-through: Document broker interactions, referral activity, and event outcomes in HubSpot, and follow through on commitments made to broker partners.

    Accountabilities

    Broker Referral Volume: Responsible for broker-sourced patient referrals in your assigned region.Broker Engagement & Relationship Depth: Maintain an active book of broker and FMO relationships, including key strategic partners. Cultivate depth across the network through consistent outreach, education, and follow-through.Data Quality: Maintain accurate and current records of broker activity to provide visibility into channel performance and inform strategic decisions. Strategic Feedback: Surface field observations — broker objections, competitive intelligence, market dynamics, event performance — to inform campaign strategy, materials, and territory planning.

    About You

    Experience: Experience in field sales and network marketing. Ideally someone who has experience maintaining and maximizing strategic partnerships that build sales leads.Education: Bachelor's degree not required but highly recommended.Skills:Strategic thinker with the ability to solve complex problems, make smart trade-offs, and provide actionable feedback.Exceptional communication skills, both written and verbal, as well as strong EQ with diverse stakeholders (e.g. FMO leadership, brokers, patients, payor partners, and community leaders).Ability to work independently in a remote-first environment with high levels of energy, hustle, and drive.Navigating technology tools (Google Suite, Zoom, Hubspot or other CRM tools)Values: You embody our core values of Heart, Excellence, Accountability, Resilience, and Teamwork.

    Why You Should be Excited

    Innovation: Rare opportunity to be at the forefront of healthcare innovation, helping to build and refine the first health system joint venture model in MA primary care.Impact: Join a mission-driven, high-energy team dedicated to transforming the healthcare experience for underserved seniors whose medical needs have been historically unmet.Compensation: Competitive base salary and performance-based bonus, commission, paid time off, health, dental and vision benefits, and 401K with a company match.

    Our Selection Process

    Our selection process typically includes an online application, initial interview, second round interview, in-depth interview, and reference check.

    Equal Employment Opportunity and Commitment to Diversity

    At Greenbrook Medical, we believe the only way we accomplish our mission is by building the best team in healthcare. We do this through a culture of respect and belonging, ensuring our teammates feel cared for first and foremost.

    We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. We encourage all who share our mission to apply. Greenbrook Medical will provide reasonable accommodations during the recruitment process. If you need additional accommodations or assistance, do not hesitate to contact our People team at recruiting@greenbrookmedical.com.

    Read Less
  • Job DescriptionJob DescriptionWe have 2 job postings for this role. On... Read More
    Job DescriptionJob Description

    We have 2 job postings for this role. One is based in the North region (Pasco/Hernando/Citrus counties), another in the South region (Hillsborough/Pinellas counties). Please apply to only one.

    About Us

    At Greenbrook Medical, we believe seniors deserve more from the healthcare system — more time, more care, more coordination, and more heart. We provide high-touch, relationship-based primary care to seniors, built around one simple idea: deliver the kind of care we'd want for our own parents.

    Founded by two brothers inspired by their father's pioneering work in Medicare Advantage, Greenbrook is deeply personal and proudly modern. We quarterback our patients through their healthcare journey, making sure they're never alone in a complex system. Our model is designed around patient outcomes, not volume — and it's working. Our patient Net Promoter Score is 91 (compared to 32 for typical healthcare organizations), proving that happier patients really do become healthier patients.

    With roots in Tampa Bay and a partnership with Tampa General Hospital, we're growing thoughtfully to bring our model to more communities. Our team is the heart of it all: mission-driven, values-oriented, and relentlessly committed to taking the best care of our patients.

    About the Role

    The Community Outreach Coordinator makes Greenbrook's community presence in the Greater Tampa Bay area happen — running the day-to-day logistics and execution that bring our outreach strategy to life. Partnering with the Broker Relations Liaisons (BRLs) in your region, you will own the logistics that bring our community strategy to life — booking venues, coordinating materials, managing setup and teardown, coordinating community sponsorships, and running follow-up — so every touchpoint with brokers, FMOs, community partners, and seniors is professional, well-prepared, and on-brand.

    You'll run a steady cadence of community touchpoints across your region, own the calendar, and keep activity moving when things slow down. You'll make sure every event we run is tracked, measured, and tied back to results — and help us refine the playbook as we go.

    The BRLs build relationships with brokers and FMOs. You handle the planning, coordination, and follow-through that bring those relationships to life. This role is ideal for someone early in their career who is highly organized, outgoing, energetic, hands-on, and excited to help build the playbook for a fast-growing healthcare company from the ground up.

    Location: Hybrid in Pasco/Hernando/Citrus counties, with significant in-region travel for events (evenings and occasional weekends required).

    Compensation

    Compensation range: $50,000-$60,000 base compensation with a generous performance bonus.

    At Greenbrook Medical, we value fair and equitable pay. Your salary within this range will be based on your relevant, transferable experience and professional achievements.

    Working Hours

    This role requires non-traditional work hours often, such as evenings and weekends.

    Reports to: Director of Market Growth

    Key Responsibilities

    Event Logistics & Execution

    Own end-to-end logistics for all community touchpoints in your region: venue booking, scheduling, permits, AV, food and beverage, materials, signage, setup, and teardown.Coordinate directly with venue partners, FMO contacts, broker offices, and community hosts to confirm details ahead of every event.Be on-site for events to manage setup, troubleshoot in real time, and ensure each touchpoint reflects the Greenbrook brand.Manage post-event follow-up: thank-yous, lead handoff to the BRLs, and feedback capture.

    Calendar & Tabletop Marketing

    Build and maintain the regional events calendar, ensuring consistent, high-quality activity week over week.Identify and develop tabletop opportunities at pharmacies, community centers, senior-serving businesses, and other high-foot-traffic venues to keep activity steady.Maintain a strong working list of community partners and venues so we can activate quickly when opportunities arise.

    Materials & Brand Consistency

    Manage inventory of event materials: collateral, giveaways, signage, tablecloths, banners, sign-in tools.Coordinate with marketing on refreshes and reprints.Ensure every event presents Greenbrook Medical and the Tampa General Hospital partnership consistently and professionally.

    Tracking & Reporting

    Log every event in HubSpot with the details needed to measure outcomes: type, location, attendance, leads generated, and follow-up status.Provide regular updates to the Director of Market Growth on activity, outcomes, and what's coming up.Surface patterns — what's working, what isn't, where there are gaps — so we can keep refining the playbook.

    Partnership with the BRL Team

    Work side-by-side with the Broker Relations Liaison(s) in your region as true partners — they lead on broker and FMO relationships, you lead on the logistics and execution that make those relationships scale.Anticipate the operational needs behind broker meetings, appreciation events, and joint outreach so BRLs can stay focused on relationship-building.Share intel both ways: what you're seeing in the field, what's coming up on the calendar, and what each BRL needs from you to be effective.

    Accountabilities

    Cadence: Maintain consistent, high-quality community presence across your region at the cadence set by the Director of Market Growth.Execution: Every event runs on time, on budget, and on-brand.Tracking: 100% of touchpoints logged in HubSpot within 24 hours of the event, with attendance and lead data captured.Pipeline impact: Events your region runs generate measurable broker engagement and patient referrals, tracked through HubSpot.Coverage: Calendar gaps are filled with proactive tabletop activity, not left empty.

    About You

    Experience

    1–3 years of experience in events, field marketing, community outreach, hospitality, or a related operational role.Bachelor's degree is not required but a plus.Event coordination, hospitality, service industry, or community outreach experience is helpful; healthcare or senior services background is a plus but not required.Comfort with a CRM (HubSpot a plus); we will train you on our specific setup.

    Skills

    Exceptional organization and follow-through. You can run multiple events at different stages of planning without dropping the ball.Hands-on and willing to do whatever it takes — that includes loading a car with materials, setting up a tabletop in 90-degree heat, and breaking down at the end of a long evening.Strong written and verbal communication; comfortable representing Greenbrook to broker offices, venue partners, and seniors in the community.Resourceful problem-solver — when the AV doesn't work or a venue cancels, you find a fix.Comfortable working independently in the field and using your judgment.

    Traits We Value

    Ownership: You treat your region like it's yours to build.Hustle: This role requires energy, stamina, and a willingness to be in the field consistently.Detail orientation: You sweat the small stuff because the small stuff is what makes events feel professional.Coachability: You welcome feedback and want to grow.Values: You embody our core values of Heart, Excellence, Accountability, Resilience, and Teamwork.

    Why You Should be Excited

    Innovation: Be part of an innovative clinic setting the standard for senior-focused primary care. Work in a supportive, patient-first environment that values quality care.Impact: Be part of a mission-driven team focused on transforming healthcare for underserved seniors.Growth: We're building more than a company — we're building careers. As we grow, we're creating meaningful opportunities for you to expand your skills, take on new challenges, and shape your path forward.Compensation & Benefits: Competitive base salary, performance-based bonus tied to event execution and regional outcomes, paid time off, health, dental and vision benefits, and 401K with a company match.

    Our Selection Process

    Our selection process typically includes an online application, initial interview, second round interview with a practical exercise, values interview, and reference check.

    Equal Employment Opportunity and Commitment to Diversity

    At Greenbrook Medical, we believe the only way we accomplish our mission is by building the best team in healthcare. We do this through a culture of respect and belonging, ensuring our teammates feel cared for first and foremost.

    We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. We encourage all who share our mission to apply. Greenbrook Medical will provide reasonable accommodations during the recruitment process. If you need additional accommodations or assistance, do not hesitate to contact our People team at recruiting@greenbrookmedical.com.

    Read Less
  • Job DescriptionJob DescriptionWe have 2 job postings for this role. On... Read More
    Job DescriptionJob Description

    We have 2 job postings for this role. One is based in the North region (Pasco/Hernando/Citrus counties), another in the South region (Hillsborough/Pinellas counties). Please apply to only one.

    About Us

    At Greenbrook Medical, we believe seniors deserve more from the healthcare system — more time, more care, more coordination, and more heart. We provide high-touch, relationship-based primary care to seniors, built around one simple idea: deliver the kind of care we'd want for our own parents.

    Founded by two brothers inspired by their father's pioneering work in Medicare Advantage, Greenbrook is deeply personal and proudly modern. We quarterback our patients through their healthcare journey, making sure they're never alone in a complex system. Our model is designed around patient outcomes, not volume — and it's working. Our patient Net Promoter Score is 91 (compared to 32 for typical healthcare organizations), proving that happier patients really do become healthier patients.

    With roots in Tampa Bay and a partnership with Tampa General Hospital, we're growing thoughtfully to bring our model to more communities. Our team is the heart of it all: mission-driven, values-oriented, and relentlessly committed to taking the best care of our patients.

    About the Role

    The Community Outreach Coordinator makes Greenbrook's community presence in the Greater Tampa Bay area happen — running the day-to-day logistics and execution that bring our outreach strategy to life. Partnering with the Broker Relations Liaisons (BRLs) in your region, you will own the logistics that bring our community strategy to life — booking venues, coordinating materials, managing setup and teardown, coordinating community sponsorships, and running follow-up — so every touchpoint with brokers, FMOs, community partners, and seniors is professional, well-prepared, and on-brand.

    You'll run a steady cadence of community touchpoints across your region, own the calendar, and keep activity moving when things slow down. You'll make sure every event we run is tracked, measured, and tied back to results — and help us refine the playbook as we go.

    The BRLs build relationships with brokers and FMOs. You handle the planning, coordination, and follow-through that bring those relationships to life. This role is ideal for someone early in their career who is highly organized, outgoing, energetic, hands-on, and excited to help build the playbook for a fast-growing healthcare company from the ground up.

    Location: Hybrid in Hillsborough county, with significant in-region travel for events (evenings and occasional weekends required).

    Compensation

    Compensation range: $50,000-$60,000 base compensation with a generous performance bonus.

    At Greenbrook Medical, we value fair and equitable pay. Your salary within this range will be based on your relevant, transferable experience and professional achievements.

    Working Hours

    This role requires non-traditional work hours often, such as evenings and weekends.

    Reports to: Director of Market Growth

    Key Responsibilities

    Event Logistics & Execution

    Own end-to-end logistics for all community touchpoints in your region: venue booking, scheduling, permits, AV, food and beverage, materials, signage, setup, and teardown.Coordinate directly with venue partners, FMO contacts, broker offices, and community hosts to confirm details ahead of every event.Be on-site for events to manage setup, troubleshoot in real time, and ensure each touchpoint reflects the Greenbrook brand.Manage post-event follow-up: thank-yous, lead handoff to the BRLs, and feedback capture.

    Calendar & Tabletop Marketing

    Build and maintain the regional events calendar, ensuring consistent, high-quality activity week over week.Identify and develop tabletop opportunities at pharmacies, community centers, senior-serving businesses, and other high-foot-traffic venues to keep activity steady.Maintain a strong working list of community partners and venues so we can activate quickly when opportunities arise.

    Materials & Brand Consistency

    Manage inventory of event materials: collateral, giveaways, signage, tablecloths, banners, sign-in tools.Coordinate with marketing on refreshes and reprints.Ensure every event presents Greenbrook Medical and the Tampa General Hospital partnership consistently and professionally.

    Tracking & Reporting

    Log every event in HubSpot with the details needed to measure outcomes: type, location, attendance, leads generated, and follow-up status.Provide regular updates to the Director of Market Growth on activity, outcomes, and what's coming up.Surface patterns — what's working, what isn't, where there are gaps — so we can keep refining the playbook.

    Partnership with the BRL Team

    Work side-by-side with the Broker Relations Liaison(s) in your region as true partners — they lead on broker and FMO relationships, you lead on the logistics and execution that make those relationships scale.Anticipate the operational needs behind broker meetings, appreciation events, and joint outreach so BRLs can stay focused on relationship-building.Share intel both ways: what you're seeing in the field, what's coming up on the calendar, and what each BRL needs from you to be effective.

    Accountabilities

    Cadence: Maintain consistent, high-quality community presence across your region at the cadence set by the Director of Market Growth.Execution: Every event runs on time, on budget, and on-brand.Tracking: 100% of touchpoints logged in HubSpot within 24 hours of the event, with attendance and lead data captured.Pipeline impact: Events your region runs generate measurable broker engagement and patient referrals, tracked through HubSpot.Coverage: Calendar gaps are filled with proactive tabletop activity, not left empty.

    About You

    Experience

    1–3 years of experience in events, field marketing, community outreach, hospitality, or a related operational role.Bachelor's degree is not required but a plus.Event coordination, hospitality, service industry, or community outreach experience is helpful; healthcare or senior services background is a plus but not required.Comfort with a CRM (HubSpot a plus); we will train you on our specific setup.

    Skills

    Exceptional organization and follow-through. You can run multiple events at different stages of planning without dropping the ball.Hands-on and willing to do whatever it takes — that includes loading a car with materials, setting up a tabletop in 90-degree heat, and breaking down at the end of a long evening.Strong written and verbal communication; comfortable representing Greenbrook to broker offices, venue partners, and seniors in the community.Resourceful problem-solver — when the AV doesn't work or a venue cancels, you find a fix.Comfortable working independently in the field and using your judgment.

    Traits We Value

    Ownership: You treat your region like it's yours to build.Hustle: This role requires energy, stamina, and a willingness to be in the field consistently.Detail orientation: You sweat the small stuff because the small stuff is what makes events feel professional.Coachability: You welcome feedback and want to grow.Values: You embody our core values of Heart, Excellence, Accountability, Resilience, and Teamwork.

    Why You Should be Excited

    Innovation: Be part of an innovative clinic setting the standard for senior-focused primary care. Work in a supportive, patient-first environment that values quality care.Impact: Be part of a mission-driven team focused on transforming healthcare for underserved seniors.Growth: We're building more than a company — we're building careers. As we grow, we're creating meaningful opportunities for you to expand your skills, take on new challenges, and shape your path forward.Compensation & Benefits: Competitive base salary, performance-based bonus tied to event execution and regional outcomes, paid time off, health, dental and vision benefits, and 401K with a company match.

    Our Selection Process

    Our selection process typically includes an online application, initial interview, second round interview with a practical exercise, values interview, and reference check.

    Equal Employment Opportunity and Commitment to Diversity

    At Greenbrook Medical, we believe the only way we accomplish our mission is by building the best team in healthcare. We do this through a culture of respect and belonging, ensuring our teammates feel cared for first and foremost.

    We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. We encourage all who share our mission to apply. Greenbrook Medical will provide reasonable accommodations during the recruitment process. If you need additional accommodations or assistance, do not hesitate to contact our People team at recruiting@greenbrookmedical.com.

    Read Less
  • Controller  

    - New York
    Job DescriptionJob DescriptionAbout UsGreenbrook Medical is building t... Read More
    Job DescriptionJob Description

    About Us

    Greenbrook Medical is building the new standard in primary care. We deliver high-touch, relationship-based care through neighborhood clinics, grounded in a simple belief that every senior deserves the kind of care we would want for our own families. Our model emphasizes time with patients, coordination, and a personalized approach that improves outcomes while lowering total cost of care.

    We take full accountability for patient outcomes and overall cost of care, aligning clinical excellence with disciplined execution. The results speak for themselves, with a patient Net Promoter Score of 91 compared to 32 for typical healthcare organizations, reflecting our belief that happier patients are healthier patients.

    Rooted in Tampa Bay, our partnership with Tampa General Hospital has supported our growth as we expand across the region. Backed by strong unit economics, experienced operators, and a clear playbook, Greenbrook is entering its next phase of growth. We are looking for builders and operators who want to help scale a platform designed to deliver better care, better coordination, and better outcomes for seniors.

    About the Role

    As our Controller, you will be the financial backbone of a fast-scaling, multi-clinic healthcare organization. This is a hands-on leadership role where you will build and own the accounting and financial operations infrastructure that supports everything we do in the field. You will report to our Vice President of Finance, serving as a trusted partner responsible for ensuring financial accuracy, operational control, and scalable systems as we expand.

    This is not a back-office reporting role, it is a build-and-scale leadership role. You will upgrade and build upon the financial foundation that allows our clinicians, operators, and leaders to move faster with confidence. You will also work closely with our VP of Finance to ensure seamless alignment between financial strategy and operational execution, but your core focus is building a world-class financial operating system.

    If you enjoy bringing order to complexity, building systems that last, and making sure every dollar in a growing organization is accounted for and well-managed, this role is for you.

    Location: New York City strongly preferred (Hybrid). Open to remote candidates in FL, VA, NY, NJ MO or TX.

    Key Responsibilities

    Financial Operations & Accounting Oversight

    Own monthly close processEnsure accuracy of financial statements, reconciliations, and reporting integrity.Manage external accounting relationships and improve close timelines, accuracy, and automation.Maintain internal controls, audit readiness, and financial compliance.

    Bookkeeping & Tax Management

    Oversee bookkeeping accuracy, chart of accounts structure, and financial record integrity.Manage tax preparation workflow (in partnership with external tax providers).Ensure timely filing of required state and federal obligations.

    Spend Management & Financial Controls

    Own operational spend governance:Budget tracking and enforcementHiring plan / headcount planCredit card provisioning, controls, and policiesVendor onboarding and managementReceipt tracking and expense complianceImplement cost control processes and improve financial discipline across teams.

    Financial Operations

    Ensure accuracy and compliance of payroll processing, benefits administration, state tax filings, corporate insurance administrationServe as an operational control point for vendor-managed financial/HR processes.

    Managed Care Financial Operations

    Risk Contract Financial Operations Contestations (submission, tracking, resolution)Cost reallocations (accuracy, submission, follow-up)Stop-loss administration (monitoring, submissions, recovery tracking)Reserve fund tracking and reconciliationMaintain operational dashboards for risk contract activity and financial exposure.Track claims requiring correction, escalation, or reallocation.Ensure timely submission and follow-up on payer disputes and recoveries.Maintain structured logs of contestations, recoveries, and resolution outcomes.Managed Care Reporting & Data IntegrityProduce recurring operational reports on: claims trends, stop-loss exposure and recoveries, financial variances in risk contractsEnsure data accuracy feeding into FP&A models.Own day-to-day execution and tracking of:Claims, Recoveries & Payer Operations:Incentive & Bonus Administration: Administer metrics bonuses and commission calculations.HEDIS & Revenue Operations Support: Track HEDIS-related revenue inputs and payment confirmations. Identify variances between expected vs actual payer payments. Coordinate with clinical and revenue teams to ensure accurate reporting.

    FP&A

    Build and maintain annual and rolling budgets in partnership with the VP Finance and CEOOwn reporting and analysis of Budget vs Actual performance, including variance tracking and narrative insightsDevelop and maintain core business performance models to support decision-making (e.g., CAC, panel growth curves, panel J-curves, site ramp economics)Support scenario planning and sensitivity analyses to inform growth, hiring, and capital allocation decisions

    Accountabilities

    Accuracy and timeliness of monthly financial closeIntegrity of managed care operational financial dataEffective execution of spend controls and complianceTimely recovery of stop-loss, contestations, and reallocation fundsReliable execution of payroll, benefits, and tax operational oversight (via vendors)Ensure accurate, timely, and consistent FP&A reporting that enables leadership to understand performance against plan and make informed operating decisions.

    About You

    Experience: 8-12 years of accounting and financial operations experience across corporate or multi-entity environments.3-5 years owning or leading core accounting functions such as close, reporting, audits, and reconciliations.Experience managing outsourced finance functions (bookkeeping, payroll, tax, benefits) in a structured environment.Exposure to healthcare, MSO, or value-based care environments is helpful but not required.Experience building scalable finance processes in a startup or high-growth company preferred.Skills:Strong technical accounting capability (close process, reconciliations, financial reporting accuracy).Operational rigor in building systems, controls, and repeatable processes.Ability to manage vendors and outsourced partners with clear accountability.High attention to detail with strong execution discipline in deadlines and compliance.Comfortable working in structured ambiguity and creating order from evolving processes.Clear communication with internal stakeholders on financial reporting and spend discipline.Values: You embody our core values of Heart, Excellence, Accountability, Resilience, and Teamwork.

    Why You Should be Excited

    Innovation: Be part of an innovative clinic setting the standard for senior-focused primary care. Work in a supportive, patient-first environment that values quality care.Impact: Be part of a mission-driven team focused on transforming healthcare for underserved seniors.Growth: We're building more than a company - we're building careers. As we grow, we're creating meaningful opportunities for you to expand your skills, take on new challenges, and shape your path forward.Compensation & Benefits: Competitive base salary and performance-based bonus, paid time off, health, dental and vision benefits, and 401K with a company match.

    Our Selection Process

    Our selection process typically includes an online application, initial interview, second round interview, values interview, case study + interview, and reference check.

    Equal Employment Opportunity and Commitment to Diversity

    At Greenbrook Medical, we believe the only way we accomplish our mission is by building the best team in healthcare. We do this through a culture of respect and belonging, ensuring our teammates feel cared for first and foremost.

    We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. We encourage all who share our mission to apply. Greenbrook Medical will provide reasonable accommodations during the recruitment process. If you need additional accommodations or assistance, do not hesitate to contact our People team at recruiting@greenbrookmedical.com.

    Read Less
  • Director of Value-Based Care Pharmacy  

    - Tampa
    Job DescriptionJob DescriptionAbout UsGreenbrook Medical is building t... Read More
    Job DescriptionJob DescriptionAbout Us

    Greenbrook Medical is building the new standard in primary care. We deliver high-touch, relationship-based care through neighborhood clinics, grounded in a simple belief that every senior deserves the kind of care we would want for our own families. Our model emphasizes time with patients, coordination, and a personalized approach that improves outcomes while lowering total cost of care.

    We take full accountability for patient outcomes and overall cost of care, aligning clinical excellence with disciplined execution. The results speak for themselves, with a patient Net Promoter Score of 91 compared to 32 for typical healthcare organizations, reflecting our belief that happier patients are healthier patients.

    Rooted in Tampa Bay, our partnership with Tampa General Hospital has supported our growth as we expand across the region. Backed by strong unit economics, experienced operators, and a clear playbook, Greenbrook is entering its next phase of growth. We are looking for builders and operators who want to help scale a platform designed to deliver better care, better coordination, and better outcomes for seniors.

    About the Role

    We're seeking a visionary Director of Value-Based Care Pharmacy to build our pharmacy program from the ground up. This is a rare opportunity to architect the entire clinical pharmacy infrastructure for a rapidly growing senior-focused primary care organization — from formulary strategy and Part D cost optimization to HEDIS quality improvement and provider education.

    As our first pharmacy leader, you'll collaborate with the Chief Medical Officer and physician teams to design the strategic roadmap for medication management across our expanding network (currently 4 clinics. You'll work closely with clinical leadership to establish collaborative practice agreements, build strong provider relationships, and create the systems that will drive significant cost savings while dramatically improving patient outcomes. Operating under collaborative practice agreements, you will directly influence medication therapy, optimize clinical outcomes, and reduce total cost of care through evidence-based, protocol-driven interventions.

    Reporting to our Chief Medical Officer, this role balances strategic thinking with hands-on building — perfect for an entrepreneurial pharmacist who thrives in startup environments and wants to see the direct impact of their work. You'll visit each clinic monthly to provide direct patient care for complex chronic diseases, while simultaneously developing the analytics, workflows, and team structure that will scale as we grow.

    This role is ~30% clinical, ~40% program building, and ~30% strategic/analytics.

    Compensation range: $170,000-$180,000 annually with a generous performance bonus.

    At Greenbrook Medical, we value fair and equitable pay. Your salary within this range will be based on your relevant, transferable experience and professional achievements.

    Location: Tampa Bay area. This position requires regular in-person presence at clinic locations (at least monthly visits to each clinic).

    Office Hours: Monday-Friday, standard business hours with flexibility for clinic schedules.

    Key Responsibilities

    Pharmacy Strategy & Program Build

    Build and lead pharmacy program infrastructure from the ground up, including formulary development, medication management protocols, and clinical workflowsDrive Part D and Part B cost optimization through therapeutic alternatives, formulary compliance, and patient assistance programsOwn pharmacy-related HEDIS quality measures and medication adherence improvement initiativesRepresent pharmacy at insurance partner meetings and contribute to managed care strategy

    Clinical Care & Medication Management

    Provide direct patient care for complex chronic disease management under collaborative practice agreementsConduct comprehensive medication reviews evaluating safety, efficacy, cost, side effects, and barriers to adherence, particularly for high-risk and polypharmacy patientsReduce polypharmacy and improve medication adherence through targeted interventions aligned with value-based care goalsManage chronic diseases (e.g., diabetes, hypertension, anticoagulation, heart failure) through proactive medication optimization and monitoringOrder, interpret, and apply laboratory results to guide medication therapy decisions and ensure safety and effectiveness

    Care Coordination & Provider Enablement

    Improve transitions of care by identifying and resolving medication discrepancies post-discharge and reducing avoidable readmissionsPartner with care teams to ensure seamless coordination between primary care, specialists, and pharmacy servicesDevelop and deliver provider education programs on medication optimization and value-based care strategies

    Analytics, Performance & Impact

    Build analytics dashboards and reporting systems to track program impact, cost savings, and ROIUse data to identify opportunities to improve adherence, reduce cost, and elevate clinical outcomes

    Field Leadership

    Visit clinic locations regularly for in-person provider engagement and patient careDevelop and mentor future clinical pharmacy team members, with the opportunity to build and lead a team as the organization scales

    AccountabilitiesFinancial Performance: Part D cost reduction, formulary compliance optimization, and PAP savings generationQuality Metrics: High-star HEDIS ratings on pharmacy measures and improved medication adherence ratesProgram Development: Timely launch of core pharmacy programs including formulary, PAP, HEDIS tracking, and provider educationProvider Engagement: Strong provider satisfaction scores and high engagement with pharmacy education programsAbout YouEducation & Licensure: Doctor of Pharmacy (PharmD) degree and active Florida pharmacist license in good standingTraining: PGY1 Pharmacy Residency (required); PGY2 Ambulatory Care Residency (preferred)Certification: Board Certified Ambulatory Care Pharmacist (BCACP) preferredExperience: 4-7 years of clinical pharmacy experience with 3-5 years in leadership or program management rolesClinical Expertise: Demonstrated expertise in ambulatory care and chronic disease management (diabetes, hypertension, anticoagulation, heart failure)Value-Based Care Experience: Experience with managed care organizations, Part D cost reduction, and HEDIS quality measures required.Builder Mentality: Track record of building pharmacy programs from scratch or launching new clinical servicesSkills:Strategic thinking balanced with hands-on execution (comfortable moving from building formularies to seeing patients to analyzing data)Financial acumen with understanding of medication economics, formulary management, and ROI trackingStrong data analytics and reporting skills (Excel, Tableau, or similar tools)Exceptional communication and presentation skills — able to influence physicians, train staff, and present to executivesEntrepreneurial mindset with comfort in ambiguity and rapid growth environmentsCollaborative mindset with a willingness to learn and growHigh attention to detail and commitment to excellenceValues: You embody our core values of Heart, Excellence, Accountability, Resilience, and TeamworkWhy You Should Be ExcitedBuild Something from Scratch: This is a true ground-floor opportunity. You'll design every workflow, choose every system, and set the strategic direction for pharmacy services across our entire organization. Your fingerprints will be on everything.Massive Impact: Drive $500K-$1M in annual value while directly improving outcomes for vulnerable seniors. You'll see the immediate results of your work — both in the numbers and in patient lives.Growth & Ownership: As we scale, you'll build and lead your own clinical pharmacy team. This role grows with you — from individual contributor to department leader.Innovation: Be part of an innovative organization setting the standard for senior-focused primary care. Work in a supportive, patient-first environment that values quality care and gives you the autonomy to innovate.Clinical Variety: Balance strategic work with hands-on patient care. One day you're building formularies and analyzing Part D trends; the next you're in a clinic managing complex diabetes patients. Never boring.Compensation & Benefits: Competitive base salary ($170K-$180K) with performance bonus opportunities, comprehensive health/dental/vision benefits, 401K with company match, 15 days PTO, 5 paid CME days, and $2,500 annual professional development budget.Our Selection Process

    Our selection process typically includes an online application, initial interview, second round interview, values interview, case study + clinic visit, and reference check.

    Equal Employment Opportunity and Commitment to Diversity

    At Greenbrook Medical, we believe the only way we accomplish our mission is by building the best team in healthcare. We do this through a culture of respect and belonging, ensuring our teammates feel cared for first and foremost.

    We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. We encourage all who share our mission to apply. Greenbrook Medical will provide reasonable accommodations during the recruitment process. If you need additional accommodations or assistance, do not hesitate to contact our People team at recruiting@greenbrookmedical.com.

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany