Role Summary:
The Engineering Manager is responsible for leading the Engineering Department and driving the successful execution of product design, documentation, and manufacturing support. This position bridges technical excellence with people leadership — ensuring projects are executed efficiently, designs meet performance and compliance standards, and the team operates cohesively toward company objectives.
The Engineering Manager provides technical direction, develops talent, manages workflow, and enforces engineering processes that uphold Greaves’ commitment to quality, reliability, and innovation.
KEY RESPONSIBILITIES:
Leadership & People Management:
Project & Workflow Management:
Oversee and prioritize multiple engineering projects simultaneously.Define scope, timelines, budgets, and deliverables for each project.Ensure consistent application of Design for Manufacturability (DFM) and Design for Assembly (DFA) principles.Drive cross-functional alignment with Manufacturing, Quality, Supply Chain, and Sales.Monitor project metrics for schedule adherence, cost efficiency, and design quality.Technical Oversight:
Approve major design and process changes, ensuring compliance with UL, IEEE, ASTM, and NEC standards.Maintain rigorous design validation and testing procedures (including FEA and prototyping).Lead root cause analyses and corrective actions for complex product or production issues.Champion innovation in materials, coatings, and manufacturing processes to sustain product leadership.Process & System Management:
Maintain and enforce engineering documentation standards, revision control, and ERP accuracy.Implement and continuously refine departmental procedures for design control, communication, and workflow tracking.Ensure all work aligns with Greaves’ quality, safety, and operational standards.Cross Departmental Collaboration:
Represent Engineering in leadership, planning, and cross-functional meetings.Communicate project status, risks, and opportunities to executive leadership.Translate company strategic goals into actionable engineering priorities.Support Sales and Supply Chain with technical expertise for quoting, lead times, and feasibility assessments.Performance Expectations:
Deliver engineering projects on time, within budget, and to specification.Maintain PE compliance and uphold all applicable professional standards.Develop and sustain a high-performance engineering culture focused on quality, safety, and innovation.Continuously improving departmental processes for speed, accuracy, and communication.Contribute to long-term strategic planning and technology advancement initiativesExperience Requirements:
Minimum 10 years of engineering experience in manufacturing, preferably in electrical connectors, components, or related products.At least 3–5 years of leadership experience managing engineers or technical teams.Proven record of leading complex product development projects from concept through production.Demonstrated expertise in CAD (SolidWorks), ERP/MRP systems, and engineering documentation control.Education & Licensing Requirements:
Master’s degree is required in Mechanical Engineering or Electrical Engineering.Active Professional Engineer (PE) license in either Mechanical or Electrical engineering is preferred.Additional certifications (Lean Six Sigma, PMP, etc.) are preferred.Company DescriptionGreaves Corporation is a U.S.-based manufacturer specializing in high-quality electrical connectors and adapters since 1947. With a strong focus on reliability and precision, we serve diverse industries, offering innovative solutions to meet evolving electrical needs. As a small but established company, Greaves prides itself on personalized service, expert craftsmanship, and a commitment to supporting critical infrastructure with dependable products.Company DescriptionGreaves Corporation is a U.S.-based manufacturer specializing in high-quality electrical connectors and adapters since 1947. With a strong focus on reliability and precision, we serve diverse industries, offering innovative solutions to meet evolving electrical needs. As a small but established company, Greaves prides itself on personalized service, expert craftsmanship, and a commitment to supporting critical infrastructure with dependable products. Read LessJob Summary: The 2nd Shift Floor Manager will oversee and coordinate all production activities during the second shift, ensuring that operations run smoothly, efficiently, and safely. This role is critical in maintaining set production schedules, ensuring product quality, and leading a team in the manufacturing of electrical connectors. The ideal candidate will have a strong background in manufacturing processes, and will be responsible for managing personnel, troubleshooting equipment issues, and upholding safety and quality standards.
Key Responsibilities:
Supervise and lead production team: Directly manage a team of operators, technicians, and other production staff during the 2nd shift to meet production goals.Ensure production efficiency: Monitor production lines, ensuring they are operating at peak efficiency and that downtime is minimized. Collaborate with maintenance and engineering teams to resolve equipment issues promptly.Monitor quality control: Ensure that all products manufactured meet company quality standards, including implementing corrective actions if defects are identified.Maintain safety standards: Enforce company safety policies and procedures, ensuring that the team follows all safety protocols. Conduct regular safety audits and encourage a culture of safety awareness.Schedule and workforce management: Plan and organize shift schedules, assign tasks, and manage overtime to ensure the proper staffing levels and meet production targets.Training and development: Provide coaching, training, and development opportunities for employees to improve their skills and performance.Performance tracking and reporting: Monitor and report on key production metrics, such as throughput, downtime, and quality rates. Provide regular shift updates to upper management.Inventory and materials management: Ensure that necessary materials and supplies are available for production and work closely with inventory control to minimize waste.Continuous improvement: Identify and implement process improvements to enhance production efficiency, reduce costs, and improve product quality.Cross-shift communication: Maintain effective communication with managers and supervisors from other shifts to ensure seamless transitions between shifts and consistent production goals.Qualifications:
A bachelor’s degree in manufacturing, Engineering or related field preferred. High School diploma with equivalent work experience in lieu of degree will be considered.3+ years of experience in a supervisory role in a manufacturing environment.Strong understanding of manufacturing processes, equipment troubleshooting, and quality control systems.Excellent leadership, communication, and interpersonal skills.Knowledge of safety regulations and experience enforcing workplace safety policies.Proficient with production management software and Microsoft Office Suite.Schedule:
Working hours Monday to Thursday 3:30PM to 12:00AM. (Training on 1st shift for extended time)Ability to work the 2nd shift schedule, with flexibility which may include nights and weekends, per business needs.Preferred Skills:
Lean Manufacturing or Six Sigma certification.Familiarity with ISO and other quality standards.Experience in implementing continuous improvement initiatives.Working Conditions:
The role requires physical presence in the manufacturing plant.Ability to stand or walk for long periods, lift up to 75 lbs., and work in a fast-paced industrial environment.Exposure to noise, chemicals, and machinery is typical in a manufacturing facility.Company DescriptionGreaves Corporation is a U.S.-based manufacturer specializing in high-quality electrical connectors and adapters since 1947. With a strong focus on reliability and precision, we serve diverse industries, offering innovative solutions to meet evolving electrical needs. As a small but established company, Greaves prides itself on personalized service, expert craftsmanship, and a commitment to supporting critical infrastructure with dependable products.Company DescriptionGreaves Corporation is a U.S.-based manufacturer specializing in high-quality electrical connectors and adapters since 1947. With a strong focus on reliability and precision, we serve diverse industries, offering innovative solutions to meet evolving electrical needs. As a small but established company, Greaves prides itself on personalized service, expert craftsmanship, and a commitment to supporting critical infrastructure with dependable products. Read LessMain Responsibility Overview
Lead the Sales Support team (4–5 members) in delivering accurate, responsive, and scalable support to customers, sales representatives, and distributors. Own day-to-day operations including order entry, quote entry, RMA coordination, consignment and rep inventory oversight, commission review, and the Purchase Incentive (PI) program. Operate with high autonomy: handle routine cross-functional issues independently, surface recommendations on higher-stakes or irreversible decisions, and free Director-level bandwidth for strategic work.
Main Tasks:
Team Leadership & Development
• Lead and manage a Sales Support team of 4–5, including onboarding, coaching, performance management, and succession planning. Build bench so the team can focus on higher-value work rather than pure day-to-day transaction processing.
• Operationalize the Sales Support career framework (Level 1 Associate / Level 2 Specialist), using readiness checklists and regular 1:1s to support team growth.
• Establish and maintain standardized onboarding procedures, work instructions, and process documentation.
Team Leadership & Development
• Lead and manage a Sales Support team of 4–5, including onboarding, coaching, performance management, and succession planning. Build a bench so the team can focus on higher-value work rather than pure day-to-day transaction processing.
• Operationalize the Sales Support career framework (Level 1 Associate / Level 2 Specialist), using readiness checklists and regular 1:1s to support team growth.
• Establish and maintain standardized onboarding procedures, work instructions, and process documentation.
Customer & Rep Experience
• Oversee handling of all customer service inquiries: order entry, quote entry, consignment stock orders, RMAs, and general order status updates.
• Maintain strong working relationships with customers, reps, and distributors, ensuring proactive and reactive communication across the order lifecycle.
• Own the Purchase Incentive (PI) program: calculate customer-specific incentives, communicate them accurately, and ensure timely application.
• Establish feedback loops with Sales Reps to surface training needs and reinforce process standards.
Order Lifecycle & Operations
• Monitor orders from entry through delivery, ensuring accuracy, timeliness, and issue resolution across lead times, product availability, and delivery performance.
• Review and approve sales commissions for accuracy; coordinate with Accounting on resolution and timely payment.
• Oversee consignment and rep inventory programs; flag and resolve stock issues before they become customer escalations.
• Manage complex RMA scenarios and customer credit situations, working cross-functionally with Shipping, Accounting, and Production as needed.
Analysis & Process Improvement
• Use ERP and CRM systems to build reports, analyze trends, and identify recurring issues in pricing, product data, lead times, and order accuracy.
• Perform hands-on Excel analysis (pivots, lookups, data modeling) to surface insights and drive decisions — not simply pull canned reports.
• Design and implement process improvements, tools, and workflow changes that reduce errors and improve efficiency.
• Partner with Marketing and Sales leadership to ensure the team has accurate, current collateral and resources.
Cross-Functional Collaboration & Autonomy
• Collaborate independently with Marketing, Production, Purchasing, Shipping, and Finance to resolve routine issues without requiring escalation.
• Operate with a clear delegation framework: own reversible, day-to-day decisions; escalate irreversible or high-impact decisions with recommended paths forward — not open-ended questions.
Education:
Bachelor's degree preferred (business administration, operations, or related). In lieu of a degree, 5+ years in sales support, customer service, or sales operations, including at least 2 years in a leadership role within a manufacturing or industrial setting.
• Demonstrated experience leading and managing a team — setting expectations, driving performance, and holding people accountable.
• Proven background in end-to-end order management: quotes, order entry, RMAs, credits, and lifecycle monitoring from entry through delivery.
• Experience with sales commission review and approval, ensuring accuracy and timely coordination with accounting.
• Familiarity with consignment and inventory oversight, including flagging and resolving stock issues for reps and customers.
• Hands-on experience with CRM and ERP systems; able to build reports, analyze data, and coordinate cross-functionally (HubSpot and M2M a plus).
• Strong Excel skills required: pivots, lookups, and data analysis. Must be able to build and interpret reports independently.
• Track record of using metrics and KPIs to identify recurring issues (pricing, product data, lead times) and implement cross-functional improvements.
• Experience in a B2B distribution or manufacturing environment, with exposure to supply chain, lead time, and fulfillment dynamics.
Understanding of the market in which Greaves operates; knowledge of electrical connectors or related products is a plus.
Personal Skills & Attributes:
• Strong leadership presence — sets clear expectations, coaches team members, and enforces accountability in alignment with company values.
• High autonomy: operates independently on routine decisions and brings recommendations, not problems, when escalating.
• Excellent communication and interpersonal skills; builds trust with customers, reps, and internal teams.
• Customer-focused mindset: anticipates needs proactively while responding quickly to inquiries and escalations.
• Analytical and data-driven; comfortable working in Excel and CRM/ERP systems to drive decisions and continuous improvement.
• Skilled in problem-solving and conflict resolution, balancing customer satisfaction with company policies and objectives.
• High attention to detail and accuracy, with strong organizational skills in a fast-paced environment.
• Adaptable to new technologies, processes, and market changes; quick to learn new products and solutions.
Growth mindset — open to feedback and committed to professional and process development.
Company DescriptionGreaves Corporation is a U.S.-based manufacturer specializing in high-quality electrical connectors and adapters since 1947. With a strong focus on reliability and precision, we serve diverse industries, offering innovative solutions to meet evolving electrical needs. As a small but established company, Greaves prides itself on personalized service, expert craftsmanship, and a commitment to supporting critical infrastructure with dependable products.Company DescriptionGreaves Corporation is a U.S.-based manufacturer specializing in high-quality electrical connectors and adapters since 1947. With a strong focus on reliability and precision, we serve diverse industries, offering innovative solutions to meet evolving electrical needs. As a small but established company, Greaves prides itself on personalized service, expert craftsmanship, and a commitment to supporting critical infrastructure with dependable products. Read Less