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Great Wolf Lodge
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  • Busser  

    - Ledyard
    Pay: $17.50 per hour At Great Wolf, the Restaurant Busser is key to ov... Read More

    Pay: $17.50 per hour


    At Great Wolf, the Restaurant Busser is key to overall restaurant operations and helps ensure guests have an unforgettable dining experience. The Busser helps maintain the overall cleanliness and atmosphere of our restaurant.

    Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years or older.

    Join our Pack:

    •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels

    •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives

    •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training

    •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund

    •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

    Benefits:

    Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave

    Essential Duties & Responsibilities

    Cleans and sanitizes tables and chairs and sets tables according to standards for guest use Transports dirty tableware to the dishwashing area, separating and organizing dishes for maximum productivity Cleans and sanitizes high chairs and booster seats for each guest service Cleans floors before and after each service Disposes of trash and recyclables in accordance with Project Green Wolf's sustainability standards Protects establishment and patrons by adhering to sanitation and safety policies

    Basic Qualifications & Skills

    Must be flexible regarding scheduling based on business demands, including nights, weekends, and Holidays as needed Successful completion of criminal background check and drug screen Must have open availability

    Desired Qualifications & Traits

    Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy

    Physical Requirements

    Able to lift up to 50 lbs. Able to bend, stretch, and twist Able to stand for long periods of time

    Pay Rate: $ /hr

    An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.


    Application Instructions:

    Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.

    Position Close Date:


    This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.

    Read Less
  • Host/Hostess  

    - Ledyard
    Pay: $17.50 per hour At Great Wolf, the Host/Hostess is the first impr... Read More

    Pay: $17.50 per hour


    At Great Wolf, the Host/Hostess is the first impression for guests in their dining experience and is critical to ensuring all feel welcomed. The Host/Hostess is responsible for greeting guests, escorting them to tables, and monitoring their needs throughout service.


    Essential Duties & Responsibilities

    Welcomes patrons and escorts them to their assigned dining area; tracking table availability via floor plan boardInforms customers of promotions and notifies them of assigned serverManages patron wait list as neededProtects establishment and patrons by adhering to sanitation, safety, and alcohol control policies.Helps dining room staff by setting and clearing tables; replenishing water; and serving beverages as needed


    Basic Qualifications & Skills

    Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as neededSuccessful completion of criminal background check and drug screen


    Desired Qualifications & Traits

    Previous host and/or restaurant front of house experienceStrong communication skillsProven teamworkProjects professional image that inspires trust and confidenceEnthusiastic and positive energy


    Physical Requirements

    Able to lift up to 30 lbs.Able to bend, stretch, and twistAble to stand for long periods of time


    Application Instructions:

    Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.

    Position Close Date:


    This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.

    Read Less
  • Attractions Attendant  

    - Ledyard
    Pay: $17.00 per hour At Great Wolf, the Attractions Attendant may work... Read More

    Pay: $17.00 per hour

    At Great Wolf, the Attractions Attendant may work in any number of Attractions at Great Wolf Lodge, including but not limited to the Arcade, Ropes Course, MagiQuest, Moonstone Mine sluice, Bowling, Rock Wall other attractions within the Family Entertainment Center. Attractions Attendants ensure customer safety and satisfaction while participating in Attractions entertainment.


    Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years or older.

    Join our Pack:

    •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels

    •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives

    •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training

    •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund

    •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

    Benefits:

    Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave


    Essential Duties & Responsibilities

    Communicates with guests for transactions, to process registration and complete orders.Educates guests on the Ropes Course, Rock Wall and other physical experiences, proper technique and use of equipment, and safety guidelinesEducates guests on game play and wand operation for MagiQuestMaintains the daily operation of the MagiQuest game; documents and/or escalates any game operation or effects issues to Retail Manager on DutyPerform preventative maintenance and minor troubleshooting of equipment to ensure customer satisfactionEnsure the daily operation of the attraction adheres to operating procedure guidelinesOutfits participants with correct safety equipment, makes adjustments, and properly attaches equipmentInspects all safety equipment to ensure proper functionAbility to assess and assist in possible emergency situations and help scared participantsEnsures the daily operation adheres to operating procedure guidelinesProvides outstanding customer service and engages in suggestive sellingAssists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricingPerforms cash-handling functions, including point-of-sale (POS) system, registers, and daily reportingEnsures attraction adheres to the highest standards of cleanliness, presentation, and serviceTo work on the Ropes Course, candidates must successfully complete ropes course and annual training covering operating procedures and technical competenciesAssists in other retail outlets/attractions as needed


    Basic Qualifications & Skills

    Must be 18 years or older to work the Ropes Course; 16 years or older to work in other Attractions areasSome High School education or equivalentMust be comfortable being at heights of 30 feet or more for extended periods of timeFlexibility regarding scheduling based on business demandsExperience utilizing basic math skills with ability to add, subtract multiply and divideProven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and proceduresSuccessful completion of a criminal background check and drug screen


    Desired Qualifications & Traits

    Previous experience demonstrating strong customer serviceAbility to multi-task and prioritize a variety of tasks with minimal directionPrevious experience with cash transactions and Point of Sale systemsProven teamwork skillsEnthusiastic and energeticComfortable working in varying weather conditions


    Physical Requirements

    Ability to lift up to 30 lbs.Able to sit and/or stand for long periods of time and climb multiple flights of stairs multiple times dailyAbility to bend, twist, and stretchAbility to work in a loud environment with flashing lightsCapable of fully extending arms overheadDexterity to pinch/squeeze with forceCandidates with a history of neck, back, shoulder, wrist, arm, and/or knee injuries may have difficulty with this position


    Estimated Salary Range:

    - $17.00 per hour annual base salary

    An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.


    Application Instructions:

    Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.


    Position Close Date:

    This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.

    Read Less
  • Guest Engagement Specialist  

    - Ledyard
    Pay: $17 per hour At Great Wolf, the Entertainment Ambassador creates... Read More

    Pay: $17 per hour


    At Great Wolf, the Entertainment Ambassador creates an exciting atmosphere for kids with hands-on, unforgettable experiences. This role leads Great Wolf Lodge kids' activities and entertainment.


    Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years or older except for some locations and aquatics positions, such as lifeguard, where the requirement is at least fifteen (15) years or older.

    Join our Pack:

    •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels

    •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives

    •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training

    •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund

    •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

    Benefits:

    Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave


    Essential Duties & Responsibilities

    Personally interact with Great Wolf Lodge guestsWillingness to perform child-friendly promotional activities on-site and in the communityWillingness to represent Great Wolf Lodge, and our mission and core values, in a positive manner on and off sitePerform all branded experiences consistently according to Standard Operating proceduresPerform high energy brand events/experiences throughout the shift including Storytime, Dance Party, Yoga, Arts and Crafts, Master Magi Ceremony and other Great Wolf Branded experiences.Interact with families while leading different hands on activities such as arts and crafts, bingo, board games, etc Responsible for all aspects of Character Appearances and Entertainment at the property including:Perform character appearance duties according to Great Wolf Lodge standards; learn and perform signature character moves and non-verbal communication strategies. Characters do not speak under any circumstancesAct as a Guide for characters to and from designated meet and greet locations. Guides are the 'voice' of the character, so must have the ability and will be expected to converse casually and appropriately with guestsResponsible for character costume operations including care, cleaning, maintenance, etc.Commit entirely to the assigned scheduled opportunities for specific characters ("Wiley", "Violet", or other scheduled character) to appear at on-site and off-site eventsAll character and guide duties are interchangeable it is expected that each Pack Member is willing and able to fulfill both roles as neededParticipate in seasonal event activities throughout the year.Learn new programming multiple times a year including, but not limited to, dances, crafts or themed events.When not on break, act as though you are on stage at all times, effectively entertaining Pack Members, families and children through public performancePerform and/or provide support to all necessary community appearances. This includes but is not limited to sponsors, charities, tradeshows, media and private functionsAssist Entertainment team with inventory of event & activity materialsMaintain a safe, clean and professional environment during the organization, coordination and production of branded experiences


    Basic Qualifications & Skills

    Comfortable speaking, dancing, and performing in front of large groups of people multiple times a day.Some High School education or equivalentFlexibility regarding scheduling based on business demands including evenings, weekends, and HolidaysProven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and proceduresSuccessful completion of a criminal background and drug screen


    Desired Qualifications & Traits

    Previous experience in a related field such as Entertainment, Dance, or Theater.Charismatic, enthusiastic attitudeAbility to multi-task and prioritize a variety of tasks with minimal directionPrevious as a Character and/or working with childrenProven teamwork skills


    Physical Requirements

    Ability to lift up to 50 lbs.Able to sit and/or stand for long periods of timeAbility to maintain composure in character suits; including heat and humidity for periods of 60 minutesAbility to dance and perform in hot, humid, and outdoor environments for periods up to 60 minutes.


    Estimated Salary Range:

    - $17 per hour annual base salary

    An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.


    Application Instructions:

    Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.

    Position Close Date:


    This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.

    Read Less
  • Guest Experience Coordinator  

    - Ledyard
    Pay: $17 per hour At Great Wolf, the Entertainment Ambassador creates... Read More

    Pay: $17 per hour


    At Great Wolf, the Entertainment Ambassador creates an exciting atmosphere for kids with hands-on, unforgettable experiences. This role leads Great Wolf Lodge kids' activities and entertainment.


    Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years or older except for some locations and aquatics positions, such as lifeguard, where the requirement is at least fifteen (15) years or older.

    Join our Pack:

    •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels

    •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives

    •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training

    •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund

    •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

    Benefits:

    Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave


    Essential Duties & Responsibilities

    Personally interact with Great Wolf Lodge guestsWillingness to perform child-friendly promotional activities on-site and in the communityWillingness to represent Great Wolf Lodge, and our mission and core values, in a positive manner on and off sitePerform all branded experiences consistently according to Standard Operating proceduresPerform high energy brand events/experiences throughout the shift including Storytime, Dance Party, Yoga, Arts and Crafts, Master Magi Ceremony and other Great Wolf Branded experiences.Interact with families while leading different hands on activities such as arts and crafts, bingo, board games, etc Responsible for all aspects of Character Appearances and Entertainment at the property including:Perform character appearance duties according to Great Wolf Lodge standards; learn and perform signature character moves and non-verbal communication strategies. Characters do not speak under any circumstancesAct as a Guide for characters to and from designated meet and greet locations. Guides are the 'voice' of the character, so must have the ability and will be expected to converse casually and appropriately with guestsResponsible for character costume operations including care, cleaning, maintenance, etc.Commit entirely to the assigned scheduled opportunities for specific characters ("Wiley", "Violet", or other scheduled character) to appear at on-site and off-site eventsAll character and guide duties are interchangeable it is expected that each Pack Member is willing and able to fulfill both roles as neededParticipate in seasonal event activities throughout the year.Learn new programming multiple times a year including, but not limited to, dances, crafts or themed events.When not on break, act as though you are on stage at all times, effectively entertaining Pack Members, families and children through public performancePerform and/or provide support to all necessary community appearances. This includes but is not limited to sponsors, charities, tradeshows, media and private functionsAssist Entertainment team with inventory of event & activity materialsMaintain a safe, clean and professional environment during the organization, coordination and production of branded experiences


    Basic Qualifications & Skills

    Comfortable speaking, dancing, and performing in front of large groups of people multiple times a day.Some High School education or equivalentFlexibility regarding scheduling based on business demands including evenings, weekends, and HolidaysProven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and proceduresSuccessful completion of a criminal background and drug screen


    Desired Qualifications & Traits

    Previous experience in a related field such as Entertainment, Dance, or Theater.Charismatic, enthusiastic attitudeAbility to multi-task and prioritize a variety of tasks with minimal directionPrevious as a Character and/or working with childrenProven teamwork skills


    Physical Requirements

    Ability to lift up to 50 lbs.Able to sit and/or stand for long periods of timeAbility to maintain composure in character suits; including heat and humidity for periods of 60 minutesAbility to dance and perform in hot, humid, and outdoor environments for periods up to 60 minutes.


    Estimated Salary Range:

    - $17 per hour annual base salary

    An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.


    Application Instructions:

    Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.

    Position Close Date:


    This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.

    Read Less
  • Retail Attendant  

    - Ledyard
    Pay: $17 per hour At Great Wolf, the Retail Attendant provides custome... Read More

    Pay: $17 per hour

    At Great Wolf, the Retail Attendant provides customers with lasting memories by assisting in the sale of memorabilia and other products. The Attendant guides customers while maintaining the cash register, ringing sales, processing returns, and closing out the register.


    Join our Pack:

    •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels

    •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives

    •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training

    •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund

    •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

    Benefits:

    Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave


    Essential Duties & Responsibilities

    Communicates with guests to assist in purchasing decisionsProvides outstanding customer service and engage in suggestive sellingEnsures the daily operation of the retail outlet adheres to operating procedure guidelinesAssists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricingPerforms cash-handling functions, including point-of-sale (POS) system, registers, and daily reportingEnsures retail outlet adheres to the highest standards of cleanliness, presentation, and serviceAssists in other retail outlets as needed


    Basic Qualifications & Skills

    Some High School education or equivalentFlexibility regarding scheduling based on business demandsExperience utilizing basic math skills with ability to add, subtract multiply and divideProven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and proceduresSuccessful completion of a criminal background and drug screen.


    Desired Qualifications & Traits

    Previous experience demonstrating strong customer serviceAbility to multi-task and prioritize a variety of tasks with minimal directionPrevious experience with cash transactions and Point of Sale systemsProven teamwork skillsEnthusiastic and energetic


    Physical Requirements

    Ability to lift up to 30 lbs.Able to sit and/or stand for long periods of timeAble to bend, stretch, and twist


    Estimated Salary Range:

    - $17 per hour annual base salary

    An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.


    Application Instructions:

    Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.


    Position Close Date:

    This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.

    Read Less
  • Server  

    - Ledyard
    Pay: $7 per hour At Great Wolf, the Server is responsible for taking f... Read More

    Pay: $7 per hour


    At Great Wolf, the Server is responsible for taking food and beverage orders, serving food and beverages, and handling transactions while interacting in a positive, friendly and efficient manner with our guests.


    Hiring immediately with full-time, part-time, and flexible scheduling

    Join our Pack:

    •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels

    •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives

    •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training

    •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund

    •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

    Benefits:

    Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave


    Essential Duties & Responsibilities

    Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions and understanding customer's special needs and/or dietary restrictionsTransmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requestsKeeps kitchen staff informed by noting timing of meal progressionServes orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requestedResponds to additional patron requirements by inquiring of needs; observing dining processMaintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needsObtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patronsProtects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies


    Basic Qualifications & Skills

    Some High School education or equivalentBasic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handlingMust be flexible regarding scheduling based on business demands including nights, weekends and Holidays as neededSuccessful completion of criminal background check and drug screen


    Desired Qualifications & Traits

    Previous server experiencePrior experience with Point-of-Sale (POS) technologyProven teamworkProjects professional image that inspires trust and confidenceEnthusiastic and positive energy


    Physical Requirements

    Able to lift up to 15 lbs.Able to bend, stretch, and twistAble to stand for long periods of time


    Pay Rate: $ /hr

    An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.


    Application Instructions:

    Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.

    Position Close Date:


    This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.

    Read Less
  • Entertainment Specialist  

    - Ledyard
    Pay: $17 per hour At Great Wolf, the Entertainment Ambassador creates... Read More

    Pay: $17 per hour


    At Great Wolf, the Entertainment Ambassador creates an exciting atmosphere for kids with hands-on, unforgettable experiences. This role leads Great Wolf Lodge kids' activities and entertainment.


    Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years or older except for some locations and aquatics positions, such as lifeguard, where the requirement is at least fifteen (15) years or older.

    Join our Pack:

    •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels

    •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives

    •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training

    •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund

    •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

    Benefits:

    Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave


    Essential Duties & Responsibilities

    Personally interact with Great Wolf Lodge guestsWillingness to perform child-friendly promotional activities on-site and in the communityWillingness to represent Great Wolf Lodge, and our mission and core values, in a positive manner on and off sitePerform all branded experiences consistently according to Standard Operating proceduresPerform high energy brand events/experiences throughout the shift including Storytime, Dance Party, Yoga, Arts and Crafts, Master Magi Ceremony and other Great Wolf Branded experiences.Interact with families while leading different hands on activities such as arts and crafts, bingo, board games, etc Responsible for all aspects of Character Appearances and Entertainment at the property including:Perform character appearance duties according to Great Wolf Lodge standards; learn and perform signature character moves and non-verbal communication strategies. Characters do not speak under any circumstancesAct as a Guide for characters to and from designated meet and greet locations. Guides are the 'voice' of the character, so must have the ability and will be expected to converse casually and appropriately with guestsResponsible for character costume operations including care, cleaning, maintenance, etc.Commit entirely to the assigned scheduled opportunities for specific characters ("Wiley", "Violet", or other scheduled character) to appear at on-site and off-site eventsAll character and guide duties are interchangeable it is expected that each Pack Member is willing and able to fulfill both roles as neededParticipate in seasonal event activities throughout the year.Learn new programming multiple times a year including, but not limited to, dances, crafts or themed events.When not on break, act as though you are on stage at all times, effectively entertaining Pack Members, families and children through public performancePerform and/or provide support to all necessary community appearances. This includes but is not limited to sponsors, charities, tradeshows, media and private functionsAssist Entertainment team with inventory of event & activity materialsMaintain a safe, clean and professional environment during the organization, coordination and production of branded experiences


    Basic Qualifications & Skills

    Comfortable speaking, dancing, and performing in front of large groups of people multiple times a day.Some High School education or equivalentFlexibility regarding scheduling based on business demands including evenings, weekends, and HolidaysProven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and proceduresSuccessful completion of a criminal background and drug screen


    Desired Qualifications & Traits

    Previous experience in a related field such as Entertainment, Dance, or Theater.Charismatic, enthusiastic attitudeAbility to multi-task and prioritize a variety of tasks with minimal directionPrevious as a Character and/or working with childrenProven teamwork skills


    Physical Requirements

    Ability to lift up to 50 lbs.Able to sit and/or stand for long periods of timeAbility to maintain composure in character suits; including heat and humidity for periods of 60 minutesAbility to dance and perform in hot, humid, and outdoor environments for periods up to 60 minutes.


    Estimated Salary Range:

    - $17 per hour annual base salary

    An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.


    Application Instructions:

    Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.

    Position Close Date:


    This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.

    Read Less
  • Entertainment Ambassador  

    - Ledyard
    Pay: $17 per hour At Great Wolf, the Entertainment Ambassador creates... Read More

    Pay: $17 per hour


    At Great Wolf, the Entertainment Ambassador creates an exciting atmosphere for kids with hands-on, unforgettable experiences. This role leads Great Wolf Lodge kids' activities and entertainment.


    Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years or older except for some locations and aquatics positions, such as lifeguard, where the requirement is at least fifteen (15) years or older.

    Join our Pack:

    •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels

    •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives

    •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training

    •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund

    •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

    Benefits:

    Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave


    Essential Duties & Responsibilities

    Personally interact with Great Wolf Lodge guestsWillingness to perform child-friendly promotional activities on-site and in the communityWillingness to represent Great Wolf Lodge, and our mission and core values, in a positive manner on and off sitePerform all branded experiences consistently according to Standard Operating proceduresPerform high energy brand events/experiences throughout the shift including Storytime, Dance Party, Yoga, Arts and Crafts, Master Magi Ceremony and other Great Wolf Branded experiences.Interact with families while leading different hands on activities such as arts and crafts, bingo, board games, etc Responsible for all aspects of Character Appearances and Entertainment at the property including:Perform character appearance duties according to Great Wolf Lodge standards; learn and perform signature character moves and non-verbal communication strategies. Characters do not speak under any circumstancesAct as a Guide for characters to and from designated meet and greet locations. Guides are the 'voice' of the character, so must have the ability and will be expected to converse casually and appropriately with guestsResponsible for character costume operations including care, cleaning, maintenance, etc.Commit entirely to the assigned scheduled opportunities for specific characters ("Wiley", "Violet", or other scheduled character) to appear at on-site and off-site eventsAll character and guide duties are interchangeable it is expected that each Pack Member is willing and able to fulfill both roles as neededParticipate in seasonal event activities throughout the year.Learn new programming multiple times a year including, but not limited to, dances, crafts or themed events.When not on break, act as though you are on stage at all times, effectively entertaining Pack Members, families and children through public performancePerform and/or provide support to all necessary community appearances. This includes but is not limited to sponsors, charities, tradeshows, media and private functionsAssist Entertainment team with inventory of event & activity materialsMaintain a safe, clean and professional environment during the organization, coordination and production of branded experiences


    Basic Qualifications & Skills

    Comfortable speaking, dancing, and performing in front of large groups of people multiple times a day.Some High School education or equivalentFlexibility regarding scheduling based on business demands including evenings, weekends, and HolidaysProven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and proceduresSuccessful completion of a criminal background and drug screen


    Desired Qualifications & Traits

    Previous experience in a related field such as Entertainment, Dance, or Theater.Charismatic, enthusiastic attitudeAbility to multi-task and prioritize a variety of tasks with minimal directionPrevious as a Character and/or working with childrenProven teamwork skills


    Physical Requirements

    Ability to lift up to 50 lbs.Able to sit and/or stand for long periods of timeAbility to maintain composure in character suits; including heat and humidity for periods of 60 minutesAbility to dance and perform in hot, humid, and outdoor environments for periods up to 60 minutes.


    Estimated Salary Range:

    - $17 per hour annual base salary

    An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.


    Application Instructions:

    Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.

    Position Close Date:


    This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.

    Read Less
  • Director, Food & Beverage  

    - Gurnee
    Pay: $95000.00 per year - $110000.00 per year At Great Wolf, the Dire... Read More
    Pay: $95000.00 per year - $110000.00 per year

    At Great Wolf, the Director of Food & Beverage leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization.

    Join our Pack:

    Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels

    Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives

    Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training

    Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund

    Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

    Benefits:

    Medical, Dental, and Vision insurance

    Health savings account

    Telehealth resources

    Life insurance

    401K with employer match

    Paid vacation time off

    Paid parental leave

    Essential Duties & Responsibilities:Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food & beverage department.Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety.Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management.Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actionsPlan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation.Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departmentsAssist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotionAchieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing changeControls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departmentsDrive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposablesResponsible for recruiting, hiring, onboarding & training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and proceduresPlan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career developmentRegularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environmentMaintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws.Ensures all operations conform to regulations of the alcoholic beverages commissionMaintain accurate and up to date operations documentation for all food and beverage service areas.Ensuring all F&B technology systems are updated for optimal and effective useMaintain and manage Jolt/Audit FOH system and functionalities.Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws.Develops positive working relationships with all lines of business, all other functional leadersSupport Corporate Food & Beverage and peers with additional projectsBe an ambassador and active participant of the organization's shared values and customer service programs.Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department. Required Qualifications & Skills:Associates Degree in Hospitality Management or similarMinimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environmentDocumented track record of managing and leading efficient and effective food and beverage operation, services and programsDocumented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth.Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends.Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls.Demonstrated advanced knowledge of food production forecasting, waste management and yield management.Exceptional service mind-set.Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements.Demonstrated ability to drive continuous process improvement activities and programsStrong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and MicrosoftDemonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures.Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimizationDemonstrated experience in driving effective and meaningful training, people development and mentorship programs.Demonstrated excellent verbal and written communication skills. Preferred Qualifications:Bachelors Degree in Hospitality Management or similar a plusExperience leading and managing leadersWell versed in utilization of service automation and mobile technology.Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence.Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices.Experience with diversity, inclusion and unconscious bias culture and programs Estimated Salary Range:

    $95000.00 per year - $110000.00 per year annual base salary

    An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

    Application Instructions

    We are hiring immediately, with relocation packages available. Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). Complete an application and a recruiter will reach out on next step.

    This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover . click apply for full job details Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany