Job Summary:
This position is mainly responsible for providing technical support duties to the Optometrists in providing the highest quality optometric care to Oyáte Health Center (OHC) patients, as well as assisting with optician and clerical duties as needed.
Essential Functions:
Interview patients and records health history and other appropriate findings.Assists the optometrists by doing basic testing such as visual acuity, color perception, heterophorias, auto-refraction/keratometry, and intraocular pressure.Performs special testing procedures at the request of the optometrist, e.g. visual fields, vision training, OCT, fundus photos, etc. Ensures proper storage of Pharmaceuticals, supplies and instruments to comply with professional standards and regulations.Instills pharmacological agents into patient's eyes in preparation for ocular evaluation or therapy in accordance with optometrist's instructions.Provides and assists with one-to-one and group patient education relative to optical, ocular disease-conditions and refractive problems.Verifies spectacle prescriptions through use of a lensometer, lens gauges and other instrumentation.Answers telephone, schedules appointments, registers and checks-in patients using electronic health records.Prepares prescriptions and orders glasses from optical manufacturers.Performs frame measurements necessary to assure correct cosmetic, physical and optical performance, e.g. multi-focal lenses, special specification lenses.Performs basic optical bench work such as repairing damaged or broken frames.Assists in the coordination of eye care programs of the optometry clinic with the CHR, Social Services and other agencies or departments.Provides training to other staff.Must comply with federal laws and regulations as required by the Health Insurance Portability and Accountability Act (HIPAA). Performs related duties.Requirements
Exemplify excellent customer service with tribal stakeholders, health board colleagues, program partners, service recipients, visitors, and guests.Foster a work environment of wellness, courtesy, friendliness, helpfulness, and respect.Relate well and work collaboratively with coworkers and all levels of staff in a professional manner.Familiarity and/or experience working with American Indian populations and respect for and knowledge of traditional, cultural, and spiritual practices of diverse American Indian communities, as well as an ability to work with other culturally and ethnically diverse populations. Consistently demonstrate respect for and acceptance of differing capabilities, cultures, gender, age, sexual orientation and/or personalities. Maintain and ensure organizational privacy and confidentiality.Must be able to handle crisis and tolerate stress professionally.Must be self-directed and take proactive initiative to assist others.Possess the ability to resolve issues with other departments and coworkers without direct supervision. Able to exercise flexibility to alter plans/routines when situations require and continue to perform without projecting stress/frustration that would adversely affect the work environment.Ability to maintain a flexible work schedule, including evenings, weekends and overnight or extended travel as necessary.Ability to effectively present information in one-on-one and small group situations to community members, consumers, and other employees of the organization.Proficiency with computer programs (Word, Excel, PowerPoint) and other Internet technologies.Valid driver’s license must be kept current, and certificates, credentials or licenses must be kept current and consistent with regulations required by applicable federal, state and/or grant regulations.Ability to promote an alcohol-, tobacco- and drug-free lifestyle.Embrace modes of appearance and attire that reflect a professional presence.Adhere to GPTLHB policies and procedures.Education/Experience/Certificates/Credentials
High school diploma or GED and one (1) year of experience.The GPTLHB is a tribal organization which follows tribal preference laws. It is our policy to give preference to qualified Indian/Tribal candidates over qualified non-native candidates in hiring decisions, if all other qualifications are equal.
Employment is contingent upon the outcome of all required criminal background checks, and a pre-employment drug screen.
Compliance with our Employee Health Procedure is a condition of employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs require that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus - Diphtheria - Pertussis), and COVID-19 vaccination is required.
This position is responsible for providing quality psychiatric care to patients of the Oyáte Health Center (OHC) commensurate with training and licensure.
Essential Functions:
Responsible for the practice of psychiatric medicine involving the performance of diagnostic, preventative, or therapeutic services to patients.Evaluates patients by interviewing patient, family, and other persons; conducting physical examinations; observing behaviors; reviewing medical history and related documents; selecting, administering, and interpreting psychological tests; and ordering laboratory tests and evaluating results.Develops treatment plans by determining nature and extent of cognitive, emotional, developmental, social, and behavioral disorders and establishing treatment goals and methodologies.Treats patients by utilizing psychotherapeutic methods and medications; discussing progress toward goals with patients; providing instructions; monitoring effect of medications; and supervising staff provision of services.Maintains interdisciplinary treatment by reviewing treatment plans and progress, and consulting and collaborating with primary care physicians, mental health therapists, nurses, and other health care providers.Collect, record, and maintain patient information, such as medical history, reports, and examinations results.Records physical findings, and formulates plan and prognosis, based on patient's condition.Monitor patients' conditions and progress and reevaluate treatments as necessary.Explain procedures and discuss test results or prescribed treatments with patients.Improves staff competence by providing training and discussions regarding the interrelationship between psychosocial and physiological problems, psychotropic medications, crisis intervention, and related issues.Maintains historical records by documenting symptoms, medications, and treatment events and writing summaries.Assures preparation of appropriate medical records for all patients seen to assure the accumulation and organization of all pertinent clinical data to provide comprehensive medical care. Ensures accurate information is documented within the patient’s electronic health record.Refer patients to medical specialists or other practitioners when necessary.Works closely with allied health professionals in the provision of broad health program services. Interviews and examines patients. Instructs and counsels patients.Actively participates in clinic quality improvement activities.Participate in meetings and represent OHC as required. Utilization of EHR with accurate timely notes to ensure required documentation is entered for billing and referrals.Must comply with federal laws and regulations as required by the Health Insurance Portability and Accountability Act (HIPAA).Attends and participates in staff meetings.Provides clinical oversight.Performs related duties.Professional Behavior
Effectively plan, organize workload, and schedule time to meet the demands of the position.Work in a cooperative and professional manner with OHC and GPTLHB staff.Treat Great Plains tribes and collaborators with dignity and respect.Utilize effective verbal and written communication skills.Advance personal educational development by attending training sessions and seminars as appropriate.Exemplify excellent customer service with tribal stakeholders, health board colleagues, program partners, service recipients, visitors, and guests. Foster a work environment of wellness, courtesy, friendliness, helpfulness, and respect. Relate well and work collaboratively with coworkers and all levels of staff in a professional manner. Consistently demonstrate respect for and acceptance of differing capabilities, cultures, gender, age, sexual orientation and/or personalities. Maintain and ensure organizational privacy and confidentiality. Handle crisis and tolerate stress professionally.Be self-directed and take proactive initiative to assist others. Resolve issues with other departments and coworkers without direct supervision if needed. Exercise flexibility to alter plans/routines when situations require and continue to perform without projecting stress/frustration that would adversely affect the work environment. Promote an alcohol, tobacco, and drug-free lifestyle.Embrace modes of appearance and attire that reflect a professional presence. Adhere to GPTLHB policies and procedures.Requirements
Participates in Core Connections training, and applies GPTLHB Core Connections concepts and practices in their workKnowledge and ability necessary to provide care appropriate to the age of patients served.Knowledge of the principle of growth and development over the life span. Knowledge of diagnostic, preventive, and therapeutic psychiatric medical care.Knowledge of the scientific process including assessment, planning, implementation, and evaluation of complex and subtle patient needs and interventions.Knowledge of infection control standards and protocols.Knowledge of diversity and cultural difference of Native American populations, and the ability to appreciate cultural differences and their effect on healthcare delivery.Ability to identify, categorize, and perform clinical services to address each patient’s age-specific needs.Ability to effectively build relationships.Ability to work with personal computer and utilize a variety of software applications, including database and office software systems. Ability to communicate clearly and effectively, both orally and in writing, using tact and sensitivity.Ability to collect, organize, record, and proficiently communicate data relevant to primary health assessments.Skill in identifying factors that adversely impact health status and are not susceptible to treatment by accepted methods.Skill in documenting and report writing.Skill in the analysis of information. Skill in critical thinking, deductive reasoning and decision making.Skill in listening, and verbal and written communication.Skill in problem solving, mediating, and resolving disputes.Skill in prioritizing and planning.Skill in interpersonal relations.Skill in maintaining confidentiality and discretion.Skill in use of personal computer and a variety of job-related software applications.Supervisory Controls
This is in a senior management position or an advanced clinical professional that received administrative direction from their supervisor with assignments in terms of broadly defined goals or functions. The employee usually has responsibility for independently planning, designing, and carrying out programs, projects, studies, or other work. Results of the work are considered technically authoritative and are normally accepted without significant change. If the work should be reviewed, the review concerns such matters as fulfillment of program objectives, effect of advice and influence on the overall program, or the contribution to the advancement of technology. Recommendations for new projects and alteration of objectives usually are evaluated for such considerations as availability of funds and other resources, broad program goals, or established priorities.
Guidelines
Guidelines include state and federal laws and regulations, OHC policies and procedures, OHC Medical Staff Bylaws, professional standards of medical practice, medical standing orders, and Centers or Medicare and Medicaid Services Conditions of Participation manual. These guidelines are not applicable to every situation encountered and require independent judgment, selection, and interpretation in application.
Complexity/Scope of Work
The work includes varied duties requiring many different and unrelated processes and methods that are applied to a broad range of activities or substantial depth of analysis, typically for an administrative or professional field. Decisions regarding what needs to be done include major areas of uncertainty in approach, methodology, or interpretation and evaluation processes that result from such elements as continuing changes in program, technological developments, unknown phenomena, or conflicting requirements. Positions with this level of complexity include advanced clinical professional positions.
The work involves performing patient care duties. The purpose of this position is to deliver the highest quality of care to patients. Successful performance results in quality care and improved patient outcomes.
Contacts
The personal contacts are with individuals or groups from outside the organization in a moderately unstructured setting. For example, the contacts are not established on a routine basis and the purpose and extent of each contact is different. Contacts are typically with clinical providers, patients/family members, employees, community resource agencies, various Health Departments, Tribal Health programs, and the general public. Contacts are primarily for obtaining, furnishing, exchanging, and providing factual medical information.
Work Environment/Physical Demands
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items; or driving an automobile. The employee must be able to read, write, speak, and hear. The work involves moderate risks or discomforts that require special safety precautions, including exposure to contagious diseases. Employees may be required to use protective clothing or masks. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervisory and Management Responsibility
This position is a first level supervisor and is usually responsible for the work performance of a small group of employees or a larger group with a homogeneous objective (i.e., employees all perform same basic type of work). The employee is responsible for planning, organizing and monitoring day-to-day work on a short-term cycle. This position assigns work to subordinates, adjusts workflow to maintain balance among positions and meet priorities or deadlines, and makes minor changes in structure, methods, or procedures as necessary to accommodate changes in work pattern, emphasis, or capability. The employee carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Minimum Qualifications
Must have a Doctor of Medicine or Doctor of Osteopathy degree from an accredited medical school and successful completion of post graduate training and an approved psychiatric or family medicine/psychiatric residency program.Must have a permanent, full, and unrestricted license to practice medicine from any US State or Territory. Board certified or Board eligible in psychiatry within three year of residency training.DEA licensure.Must obtain and maintain medical staff clinical privileges, including any licensure requirements.Basic Life Support (BLS) certification is required or must be obtained within ninety (90) days of employment.Must successfully pass a criminal and background check and a pre-employment drug screen.The GPTLHB is a tribal organization which follows tribal preference laws. It is our policy to give preference to qualified Indian/Tribal candidates over qualified non-native candidates in hiring decisions, if all other qualifications are equal.
Employment is contingent upon the outcome of all required criminal background checks.
Compliance with our Employee Health Procedure is a condition of employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs require that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus - Diphtheria - Pertussis), and COVID-19 vaccination is required.
Read LessJob Summary:
The incumbent serves as Clinical Applications Coordinator (CAC), providing an advanced level of competence in improving patient care through the use of automation tools such as the computerization of clinical information to improve the standard of direct patient care. Serves as specialist/integrator in the implementation and ongoing support of multidisciplinary clinical software applications used in the clinic setting.
Essential Functions:
• Responsible for supporting, maintaining, and coordinating software packages including but not limited to the Electronic Health Record (EMR), Pharmacy Data Management package (Drug Files), RPMS-ScriptPro Interface (APSS), Outpatient Pharmacy (APSP), and Pharmacy Point of Sale (ABSP).• Consults with Medical Staff, Nursing Staff, Clinical Leadership, Information Technology, Pharmacy, Laboratory, Radiology, Behavioral Health and other departments in customizing and optimizing software, and training individuals in the daily operation of the packages, as well as how the packages integrate with each other.
• Responsible for a broad range of activities surrounding the implementation of a comprehensive, standardized integrated health care information system such as working with clinical departments on clinical process design and redesign, integrating clinical information systems with clinical care and business processes, and overseeing any associated application training.
• Manage the customization of the site parameters, table maintenance, and technical settings, and addresses integration issues with other software packages.
• Reviews site parameters and local tables with each service for accuracy and completeness.
• Serves as liaison between service lines, clinics and departments concerning these processes, both clinical, business and administrative as well as serving on clinic committees and teams as needed.
• Organizes and/or provides training in standardized reports and in the creation of custom templates for ad hoc reporting utilities and serves as a resource for viewing, extracting, and utilizing the automated data.
• Promotes an atmosphere which encourages enthusiasm and user participation in clinical computing. Creates a positive environment for reporting application and/or system deficiencies and suggestions for system improvements and enhanced functionality.
• Promotes an awareness of the importance of data validity, data quality and data security.
• Coordinates efforts to correct deficiencies and errors which occur in the electronic record.
• Assists all clinical staff with setting up and optimizing their department specific packages including templates, quick orders, menus, super bills, reminders, and all other electronic medical record related items which are designed to help clinical staff improve efficiency and completeness when interacting with patients.
• Maintains an awareness and comprehensive understanding of all clinical software activities throughout the health center including but not limited to electronic health information databases (PubMed, Medline, etc.), meaningful use databases, and tele-radiology and telemedicine programs.
• Works with programmers in local testing of software, identifying software problems and requesting enhancements. Logs all problems, referring those requiring a higher level of technical support to the appropriate person or team.
• Make appropriate recommendations for process design and assess current healthcare process deficiencies created through the implementation of new technology.
• Must comply with federal laws and regulations as required by the Health Insurance Portability and Accountability Act (HIPAA).
Requirements
• Participates in Core Connections training and applies GPTLHB Core Connections concepts and practices in their work.
• Familiarity and/or experience working with American Indian populations and respect for and knowledge of traditional, cultural, and spiritual practices of diverse American Indian communities, as well as an ability to work with other culturally and ethnically diverse populations.
• Proficiency with computer programs (Word, Excel, PowerPoint) and other Internet technologies.
• Valid driver’s license must be kept current, and certificates, credentials or licenses must be kept current and consistent with regulations required by applicable federal, state and/or grant regulations as applies to position.
• Work in a cooperative and professional manner with OHC and GPTLHB staff.
• Treat Great Plains tribes and collaborators with dignity and respect.
• Utilize effective verbal and written communication skills.
• Advance personal educational development by attending training sessions and seminars as appropriate.
• Exemplify excellent customer service with tribal stakeholders, health board colleagues, program partners, service recipients, visitors and guests.
• Foster a work environment of wellness, courtesy, friendliness, helpfulness and respect.
• Consistently demonstrate respect for and acceptance of differing capabilities, cultures, gender, age, sexual orientation and/or personalities.
• Maintain and ensure organizational privacy and confidentiality.
• Promote an alcohol, tobacco and drug-free lifestyle.
Education/Experience/Certificates/Credentials
Bachelor’s degree in Healthcare Professions from an accredited college (Pharmacy, Nursing, Medicine, Laboratory, etc.) and five (5) years of experience with various aspects of EHR/RPMS (or an equivalent comprehensive electronic health record); or a Master’s degree in Healthcare Professions and three (3) years of experience with various aspects of EHR/RPMS (or an equivalent comprehensive electronic health record). Progressively responsible work experience may be substituted on a year-for-year basis for college.Current licensure/registration as a healthcare professional in any of the 50 states, the District of Columbia, or a U.S. Territory.Working knowledge of current Indian Health Service (EHR/RPMS) and/or Veteran's Administration clinical software applications (CPRS) is required.The GPTCHB is a tribal organization which follows tribal preference laws. It is our policy to give preference to qualified Indian/Tribal candidates overqualified non-native candidates in hiring decisions if all other qualifications are equal.
Employment is contingent upon the outcome of all required criminal background checks and pre-employment drug screen.
Employee Health Requirements:
Compliance with our Employee Health Procedure is a condition of employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs require that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus - Diphtheria - Pertussis), and COVID-19 vaccination is required.
Job Summary:
Oyate Health Center is an outpatient ambulatory clinic with a full range of services that provides for a population of approximately 22,000 Native Americans. The primary purpose of work is direct patient-relative care with adults and/or pediatrics with the goal of maximizing the patient relatives' functional abilities. The Occupational Therapist independently develops and implements an occupational therapy treatment program utilizing judgment to modify the treatment as a result of changing medical conditions.
Essential Functions:
Responsible for a high degree of professional competence, skill and judgment in assessment, planning and carrying out the full range of treatment modalities, patient education and discharge planning of a variety of outpatient situations. Treatment objectives can be complex and procedures involve application of highly specialized skills and knowledge.Performs professional work requiring the application of knowledge in the concepts, principles and practices of occupational therapy for the treatment or prevention of disability or disease.Provides evaluation and treatment including expanded functional exercise programs, assistive technology, orthotic and prosthetic training and management.Addresses pain control, restoration of function and meaningful activity, daily living skills, mobility issues, fitness and strength, balance and coordination, cognitive function, adaptive equipment, etc.Directs assistants and technicians coordinating care appropriately. Provides and assures quality patient care.Provides consultation to medical or clinical staff on matters pertaining to therapy and/or patient progress. Incumbent exercises tact, good judgment and persuasiveness when dealing with these individuals.Assists the supervisor and staff in all aspects of rehabilitation services, administrative tasks, and projects as assigned.Participates in clinical research efforts and assists/leads in specialty clinics.Demonstrates skill in use of personal computer and a variety of job-related software applications. Appropriately utilizes and manages the Electronic Health Record (EHR).Participates in quality assurance/performance improvement (QAPI) activities and chart reviews required.Provides formal and informal education and in-services to members of the medical staff, therapy, and others as requested. Provides training for therapy students and technicians.Mentor students on chart review, presentations, and treatment techniques.Education/Experience/Certificates/Credentials
Doctorate Degree in Occupational Therapy or Masters Degree in Occupational Therapy with (5) years of clinical experience or Bachelor’s degree in Occupational Therapy with (7) years of clinical experience.Current unrestricted state licensure to practice in any US State or Territory.Current BLS certification for health care providers.***Incumbent with an advanced board certification preferred however not required***
The GPTLHB is a tribal organization which follows tribal preference laws. It is our policy to give preference to qualified Indian/Tribal candidates over qualified non-native candidates in hiring decisions, if all other qualifications are equal.
Employment is contingent upon the outcome of all required criminal background checks.
Compliance with our Employee Health Procedure is a condition of employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs require that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus - Diphtheria - Pertussis), and COVID-19 vaccination is required.
Job Summary:
This position is responsible for performing duties as a full-time staff Radiologist with responsibility for performing and interpreting general and special diagnostic radiologic procedures including Mammography, CT, MRI, and ultrasonography and act as lead interpreting Physician for the FDA approved mammography program at the Oyáte Health Center (OHC).
Essential Functions and Professional Behavior Expectations:
Responsible for diagnosing and treating illness or injury through the use of medical imaging techniques.Recommends methods and procedures for coordination of radiological services with other medical activities and advises on the kind and quantity of personnel, supplies and equipment.Performs all the responsibilities of a radiologist including performing all non- fluoroscopic procedures; interprets all radiologic or other imaging examinations.Evaluate Patients’ medical history to ensure tests will not cause harm; suggest alternative diagnostic techniques when necessary.Consults with providers concerning which radiologic examinations are necessary for accurate diagnosis based on the patient's physical condition, history, and symptomatology. Responsible for the evaluation and comprehensive interpretive reports of findings for general, ultrasound, CT, MRI, and mammography exams.Serves as consultant to clinicians in interpreting radiologic findings and assist in determining nature and extent of diagnosis through proper sequential application of various diagnostic modalities.Consults with providers concerning referrals of patients requiring highly specialized services to other hospitals. Prescribes x rays, for specific body areas to be taken by technologist.Administers contrast substances when necessary. Administer or maintain conscious sedation during and after procedures.Interpret images using computer-aided detection or diagnosis systems; analyze test data or images to inform diagnosis or treatment.Review or transmit images and information using picture archiving or communications systems.Records diagnosis and recommendations for inclusion in patient's record and forwards to attending physician when appropriate. Provide counseling to radiologic patients to explain the processes, risks, benefits, or alternative treatments; explain medical procedures or test results to patients or family members.Serve as an offsite teleradiologist for facilities that do not have on-site radiologists.Actively participates in clinic quality improvement activities.Participate in meetings and represent OHC as required. Utilization of EHR with accurate timely notes to ensure required documentation is entered for billing and referrals; collect, record, and maintain patient information, such as medical history, reports, and examinations results.Must comply with federal laws and regulations as required by the Health Insurance Portability and Accountability Act (HIPAA) and the Privacy Act of 1974.Performs related duties as assigned.
Professional Behavior
Effectively plan, organize workload, and schedule time to meet the demands of the position.Work in a cooperative and professional manner with OHC and GPTCHB staff.Treat Great Plains tribes and collaborators with dignity and respect.Utilize effective verbal and written communication skills.Advance personal educational development by attending training sessions and seminars as appropriate.Exemplify excellent customer service with tribal stakeholders, health board colleagues, program partners, service recipients, visitors, and guests. Foster a work environment of wellness, courtesy, friendliness, helpfulness, and respect. Relate well and work collaboratively with coworkers and all levels of staff in a professional manner. Consistently demonstrate respect for and acceptance of differing capabilities, cultures, gender, age, sexual orientation and/or personalities. Maintain and ensure organizational privacy and confidentiality. Handle crisis and tolerate stress professionally.Be self-directed and take proactive initiative to assist others. Resolve issues with other departments and coworkers without direct supervision if needed. Exercise flexibility to alter plans/routines when situations require and continue to perform without projecting stress/frustration that would adversely affect the work environment. Promote an alcohol, tobacco, and drug-free lifestyle.Embrace modes of appearance and attire that reflect a professional presence. Adhere to GPTCHB policies and procedures.Requirements
Participates in Core Connections training and applies GPTLHB Core Connections concepts and practices in their work.Familiarity and/or experience working with American Indian populations and respect for and knowledge of traditional, cultural and spiritual practices of diverse American Indian communities, as well as an ability to work with other culturally and ethnically diverse populations. Possess the ability to resolve issues with other departments and coworkers without direct supervision. Able to exercise flexibility to alter plans/routines when situations require and continue to perform without projecting stress/frustration that would adversely affect the work environment. Ability to maintain a flexible work schedule, including evenings, weekends and overnight or extended travel as necessary. Ability to effectively present information in one-on-one and small group situations to community members, consumers and other employees of the organization. Proficiency with computer programs (Word, Excel, PowerPoint) and other Internet technologies. Valid driver’s license must be kept current, and certificates, credentials or licenses must be kept current and consistent with regulations required by applicable federal, state and/or grant regulations.Supervisory Controls
The supervisor provides administrative direction with assignments in terms of broadly defined goals or functions.
The employee usually has responsibility for independently planning, designing, and carrying out programs, projects, studies, or other work.
Results of the work are considered technically authoritative and are normally accepted without significant change. If the work should be reviewed, the review concerns such matters as fulfillment of program objectives, effect of advice and influence on the overall program, or the contribution to the advancement of technology. Recommendations for new projects and alteration of objectives usually are evaluated for such considerations as availability of funds and other resources, broad program goals, or established priorities.
Guidelines
Guidelines include state and federal laws and regulations, OHC policies and procedures, OHC Medical Staff Bylaws, professional standards of medical practice, medical standing orders, and Centers or Medicare and Medicaid Services Conditions of Participation manual. These guidelines are not applicable to every situation encountered and require independent judgment, selection, and interpretation in application.
Complexity/Scope of Work
The work includes varied duties requiring many different and unrelated processes and methods that are applied to a broad range of activities or substantial depth of analysis, typically for an administrative or professional field. Decisions regarding what needs to be done include major areas of uncertainty in approach, methodology, or interpretation and evaluation processes that result from such elements as continuing changes in program, technological developments, unknown phenomena, or conflicting requirements.
The work requires originating new techniques, establishing criteria, or developing new information.
The work involves isolating and defining unknown conditions, resolving critical problems, or developing new theories.
The work product or service affects the work of other experts, the development of major aspects of administrative or scientific programs or missions, or the well-being of substantial numbers of people.
Contacts
Contacts are typically with clinical providers, patients, employees, community resource agencies, patient family members, CDC, State Departments of Health, local Health Departments, Tribal Health programs, and the general public.
Contacts are primarily for obtaining, furnishing, exchanging and providing factual medical information.
Work Environment/Physical Demands
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. The employee must be able to read, write, speak and hear.
The work involves moderate risks or discomforts that require special safety precautions, e.g., working around moving parts, carts, or machines; exposure to contagious diseases or irritant chemicals. Employees may be required to use protective clothing or gear, such as masks, gowns, coats, boots, goggles, gloves, or shields.
Supervisory and Management Responsibility
This is a non-supervisory position that provides medical direction, guidance, and instruction to other employees when necessary. This position possess authority to assign, coordinate, and review quality and quantity of work of other employees. Instructs employees in specific techniques or technical methods for accomplishing work assignments.
Minimum Qualifications
Must have a Doctor of Medicine or Osteopathy degree from an accredited medical school and successful completion of post graduate training in an approved residency program to practice medicine in the specialty field of Radiology. Certification from the American Board of Radiology (ABR) required. Must have a permanent, full, and unrestricted license to practice Medicine from any US State or Territory.Must obtain and maintain medical staff clinical privileges, including any licensure requirements.Current BLS certification, ALS certification, and PALS certification.Native American/American Indian Preference in hiring will be applied as defined in title 25 usc 44-46 &474.
Employment is contingent upon the outcome of all required criminal background checks and pre-employment drug screen.
Compliance with our Employee Health Procedure is a condition of employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs require that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus - Diphtheria - Pertussis), and COVID-19 vaccination is required.
Read LessJOB SUMMARY:
This position is responsible for providing professional clinical behavioral health to Oyáte Health Center (OHC) patients.
ESSENTIAL FUNCTIONS:
• Works in close collaboration with physicians and other health care personnel in patient evaluation and treatment to further their understanding of significant social and emotional factors underlying a patient's health problem.
• Provides screening and assessment
• Provides independent substance use disorders and mental health screenings, assessments, and therapy by observation, interpretation, and intervention of the full range of complex emotional, behavioral, and mental health disorders outlined by the DSM-5.
• Provides professional social work services including diagnostic treatment and assessment for individuals, families, and groups; develops interventions based on the above needs assessment and exercises professional judgment in consultation with the supervisory behavioral health provider in providing problem-focused, culturally appropriate care.
• Provides behavioral health services in homes, schools, clinics, job sites, and other community locations to eligible individuals as directed.
• Provides case management for ongoing follow-up of cases and coordinates treatment referrals once cases are stabilized within the intervention team.
• Organizes, coordinates, develops and leads therapeutic groups for individuals and families of all ages.
• Provides crisis intervention services to clients with a wide variety of acute mental health problems.
• Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish, organizational goals.
• Provides professional written documentation for the medical records (Electronic Health Records); provides statistical and other reports as requested.
• Serves as a liaison to other health care professionals/agencies and social welfare agencies, including tribal, state, federal and private entities.
• Establishes and maintains a multi-disciplinary integrated treatment plan and case management. Coordinate with Purchased Referred Care in developing resources for difficult and/or high-cost cases.
• Must comply with federal laws and regulations as required by the Health Insurance Portability and Accountability Act (HIPAA) and the Privacy Act of 1974.
• Performs related duties as assigned.
REQUIREMENTS:
• Participates in Core Connections training and applies GPTLHB Core Connections concepts and practices in their work.
• Familiarity and/or experience working with American Indian populations and respect for and knowledge of traditional, cultural, and spiritual practices of diverse American Indian communities, as well as an ability to work with other culturally and ethnically diverse populations.
• Proficiency with computer programs (Word, Excel, PowerPoint) and other Internet technologies.
• Valid driver’s license must be kept current, and certificates, credentials or licenses must be kept current and consistent with regulations required by applicable federal, state and/or grant regulations as applies to position.
• Work in a cooperative and professional manner with OHC and GPTLHB staff.
• Treat Great Plains tribes and collaborators with dignity and respect.
• Utilize effective verbal and written communication skills.
• Advance personal educational development by attending training sessions and seminars as appropriate.
• Exemplify excellent customer service with tribal stakeholders, health board colleagues, program partners, service recipients, visitors and guests.
• Foster a work environment of wellness, courtesy, friendliness, helpfulness and respect.
• Consistently demonstrate respect for and acceptance of differing capabilities, cultures, gender, age, sexual orientation and/or personalities.
• Maintain and ensure organizational privacy and confidentiality.
• Promote an alcohol, tobacco and drug-free lifestyle.
MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS LEVEL I:
Education/Relevant Experience: Master’s degree. Licensed as an LPC, CSW, or LMFT.
MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS LEVEL II:
Education/Relevant Experience: Master’s degree and Licensed as a Licensed Clinical Social Worker (CSW or CSW-PIP), Licensed Practical Counselor (LPC or LPC-MH), Licensed Marriage and Family Therapist (LMFT) in any US State or Territory.
The GPTLHB is a tribal organization that follows tribal preference laws. Our policy is to give preference to qualified Indian/Tribal candidates over qualified non- native candidates in hiring decisions if all other qualifications are equal.
Employment is contingent upon the outcome of all required criminal background checks.
Compliance with our Employee Health Procedure is a condition of employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs require that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus - Diphtheria - Pertussis), and COVID-19 vaccination is required.
Job Summary:
This position, under the direction of a supervisory physician, is responsible for providing high-quality, general medical care and treatment to Oyate Health Center (OHC) patients.
Essential Functions and Professional Behavior Expectations
Professional Behavior
Requirements
Participates in Core Connections training and applies GPTLHB Core Connections concepts and practices in their work. Familiarity and/or experience working with American Indian populations and respect for and knowledge of traditional, cultural and spiritual practices of diverse American Indian communities, as well as an ability to work with other culturally and ethnically diverse populations. Possess the ability to resolve issues with other departments and coworkers without direct supervision. Able to exercise flexibility to alter plans/routines when situations require and continue to perform without projecting stress/frustration that would adversely affect the work environment. Ability to maintain a flexible work schedule, including evenings, weekends and overnight or extended travel as necessary. Ability to effectively present information in one-on-one and small group situations to community members, consumers and other employees of the organization. Proficiency with computer programs (Word, Excel, PowerPoint) and other Internet technologies. Valid driver’s license must be kept current, and certificates, credentials or licenses must be kept current and consistent with regulations required by applicable federal, state and/or grant regulations.Supervisory Controls
The supervisor provides administrative direction with assignments in terms of broadly defined goals or functions.
The employee usually has responsibility for independently planning, designing, and carrying out programs, projects, studies, or other work.
Results of the work are considered technically authoritative and are normally accepted without significant change. If the work should be reviewed, the review concerns such matters as fulfillment of program objectives, effect of advice and influence on the overall program, or the contribution to the advancement of technology. Recommendations for new projects and alteration of objectives usually are evaluated for such considerations as availability of funds and other resources, broad program goals, or established priorities.
Guidelines
Guidelines include state and federal laws and regulations, OHC policies and procedures, OHC Medical Staff Bylaws, professional standards of medical practice, medical standing orders, and Centers or Medicare and Medicaid Services Conditions of Participation manual. These guidelines are not applicable to every situation encountered and require independent judgment, selection and interpretation in application.
Complexity/Scope of Work
The work includes varied duties requiring many different and unrelated processes and methods that are applied to a broad range of activities or substantial depth of analysis, typically for an administrative or professional field. Decisions regarding what needs to be done include major areas of uncertainty in approach, methodology, or interpretation and evaluation processes that result from such elements as continuing changes in program, technological developments, unknown phenomena, or conflicting requirements.
The work requires originating new techniques, establishing criteria, or developing new information.
The work involves isolating and defining unknown conditions, resolving critical problems, or developing new theories.
The work product or service affects the work of other experts, the development of major aspects of administrative or scientific programs or missions, or the well-being of substantial numbers of people.
Contacts
Contacts are typically with clinical providers, patients, employees, community resource agencies, patient family members, CDC, State Departments of Health, local Health Departments, Tribal Health programs, and the general public.
Contacts are primarily for obtaining, furnishing, exchanging and providing factual medical information.
Work Environment/Physical Demands
The work involves moderate risks or discomforts that require special safety precautions, e.g., working around moving parts, carts, or machines; exposure to contagious diseases or irritant chemicals. Employees may be required to use protective clothing or gear, such as masks, gowns, coats, boots, goggles, gloves, or shields.
The work requires some physical exertion, such as long periods of standing; walking over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; or recurring lifting of moderately heavy items. The work may require specific, but common, physical characteristics and abilities, such as above average agility and dexterity. The employee must be able to read, write, speak and hear.
Supervisory and Management Responsibility
This is a non-supervisory position that may provide functional direction, guidance and instruction to other employees when necessary. This position possess authority to assign, coordinate, and review quality and quantity of work of other employees. Instructs employees in specific techniques or technical methods for accomplishing work assignments. The employee may perform the same type of work as other employees but may be responsible for performance of the more technically difficult, controversial, or sensitive work assigned to the unit or group.
Minimum Qualifications
Master's degree and three (3) years of relevant experience, or bachelor's degree and five (5) years of progressively responsible relevant experience. The experience required for supervisory/management positions will be inclusive of at least three (3) years of supervisory/management experience.This is a senior professional and/or management position that requires post-secondary education and/or considerable experience or a clinical degree requiring a clinical rotation/internship. Individuals must have applicable education and/or experience applying principles, concepts, and methodology of a professional or administrative occupation to permit the independent performance of recurring assignments or carrying out difficult/complex assignments, operations, and procedures; or applicable education and/or experience applying a wide range of technical methods, principles, and practices similar to a narrow area of a professional field such as the design and planning of difficult, but well-precedented projects.The GPTLHB is a tribal organization which follows tribal preference laws. It is our policy to give preference to qualified Indian/Tribal candidates over qualified non-native candidates in hiring decisions, if all other qualifications are equal.
Employment is contingent upon the outcome of all required criminal background checks.
Compliance with our Employee Health Procedure is a condition of employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs require that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus - Diphtheria - Pertussis), and COVID-19 vaccination is required.
Read LessUrgent Care Position
Job Summary:
This position, under the direction of a supervisory physician, is responsible for providing high-quality, general medical care and treatment to Oyate Health Center (OHC) patients.
Essential Functions and Professional Behavior Expectations:
Maintains knowledge and proficiency in medical practices through continuing education and training.Performs physical examinations and preventive health measures within prescribed guidelines and instructions of Physician.Provides medical care to repairs minor wounds and injuries.Administer vaccinations.Collects appropriate sample for medical laboratory testing.Orders, interprets, and evaluates diagnostic tests to identify and assess patient's clinical problems and health care needs.Records physical findings, and formulates plan and prognosis, based on patient's condition.Discusses case with Physician and other health professionals to prepare comprehensive patient care plan.Submits health care plan and goals of individual patients for periodic review and evaluation by a Physician.Prescribes or recommends drugs or other forms of treatment such as physical therapy, inhalation therapy, or related therapeutic procedures.Refers patients to Physician for consultation or to specialized health resources for treatment.Ensures accurate information is documented within the patient’s electronic health record.Submits patient records to physician quarterly for chart review.Must comply with federal laws and regulations as required by the Health Insurance Portability and Accountability Act (HIPPA).Performs related duties.Professional Behavior
Effectively plan, organize workload and schedule time to meet the demands of the position.Work in a cooperative and professional manner with OHC and GPTLHB staff.Treat Great Plains tribes and collaborators with dignity and respect.Utilize effective verbal and written communication skills.Advance personal educational development by attending training sessions and seminars as appropriate.Exemplify excellent customer service with tribal stakeholders, health board colleagues, program partners, service recipients, visitors and guests.Foster a work environment of wellness, courtesy, friendliness, helpfulness and respect.Relate well and work collaboratively with coworkers and all levels of staff in a professional manner.Consistently demonstrate respect for and acceptance of differing capabilities, cultures, gender, age, sexual orientation and/or personalities. Maintain and ensure organizational privacy and confidentiality.Handle crisis and tolerate stress professionally.Be self-directed and take proactive initiative to assist others.Resolve issues with other departments and coworkers without direct supervision if needed. Exercise flexibility to alter plans/routines when situations require and continue to perform without projecting stress/frustration that would adversely affect the work environment.Promote an alcohol, tobacco and drug-free lifestyle.Embrace modes of appearance and attire that reflect a professional presence.Adhere to GPTLHB policies and procedures.Requirements
Participates in Core Connections training and applies GPTLHB Core Connections concepts and practices in their work. Exemplify excellent customer service with tribal stakeholders, health board colleagues, program partners, service recipients, visitors, and guests.Foster a work environment of wellness, courtesy, friendliness, helpfulness, and respect.Relate well and work collaboratively with coworkers and all levels of staff in a professional manner.Familiarity and/or experience working with American Indian populations and respect for and knowledge of traditional, cultural, and spiritual practices of diverse American Indian communities, as well as an ability to work with other culturally and ethnically diverse populations. Consistently demonstrate respect for and acceptance of differing capabilities, cultures, gender, age, sexual orientation and/or personalities. Maintain and ensure organizational privacy and confidentiality.Must be able to handle crisis and tolerate stress professionally.Must be self-directed and take proactive initiative to assist others.Possess the ability to resolve issues with other departments and coworkers without direct supervision. Able to exercise flexibility to alter plans/routines when situations require and continue to perform without projecting stress/frustration that would adversely affect the work environment.Ability to maintain a flexible work schedule, including evenings, weekends and overnight or extended travel as necessary.Ability to effectively present information in one-on-one and small group situations to community members, consumers, and other employees of the organization.Proficiency with computer programs (Word, Excel, PowerPoint) and other Internet technologies.Valid driver’s license must be kept current, and certificates, credentials or licenses must be kept current and consistent with regulations required by applicable federal, state and/or grant regulations.Ability to promote an alcohol-, tobacco- and drug-free lifestyle.Embrace modes of appearance and attire that reflect a professional presence.Adhere to GPTLHB policies and procedures.Knowledge Required
Knowledge of diagnostic, preventive, and therapeutic medical care.Knowledge of the scientific process including assessment, planning, implementation, and evaluation of complex and subtle patient needs and interventions.Knowledge of exposure control including bloodborne pathogens and respiratory protection protocols.Knowledge of State of South Dakota Immunization Program policies and procedures.Knowledge of diversity and cultural difference of Native American populations, and the ability to appreciate cultural differences and their effect on healthcare delivery.Ability to work with personal computer and utilize a variety of software applications, including database and office software systems.Ability to communicate clearly and effectively, both orally and in writing, using tact and sensitivity.Ability to collect, organize, record, and proficiently communicate data relevant to primary health assessments.Ability to prioritize and shift priorities in a changing environment.Ability to organize the multiple demands of the job.Skill in identifying factors that adversely impact health status and are not susceptible to treatment by accepted methods.Skill in prioritizing and planning.Skill in interpersonal relations.Skill in use of personal computer and a variety of job related software applications.Supervisory Controls
The supervisor assigns work in terms of very general instructions. The supervisor reviews completed work for compliance with procedures and the nature and propriety of the final results. Work is reviewed through conferences, reports, and observation of patient outcomes.
Guidelines
Guidelines include state and federal laws and regulations; GPTCHB, OHC, and department policies and procedures; OHC Medical Staff Bylaws; professional standards of medical practice; medical standing orders; and Centers or Medicare and Medicaid Services Conditions of Participation manual. These guidelines are not applicable to every situation encountered and require independent judgment, selection and interpretation in application.
Complexity/Scope of Work
This position consists of patient care duties. The purpose of this position is to provide patient care to the patients of OHC. Successful performance ensures the effective and efficient operation of the OHC and affects the quality of care and patient outcomes.
Contacts
Contacts are typically with patients, OHC and GPTCHB employees, members of the general public, personnel of other IHS facilities, and providers.
Contacts are primarily for obtaining, furnishing, exchanging and providing factual medical information.
Work Environment/Physical Demands
The work is typically performed standing or sitting. The work is typically performed in a clinic setting which requires normal safety precaution for infection control and environmental safety measures.
While performing the duties of this job, the employee is regularly required to stand and sit, talk, and hear. The employee is frequently required to reach with hands and arms. The employee must regularly lift and /or move light objects, and occasional lift heavier objects.
The noise level in the work environment is usually moderate.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervisory and Management Responsibility
This is non-supervisory position that provides medical guidance and direction to OHC staff.
Minimum Qualifications
Completion of an accredited Physician Assistant Program or Certified Nurse Practitioner.One year of clinical experience practicing as a mid-level provider.Must have a permanent, full, and unrestricted license as a Physician Assistant or Nurse Practitioner.Must obtain and maintain medical staff clinical privileges, including any licensure requirements.Basic Life Support (BLS) certification is required or must be obtained within ninety (90) days of employment.ACLS certification, and PALS certification required.The GPTLHB is a tribal organization which follows tribal preference laws. It is our policy to give preference to qualified Indian/Tribal candidates over qualified non-native candidates in hiring decisions, if all other qualifications are equal.
Employment is contingent upon the outcome of all required criminal background checks.
Compliance with our Employee Health Procedure is a condition of employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs require that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus - Diphtheria - Pertussis), and COVID-19 vaccination is required.
Read LessJOB SUMMARY
The IT Hardware Manager is a working manager responsible for overseeing the Help Desk team while actively participating in day-to-day technical support and hardware lifecycle management. This role ensures timely resolution of hardware-related issues, manages inventory and procurement, and supports the organization’s IT infrastructure through hands-on troubleshooting, installation, and maintenance. The IT Hardware Manager also plays a key role in vendor coordination, asset tracking, and end-user satisfaction.
ESSENTIAL FUNCTIONS
Supervisory Responsibilities
- Supervise Help Desk Specialists, providing coaching, performance evaluations, and scheduling support coverage.
- Monitor ticket queues and ensure timely resolution of hardware-related service requests.
- Foster a collaborative and responsive support environment.
Technical Responsibilities
- Provide Tier 1 and Tier 2 support for hardware issues including desktops, laptops, printers, peripherals, and mobile devices.
- Manage hardware procurement, imaging, deployment, and decommissioning.
- Maintain accurate inventory records and asset tagging.
- Coordinate hardware repairs and warranty claims with vendors.
- Support onboarding/offboarding processes including workstation setup and recovery.
Operational Oversight
- Develop and maintain documentation for hardware standards, procedures, and troubleshooting guides.
- Track and report on hardware performance metrics and support trends.
- Collaborate with Systems and Network teams to ensure seamless integration of hardware with broader IT infrastructure.
- Ensure compliance with organizational policies and security protocols. "
REQUIREMENTS
• Participates in Core Connections training and applies GPTLHB Core Connections concepts and practices in their work.
• Familiarity and/or experience working with American Indian populations and respect for and knowledge of traditional, cultural, and spiritual practices of diverse American Indian communities, as well as an ability to work with other culturally and ethnically diverse populations.
• Proficiency with computer programs (Word, Excel, PowerPoint) and other Internet technologies.
• Valid driver’s license must be kept current, and certificates, credentials or licenses must be kept current and consistent with regulations required by applicable federal, state and/or grant regulations as applies to position.
• Work in a cooperative and professional manner with OHC and GPTLHB staff.
• Treat Great Plains tribes and collaborators with dignity and respect.
• Utilize effective verbal and written communication skills.
• Advance personal educational development by attending training sessions and seminars as appropriate.
• Exemplify excellent customer service with tribal stakeholders, health board colleagues, program partners, service recipients, visitors and guests.
• Foster a work environment of wellness, courtesy, friendliness, helpfulness and respect.
• Consistently demonstrate respect for and acceptance of differing capabilities, cultures, gender, age, sexual orientation and/or personalities.
• Maintain and ensure organizational privacy and confidentiality.
• Promote an alcohol, tobacco and drug-free lifestyle.
MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS
Education/Relevant Experience: Bachelor’s degree in information technology or related field and one (1) year of experience, or associate’s degree and three (3) years’ experience, or high school diploma or GED and five (5) years of progressively responsible experience.
1+ year in a supervisory role.
PREFERRED EDUCATION REQUIREMENTS
CompTIA A+, ITIL, or related certifications.
PREFERRED EXPERIENCE REQUIREMENTS
Experience with enterprise-level hardware procurement and lifecycle planning.
Familiarity with tribal health or public sector environments.
The GPTLHB is a tribal organization that follows tribal preference laws. Our policy is to give preference to qualified Indian/Tribal candidates over qualified non-native candidates in hiring decisions if all other qualifications are equal.
Employment is contingent upon the outcome of all required criminal background checks.
Employee Health Requirements:
Compliance with our Employee Health Procedure is a condition of employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs require that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus - Diphtheria - Pertussis), and COVID-19 vaccination is required. "
Read LessReports to Urgent Care
Job Summary
The Medical Assistant at the Great Plains Tribal Leaders Health Board (GPTLHB) is responsible for providing clinical and administrative support to healthcare providers in a tribal 638 healthcare facility. This position ensures the delivery of high-quality patient care in compliance with AAAHC standards.
Essential Functions
Prepares for patient appointments by reviewing and updating patient records prior to appointment. This includes checking for updates of recent test results, lab results and correspondence. Also reviews electronic health record (EHR) to determine needed services and whether referrals are in process or have been completed since last visit. Maintains exam rooms according to protocols: Cleans rooms between patient exams to ensure patients' comfort and compliance with infection control standards; ensures all necessary supplies are stocked. Appropriately prepares patient for visit and alerts provider when patient is ready to be seen. When provider is unavailable, keeps the patient updated on the status of their appointment and when necessary assists the patient in re-scheduling or scheduling follow-up. Provides initial medical screening: Greets patients and directs to appropriate exam room. Takes weight, height, temp, blood pressure, and basic medical history; accurately documents in EHR. Assists provider or nurse upon request during examination of patient and according to generally accepted medical standards. Practices universal precautions with respect to established safety protocols. Facilitates communication between the provider(s) and patient as needed. Provide treatments as ordered such as aerosol treatments, immunizations, and injections. Assess medical and medical education needs of the patient and provide education as directed by provider. Perform laboratory and diagnostic procedures such as venipuncture, urinalysis, glucose, hemoglobin, and electrocardiogram. Provide education and instructions on lab and diagnostic results, medication refills by telephone and in person for patients. Keep patient exam rooms stocked with supplies and organized. Review the providers schedule throughout the day and prior to the start of shift to ensure patient flow. Keeps patients aware of possible delays in patient care during such events as patient accidents, traumas, seasonal outbreaks of disease, or other circumstances which increase the number of patients to be seen by providers. Enters results from patient surveys on depression, tobacco use, exercise, and intimate partner violence into the electronic health record. Logs pertinent information into the EHR, initiates requisitions for lab and x-ray. Prepares treatment rooms for examination of patients; drapes patients with covering and positions instruments and equipment; hands instruments and materials to provider as directed; assists provider with exams as requested; and, cleans and sterilizes instruments. Operates electrocardiograph (EKG) and other equipment to administer routine diagnostic test. Performs routine laboratory tests; performs and documents waived lab test controls per CLIA; and prepares and packages routine labs for shipping per OSHA standards. Routes slips, forms and other documents to the appropriate departments. Provides staff support: sorts and distributes mail; maintains office equipment; maintains office and medical supply inventory and reorders as needed; and, maintains team files and records. Creates, composes, edits, produces and/or distributes varied correspondence, reports, and other materials; obtains, organizes, and plans suitable presentation of content; reviews work for format consistency, grammatical construction and typographical accuracy; presents finished materials for review, or distributes. Assists with patient transfers; initiates transfer packs; copies patient information as directed; escort’s patients to and from other departments. Keeps work area neat and orderly; assists with the maintenance of supplies and cleaning equipment. Maintains confidentiality and safeguards medical information. Attends and participates in staff meetings and in-service education programs. Must comply with federal laws and regulations as required by the Health Insurance Portability and Accountability Act (HIPAA) and the Privacy Act of 1974. Performs related duties as assigned.Professional Behavior
Effectively plan, organize workload and schedule time to meet the demands of the position. Work in a cooperative and professional manner with OHC and GPTLHB staff. Treat Great Plains tribes and collaborators with dignity and respect. Utilize effective verbal and written communication skills. Advance personal educational development by attending training sessions and seminars as appropriate. Exemplify excellent customer service with tribal stakeholders, health board colleagues, program partners, service recipients, visitors and guests. Foster a work environment of wellness, courtesy, friendliness, helpfulness and respect. Relate well and work collaboratively with coworkers and all levels of staff in a professional manner. Consistently demonstrate respect for and acceptance of differing capabilities, cultures, gender, age, sexual orientation and/or personalities. Maintain and ensure organizational privacy and confidentiality. Handle crisis and tolerate stress professionally. Be self-directed and take proactive initiative to assist others. Resolve issues with other departments and coworkers without direct supervision if needed. Exercise flexibility to alter plans/routines when situations require and continue to perform without projecting stress/frustration that would adversely affect the work environment. Promote an alcohol, tobacco and drug-free lifestyle. Embrace modes of appearance and attire that reflect a professional presence.Adhere to GPTLHB policies and procedures. Other duties as assigned by the SupervisorRequirements
Participates in Core Connections training and applies GPTLHB Core Connections concepts and practices in their work. Familiarity and/or experience working with American Indian populations and respect for and knowledge of traditional, cultural and spiritual practices of diverse American Indian communities, as well as an ability to work with other culturally and ethnically diverse populations. Consistently demonstrate respect for and acceptance of differing capabilities, cultures, gender, age, sexual orientation and/or personalities. Possess the ability to resolve issues with other departments and coworkers without direct supervision. Able to exercise flexibility to alter plans/routines when situations require and continue to perform without projecting stress/frustration that would adversely affect the work environment. Ability to maintain a flexible work schedule, including evenings, weekends and overnight or extended travel as necessary. Ability to effectively present information in one-on-one and small group situations to community members, consumers and other employees of the organization. Proficiency with computer programs (Word, Excel, PowerPoint) and other Internet technologies. Valid driver’s license must be kept current, and certificates, credentials or licenses must be kept current and consistent with regulations required by applicable federal, state and/or grant regulations.Controls and Guidelines
The supervisor makes assignments by defining objectives, priorities, and deadlines and assists the employee with unusual situations that do not have clear precedents.
The employee plans and carries out the successive steps and handles problems and deviations in the work assignments in accordance with instructions, policies, previous training, the scope of license/certification, or accepted practices in the occupation.
Completed work is usually evaluated for technical soundness, appropriateness, and conformity to policy and requirements. The methods used in arriving at the end results are not usually reviewed in detail.
Guidelines are available but are not completely applicable to the work or have gaps in specificity.
The employee must use judgment in interpreting and adapting guidelines, such as agency policies, regulations, precedents, accreditation requirements, advanced clinical protocols, and work directions for application to specific cases or problems. The employee analyzes results and recommends changes.
The employee uses initiative and resourcefulness in deviating from traditional methods or researching trends and patterns to develop new methods, criteria, or proposed new policies.
Complexity/Scope and Effect
The work consists of related steps, processes, or methods. The decision regarding what needs to be done involves various choices that require the employee to recognize the existence of and differences among a few easily recognizable situations. Actions to be taken or responses to be made differ in such things as the source of information, the kind of transactions or entries, or other differences of a factual nature.
The work involves the execution of specific rules, regulations, or procedures and typically comprises a complete segment of an assignment or project of broader scope. The work product or service affects the accuracy, reliability, or acceptability of further processes, services, and/or patient care.
Contacts
The personal contacts are with employees in the organization but outside the immediate department. People contacted generally are engaged in different functions, missions, and kinds of work, and may be representatives from various levels and departments within the organization, partner organizations, Tribal affiliate organizations, and employees of other healthcare organizations. Personal contact, at this level, may also made with members of the general public, as individuals or groups, in a moderately structured setting.
Contacts are primarily for obtaining, furnishing, exchanging and providing factual medical information.
Physical Demands and Work Environment
The work requires some physical exertion, such as long periods of standing; walking over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; or recurring lifting of moderately heavy items. The work may require specific, but common, physical characteristics and abilities, such as above average agility and dexterity. The employee must be able to read, write, speak and hear.
The work involves moderate risks or discomforts that require special safety precautions, e.g., working around moving parts, carts, or machines; exposure to contagious diseases or irritant chemicals. Employees may be required to use protective clothing or gear, such as masks, gowns, coats, boots, goggles, gloves, or shields.
Supervisory and Management Responsibility
This is a non-supervisory position that may provide functional direction, guidance and instruction to other employees when necessary. This position possess authority to assign, coordinate, and review quality and quantity of work of other employees. Instructs employees in specific techniques or technical methods for accomplishing work assignments. The employee may perform the same type of work as other employees, but may be responsible for performance of the more technically difficult, controversial, or sensitive work assigned to the unit or group.
Minimum Requirements
Completion of a formal training program; or a high school diploma or GED and one (1) years of relevant experience. Certification as a Medical Assistant (CMA) or registered as a Medical Assistant (RMA). Individuals must have applicable education or experience applying a body of standardized rules, procedures, or operations to perform the full range of standard clerical assignments and resolve recurring problems or to operate and adjust varied equipment for purposes such as performing numerous standardized tests or operations.Compliance with our Employee Health Procedure is a condition of employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs require that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus - Diphtheria - Pertussis), and COVID-19 vaccination is required.
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