We are looking for a Golf Maintenance Technician at the Vineyard Golf Course! The Vineyard GC is a 18-hole championship golf course with a country club feel. The staff is proud of their customer service with the goal of building lasting relationships with their guests.
The Vineyard is recognized by Golf Digest, Golf World, the National Golf Foundation, Golf for Women and City Beat.
A Southern Ohio Favorite
Consistently ranked among southern Ohio's top courses, The Vineyard features tree-lined fairways, pristine bent grass greens, and award-winning conditions. Known for its playability and challenge, it's a favorite for beginners, seasoned golfers, and first-time visitors alike.
The Golf Maintenance Technician is essential for ensuring the optimal condition and playability of the golf course at Woodland Mound, The Vineyard Golf Course. This role involves a combination of routine maintenance, landscaping, and equipment operation to uphold the aesthetic and functional standards of the course. The technician will work closely with the grounds crew to implement agronomic practices that promote healthy turf and enhance the overall golfing experience. Attention to detail and a commitment to quality are crucial, as the technician will be responsible for maintaining greens, fairways, and bunkers. Ultimately, the goal is to create a welcoming and well-maintained environment for golfers and visitors alike.
At Great Parks, our team members work together to preserve and protect natural resources and to provide outdoor recreation and education in order to enhance the quality of life for present and future generations.
This position requires weekends, holiday, early morning, and evening work.
Responsibilities:
Perform daily maintenance tasks including mowing, aerating, and fertilizing greens and fairways.Inspect and maintain irrigation systems to ensure proper water distribution across the course.Assist in the preparation of the course for tournaments and special events.Monitor and manage pest control measures to protect the turf and landscaping.Collaborate with the grounds crew to implement seasonal maintenance plans and improvements.Resolves routine problems and ensures work is completed as directed and in conformance with quality standardsPerforms various grounds maintenance tasks at one or more golf courses. Applies fertilizer, pesticides and aquacides. Clears brush and small trees. Mows right of way, rough areas, and golf course playing surfaces. Plants flowers, shrubs, trees, and grass seed. Water and fertilize plants, prunes trees and shrubs, weeds flower beds and performs other gardening tasks as directed. May assist with snow removal from roadways, parking areas and walkways. Performs minor mechanical repairs and performs routine preventive maintenance to small gasoline engines in tractors, mowers, pumps, utility carts, trucks, and other equipment.Adjusts reel and rotary mowers for proper cutting heights and correct quality of cut. Performs annual, or as needed mower repairs and rebuilding work. May participate in annual reel mower grinding and sharpening program.Performs janitorial responsibilities. Performs irrigation and other minor plumbing repairs. Performs minor building and carpentry repairs.Responds to public questions and represents Great Parks in a positive manner at all times.Places a high priority on employee and guest safety. Ensures compliance and adherence to safety procedures, training is completed and documentation is maintained.Purchases supplies and equipment as assigned. Adheres to purchasing card procedures and submits expenditures for supervisor approval. Logs work performed, problems encountered, parts used and other required information.Employee regularly lifts or exerts force on items up to 25 pounds, with occasional weights in excess of 50 pounds.Other duties as assigned.Minimum Qualifications:
High school diploma or equivalent.Previous experience in landscape maintenance or golf course management.Basic knowledge of turf management practices and equipment operation.Preferred Qualifications:
Certification in turf management or a related field.Experience with irrigation systems and pest management.Ability to operate specialized golf course maintenance equipment.Ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.LICENSE OF CERTIFICATION REQUIREMENTS
State Motor Vehicle Operator’s License that meets GPHC current carrier guidelines; State of Ohio Pesticide Applicator’s License within one year of employment.We offer an excellent benefit package that includes medical, dental and life insurance; paid vacation, 11 holidays and sick time; enrollment in Ohio Public Employees Retirement System and free or discounted use of many Great Parks recreational activities.
Great Parks is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, disability, military status, or any other classification protected under applicable law.
Read LessAt Great Parks, our team members work together to preserve and protect natural resources and to provide outdoor recreation and education in order to enhance the quality of life for present and future generations. Be a part of an inclusive organization that enriches the region by inspiring nature-based experiences, celebrating cultural heritage and building strong and healthy communities through our dedicated staff, volunteers and friends
A successful Part Time Conservation and Parks Technician performs a variety of semi-skilled labor in developed and natural park areas. This position is an excellent opportunity to work outdoors and gain conservation skills. The C&P tech assists in maintenance of park facilities, grounds, landscape beds, habitat, trails and equipment. Employee proceeds alone or with coworkers on regular duties, with guidance from supervisor. Refers unusual or difficult problems or situations to immediate supervisor. Required work on weekends, holidays, evenings and work outside of normal schedule.
Responsibilities:
Performs janitorial duties in all areas. Picks up litter, sweeps and mops floors, empties wastebaskets, and cleans restroom facilities. Assists with removal of invasive and nuisance plants from natural areas. Mows and bush-hogs grass and brush land areas. Collects, processes and plants native plants and seeds. Assists in collecting data on park flora and fauna, and conducting wildlife surveys. Performs various manual labor tasks to construct and maintain Great Parks’ trails, inspects trail conditions. Collects information to advise manager or functional supervisor and implements based on need. Assists in the executing grounds and horticulture duties including mowing, planting, mulching and maintaining plants, flowers, shrubs and trees, prune trees and shrubs, weeds landscape beds, and removes leaf debris. Assists with minor repairs to buildings, facilities and roadways, including minor plumbing repairs, rough carpentry, masonry, painting, replacing signs, repairing roadways and trails by patching pot holes, line striping, and other maintenance practices. Assists with minor mechanical repairs and performs routine preventive maintenance to small gasoline engines in tractors, mowers, pumps, trucksters, trucks, and other equipment. Changes oil, lubricates moving parts, checks fluid levels, replaces belts, and performs other basic mechanical maintenance responsibilities. Performs job responsibilities in accordance with performance expectations, and within Great Parks’ policy and procedure. Exhibits regular and predictable attendance and punctuality. Works assigned schedule and demonstrates willingness and ability to work outside of regular schedule as required and approved.Qualifications:
An appropriate combination of education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities. An example of an acceptable qualification is:
LICENSE OF CERTIFICATION REQUIREMENTS
State Motor Vehicle Operator’s License that meets GPHC current carrier guidelines.Benefits include enrollment in Ohio Public Employees Retirement System and free or discounted use of many Great Parks' recreational activities.
Great Parks is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, disability, military status, or any other classification protected under applicable law.
This part time position works various shifts including evenings, weekends, and holidays.
This position supervises the harbor, snack bar, visitor center, and welcome booth personnel in performance of job duties and responsibilities. Will assign tasks, provide direction, and ensure quality, prompt and courteous service is given to all guests. Enforces work rules, such as dress and personal hygiene requirements and handles customer complaints while on duty. This position requires knowledge of customer service, cash handling skills, and coordinates efforts of staff to complete tasks. Refers unusual or difficult problems or situations to location manager.
QUALIFICATIONS
An appropriate combination of education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities. An example of an acceptable qualification is a high school degree or GED. Must be at least 18 years of age. Ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.LICENSE & CERTIFICATION REQUIREMENTS
State Motor Vehicle Operator’s License that meets Great Parks current carrier guidelines. TIPS Alcohol Service Certification to be taken within one year of employment.Benefits include membership in Ohio Public Employees Retirement System, and free or discounted use of many Great Parks recreational activities.
Great Parks is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, disability, military status, or any other classification protected under applicable law.
Read LessAre you a civil engineer, landscape architect, environmental scientist or construction manager passionate about protecting the environment and providing access to nature?
Great Parks is looking for a Project Delivery Manager to lead projects and innovate and optimize how we build them. Projects like safe, traffic-separated multimodal trails connecting communities to each other and greenspace, access to Hamilton County’s beautiful river corridors, and restoration of streams and conservation lands to protect water quality and the environment for future generations could be part of your legacy. Come join a team committed to work-life balance and design excellence to contribute to significant works for the public to enjoy for generations to come.
At Great Parks, our team members work together to preserve and protect natural resources and to provide outdoor recreation and education in order to enhance the quality of life for present and future generations. Be a part of an inclusive organization that enriches the region by inspiring nature-based experiences, celebrating cultural heritage and building strong and healthy communities through our dedicated staff, volunteers, and friends.
Applicants must submit cover letter and resume with their application.
The successful candidate will do the following:
Project Delivery
Prepares conceptual designs, drawings, plans, specifications, and cost estimates for assigned regional capital improvement projects. Produces creative, practical, and functional designs within budgetary and construction constraints, incorporating sustainable practices and universal design standards where applicable. Develops budget requests based upon project cost estimates.Manages selection and performance of design consultants by preparing and evaluating requests for qualifications, organizing selection committees, negotiating contract amounts and modifications, and executing contracts.Prepares bid packages, facilitates bidding process, and conducts bid openings.Coordinates with contractors and consultants to review plans, align work efforts, resolve issues, and determine necessary adjustments. Prepares construction plans, contract documents, technical specifications, construction estimates and technical and feasibility reports and approves those prepared by consultants or others. Secures permits from local, state and federal authorities. Prepares purchase order requisitions, reviews and approves invoices, and recommends change orders for consultants, contractors and vendors. Conducts job progress meetings and manages contract administration and observes construction projects on-site to monitor work progress, resolve problems and ensure quality control through compliance with construction drawings, specifications and schedules.Maintains detailed project records, reports and documentation related to all managed projects. Prepares project-related reports, drawings, maps, and presentations for internal and public meetings, including presentations to the Board of Park Commissioners. Prepares grant proposals, reports based on planning studies, project status reports, reports to federal agencies, and other job-related reports.Ensures all assigned project designs and completed work meet accessibility requirements including ADA and are consistent with Great Park’s sustainability goals as described in the Sustainability Strategic Plan.Process Development and Improvement
Develops and manages project management and land acquisition practices, procedures, and tools that promote efficiency, quality, clear communication, and transparency in project delivery.Leads the development, documentation, and continuous improvement of workflows.Monitors implementation of project delivery processes to ensure they are applied consistently across all projects and teams; identifies impediments and recommends solutions.Coordinates training, onboarding, or reference materials to ensure that internal teams and consultants understand and effectively use established project delivery processes.Benchmarks internal practices against industry standards and best practices to identify opportunities for innovation or refinement.Collaborates with other Managers and Directors to ensure integration of design, construction, procurement, and compliance processes.Gathers feedback from internal stakeholders and project partners to inform process improvements and enhance project outcomes.Supports Great Parks’ conservation and regional connectivity goals by overseeing land acquisition for multiple projects and ensuring legal and compliance processes are followed. Participates in Land Team meetings to establish strategic direction.Planning Division Leadership
Provides guidance to PMs regarding ODOT’s regulations and helps ensure all projects are compliant with state and federal standards.Ensures Project Managers have the tools and knowledge necessary to manage the complexities of the project delivery process. Provides resources and training to improve project delivery and compliance.Manages one or more capital projects directly in addition to supporting project managers through process. Maintains familiarity with division processes and systems through hands-on project work.Assists in implementing the Comprehensive Master Plan and the Park and Facility Master Plans.Performs other duties as assigned.Qualifications:
An appropriate combination of education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities. An example of an acceptable qualification is:
A bachelor's degree in landscape architecture, civil engineering, environmental science or construction management or related field required. Five (5)years of progressive experience in design and project management of capital projects required. Experience in design of public sector projects in Ohio is desirable, particularly ODOT projects and grant-funded projects.LICENSE OF CERTIFICATION REQUIREMENTS
State Motor Vehicle Operator’s License that meets Great Parks' current carrier guidelines.
We offer an excellent benefit package that includes medical, dental and life insurance; paid vacation, 11 holidays and sick time; enrollment in Ohio Public Employees Retirement System and free or discounted use of many Great Parks of Hamilton County recreational activities.
Great Parks is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, disability, military status, or any other classification protected under applicable law.
Read LessBe part of something new and transformative. We’re seeking a dynamic, people-focused leader to oversee the daily operations and educational programming at our brand-new, state-of-the-art nursery facility.
This role combines hands-on nursery management with a passion for community engagement and ecological stewardship.
What You’ll Do
Lead a diverse, multi-disciplined team in the propagation, cultivation, and seed harvesting of native plants.Develop and deliver engaging education and outreach programs that connect visitors to the ecological importance of native species.Promote sustainable landscaping practices, biodiversity conservation, and community awareness of ecosystem health.Ensure smooth daily operations of the nursery, balancing plant production with public engagement.Foster a positive, inclusive, and collaborative workplace culture that inspires excellence and innovation.
We are looking for a strong people leader who thrives on developing and motivating teams. Experience in horticulture, ecology, or environmental education (or a related field). Proven ability to manage operations while advancing educational or community-focused initiatives. A commitment to sustainability, conservation, and lifelong learning.
This is more than a job—it’s a chance to shape the future of a new facility that will have a lasting impact on the landscape and community. You’ll be leading from the ground up, surrounded by a team that values collaboration, creativity, and purpose-driven work.
At Great Parks, our team members work together to preserve and protect natural resources and to provide outdoor recreation and education in order to enhance the quality of life for present and future generations. Be a part of an inclusive organization that enriches the region by inspiring nature-based experiences, celebrating cultural heritage and building strong and healthy communities through our dedicated staff, volunteers, and friends.
The successful candidate will do the following:
Manages daily operations of the Shaker Trace Nursery campus, including safety, scheduling, grounds, programming and events. Oversees plant propagation efforts including greenhouse operation, seed collection, processing, storage and distribution of native plants. Strengthens community ties through proactive engagement, building partnerships that support the facility’s purpose and extend educational impactsDirectly supervises nursery staff and volunteers in accordance with policies. Sets clear expectations aligned with the organization’s master plan, providing regular feedback and guidance. Ensures interdepartmental and interdivisional collaboration in facility management. Supervises and develops interpretive staff to design and deliver programs consistent with agency themes. Serves as lead interpreter and collaborates with staff to create engaging, experiential programs. Creates and delivers hands-on workshops, tours and education programs on topics such as native plants, seed harvesting, and sustainable garden practices, fostering public appreciation of ecosystems. Continuously evaluates and improves nursery programming.Maintains payroll, expenditure and revenue records; prepares reports. Oversees plant sales, fee collection, and compliance with cash handling procedures, including POS operations and audits. Purchases equipment and supplies, reviews bids, negotiates with vendors, and manages inventory. Manages operating budgets, prepares requisitions, approves invoices, and ensures compliance with purchasing procedures.Monitors and enforces safety procedures for staff, volunteers and visitors. Provides training for equipment use and emergencies procedures. Ensures training and safety compliance for all staff and volunteers. Responds to guest concerns and complaints, analyzes issues, and implements corrective actions. Develops propagation goals and plans. Partners with interdivisional team members to meet agency propagation goals. Executes annual propagation plans utilizing multi-disciplinary team. Collaborates with schools, community groups, government agencies, non-profits and businesses to promote native plant use and conservation. Works with Marketing and Brand Strategy to promote programs and contributes to publications, reports, and promotional materials. Exhibits regular and punctual attendance.Performs job duties in accordance with Great Parks’ policies, procedures, and performance expectations.Maintains confidentiality of sensitive information.Works assigned schedule, exhibits regular and punctual attendance and works outside of normal schedule as required.Qualifications:
An appropriate combination of education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities. An example of an acceptable qualification is: Bachelor’s Degree in Botany, Education, Ecology, Natural Resources, Conservation or comparable academic discipline required. 3 years of experience in a manager/supervisor role, 5 years of experience of demonstrable native plant education experience. Ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.License or Certification Requirements:State Motor Vehicle Operator’s License that meets Great Parks’ current carrier guidelines.We offer an excellent benefit package that includes medical, dental and life insurance; paid vacation, 11 holidays and sick time; enrollment in Ohio Public Employees Retirement System and free or discounted use of many Great Parks of Hamilton County recreational activities.
Great Parks is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, disability, military status, or any other classification protected under applicable law.
Read LessAre you a Safety and Risk Manager leader who is passionate about cultivating a robust safety culture and minimizing organizational risks? The Safety & Risk Manager at Great Parks will lead and monitor a comprehensive program for employee, volunteer, and visitor safety.
At Great Parks, our team members work together to preserve and protect natural resources and to provide outdoor recreation and education in order to enhance the quality of life for present and future generations. Be a part of an inclusive organization that enriches the region by inspiring nature-based experiences, celebrating cultural heritage and building strong and healthy communities through our dedicated staff, volunteers, and friends.
The successful candidate will do the following:
Establishes, maintains and implements Great Parks-wide safety programs to encourage and achieve employee, visitors' and volunteers' safety while in GP parks and participating in its services. Maintains responsibility for following and implementing OSHA, PERRP, other regulations, and standard safety procedures. Plans and implements hazard communication, confined space entry, lockout/tagout, bloodborne pathogen, severe weather and other emergency programs and standards. Responsible for maintaining accuracy of emergency action plans, revise as needed, communicate and train supervisors and managers. Demonstrates a proactive approach to inform affected staff and management of current or potential job hazards, and provides protection awareness, knowledge, practices, policy, processes and equipment.Holds individuals accountable for maintaining consistent safety practices. Implements random drug and alcohol testing for CDL staff. Recommends disciplinary procedures to managers as safety violations warrant.Develops and conducts safety inspections and ensures compliance with safety practices and requirements.Inspects maintenance compounds, rental properties, works with local fire departments in the inspection of facilities, boilers, playgrounds, trails, snack bars, new properties and buildings, and after-hours lighting. Conducts department of agriculture inspections and certifications of Winton Woods Equestrian and Riding Center, and wet playgrounds at Winton Woods and Woodland Mound.Performs formal employment safety and risk audits. Identifies known employment exposures. Identifies practices, locations, and departments that are at risk.Makes recommendations for measures whether to transfer, absorb, eliminate or reduce risks. Identifies potential cost of each risk. Shares information about risk and liability issues with management, is agile to develop and provide training, as needed, to address safety risks, holds supervisors and employees accountable for safety practicesManages Worker’s compensation program. Develops systems to manage claims. Processes claim forms and coordinates with third party administrator. Investigates potential insurance claims by visiting sites, collecting facts, taking pictures and compiling other documentation. Develops and manages return-to-work programs and provides case management for approved claims. Collaborates with Employee Services team to provide assistance and information as needed to team members.Leads and directs the Great Parks Safety Steering Team to promote a culture of safety; ensure all departments are creating a safe work environment.Creates processes for addressing general liability and worker’s compensation losses.Monitors administrative costs of Worker’s Compensation program. Identifies proactive measures to reduce expenditures and recommends cost containment strategies including alternative methods for administration and funding. Prepares budgetary recommendations and assists in the monitoring, verifying and reconciling of budgeted funds.Writes reports to document and correct safety problems.Manages GP insurance coverage including property, liability, automobile, inland marine and commercial. Writes specifications and submits for bids. Serves as liaison between GP and insurance carrier related to filing and processing claims. Maintains knowledge of Great Parks insurance package to ensure appropriate protection, and compliance with terms and conditions. Manages performance bonds.Identifies processes and procedures to increase awareness of safety and risks.Develops training modules and expands existing programs. Encourages employee participation in training opportunities and works strategically and proactively to address workplace safety issuesInstitutes, develops and delivers mandatory training for new supervisors and managers regarding safety and risk factors.Works with administration to develop annual risk management and safety goals.Prepares and files regulatory reports with required organizations related to safety, risk management and Worker’s Compensation.Manages relationship with occupational medicine vendors; preventive screening (hearing, respirator fit testing); workplace injury, fit for duty, post-accident drug tests; CDL drug testing. Exhibits regular and punctual attendance; must be prepared to work flexible schedules, including evenings, weekends, and/or holidays as required.Ensures that GP complies with Federal, State and local laws, rules and regulations regarding safety and, where applicable. Has required knowledge and understanding of PERRP/OSHA, State of Ohio Fire Code, State of Ohio Building Code, PERRP, OSHA, and others. Coordinates inspections from various organizations.Directs management and staff on safe work practices consistent with safety standards and has appropriate resources available regarding safety and health standards; works proactively and strategically to ensure accountability.Reviews Park District safety policies and procedures and recommends corrective action to comply with standards.Provides input regarding health and safety for various construction projects and special events.Conducts site and facility safety inspections (including unannounced). Reviews facility’s previous site inspection reports and conducts inspections with the facility Manager, the applicable Director, and the Safety Point Person. Conducts site walk through, observing safety conditions and potentials hazards, and if necessary, recommends immediate condition or hazard abatement. Reviews safety related documents, on-site training records, and interviews staff or manager, if needed. Prepares inspection and abatement reports, follows up on abatement status, and tracks inspection and abatement status.Demonstrates a proactive approach to safety training and interventions that serve the organization. Coordinates and conducts safety related training. Collaborates with Human Resources division leaders to address safety training needs for both staff and volunteers. Analyzes need for training using data collected from injuries, training matrix, and inspection reports, along with input from Management and Safety point people. Researches applicable standards for training content, then creates or purchases training materials and equipment, or contracts outside training. Coordinates with supervisors, administrators and Employee Services to schedule training dates, times and locations. Conducts training and maintains records of trainings. Training topics include, but are not limited to, confined space, distracted driving, emergency preparedness, fall prevention/protection, lockout/tagout, respirators (including fit testing), first aid/CPR.Investigates employee and visitor injuries to determine causal factors and recommends remedial measures. After an injury, reviews incident reports, contacts relevant witnesses to determine nature of accident, and conducts site visits and field interviews. Completes accident investigation report by determining casual factors, recommends abatement measures, and follows up abatement with manager and injured employee.Creates, reviews, and updates safety policies and procedures for staff and volunteers. Reviews current safety policies, researches applicable standards, confers with regulatory agencies if needed, and drafts written policies. Sends new policies to concerned parties and the Safety Steering Team members for input, then finalizes and publishes policies.Collects and analyzes safety and accident data. Collects demographic data, reviews injury and accident frequency reports, and determines injury casual factors. Uses Bureau of Labor Statistics Occupational Injury and Illness Classification System to classify injuries. Inputs data into spreadsheet, posts spreadsheet to intranet and discusses findings with Safety Steering Team and safety committees.Coordinates with state and local agencies on safety initiatives and information sharing.Prepares and monitors Safety and Risk department budget. Manages and monitors all expenses incurred during the year.Oversees and ensures the completion of the annual Motor Vehicle Report (MVR) audit for both staff and volunteers whose positions require driving.Prepares accurate and timely Board monitoring reports Board of Park Commissioners meetings throughout the year; presents the reports and addresses inquiries.Other duties as assigned.QUALIFICATIONS
An appropriate combination of education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities.
Bachelor’s Degree in safety management, occupational safety, or related field required.Minimum of 3 years of experience in safety and risk management or related field required. Ability to develop and maintain effective working relationships with stakeholders, including supervisors, employees, volunteers and the general public.Ability to speak and write clearly, concisely and persuasively using correct grammar, spelling and punctuation with ability to communicate one-on-one or in group settings.Ability to manage department budget and finances.Ability to perform work with a high degree of accuracy and organization.Management skills and strong business acumen, including problem solving, vision, ability to manage multiple programs and meet deadlines, collaboration, leadership, decision making and ability to analyze diverse facts and develop clear and concise reports and recommendations.Ability to work cooperatively with others.Proficiency in software programs including all Microsoft Office programs.Mature professional attitude and considerable discretion, including ability to manage confidential information.Ability to perform with considerable independence and initiative.Ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.
LICENSURE OR CERTIFICATION REQUIREMENTS
State Motor Vehicle Operator’s License that meets GP current carrier guidelines; Playground Safety Inspector certification (within one year of employment. Associate Safety Professional required; Certified Safety Professional certification preferred.
We offer an excellent benefit package that includes medical, dental and life insurance; paid vacation, 11 holidays and sick time; enrollment in Ohio Public Employees Retirement System and free or discounted use of many Great Parks of Hamilton County recreational activities.
Great Parks is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, disability, military status, or any other classification protected under applicable law.
Read LessJoin the team at Meadow Links & Golf Academy! At Great Parks, our team members work together to preserve and protect natural resources and to provide outdoor recreation and education in order to enhance the quality of life for present and future generations.
This part time position works various shifts including evenings, weekends, and holidays. Opportunities for positions inside the golf shop as well as working outside as a starter and course ranger.
This position will greet and serve guests in the snack bar, golf course, and clubhouse. Position frequently includes cash handling and reservation responsibilities. Standard practice allows employees to proceed alone on regular duties with questionable situations referred to supervisor.
Performs job duties in accordance with Great Parks' policies, procedures, and performance expectations. Maintains confidentiality of confidential and sensitive information.Works assigned schedule, exhibits regular and punctual attendance, and works outside of normal schedule as required. Greets and serves guests to ensure satisfaction. Handles guest inquiries.Operates point-of-sale system, reservation system, cash box and cash register.Performs various grounds maintenance. Operates a variety of grounds maintenance equipment and tools. Opens facilities and prepares for daily business. Closes and secures facilities at the end of business day.Takes inventory of merchandise and records results.Sells merchandise, maintains merchandise displays, rents equipment, makes reservations and operates motorized equipment.Maintains cleanliness of guest and employee areas including restrooms. May include other housekeeping duties.Qualifications
Great customer service experience preferredWritten and verbal communication, basic math skills and basic computer skills. May be required to complete safe food service training on an annual basis. Must be at least 16 years of age.Benefits include membership in Ohio Public Employees Retirement System and free or discounted use of many Great Parks' recreational activities.
Great Parks is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, disability, military status, or any other classification protected under applicable law.
Read LessAre you a people-first leader with a passion for parks? Great Parks is seeking a Guest Relations Manager to lead our frontline Guest Relations team in delivering high-quality service to guests across the organization.
This role oversees daily operations of our centralized call center, reservation systems, fee collection, and special event permitting. The ideal candidate is skilled in building efficient processes, managing budgets, and driving revenue while maintaining exceptional service standards. You will guide a team that serves as the first point of contact for guests, ensuring friendly, accurate, and solution-focused support.
We’re looking for someone with experience in call center management, customer service leadership, reservation or CRM platforms, and cross-department collaboration. Strong communication, problem-solving, and team development skills are essential for success.
If you’re excited about leading teams, improving service operations, and helping people connect with great outdoor experiences, we’d love to hear from you!
At Great Parks, our team members work together to preserve and protect natural resources and to provide outdoor recreation and education to enhance the quality of life for present and future generations. Be a part of an inclusive organization that enriches the region by inspiring nature-based experiences, celebrating cultural heritage and building strong and healthy communities through our dedicated staff, volunteers, and friends.
The successful candidate will perform below responsibilities:
Manages the daily operation of the Guest Relations Department at Winton Center. May be required to work fill-in shifts for absences and provide assistance during peak activity times.Leads and engages team members by fostering a positive, supportive work environment. Partners with HR on hiring, termination, and development, provides training and coaching, and empowers staff through clear direction, guidance, and feedback. Encourages collaboration, resolves challenges, and ensures work reflects Great Parks’ values and standards.Closely monitors staffing needs based on work volume and ensures prompt guest service. Ensures staff receives regular activity and event updates. Provides access to accurate agency information. Conducts regular reviews of work methods, equipment, and software.Develops and implements strategy for achieving department goals and objectives. Accounts for daily cash transactions. Complies with all cash handling policies and enforces cash control procedures including point-of-sale operation, daily deposits, tills, required logs and regular cash audits.Assists Central Region Director in developing revenue projections and expenditure budgets for Guest Relations. Also provides oversight and management of budgets. Reviews invoices and controls expenditures. Prepares purchase requisitions and approves where applicable. Adheres to purchasing card procedures and submits expenditures for supervisor approval.Receives and resolves guest concerns and complaints. Analyzes and promptly resolves problems. Implements corrective actions or provides recommendations as necessary.Works and communicates effectively with other departments, leadership, peers and subordinates. Attends and participates in meetings. Completes required training.Maintains and conducts various guest surveys. Develops procedures for addressing and documenting guest comments both positive and negative. Monitor and provides statistics for email inquiries received through Great Parks website. Works with other departments to maintain, change and monitor reservation information.Implements strategies to maximize sales of related products and services – upselling and cross-selling.Manages the invoicing and payment acceptance of education programs and activities. Coordinates monthly open houses at lodges, banquet rooms, and other reservable venues. Supervises staffing, setup and teardown for bookings at Winton Center Auditorium.Maintains a system of review of outside event permits, including: fundraising, walkathons and runs, special events, special use permits and CEO permission for rental areas. Assigns cost for outside events using guidance from Guest Experiences leadership. Coordinates with multiple department managers, issues approval and denial recommendations for permits in a timely manner.Supervises upkeep of the Winton Center mailroom including recycling, package delivery bulk mail and outgoing mail. Maintains mailboxes for field staff, facilities, and Winton Center staff.Manages the vending, including purchasing and maintenance, of the Winton Center vending machines. Coordinates ordering, picking up and distribution of books from the Literacy Network for little free libraries for all park locations.Recommends fee structures/increases for reserved areas and services. Updates pricing and policies in the reservation system.Distributes a variety of reservation activity reports for field staff at regular intervals.Performs job duties in accordance with Great Parks’ policies, procedures, and performance expectations. Maintains confidentiality of confidential and sensitive information. Works assigned schedule, exhibits regular and punctual attendance and works outside of normal schedule as required.
Qualification:
An appropriate combination of education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities. An example of an acceptable qualification is: Bachelor’s Degree in Business Administration or related field is required and at least 4 years of experience which evidences a comprehensive knowledge of management principles, customer service practices, and office administration. Ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.License or Certification Requirements:
State Motor Vehicle Operator’s License that meets Great Parks’ current carrier guidelines.We offer an excellent benefit package that includes medical, dental and life insurance; paid vacation, 11 holidays and sick time; enrollment in Ohio Public Employees Retirement System and free or discounted use of many Great Parks of Hamilton County recreational activities.
Great Parks is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, disability, military status, or any other classification protected under applicable law.
Read Less